I have an iPhone 13 and the battery has been failing lately so I made an AppleCare appointment at…read morethe Clarendon location a Friday evening. Definitely recommend making an appointment as they were pretty busy! Check in with seamless and they had all the data from my pre-diagnosis ready to go. I was helped by Ashley who was super nice and explained my options. I opted to replace the battery for $89 and a little less than 2 hour wait. Great location if you need to wait because there are plenty of restaurants and stores in the area. Everything went fine with the repair and since new batteries aren't charged, they even provided me with a charger to charge it up in store before by Metro ride home. And now my battery is back to 100% capacity!

Great experience all around on this visit. I popped in to check out the Ultra watch and came out…read moreshortly after with my selection! Right upon entry, I was greeted with a warm smile and assisted by Gabriel who helped throughout the whole process from browsing to purchasing. He was very informative and answered all my questions. For a Friday afternoon, it was not as busy as it would most likely be for a weekend. Parking is available through their paid garage or on the street. Overall, a great experience and will be back again. Enjoy!

Nikkia was so helpful in getting all the boxes packed and shipped. Her customer service skills are…read morenext level. Thank you so much for everything!

Hands down one of the worst customer service experiences I've ever had. The associate, Shawnda,…read morecould not have been more rude or unprofessional. We waited in line for a long time even though the store was empty. When it was finally our turn, she didn't even look at us or say hello. With her back turned, she said, "I'll be with you in a minute." Another employee noticed how slow and dismissive she was and kindly tried to help, but she immediately got defensive and wouldn't let him. She eventually rang up our items, then walked away while the payment was processing. When the screen froze, I asked if it had gone through. She snapped, "It's processing." I said it would have been nice to know that instead of standing there with no communication, and she snapped again, "I can't make it go faster." That's not what I was asking. I just wanted basic courtesy. Her tone and attitude were completely out of line. The other employee then checked and told us the payment hadn't even gone through. At that point I told them to forget it and walked out. I went straight to UPS, where I was helped immediately and treated with respect. The difference in professionalism was night and day. FedEx seriously needs to do better. The fact that I even have to leave a public review because FedEx makes people call to file a complaint is ridiculous. I'm not wasting my time explaining this on the phone. This review is my complaint, and I'll be taking all my business to UPS from now on.

This business is on the top of my retail and services list. I have used them for some pretty simple…read morestuff, wiping a hardrive, cleaning up my old computer's insides. The are nice, friendly, helpful and are extremely reasonably priced. They definetly go the extra mile in everyway. Yesterday my Android went a bit crazy. Apps wouldn't work, gmail failed. I called Maliq to see about bringing it in. Instead, he walked me through a successful reboot. Always helpful even if he didn't make anything off it. Highly recommend.

Thank you for upgrading my gaming PC. I had an older machine that needed a bios update for a newer…read moreCPU. Computer and Cellular did the update, installed the CPU and ensured proper cooling. Thank you for the excellent price for the time spent.

Computer services, Get rid of cable, phone services, all device help, Saved over a thousand dollars…read moreby Andy using his computer and technical skills to cut off cable and help me transition to a much less expensive system that is easier to use, very visually helpful in understanding the line up each night. Andy takes care of everything including recommending the most cost efficient hardware and software to achieve your needs. Andy is very professional, patient and can talk the language as he is speaking with your cable, phone, internet technical representative over the phone which can be a pain but Andy will get it done. He has a strong communications and IT background that clients benefit from. Andy will visit you and make an individual assessment of what you need and help you get it done quickly and at a good price. He can also help you get rid of old equipment and many other services. Just ask and he will gladly tell you the truth. .

From the owner: How's your Digital Health? Save A LOT of $$ per month !…read moreNow's the best time to drop landline/cable! Find out about the latest streaming/free HD TV options and solve your digital leaks Have Internet issues? Have problems connecting? Does your Wi-fi Network cut out when you go to a different floor in your house or outside in your backyard? Is your pc/mac running slow? Does it take forever to start up? After awhile, your computer can start to run slower due to a variety of reasons. Smart Home Setup Need help setting up Webcams/Nanny, SONOS, NEST or a computer or printer at home or business? Cloud Services Protect your important files on ALL your devices w/ our custom network backup storage solution. Is your mobile life out of sync? Get help for all your Apple/Android mobile devices, phones, tablets, etc. Sync your calendars, shopping and honey-do list today. Technology training, Cellular / Wireless Support, Web-based Security cameras, iPhone/Mobile device Integration & support, Audio/Video Installation & Consultation, Social media support, Email campaign development/support, smart home setup, Salesforce customization/implementation, SEO, 3D printing setup and consultation, Data Recovery on laptops and desktops, Parental Control / Monitoring Solutions, Apple/PC tune ups, Windows/Apple Hardware installations, Software installations, Virus & spyware removal, Anti-virus installation, Performance check-ups, Networking, Wireless, Routers Internet security

