Awesome service and turnaround time here! As a video producer/editor I rely really heavily on my laptop and was hesitant to part with it for an extended period of time. Thankfully the guys at Comp-Pros were able to rush it for me and I had it back within a few hours. My Macbook had been running hot and it seemed like the fan was really stressed. They cleaned the fan out for me and assessed that there were no other issues. My laptop seems to be running better now and the fan is definitely not as loud, so it seems to have helped! Thanks Comp-Pros for the quick turnaround time and being so helpful! read more

I recently had my motherboard crash and took my computer into Robert and he knew right away what to do. I got a call the next day and he told me the price and was very fair about it. My computer has been running like new ever since and they sent me a nice follow up email asking how everything was going a few days later. I 100% recommend these guys. read more

These guys are great. I have used them several times for laptop issues - super helpful, personal service and reasonable prices.

Walked in 30 minutes to closing, walked out with a newly upgraded MacBook Pro. The price was very reasonable and the work done was definitely a quality job. I am very impressed with this business, and I'll be back soon to upgrade more components of my MacBook! read more

Nice guys who do good work. Enjoyed my experience, fairly quick turnaround time and willing to work with customers. I wish their advertised "free quote" was a little more upfront/informative but overall a good experience. Would recommend and return. read more

I've had my laptop/notebook for approximately 6 years. [Yes: Us Elders do not like change so much.] Except for an accidentally-cracked screen (which Comp-Pros quickly replaced), I've had no problems except for the hard drive getting slow and clogged due to the usual wear-and-tear. Recently, when my computer slowed to a near grinding halt, I had to take it to this business. Despite servicing hundred of customers since then, the Owner, Mr. Andrey, quickly remembered servicing my screen a few years ago. Our pleasant exchange was akin to meeting a favorite cousin you have not seen in a long time. He ran a test, determined what the problem was, trusted me enough to let me use a "loaner" laptop in the meantime, and returned my laptop as good as new, along with enhanced storage capacity. Though Mr. Andrey might be very busy when you go in for service, he is well worth the wait - and your patience. HOUSE read more

Amazing service. Kind intelligent and very reasonably priced. I was going to get ripped off for data recovery by the manufacturer's recommendation and these guys did it for a fraction of the price. read more

I just have to write a review for these guys - well is actually Brian who I dealt with directly and so the review is about this place and Brian. Awesome and honest guy. My daughter was on X-mass break from college and accidentally one of us (won't give names out who), spilled wine on her MacBook Pro while she was using it on our kitchen counter top. The computer shut off instantly on the spot. I somehow was able to open the laptop right away and clean up the board. Long story - short - the laptop started working back the next day, however, we were having issues charging it. We found this place on Yelp and wanted to give it a shot. Brian was amazing. I told him that my daughter was going back to college in few days and he was able to help us troubleshoot and diagnose the laptop on our laptop same day. Brian spent some good time with me discussing our option as to fixing what's damaged, vs buying used vs buying new etc. We really appreciate Brian to take his time and diagnose the problem right away. We certainly will go back to Comp-Pros if any issue come up with our computers. read more

Bad costume service. They were super rude and not ever try to help me. I just needed a invoice to give to airlines company and the answer they gave me it was: tell them is $400. And he walked away read more

I couldn't get my new monitor and my laptop to work together and the Dell folks were baffled, too. After hours on the phone with Dell and them sending me a second monitor to replace the first one, I went in to Comp-Pros. They diagnosed the problem and fixed it within an hour, and for a very reasonable charge. I'm so happy to have found them and will use them for any computer issues in the future. read more

I spilled water on my computer and saw some awesome 5 star reviews, brought my Mac book pro over to these guys...2 failed logic boards and 2 weeks later, I get the computer back and it's still not working. They told me they put new parts into my computer but later I found out they were refurbished. They claimed Apple didn't make the parts for my computer any longer. Took it to Apple and what would've cost $1300 at Comp Pros was $575, including a one year Apple care warranty. Apple got it done 3 days, they had my computer for 2 weeks. Not impressed by their customer service. On the upside, their techs actually seem very knowledgable. Comp pros seems like a great place for simple repairs, but not the best for Apple computers, in my experience, and not the most professional if you're looking for quick and efficient service. read more

5 stars for a 5 star company! Allen and his diligent team did a great job building the website for the medical practice / surgery center I work at and it is nicer than we could have ever imagined. They built us a custom design Wordpress website with a meet-the-team function, a Google map that gives our patients directions, and a form that people can fill out online even before coming into our office so we have their info before they get here. This helped us get to all our appts on time and made it much easier on our patience. We've been doing SEO with them for over two years now too, starting with the old site. The doctors are happy with the SEO marketing and website which makes life easier for all of us working there. I highly recommend them read more

