This business, it calls itself "Affordable Auto Service" but it's anything but that!!! Here's why…read moreI can say this: My vehicle's "Service Engine Soon" lamp came on the dash recently so I grab my OBD and plug it into its port to see what's going on. It's showing a DTC of P0128. Click on the additional info button on the ODB and it states there are 4 possibilities as to what's happening. The most obvious: a thermostat that's stuck open. Purchase a replacement thermostat and am set to replace it when I re-injure a past foot injury. Back having to wear a walking cast so I'm now slightly lopsided and in no condition to perform the repair myself. So it's now a trip to a shop to have the work performed. Drop my vehicle off to this shop at 7:30 AM and explain my ODB shows a DTC of P0128 and leave them the thermostat I had purchased myself. Inform the employee that the coolant was last replaced in Oct of 2020 so this might as well be replaced also. Should have asked for a quote upfront for I would have saved myself the shock of seeing how much I got charged several hours later. Returned at 1:30 pm but I see my vehicle with its hood up so they're still doing something with it. I return an hour later and it's parked so the work performed, it's completed. Or so I thought. So what did I get charged to have the thermostat replaced and the coolant? Would you believe: $840 dollars!!! That's right. Yeah, I can't believe this sum either. Worse yet, when I drove away I couldn't believe what I was looking at on my dash. The "Service Engine Soon" lamp was still on and I had a NEW idiot light flashing at me. I pull into a parking lot to see why the "Low Coolant" lamp is on and it's obvious. There's absolutely NO coolant in the coolant reservoir!!! What the hell??? My auto's Low Coolant sensor sits in the bottom right-hand side as you face standing in front of it. Every time I turn my vehicle over, this lamp comes on. Three days later I return and request they add a couple of quarts of coolant so this lamp won't come back on. Surprised I wasn't charged for this. But lo and behold, guess what's no longer lit on my dashboard? Right, the Low Coolant lamp. I inquire as to why I'm charged $550 dollars just to replace the thermostat and another $200 dollars to replace the coolant? Get told, "there were issues" and the mechanic took longer. I ask, "and what were these issues?" Unsurprisingly, I never received an answer to my question and "these issues" they're NOT written down anywhere on my Repair Order! Gee.... I wonder why????. The paperwork shows nothing but dollar amounts but as far as how much time was spent performing the work, nope, not a thing. Zilch, nada. So I ask, "how much time was involved and get told, approx 3.7 hrs. Hard to believe it takes a WHOLE hour to remove coolant and then add almost 8 quarts. REALLY??? I have since been informed that replacing my vehicle's thermostat, it should only take, at the most, 2 hrs. As for the coolant, this should have been included with the work performed given it was the THERMOSTAT that was replaced, for crying out loud! I did receive a "new customer" discount but this was not mentioned when I dropped my automobile off and someone probably thought, "this guy's lookin' at a $1,000 dollar repair bill and all we did was replace the coolant and thermostat.... hmm, let's give him a supposed "discount." I now realize, I should have simply asked for a quote on what this business would charge me. As the saying goes: "Buyer Beware" As to whomever owns this business, a word of advice: just because a customer turns up with their OWN part because they already know what needs to be done because they also own an OBD, this doesn't give you the right to overcharge them. Also, a customer having out-of-state license plates isn't a signal to justify Ripping them OFF because you think, "gee, what are the chances they return to complain?" Well, there is such a thing as the state of Washington's Consumer Protection Division so in fact, I do have recourse to file a complaint with them, in case you weren't aware. One more thing: how about relocating your hourly labor rate sign so it's more prominently displayed where customers can more easily see it. Having it on the wall opposite the front door, since most customers will come through this door, if they don't close it, then the information is HIDDEN from VIEW. I hope it pleases you to know, you scammed a former Armed Forces Service member. As such.... PAT YOURSELF ON THE BACK!

So glad I got the extended warranty when I bought the car! First it was the transmission, then a…read morecylinder, then the timing, and other little odds and ends all at the same time! The technicians didn't stop working on my car until it was good to go! Very friendly, helpful, and encouraging service. Plus they had a loaner can that they let me use until mine was fixed. Very affordable for the issues my car had! Great big Thank you to everyone at the shop!!! Customer for life!

In short: Helped me in a bind. Honest, considerate, worthy of your consideration!!!…read more Stopped by on a Saturday morning based on a recommendation from the lovely ladies at the AutoZone; seems that most repair shops in this town are closed on Saturdays and Sundays. The problem was that my rental car was not blowing any air (AC) despite working earlier on my trip. The gentleman (think he was the owner) looked at/operated the controls and concluded that the blower motor was likely failing. He took the time out of his day to check this out for me for no charge. Therefore, I concluded this was an excellent business worthy of my review. Thank you The Tire Store!

