Deep clean hire. Not even close. And my carpet was damaged…read more Customer service admitted this cleaning was not up to their standards but did not make anything right. I did my research and hired this company based on reviews. I'm so disappointed. Update. Told I was not going to be charged. Was charged anyway. The " make it right" was sending the original home cleaner back. She was going on 45 minutes late when I had to call to find out what was happening.

The service and cleaning were great. On time and over and above work quality. We will use them…read moreagain.

We've had the help of Yulie and Seydy for a long time, they do a great job and are always…read moredelightful and a huge help. Our house sparkles after they've been!

Roochi cleaning always does an amazing job cleaning my house. With two young children and a busy…read moreday to day life I never feel like I can keep up with household chores. I am always so relieved after Yulie and Seydy come knowing my house will feel back in order and looking sparking clean! They are flexible with my schedule which I always appreciate. Definitely recommend.

Hired them via Yelp to do a move out clean in a small, one story, 2-bedroom 1 bath apartment. The…read morereviews are what had convinced me so booked a cleaning for a Friday 2pm via text. They had texted me the day before to confirm the booking which was great, but Friday comes it's 12pm and I get a text that they are on the way. I was confused and in the middle of work - had immediately asked why the deviation from previously agreed 2pm, asked for an ETA so I could plan when to leave and never got a response. I ended up going over to the apartment, called the person who then told me it would still be about 20 minutes till showing up. At this point, I was already pretty irritated. When they arrived it was fine - showed the 2 cleaners where to park and helped them bring some tools up the entrance stairs. They finished up and locked the door behind them no problem. I ended up paying the price I was estimated which was great so no surprises. When I went back to the place to check, I noticed the same smudged footprints from our movers, debris, straight up dirt on the ground and product streaks on the counters and toilet. The fridge and microwave which did need their focus, were spotless. I texted the person I had communicated with and asked if they even cleaned the floors with pictures attached. She did quickly remedy this by having a cleaner return in the morning to do the floor. Overall, I am grateful for the work they did and the price I paid. But between the scheduling mixup and the floors being missed, I just don't think I'd be able to hire them again. Just be careful if you book them!

We had them in yesterday to clean our house which was the main floor 3 bathrooms. We did specify,…read morewe wanted our baseboards. Cleaned. Thank you so much. Came home to find the baseboards were not clean. They did not mop the upstairs bathroom Did not wipe the cupboards down. Didn't clean the front window. Did not see them vacuum the couches like they said they like she said they would And we have 3 dogs here you go. Did not move one of the dog beds in the living room. Just not very happy with the amount of money that she wanted to charge us. And her excuse was that they were training somebody new, well, they should have had the one that was training. Her go over and make sure that everything was done. Would not recommend .

Couldn't even hire them. They have a confusing and rushed onboarding process where - get this -…read moreYOU supply a description of what you need - and THEY give you a quote that DOES NOT include what you asked for. Then they give you add-ons - for extra fees - for things that were in the original request - a request that was created using THEIR FORM! Here we are chatting and I'm on the verge of hiring them - and they have no self-awareness - no understanding of what it's like to communicate with their confusion machine. If there's confusion in the sales process, there will certainly be confusion once they land in my home. Yelp provides this form and then relays it to the vendor - and it's evident in the job chat. Very confusing that a company wouldn't know how Yelp works when they use it regularly for their business.