I needed a battery for an older Acer laptop. They had it in stock and were fixed the laptop immediately. They also told me they wanted to monitor the new battery to make sure it was the battery that was the problem and not something else. read more

Fantastic friendly service, and great rates. My computer was rendered useless thanks to an update from windows 10. I usually am able to fix even the most complicated problem but this one stumped. I was able to bring the computer the day I called, they knew exactly what the problem was and were quickly able to fix it. Will definitely use them in the future! read more

This is the first time I try a local computer repair shop. I used to go to the big chains, but this place is 100% more efficient, get my problems solved and at a reasonable price. They are personal and are not there to make a big bug out of you. Andrey is the expert, helps me every time I go there. He gives me an honest diagnostic every time not to there to make money out of us. read more

A BREATH OF FRESH AIR! Having a home based business, we are shut down without our computers. After years of working with misc companies and dealing with day upon day of trying to get someone out to fix the issues, we were so relived to have a company so efficient and eager to resolve our issues. The customer service was great. We needed someone to come immediately. Kelly was very friendly and caring and got someone out within an hour. Charlie the tech - resolved a variety of issue for us within minutes. We have used them a few times over the past few months and they have continued with the same type of service. We plan to continue to use Comp pros for all of our computer needs. We wish there were more companies like this, as we have several other offices around the US. read more

I brought my custom built PC in one Friday because I could not for the life of me figure out why it wasn't turning on. I changed the battery, which was the issue the first time and still nothing. So I found the Comp Pro guys and they figured out what was wrong, fixed it and I had my computer back in less than a week. They even gave me a 90-Day warranty in case anything goes wrong. I highly recommend these guys for all your computer repair needs. read more

I picked this place, because of the insane amount of 5 star ratings, and I completely get it. Service was awesome, and the team was so friendly. They literally fixed my computer for me on the spot, and since it was such a simple fix they didn't even charge me. Its so nice to trust a business that you know absolutely nothing about. read more

Few days before tax due date, or router went down. We bought a new one but couldn't get it to work, and that's when Comp-Pros came and saved us. I called around 10am, and by 1pm their technician showed up, and saved our day! Their communication is excellent and price is very reasonable. I've bookmarked their page so that if anything should happen again, I know who to call! read more

Andrei was very professional and resolved all the issues and answered all the questions. We paid for the service and got our software issues resolved completely. I recommend this company to my friends and relatives. read more

Professional Indeed! I've had this iMac since 2008 that's been giving me trouble for the past year. My face tends to glaze over when I see a blinking question mark on my screen, though I'm fairly certain it can't be a good thing. Out of STRONG recommendations, I lugged my 5 year old baby to westside (keep your box, you guys, iMacs are the most awkward thing to transport). As I made my way to the third floor, I was warmly welcomed by Flo, who took care of me throughout the entire process. And she. is. thorough! I didn't really have to think about anything. I dropped off my machine, days later she called me and told me my options. I chose one and picked it up a now FLAWLESS 5 year old baby. So much cheaper than I would have anticipated (I was on the verge of selling for parts) And since then, Flo has contacted me several times just for a follow up! Really love these guys! And right off the 405 too :) read more

We can always count on Comp-Pros to fix our laptops! If someone can't drive it there themselves, Comp-Pros arranges a courier for us to have the laptop picked up and returned when it is done. They have always done a great job on our laptop repairs, and they have always been finished in a very reasonable amount of time! read more

I went to this place because they were close to me and had amazing reviews but my experience makes me wonder why: The lady at the entrance was barely polite and completely clueless. She kept showing me USB cables even though I kept repeting I needed a SATA cable. I even showed her a picture of the item (that costs $3 on Amazon). After a moment she admitted that she didn't know what it was. She said the technician "might" know but he wasn't coming until after noon. She asked a young salesman in the back who, better informed than her, managed to find a used SATA cable. He dropped it on the table and asked for $20. Not only the price was insulting for a used and such common thing, but after examining the cable I realized it wasn't the right one. I told them it wasn't exactly what I was looking for. I was about to leave the store when the salesman insisted that I should buy it, because it was "their last one", it was "very rare", and that if I waited a few hours for the technician, they would probably have sold it by then. By the way: I found my cable across the street for $3 Their lack of knowledge, greed and amateur amateur salesmanship are just disrespectful towards custommers. I don't like giving negative reviews but after reading the other comments, it seems like many people don't realize they are being ripped-off and I wished to make this Yelp profile more accurate. read more

This place was amazing. My computer crashed and Gina was so helpful with purchasing another one. She was really attentive and in regular communication with me regarding their new arrivals. I got a great deal on a 2017 MacBook Air. The computer is like new. Andre and Antonio were able to remove the information from my old computer and add it to my new one free of charge. I will be using these guys in the future. read more

