Ronny was absolutely amazing. My family and I could not have asked for a smoother process. He went…read moreabove and beyond to make sure every single detail was perfect / just the way we requested. He did a fantastic job of making us feel comfortable throughout each step of the process, and made it easy to trust him as we watched him continually coordinate everything perfectly. We had a very large service of 550 people and close to 200 flower deliveries he coordinated. Cannot thank Ronny enough for helping us honor my mother through the most difficult time of our lives. We all continue to talk about how much help he was and don't know what we would have ever done without him. You want Ronny in this difficult time/process, trust me! Thank you from the deepest part of my heart! PS - his floral shop did incredible and was a great value. And the video software was a breeze to work with.

Finally after all these years,I made the time to visit the grave of my childhood friend SRV…read more After dying in a tragic helicopter crash in 1990,Stevie was buried along side his parents here in Laurel Land just southeast of where we grew up in Oak Cliff. Even on a random weekday there were fans here from Arkansas visiting his grave. R.I.P. Stevie Ray

Hello! I went to my appointment today at 10 am with Ms…read more Kitty Arnold. It was amazing. I am 58 years old and I have always been afraid of death and burial, in fact the whole process! Ms. Arnold greeted me with a hugh smile and she was full of information. She explained and showed me my cemetery and funeral options as well as grave markers to choose from. I'm still deciding on burial, cremation or mausoleum. We took a ride on the cemetery grounds, and I was amazed at what people have done for themselves and their families. If you don't know, get in touch with her at 214-371-1336 or Kitty.Arnold@DignityMemorial.com. Her entire presentation was professional and I actually am extremely excited about planning for myself! I left there happy and well informed.

We had a very unfortunate experience at Midlothian Funeral Home and ended up using Boze in…read moreWaxahachie instead. Staff was cold and became almost hostile when we did not sign what they wanted. We felt taken advantage of and pray nobody else feels this way when navigating the loss of a loved one.

This is a beautiful Funeral Home. Very inviting inside with lots of information for you to grab and…read morefill out. They have a small-medium sized room for a service. Seemed to have plenty of parking. Clean restrooms. Kind employees working the funeral service and were helpful. When thinking about the tough things we have to deal with in life, this is a great place to go when needed.

One star because it's the lowest you allow. Do not bury a loved one here! They do not care about…read moreyou only about the $$$. We ordered a headstone last January. Yes 365 days ago and they still have not delivered it. We call and they don't return calls or texts. They give updates that are false and when you call them they give a later date. My 97yo grandma paid for this last January and just wants to see the finished product while she is still here! So I called them today and said that's it I'm done! I will be posting about this so here's my review! So run as fat as you can away from there. It looks like they have shut down comments on their page so you can only do them if they review them 1st another huge red flag why NOT to do business with them!

Getting a marker put on my mother's grave has been met with excuses and delays. They have our money…read moreand she is in the ground, we are completely at their mercy. Mom was buried in November '21 she is, as of the beginning of this week she is still in an unmarked grave. We were initially told it would be 6 months for a marker to be made, supply issues etc... The option for a temporary marker was never presented by the Funeral home. As a funeral home, it's is their responsibility to offer, not ours as a grieving family to think to ask. One poor review on another site, 6 months after interrment, and they offer to put a temporary marker out, and tell us it will be another 6 to 8 months to get a stone marker. This would have made my mother have an unmarked grave for 12 to 14 months had we stuck to their timeline. We have decided to use a different company than the funeral home offers to get a headstone. That company told us 6 to 8 weeks, not 6 months. I won't even get into the shenanigans they pulled and threats that had to be made in order for us to get our money back to buy a marker from a different company. No family should have to go through this. Emerald hills really dropped the ball on this one.

My mom and I are in a very vulnerable state right now due to the passing of my father. Myiesha made…read moreus feel welcomed and was very personable. They did a wonderful job and made sure to always keep us updated and encouraged us to contact them if we had any issues or wanted to update anything. The pricing seemed pretty reasonable to us and they never pressured us to look into the really expensive stuff. The room for the actual service was not very large, they have chairs instead of pews, we did have to order some chairs to sit more people and they put a sash around them to make them look nice. They look at their job from the families point-of-view instead of just a business perspective. Over all, they did a really good job and I can't think of any complaints.

