I've been to countless dealerships and main shops where pricing doesn't seem accurate. You can…read moretrust they are giving fair prices and will make sure they have time for you. I got a new Coolant Bypass Valve and brake pads all done and picked up within a couple hours. I will never take my car anywhere but here. Thank you all for your help!!

Tamer is very professional, responsive, and understanding…read more I hired him for pre purchase inspection as I was buying a car from out of state. Not only he provided all the reports and information about the car, but he also spent quite a time over the phone and text about the trouble codes that I did not understand. He tried to explain and answer all questions that I had, so I can go back to the dealership and get them repaired. If anyone needs a car inspection, I highly recommend him. His Yelp page does not have a lot of reviews yet, but I am hoping my review helps to understand what kind of service you will get.

Battery: dead Schedule: busy…read moreAvailability to take car to dealer: no Mobile service needed: yes Prymo did a fairly primo job for me. My car, like many cars that are on the market today, has tons of bells and whistles, so adding a battery means doing a reset and reprogram. Guess what? I don't have the tools or the knowledge on how to do that. Could I change a battery many years ago? Absolutely! Could I change a battery now? No way... That's why I needed someone with the tools, the know-how, and the availability. I put in a request via Yelp to get a project started, and Prymo was the first to respond and had availability the next morning. They sent a tech to my house, he quickly diagnosed that the battery had no charge left, even though I had a jump the day before, and he commenced replacement. I didn't have to do anything other than do what I usually do, which is work from home. Fast-forward a half-hour and the job was done. I had a new battery, the tech had reprogrammed everything to its proper state, and he was on his way. Prymo accepts debit and credit, though a credit card purchase will come with a 3% charge, which is very fair since that's what the banks stick to the business. It wasn't cheap, but most of the cost was in the actual battery itself, which came with a five-year warranty. Great response, simple to navigate and schedule, and the tech was professional and skilled. Great experience and highly recommend if you're in the same situation.

From the owner: Prymo Automotive Service Inc is an automotive repair shop that offers an mobile mechanic service…read more(meaning we come to you). We have over 20 years experience in the industry and ASE master certified mechanic. We are a small family owned business based out of overland Park that take pride in it's quality of work and customer service.

They quoted me $22,000 on my VW Tiguan. Another shop fixed my car for 3K..... Mind you they didn't…read morewant to even open up the hood of my vehicle charging 156.00 for a computer test that auto zone runs for free!! I ended up getting everything taken care of for less than 3k ELSEWHERE! If you have a foreign car just go elsewhere where because in their words "there's no point in breaking down your engine to identify the issue we're just gonna replace it all." The absolute worst place in all of Kansas City to get an estimate/quote or any work done at all whatsoever! I had my vehicle moved the same day it was dropped off, there's no way any of these other 735 comments are serious as EVERYone I know has had the same dealings with this place - and they emailed and sent a letter requesting I post this so here it is! Dog crap of a service ship plain and simple!!!!!

I brought my Hyundai in to this shop after my car began stalling and showing multiple engine codes…read more From the start, everything was running smoothly. What I was told would be two day repair for my timing chain turned into a month-long experience with my car sitting in the shop. Communication was inconsistent at times, and I often felt in the dark about what was really happening. The shop initially quoted me around $2,600, then revised it to $4100 and offered a $800 discount. The total ended up at $3,908. During the repair, I was told that my dowel pin had broken in the camshaft, which required additional work. I receive a text message saying my car was ready for pickup. I came paid my balance in full. Less than a hundred feet of leaving out the parking lot my check engine light was back on and problem still existed. Im thankful I caught it in time because it was a Friday and they are closed on weekends. So it would have been my word against there's when it came time with correcting the problem. When I arrived for pickup today, the shop stated they waived an additional $800 fee for a solenoid recalibration/replacement that was directly related to the timing chain work they had just performed. I feel strongly that this should have been included in the original service and not presented as an "extra" charge after I had already paid. To their credit, I really appreciated the friendliness of the two administrative assistants, who went above and beyond to help me. They provided me with a shuttle ride home when I dropped off my car, even paid for me an Uber to pick up the loaner vehicle, and made sure I had a loaner car for the month while mine was being repaired. Those accommodations meant a lot during a very long process. The shop also test drove my car for 40+ minutes before releasing it, and the check engine light has not come back on yet. I appreciate that they ultimately covered the $800 charge, but overall the experience left me questioning trust, timelines, and transparency. If you use this shop, know that while they will work with you and provide support, you'll need to ask a lot of questions, push back on extra fees, and keep good records. The repair seems to be holding for now, but the process was much more difficult and drawn out than it should have been.

Like usual, I was expecting to be inconvenienced and screwed…read more These guys are the exact opposite. Fix my car on site. Cost $100 less than I anticipated. I got it done much quicker than I thought they would. Very accommodating. Honest and I will be using them again, for sure.

The first thing that comes to mind is their open communication. They were always quick to respond…read more Secondly, the professionalism and knowledge of Kyle once he was here. They did a simple transmission flush. I didn't have to move the car, he was able to work around in my garage easily. Afterwards, he explained their other services and what to do if my transmission ever became a serious problem. They did charge me an additional $75 to come to Parkville, But I thought it was worth it since I didn't have to drive to my usual mechanic and wait for them to finish the job. He saved me about a day's worth of waiting and driving.

Best service in town! Haven't seen a place yet that'll match their prices either. I've been taking…read moreall of our cars there for service regularly for 3 years now.

First of all, don't look at the reviews on Otto Service website! They only let positive reviews…read morepost! I took my 2016 Acura TLX in for service on 7/17/25. I had service code 1235, which was oil change, transmission service, coolant service, air and cabin filter replacement. They basically gave me the car back with a massive oil leak. I had to take the car back the next day to have it fixed. I have massive amounts of oil all over my driveway and the worst thing is, after they fixed the leak they didn't even refill my oil. I checked after I got home and it doesn't even register on the dipstick. Now I'm going to have to take my car back yet a 3rd time to have oil added. The quality of work at this place is not good!

I needed a nail removed from my tire and have it patched. The call was made late in the afternoon…read more The got the job done quick. Well done. Thanks for working me in.

Looked on yelp for Mini Cooper Mechanics and R&L popped up. They do not work on Mini Coopers.read more

This guy is higher than the dealership! He's also not a nice guy. Told me if I didn't like his…read moreprice to leave his shop. I never went back. Go straight across the street to ONE STOP AUTO and ask for ASH!! He's a nice guy and very reliable! You can tell the difference with the traffic between the two. Don't waste your time with BERT!!!!!!!

If you're looking for an honest mechanic who does quality work, this is the place to go.read more