J&S Tires was there for us when we experienced an unexpected flat on a Sunday with no businesses…read moreopen. Santos didn't hesitate to open up for us and his son Gavin was amazing in getting us fixed up and back on the road. I cannot recommend them enough -- and even though quite a bit away from where we live, I think we'll use J&S Tires for our tires, rotation, and balancing needs from this point on.

I recommend this place above all others, I found it on maps and as soon as I wrote to ask about my…read moretires and an estimate they did it immediately, they treated me very well and did an excellent job with my 4 tires for this winter season, they even offered me coffee and water and it is the type of attention that makes the difference, you should stop wasting time and money in other places, if I could give it more stars I definitely would.

Had my one year old with me while I got new tires and the pickup realigned. Its very clean so I can…read morelet the baby toddle around on her little girl adventures without rubbing her down with santizer every 5 minutes, and they make an effort to get us in and out quickly (probably as much for their peace of mind as my own:). We moved our business tire account to Othello from a different Schwab in the area because even before kids I didn't want to wait for 4 hours to get new tires on one vehicle, and I don't regret it.

Excellent place - we had a front tire blowout on our Honda Odyssey today, and when we got the car…read morethere, they helped us out immediately. Great team here - we get our tires from Les Schwab, and their service as demonstrated by the Othello store is another reason for us to continue! Thanks!

We had an excellent experience with Wicked Auto Repair and Sales. Matt was great to work with, was…read morevery responsive, and went above and beyond with any questions or special requests we had! This is a no hassle, low pressure dealership and I would highly recommend to friends and family. Wicked Auto Repair full service automotive repair shop with certified technicians.

We took our car to a local dealer, in moses lake, to have an estimate done for oil and water leaks…read more Decided to take it to a small business and so glad we did!! Saved us at least $1500!!! Will definitely go back if needed!

I have had Shawn work for me at my home more than once and never had anything other than top tier…read moreservice performed. He arrives on time, does work he is proud of, provides best product information, cleans up and leaves with me appreciating quality customer care Thanks Shawn

From the owner: Momentum Mobile Tire and Wheel is Tri-Cities first mobile tire store! We are here to eliminate the…read moreneed to spend hours at a tire shop. Let MMT bring our state of the art tire shop to you at whatever location your vehicle is at! Services we offer are tire and wheel installation, TPMS service, fleet service, custom wheels, mount and balancing! MMT works with you on your schedule with unbeatable prices!

In short: Helped me in a bind. Honest, considerate, worthy of your consideration!!!…read more Stopped by on a Saturday morning based on a recommendation from the lovely ladies at the AutoZone; seems that most repair shops in this town are closed on Saturdays and Sundays. The problem was that my rental car was not blowing any air (AC) despite working earlier on my trip. The gentleman (think he was the owner) looked at/operated the controls and concluded that the blower motor was likely failing. He took the time out of his day to check this out for me for no charge. Therefore, I concluded this was an excellent business worthy of my review. Thank you The Tire Store!

Took in a small trailer tire to be replaced with a new one. Unfortunately, the experience was…read moredisappointing. When I got the tire back, I noticed paint chipped off the rim, and there was something left inside the tire. They also charged $20, which would be reasonable if the work had been done cleanly--but it wasn't even balanced. Now I'll have to take it somewhere else to remove the debris inside the tire. It just felt like the job was rushed and not done with care. Wouldn't recommend for trailer tires based on this experience.