I wasn't going to write this review, but after what was said to me today, I have to state what…read morehappened to me publicly. ... When I asked Christie K. Moore what would you want to happen if you were in my place, Christie told me. MY MOM IS ALIVE, SO I DON'T KNOW HOW I WOULD FEEL. If that is not the rudest, most hateful thing you can tell a person who just lost their mom. This is supposed to be a colleague of mine. I would never ever say anything so hurtful to anyone in my life. I met Christie K. Moore at a professional training. When my mother passed on 03/31/23 I contacted her to help with the arrangements. I met with Myeshia and paid $12,0018 for the arrangements, travel to Tulsa, and the burial plot. When we go to the graveside gazebo, my mom was already there waiting on us. After the celebration, they put my mom in a white van that had trash inside. They drove her to her final resting place and pull her out of the back of a white van with trash on the inside of it. Every funeral I have attended had a hearse, but my mom was pulled out of a white van with trash. At no time was I told the service car would be a van. I spoke with the man who came from Texas and said, why wasn't my mom in a hearse, why you pulled her out of a van? This is terrible. He said, "I am sorry, if you wanted a hearse, I could have gotten you one." Why wouldn't I want a hearse, it's a funeral. They were not packing meat across state lines. I then sent Christie a message about my embarrassment and heartbreak the same day of the funeral. She responds we can talk, so on today, we talked. I told her how I felt and that I couldn't sleep because it was so disrespectful for my mom to be in the back of a dirty van. I also stated Tulsa was my mom's hometown and I was so embarrassed. I told her, I can only bury my mom once, we can't redo this and I feel very embarrassed because this is a funeral and we did not expect nor were we told that she would be in a van. She again said I am sorry, we believe in excellence, etc. At no time, did she offer any refund or anything, just an apology. When I asked what would you want to happen if you were in my place. She told me. MY MOM IS ALIVE, SO I DON'T KNOW HOW I WOULD FEEL. If that is not the rudest, most hateful thing you can tell a person who just lost their mom. This is supposed to be a colleague of mine. I would never ever say anything so hurtful to anyone in my life. I was asking from a point of customer service or as a business owner, not to hear, you don't know how to feel, because your mom is alive. I am so hurt by that comment, I started to cry. I would NEVER use them again. Now, Bri, who did my mom's makeup deserves 100 stars, but how Christie handled the situation with me, deserves 0 stars for her lack of empathy

I highly recommend this company, as their price is about 1/4 the price of a funeral home cremation…read more Their were prompt even though they had to come to Granbury to pick up for transportation to their facility in the middle of the night. I was a bit taken aback when a hearse arrived with two gentlemen who said they worked for a funeral home came to the door; then they quickly told they do pick ups for Lone Star. They were kind, polite and considerate. After I was notified, I drove to their facility to pick up my husbands ashes, and received the death certificates. They had also notified Social Security about the change in status, and I received SSA without any change in schedule. I highly recommend this company. I was able to make all the arrangements over the internet and pay with a credit card.

I let them handle my wife's cremation recently. I had to repeatedly send the request for a death…read morecertificate because they kept saying they didn't get it. All I did was forward the previous emails to them and they finally got it. They dragged out the process so I have to wait 10-14 days longer than I should have to get the death certificates. They didn't guarantee a specific date, but their estimate of 7-10 days turned into two weeks. When I went to pick up my wife's ashes she was just in a paper bag on the floor with many others. Watching her haphazardly search through the bags on the floor was horrifying. I would not recommend their service to anyone.

Had a viewing and funeral here, the workers here help very well in getting everything ready.read more

Such an incredibly difficult event was made infinitely easier by the Jaynes Memorial team. From the…read moremoment you are met at the door until the follow up call to check in on our well being. The planning was navigated by the team but everything was at our convenience. No pressure but lots of grace. The visitation and the service both ran flawlessly and they knew exactly when to be there and when to slide into the back drop. But the florals!! Incredible and so very fresh. The entire experience was made as easy as possible at such an emotional time. So grateful!

I'm very dissatisfied that you would lock your gates so people could not visit thier loved fur…read morebabies ... do better cause we all love our fur babies and it's not fair we can't visit them

We were blessed to stumble upon Bluebonnet when we were faced with having to help our beloved Izzy…read moreto the Rainbow Bridge. The service they provide is a difficult one but they do it with such compassion that I felt like we were family during the whole process. From the wooden box, to the beautiful bag, certificate & Rainbow Bridge poem, we were blown away! They are worth far beyond 5 stars! If you ever find yourself in need, I hope you will call them. Thank you again for showing our precious girl the love she deserved at the end of her journey!