Came here for the first time to get the screen protector on my Samsung Galaxy Z Fold replaced. In…read morethe past I have done this myself before but since this is foldable it requires a special process. There was no wait and I was in and out in no time. The cost was much less than I expected. The staff was friendly and they did great work. My phone now looks like new again. Would definitely recommend.

TJ fixed my broken iPad in a hot second and didn't even charge me (a broken charger was stuck in…read morethe charging port). It was so quick and easy. I highly recommend.

I couldn't say enough good things about the shop. Came in yesterday after busting up my iPhone. The…read moreteam here was incredibly courteous, helpful, and communicative. I was really grateful for them clearly explaining a few different options and solutions that would help me fix or transfer data off my phone, and the relative price points of each. I feel like clear communication for this type of service is essential, and the shop really shined at it. Prices were fair and service was quick. They were able to replace my screen while I waited, allowing me to transfer data to my new phone and keep my old phone around as a spare device. While I was there, I saw the team very gracefully handle, a variety of customers, patiently and graceful, even when they were being difficult. 6 stars for this shop and team.

Beware of scam!! First red flag is a waver if they damage your screen, YOU have to pay for it…read more Guess what, they damaged my screen on the iPad and it cost $550 just for the screen. I also got my IPad back in worse condition than I dropped it off with glue everywhere on the device and the screen not even put back in to the iPad. (I dropped this off because it was not charging. Now I'm dealing with a screen problem. They also said the screen glitches now in the corner. THANKS! This is not a professional place. The excuse was that iPads cannot open from the back because it's an enclosed case... (what device is these days!!) They do not have the skills or the right tools or the professionalism, I don't know how they have more than 2 stars. You've been warned. Pictures with the glue and screen open after I picked it up is with this review.

0 stars. First of all, the email on Chris's business card (attached) is wrong--so if he makes a…read moremistake, you have no way to contact him. And he did make a huge mistake. He signed me up for a supposedly "free" mobile plan with my home internet, but it was activated under the wrong address--so I've been getting charged for a plan that was supposed to be free. I waited 40 minutes at the store, only to speak to a different staff member who couldn't fix the issue. He said Chris would call me to sort it out and issue a refund. But again--Chris's contact info is wrong, so I can't even follow up. Now I'm dreading having to return to the store after a 10-hour shift just to beg the staff to correct their mistake. I won't take down this review until someone from this location contacts me and resolves the issue. But considering the number of 1 star reviews, I doubt I ever hear back.

It was a very good night at the Xfinity store. Free water, free Xfinity wrapping paper (just what I…read moreneed to dress up a gift!), and a comfy couch to plant myself on while an associate helped me get a replacement router. Full disclosure: I've had not-so-stellar service here, about 18 months ago. But tonight the friendly team worked together and got me the equipment that I needed. And I was in the store for less time than I expected--thank you!

tech typically provides reasonably fast same day minor phone repairs such as screen and or battery…read morereplacements for basic personal electronic repair on short notice same day (40-70min) would RECOMMEND had several screens fixed here note: due to staff size (low) you may need to call the shop twice, leave a voicemail, or otherwise wait temporarily for a limited time, for provider callback depending on this location's real time availability... wait times are typically short

Lifesavers. I know…read moreI speak for many people when I point out that our phones, for better or for worse, are pretty much our lives. When my phone smashes into a metal table shattering the screen and rendering it unusable (the day before a major work event, at that), my life is suddenly at a standstill. I panic. I can't contact anyone. I can't access any important documents. Can't see work emails. I can't even call an Uber. I am not okay. This kiosk is conveniently located outside of Best Buy so that when you come out of Best Buy after they tell you they can't fix your phone, iCell is there waiting for you - waiting to be your savior. The woman who worked on my phone had to have some actual experience working in phone factories or something. She performed serious surgery on it, dissecting each part with skill and ease, and once she put it back together I had a brand new functioning screen. I'm usually extremely skeptical of mall kiosks, but this one challenges the stereotype. They saved me from having to spend $1200 on a new phone, and for that, I am infinitely grateful.