Took in a small trailer tire to be replaced with a new one. Unfortunately, the experience was…read moredisappointing. When I got the tire back, I noticed paint chipped off the rim, and there was something left inside the tire. They also charged $20, which would be reasonable if the work had been done cleanly--but it wasn't even balanced. Now I'll have to take it somewhere else to remove the debris inside the tire. It just felt like the job was rushed and not done with care. Wouldn't recommend for trailer tires based on this experience.

My wife was driving our minivan cross-country from Orlando FL to Federal Way WA. She got a…read moredisastrous shredded tire flat near George., WA at 9pm on a Saturday night. Foolish me, I had not check for a good spare and had failed to get AAA signed up in time. my Wife, stepdaughter and beloved puppy dog were stranded on the shoulder of I90 in the dark. A dangerous situation! Rafael of Master Tire Services to the rescue. He found a compatible tire, drove his roadside rescue truck to our van, and put on a good tire for us. My wife was able to get back on the road. Rafael was professional and friendly and got the job done. The price was reasonable for the value provided. I highly recommend Rafael and Master Tire Services if you are near the Moses Lake area and need roadside emergency flat tire help.

We went to Les Schwab tire to have our 5th wheel trailer brakes checked. In the process we found a…read morebroken spring hanger. Pioneer muffler got us right in and did a fantastic job. The staff were friendly and informative all the way through the process. We just can't say enough good about the whole thing

My exhaust piping broke at the muffler put 4 wheeling. This place was so close to Moses Lake it…read moreworked perfect. In and out in 1 hour showed all the great welds. Excellent service. Highly recommended very fair. Trust this shop. When I do the motor swap on this rig he warranties his work and when I eventually upgrade this exhaust setup better believe it's coming here. Five stars A+

My car died on the drive back from out of town and I was stranded on the highway in the 110*…read moreweather. I called Jamie and not only was he there to help me on well under 30 min but he brought me cold water and followed me back to Moses to make sure my car and I were all good!!!! I would VERY highly recommend Jamie's Mobile Repair!

Jaimie came out today and relaxed the lower control arm and bushing on my car. Something many shops…read moredon't do and one tried to tell me to look at it when I told them what was needed would be 200.00 just to look, blew them off. I could of taken in to a suspension shop for little less than one he charged. He arrived earlier than he expected but called to see if that would work for me first. I had used his services before for another vehicle and was pleased than too!!! I wish all mechanics were so professional and upfront. Why take your vehicle somewhere and wait around let Jaimie do it at your home or business.

Agri-Fix went above and beyond. Our driver was professional, communicative and extremely courteous…read moreand gracious in accommodating a special request that made my life as the customer significantly easier. The best part - TOW TRUCK KARAOKE. Nothing passes the time like belting Phantom of the Opera, Queen and other classics while driving through the Palouse. It will forever be a bright and hilarious memory on what started as a pretty rough day. I highly suggest Agri-fix and karaoke for your towing and emotional needs. 5 stars.

We were on our way to Idaho to visit our twin grandbabies for their first birthday when the car…read morestopped working on I-90 East 20 miles west of Ritzville, literally in the middle of nowhere. Jon not only rescued us, but was an absolute professional AND a complete delight! He towed us 80 miles to the dealership in Spokane so we could get the car fixed and we had a terrific time singing "Tow Truck Karaoke" He made an otherwise stressful fun! I highly recommend Agri-Fix and if you have a choice... ask for Jon!!!

On 3 May, just shy of halfway between Moses Lake and Ritzville we had a blowout. Since this was our…read moresecond of the day we didn't have a spare. Agri-Fix didn't have a wheel and tire they could sell us; however, they did have one on a trailer of theirs. When Agri-Fix came to the rescue they let us borrow a tire and wheel. Instead of having us head back to Moses Lake where their shop was, the repair driver followed us to the Les Schwab in Ritzville, where he helped us get set up for the night, removed the wheel and headed back to Moses Lake. I hope to never need this service again; however, we would highly recommend them for your needs. As a side note, the WSP Trooper who stopped to assist said she loved Agri-Fix.

I literally made a Yelp account just to say how great these guys are!!…read more Late Saturday night, on our way home from a long day of work and travel, my wife and I hit a sudden stretch of ice that sent our ford expedition spinning off the road into the deep snow on a slanted hill. We were decently far out of town and had seen only 1 other car come by in the 30 minutes we spent trying to dig out, who also nearly got stuck. We called Tow Pros and they sent a truck out to save us immediately. The conditions were so icy, that they called a second truck out to help winch us out. Never once did either of the Tow Pros guys make us feel silly or embarrassed for needing help - in fact, they just seemed thrilled to be doing their job and helping us, even at midnight in the 18 degree weather. And they did it quickly! They gave us tons of tips and encouragement while saving our butts and for an incredibly fair price. 10 out of 5 stars

We had a terrible wreck into the water and snow and ice and dark, horrible. Out of the storm comes…read morea big happy guy ready and willing to help us and get the car out of the lake and keep us calm and assured. Considering how bad the weather was they got to us in a hurry and I cannot thank these guys enough and brag enough about the excellent customer service we got. Thanks tow pros...you are professionals