To quote 'Guy', this company loves honest reviews. Even if my review is 1 star it will still give…read morethem volume and flow. So here is my honest review: You would be better served using another company that operates with honesty and integrity! Filled out the project request for a move in/move out cleaning service on Yelp and listed the MAX number of bedrooms and bathrooms (4 or more) allowed on the survey. Photo included. I received an estimated quote (NO specifics were provided with the quote) and a follow up message asking if I needed appliances cleaned.  I specified the number of appliances and confirmed the date and time for service. The day of service I received a message with a higher than estimated cost (no cost breakdown was provided) and instructions to prepay. Towards the end of the service, I received a call asking me to check the work that had been completed and see if I needed anything else. It was at this time that I noticed one of the appliances that I had put in my original request (I showed the cleaners my text and later sent a screenshot to the company) was not completed. As the team was taking care of this, I started receiving messages from someone named 'Guy'. Guy tells me that I have to pay more for the additional appliance. Since I already paid more than the estimated quote, I didn't agree with this.  Then Guy tells me that my estimated quote was for a 4/4 bed/bath home followed by a screenshot of my Zillow home estimate showing 4 beds and 5 baths. When I put my information into YELP I put in the max bed/baths allowed. I reiterated this during our phone call. Now if the company's practice is to pull up Zillow home estimates, this should have been done BEFORE you sent me the amount due on the morning of service. PERIOD! YOU should have specified the number of beds/baths the estimated quote covered which would have given ME the opportunity to correct it if needed. This should not be used as an EXTORTION tactic to get more money at the end. Nor should this be used as an attempt to appear as though you gave me some kind of concession on the service. Nothing I've said in this review is inaccurate. Use the same approach you use with scammers when they try to 'continue the conversation' and keep you texting or on a call. Hang up and block. Overall, bad business practices. Hope this helps!

Ali and her crew just left my home, after spending 7 hours deep cleaning. The price was fair, and…read morethey earned a $300 tip for doing such an outstanding job. I have zero domestic skills, so they had a huge job to do today. I'm amazed by my shiny kitchen, the floors, the windows... everything is beautiful. Huge thanks, Ali! I'll hire you again soon.

Unprofessional! Never provides consistent day of week or…read moretime of day for cleanings. Last minute communication on when they can be there which doesn't work for most people's busy life's. Cleaning is very average as well. Owner is argumentative when called out on last minute scheduling on their part. I had the same cleaning service for over 20 years and never had these issues. Wouldn't recommend.

Very professional and communicative. Competitive pricing. Quick to respond. Highly recommend.read more

For my first experience with a cleaning service, I couldn't be more pleased!! The team arrived…read moreright on time and went straight to work. Living in a rural area with SO MUCH dust and dirt, plus dogs and all of their shedding, I know if was a big job, but they didn't even flinch! I am so happy that I am going to have them come on a regular basis. What a blessing for me, as it is more than I can keep up with at this stage in my life.

I hired Franco's remotely as a gift for a friend. They were easy to work with and compared to…read morecompetitors you cannot beat the price! My friends were very impressed with the clean and decided to have the cleaners come routinely!

Franco's Home Cleaning Service is a phenomenal business. I first found and hired Franco in January,…read moreafter injuring my right shoulder in December 2024, weight lifting, as I started breast cancer endocrine therapy treatment, and really needed help around the house. Franco's team has delivered, and I've been highly appreciative, and impressed, with Mary and team, Sol, helping me monthly since January, for the past 5 home cleanings, or so, and counting. Mary, my head house cleaner, listens attentively, and I can trust her to deliver high quality work, listening to my needs and preferences. I also recently hired Franco's Home Cleaning for exterior and interior window cleaning, and they did a better job than professional window washers, who used pressure washers! Mary and team, Sol, attentively cleaned all windows, by hand, even correcting the exterior window cleaning that was done last year, as well as dusting and cleaning the interior of the windows. The price was also extremely fair. I can't recommend Franco's Cleaning Service highly enough! He is also an expert communicator, and his whole team is trustworthy, respectful, friendly, and helpful, while arriving on time, and performing high quality work!

I had a pleasant experience with Lusomal Cleaning company. From the time of expressing interest in…read moreneed, Luis reached out and maintained timely professional communication. I was given service and pricing details prior and no surprises after service. On the day of service, Angelica and Erika were on time to meet me. Both Angelica and Erika performed a thorough cleaning of my apartment. Not only did the two provide great service they possess a very loving and caring energy. Overall great experience. I recommend them and will be using their services in the future.

From the owner: Refresh your living quarters without lifting a finger, thanks to our diligent homecare assistance.read more