Great customer service. Thoroughly explains what they will do with your broken product, estimation on how long it will take, and there's even a student discount! Price is VERY reasonable, compared to Apple (if you have an Apple product). Andre was great and made sure I was satisfied with the work done, as well as the repair time and cost. read more

I had looked around a great deal to have a professional website made. After several tries with other companies, I finally found these guys! Best place to get a website. We hired them a few months ago and absolutely love our website! We couldn't be happier with their professional services. I highly recommend them! read more

I have had two laptops repaired by the wonderful team at Comp-Pros and both laptops are now running perfectly. This place offers a quick, affordable, and reliable service, three words that are hardly ever all used together. Kelly's customer service is phenomenal! She's super friendly and helpful. Anyone that needs any repairs done on their laptop or computer should come see these guys, I know I will, and I'll definitely be sending referrals their way. read more

I actually joined Yelp just to write a review for this company. My computer was shut down by the FBI Virus in June. I contacted Computer Pros based on the previous Yelp reviews and handed over my laptop. For starters, their diagnostic testing is free! Other places such as the Geek Squad charge a fee to run a diagnostic test. Already off to a good start! The front desk person informed me that they would notify me once the test had been run and anything over a certain dollar amount would have to be consented by me. They called within a few hours as they were about to close for the day to let me know that they needed more time and would call me the next day with an update. The end result was that I had over 200 viruses on my laptop. After a few short days, my computer was returned clean as a whistle and my pocketbook did NOT take a beating. I had expected to have to decide between disinfecting my computer or buying a new one thinking the costs would be pretty much the same. I'm so glad that wasn't the case as the total cost ended up being a very reasonable $100. What really gives this company a million plus stars is its customer service. It's astounding! I would get daily phone calls with updates on my computer. Once I picked up my computer I received a follow up email asking if everything was working smoothly on my laptop. A follow up email!! Seriously, if this isn't optimal customer service then I don't know what is. I am so impressed with this company, their staff, and their professionalism. read more

Need an HONEST computer tech? Comppros is the place. I had taken my Sony Viao to another shop that had good Yelp, but their prices were too high to invest in my 4 year old Sony Viao. It needed a power port part which had to be soldered. I also had a corrupt password issue and I could only log on in Safe Mode and could not use my laptop. Sony suggested I do a "reset to factory settings". This shop said not to do that even though I had backed up to an external hard drive. Between the power port and whatever soft wear repair they suggested, it did not make sense to invest that much in my 4 year old laptop. He had plugged the power cord in and nothing turned on. So, he told me he could not even tell what the softwear repair would be but gave me a quote anyay. I plugged it in at home, and it did turn on. It had not been used in a year and only needed to charge up a bit. I went to Allen at Comppros, which is nearby to me. Alex was so honest, and suggested since it needed a part for the power port, it might be best to put the money towards a new laptop. I could still charge up my laptop but had to be careful the cord did not fall out. Besides being honest, they were far more reasonable than the other shops for that repair. Alex agreed I could do a "restore to factory settings" myself since I had backed up. They even checked what I had backed up and it seemed I did have all. (Staples, had lost 4 months of files when they had tried to repair my laptop. Do NOT go to Staples for any computer repair!). Comppros said they could not guarantee I could get that back. They would try. It was lost well over a year ago and I figured if I did not miss the files, it was okay. Their price to repair both the power port and if I had them reset to factory settings was below the other shop, Staples, and Best Buy's Geek Squad. Comppros wanted $40 to do the back up which also was more reasonable than Staples and Best Buy. Comppros has the BESTprices! Best Buy's Geek Squad told me I needed to buy a "restore disk" and Sony wanted $35 plus shipping. My ASUS Netbook had a "partition" and no "restore disk" was needed. My Sony Viao not only had the "partition" it also had an "Assist" tab which did the full "reset to factory" but also had an "automatic back up" as part of that feature. I was able to do the "reset to factory condition" and got everything back that had been on my laptop when I bought it. I am able to charge it and just have to be careful if the power cord falls out. I am using my Sony Viao right now. So, thanks to Comppros, I have a working laptop I did not junk. Had I listened to Staples, Geek Squad or the other computer shop, I would either have had to spend a lot of money with no guarantee I would get the missing 4 months and would have had to buy the "restore disk" from Sony or junk my Sony Viao and buy a new laptop. ] Comppros is honest, has the best prices, and also sells new and refurbished computers. And, they give a year's warranty on the computers they sell you. I was very impressed. For those who don't like windows 8, Comppros has laptops with Windows 7. I have already referred Comppros to friends and colleagues. I highly recommend them. They are conveniently located on the West side on the South side of Santa Monica Bl. You can park on Colby. They are upstairs. You take the elevator in the lobby and then walk up one short flight. Tech stuff is scary and we have to trust when we do not know. To find someone who is honest means a lot! Alex, who does the intakes is great. Audrey Linden read more