This business, it calls itself "Affordable Auto Service" but it's anything but that!!! Here's why…read moreI can say this: My vehicle's "Service Engine Soon" lamp came on the dash recently so I grab my OBD and plug it into its port to see what's going on. It's showing a DTC of P0128. Click on the additional info button on the ODB and it states there are 4 possibilities as to what's happening. The most obvious: a thermostat that's stuck open. Purchase a replacement thermostat and am set to replace it when I re-injure a past foot injury. Back having to wear a walking cast so I'm now slightly lopsided and in no condition to perform the repair myself. So it's now a trip to a shop to have the work performed. Drop my vehicle off to this shop at 7:30 AM and explain my ODB shows a DTC of P0128 and leave them the thermostat I had purchased myself. Inform the employee that the coolant was last replaced in Oct of 2020 so this might as well be replaced also. Should have asked for a quote upfront for I would have saved myself the shock of seeing how much I got charged several hours later. Returned at 1:30 pm but I see my vehicle with its hood up so they're still doing something with it. I return an hour later and it's parked so the work performed, it's completed. Or so I thought. So what did I get charged to have the thermostat replaced and the coolant? Would you believe: $840 dollars!!! That's right. Yeah, I can't believe this sum either. Worse yet, when I drove away I couldn't believe what I was looking at on my dash. The "Service Engine Soon" lamp was still on and I had a NEW idiot light flashing at me. I pull into a parking lot to see why the "Low Coolant" lamp is on and it's obvious. There's absolutely NO coolant in the coolant reservoir!!! What the hell??? My auto's Low Coolant sensor sits in the bottom right-hand side as you face standing in front of it. Every time I turn my vehicle over, this lamp comes on. Three days later I return and request they add a couple of quarts of coolant so this lamp won't come back on. Surprised I wasn't charged for this. But lo and behold, guess what's no longer lit on my dashboard? Right, the Low Coolant lamp. I inquire as to why I'm charged $550 dollars just to replace the thermostat and another $200 dollars to replace the coolant? Get told, "there were issues" and the mechanic took longer. I ask, "and what were these issues?" Unsurprisingly, I never received an answer to my question and "these issues" they're NOT written down anywhere on my Repair Order! Gee.... I wonder why????. The paperwork shows nothing but dollar amounts but as far as how much time was spent performing the work, nope, not a thing. Zilch, nada. So I ask, "how much time was involved and get told, approx 3.7 hrs. Hard to believe it takes a WHOLE hour to remove coolant and then add almost 8 quarts. REALLY??? I have since been informed that replacing my vehicle's thermostat, it should only take, at the most, 2 hrs. As for the coolant, this should have been included with the work performed given it was the THERMOSTAT that was replaced, for crying out loud! I did receive a "new customer" discount but this was not mentioned when I dropped my automobile off and someone probably thought, "this guy's lookin' at a $1,000 dollar repair bill and all we did was replace the coolant and thermostat.... hmm, let's give him a supposed "discount." I now realize, I should have simply asked for a quote on what this business would charge me. As the saying goes: "Buyer Beware" As to whomever owns this business, a word of advice: just because a customer turns up with their OWN part because they already know what needs to be done because they also own an OBD, this doesn't give you the right to overcharge them. Also, a customer having out-of-state license plates isn't a signal to justify Ripping them OFF because you think, "gee, what are the chances they return to complain?" Well, there is such a thing as the state of Washington's Consumer Protection Division so in fact, I do have recourse to file a complaint with them, in case you weren't aware. One more thing: how about relocating your hourly labor rate sign so it's more prominently displayed where customers can more easily see it. Having it on the wall opposite the front door, since most customers will come through this door, if they don't close it, then the information is HIDDEN from VIEW. I hope it pleases you to know, you scammed a former Armed Forces Service member. As such.... PAT YOURSELF ON THE BACK!

So glad I got the extended warranty when I bought the car! First it was the transmission, then a…read morecylinder, then the timing, and other little odds and ends all at the same time! The technicians didn't stop working on my car until it was good to go! Very friendly, helpful, and encouraging service. Plus they had a loaner can that they let me use until mine was fixed. Very affordable for the issues my car had! Great big Thank you to everyone at the shop!!! Customer for life!

I had my vehicle towed to Ken's because it was having trouble shifting…read more I left my vehicle and they begin working on it....they replaced the clutch. When I came to pick up my vehicle, it still had trouble shifting. When I asked them why it wasn't fixed, they told me the clutch wasn't the problem and it was fine, but they had replaced it...they charged me $1326 to replace a clutch that they admitted they knew was perfectly fine. Why didn't they call me before replacing the clutch? I had my car towed to another mechanic and it was correctly diagnosed. It was the transmission. I went to ask Ken and Brandon for details on why they chose to replace a perfectly good clutch. I had three simple questions and Ken and Brandon became argumentative. Ken used profanity and became physically violent. It escalated to such a point that I felt in danger and called the police. I cannot recommend Ken's Automotive shop to anyone. From beginning to end this was a terrible experience. Also, if you were a woman they will definitely try to take it vantage of that fact, and either overcharge you or intimidate you. I'm honestly shocked this place is still in business.

Ken's automotive helped get us back on the road safe and sound so we could finish our road trip!…read moreThey saved the day. Great guys!

$40.00 to patch a tire is ridiculously expensive. Beware, stay away they are thievesread more

Oh my goodness, where do I start?! This was hands down THE best experience I've had at ANY auto…read morerepair shop. Wes was attentive, caring, honest and saved me time and money whenever he could, in whatever way he could, no matter how busy he was. I was visiting out of town from Bend Oregon when the AC in my car completely busted. It was a huge repair (compressor) and everyone I called was booked solid. I literally called and texted about 10 people to find out how I could get this situation handled so I wouldn't have to drive 4 hours in the blaring summer sun with no AC in my car. And no one could get me in. Except Wes Ducat at Steve Tire & Auto Repair. Wes moved his entire schedule around in order to get my car in and out on time, so I could get home safely without having to spend an arm and a leg on the repair. He graciously called and texted me whenever there was an update on my car and he worked his butt off to make sure I was taken care of. I have no clue how to repay his kindness except to write this review and say that, Wes, your karma is clear for the next hundred years, bud!! Thank you, thank you, thank you. I am so grateful for you and for all the work you put in to make sure I was taken care of. You're the best.

beware the new owners of this business are towing cars off of the street without any good reason,…read morethey say that law enforcement contacted them but they didn't I checked. my vehicle is tabbed and they claimed no tabs and refused to give me my car back without 690. mind you they had just towed the same car for being parked poorly at the movie theater. first bill was 500 the second was almost 700$. then they leave a not on my new car that they will take this car from me as well do not support this crooked business.

horrible drivers, they will cut you off and then turn on their bright work lights to blind you…read morewhile driving. If this is how casual drivers are treated then you must wonder how your vehicles are treated?