Unfortunately I have to edit my previous comment. This isn't concerning Andrey who helped me before, this was someone new. I came back because my computer wasn't restarting or shutting down. They told me it was overheating and that it was about to die. And that they might have to replace the logic board. It didn't feel right so I took it to another place that was recommended to me by a friend. Turns out it was a plugin that wasn't happy with the update of my OS that was causing this problem. It's fixed now, but these guys lost my trust. Feels like they just made up a cause to charge me for work I didn't need. Not cool. ----- Great customer service and a team of professionals! Had a problem with my time machine/back up, it took Andrey 5 min to fix it. Will absolutely be back! read more

They were very quick, did a great job and it was priced reasonably. Can't ask for any more than that, they did a great job and i'd bring my laptop back here for sure. read more

These guys were great! Antonio was extremely helpful and patient and did a great job on my MacBook Pro. Comp-Pros saved me $300 from the quote I got at the Apple Store and they were SO much easier to deal with. I'll be back! read more

This place is the absolute cream of the crop when it comes to computer repairs. I will never again take my laptop or tech products anywhere else when I am having issues. I only wish I knew about Comp-Pros sooner! My laptop needed a new motherboard. I called Dell and they wanted to charge me through the roof. A friend of mine recommended this place to me and I ended up taking his advice....and boy am I glad I did. Comp-Pros charged me a fraction of the price Dell was quoting me and my computer is now working like it's brand new! And getting to walk into a storefront, with a friendly staff that you can talk to and ask questions in person, as opposed to being pushed from person to person over the phone......and that is something you can not put a price on. It was such a quick and low-stress experience, and such a pleasure dealing with the people at Comp-Pros, that I'll never again fret if my laptop has a problem. Nobody does it better than Comp-pros. If you take your computer anywhere else, you are just cheating yourself. read more

Very friendly and helpful staff. Found this place to be honest and open to answering questions I had.... Not to mention the very reasonable prices, I would highly recommend this place for anyone with computer problems. read more

Our past 2 SEO companies made a lot of false promises and didn't deliver, so we were about to give up. We expanded our search on Yelp and Comppros immediately caught our eyes with their high rating. They had a lot of great reviews (even though most were for repair), and their SEO reviews and website reviews looked promising (we hoped). We've been working with them for several months now and they are exactly what we were looking for - they deliver what they promise. They've gotten us more business than before, and they offer support and reporting without any requests. It's sad to think of the money lost on our previous vendors, but the profits made from Comppros SEO more than makes up for it. Highly recommended! read more

Installed a new solid state hard drive in my Laptop. Great work and follow through! Will go back again!

I bought a new laptop and needed my files transferred. They gave me an estimate of the cost. When it came time to start the transfer, the tech incurred a problem. This issue created more work for him. Computer Professionals stood by their original estimate! I thought their customer service was exceptional too. Lynette Y. read more

Everyone was very polite and professional. Brought in my laptop to be checked out and everything is working great now. Great service

I found this company when my Macbook Pro for work decided to stop working. I live and work nearby and I have passed their place a few times so their name was familiar when I was looking for computer repair without having to wait in line forever at Apple. They were very nice over the phone and told me to come in for a free diagnosis. I thought it was pretty cool that they offer that for free. I went in and Julie was really nice and explained how their process works. They took some information from me and said they'd call when they have more information, she called me like a few hours later with an update. I didn't expect for her to get back to me so fast, but was happy they were on top of it. She let me know my hard drive failed and needed a hard drive replacement. Luckily, they had the part in stock and told me they would do it right away, and asked me if my files were important. This is where I got worried. My files are VERY important so I made a big deal of this, but again within an hour they called me and assured me they got my files backed up! Super easy from my end! Awesome service, good prices, and really speedy computer repair. I highly recommend them for all Mac Repairs. read more

Also happy to give Comp-Pros a 5 star review. They took my Dell XPS 15 laptop in for repair post water damage 10 months earlier, a broken mouse pad and printer driver issues. I was called back within 48 hours as promised for a breakdown of repairs and costs (after they had waived the diagnosis fee) and I agreed. The party took a few days to come in (keyboard and mouse pad) and along with a full refresh I had the laptop back within a week working as good as new. Certainly glad I chose to go to Comp-Pros for a repair over buying a new one! Will definitely return for all my future laptop issues and questions, thank you. read more