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    Compassion Pet Hospice

    5.0 (86 reviews)
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    Robert-Jessica C.

    If you have ever had an ailing pet, you know the pain and panic from not being able to get adequate care. So don't wait until things become urgent: if you have a pet with a chronic health issue, start a relationship with Dr. Ma now. That was the advice we received from my dog's ophthalmologist. For many reasons, we're lucky we followed it. We wanted better pain management for our dog, who had a constellation of issues, and to also be able to access hospice care and euthanasia if/when those needs arose. I contacted most of the practices and doctors listed on the hand-out from our regular vet's office (the kind of due diligence you can do when it's not a crisis). My inquiries at other practices were handled by staff or calling centers - the information was conditional or vague; it didn't feel reliable. I was able to have a short phone consultation with Dr. Ma, which was well worth the small fee. In the event, our dog's condition deteriorated unexpectedly. Dr. Ma had sent us materials after that first phone call to have on hand when needed. I've been through this experience before - we've had to euthanize 8 of our pets over many years. Though the situation is always painful, I felt that most of those euthanasias were handled well. But this one with Dr. Ma was different from the other times - different as in better, much better. Most importantly, for our dog - Dr. Ma was attuned to his needs - but also better for us: Mentally, physically, spiritually, emotionally. She had prepared us intellectually, providing explanations, information, answering questions. She was also attuned to our needs, acknowledging and supporting the spiritual and emotional aspects of consciously ending the life of a loved being. She did it all with skill and compassion. Dr. Ma made the unbearable easier to bear.

    Saying our last goodbyes to our beloved Tashi
    Rica L.

    Euthanasia is the most difficult decision a pet parent can make in behalf of their fur baby. Dr Tiffany Ma is so kind, patient, understanding and respectful of our needs during this sad experience. She lessened the trauma of this process and made us feel at ease and comfortable, never rushing us. I highly recommend having this procedure done in the comfort of your home, not adding anymore stress on your fur baby. Thank you, Dr Ma for assisting Tashi to gently and easily cross over while feeling all my family's love surrounding him.

    My baby's curls
    Victoria H.

    My precious baby girl Minnie's health took a turn for the worst last week (due to a brain tumor) and she let me know with her eyes that she was ready to go. The following morning, I sent Dr. Ma a text message to let her know that it was time. She immediately got back to me and quickly scheduled Minnie's transition. I had previously contacted Dr. Ma when I was going to put her to sleep a month ago and ended up canceling since she got better. But I saved her contact information because I knew I was going to need it and sure enough, I did. Dr. Ma arrived to my house on Saturday morning and helped my family and I give Minnie a peaceful transition to heaven in the comfort of our home. Minnie was surrounded by a lot of love, tranquility and the people that loved and raised her. Although the entire process was heartbreaking, our farewell couldn't have been more perfect and beautiful. Through this review, I would love to extend my sincere gratitude and respect to Dr. Tiffany Ma. When I first found out that Minnie had a brain tumor, I started planning her "end-of life" and knew that I wanted to do an in home euthanasia. I kept Dr. Ma's information ready when Minnie's time came. Dr. Ma was very sweet, supportive and patient to our family's needs and wishes. We wanted Minnie's transition to heaven to be peaceful, private and without any rush. As a family, we wanted to say goodbye to Minnie in our own way. Dr. Ma, with her calming presence, gave us plenty of time and space for it. She really helped us make this process very heartfelt and smooth in the comfort of our home even though our hearts were aching. Dr. Ma gave Roxy (Minnie's surviving companion) her moment to say goodbye to her sister, best friend and leader of the pack. She informed me that it was important for Roxy to be there so that she can understand life and death. Dr. Ma's sweet presence helped Roxy remain calm throughout the entire process even while she was grieving for the loss of her sister. Dr. Ma provided two paw clays, a heart shaped container to cut and save my baby's curls. During Minnie's passing, she lit a candle and ended up giving it to my family and I. She told us that every time we thought of Minnie, to light this candle in memory of her. When Dr. Ma was preparing to leave with Minnie, she wrapped her up in a blanket like a baby and placed her in a basket. Minnie looked so peaceful as if she was sleeping. Afterwards, she placed her in the car and on the passenger seat (with the seat belt on). My family and I felt that it was so dignified and respectful the way Dr. Ma treated Minnie even after her passing. Dr. Ma even provided my family and I resources and materials on coping with our grief and how to honor our memories of Minnie. Including how to help Roxy with her loss. Dr. Ma was very informative and cared about our emotional and mental health. Lastly, she took care of notifying Minnie's vet, neurologist and optometrist of her passing-- so that my family and I didn't have to deal with a lot and can focus on our healing process. When I posted on my social media about Minnie's passing and our experience with the in-home euthanasia, I had friends and family reach out to me asking more about this experience and Dr. Ma's contact information. I was more than happy to do so and provide her web link. An in home euthanasia was the best decision that my family and I made for Minnie and we are eternally grateful for her services, comfort and guidance. On behalf of my family and I, we highly recommend Dr. Ma if you want an intimate experience to say goodbye to your beloved pet.

    The most Interesting Doberman in the world! Stay thirsty my friends!
    Tracy M.

    We never planned for or thought about what would happen when our beloved Doberman was at the end of his life. So when we urgently needed assistance at short notice, I was so grateful to hear Dr Tiffany Ma's voice on the other end of the line assuring me that she could help us end his suffering, peacefully and at our own pace, in spite of the late hour of our request. I am grateful for her gentle demeanor and great respect for our boy, giving him time to be comfortable with a new stranger in our house. She explained that everything would on our time line, when we were ready to let go. She gave him a sedative that helped him relax and eventually fall asleep. Again, there was no rushing, as if time didn't exist. We got to cry over, express our gratitude and grief about letting him go, and then we have the nod and told her it was ok. I never imagined life without him, though we knew the day would come. We couldn't have hoped or asked for a kinder, gentler person to help us through this transition. Thank you Dr Ma, for helping our boy go peacefully over the rainbow bri

    lisa c.

    Our beloved dog, Bentley (aka Mr. Sweetface) began experiencing symptoms of degenerative myelopathy in about Feb 2021. As it is a degenerative disease, we watched as his mobility and health steadily declined. When it became obvious to us (And his regular vet) that "the time had come," we knew instantly we wanted someone to come to our home to transition him over the rainbow bridge. It would have been too overwhelming to have to bring him to the vet. So we researched in home euthanasia and came across Dr. Ma. After my conversation with her, I knew she would be the right fit. She explained the procedure thoroughly and was generous in giving us time to say goodbye. She brought a candle to light in his honor/memory and lit it before beginning anything. She was kind, compassionate and professional. She prepared a lovely clay print and a keepsake for his fur. She provided materials for us and our teen daughter to read about grief and the loss of a pet. She even provided us material about how death can impact another pet (we have a cat too) and she was very concerned about making sure that our cat could say goodbye. We would 100% recommend Dr. Ma to any pet parent who is having to make this awful decision (and will use her ourselves with it is time for our cat to go). She made the process for us manageable..... it went as well as it could have gone.

    When we first got him 2005 with our precious daughter

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    As hard as this was, it was an excellent experience. I can't say enough good...music, sign do not disturb and at your pace

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    Page 1 of 3

    Ask the Community - Compassion Pet Hospice

    Review Highlights - Compassion Pet Hospice

    “Ma deserves all the stars in the sky for her care, generosity, and compassion in working with my dog and me.”

    Mentioned in 75 reviews

    Read more highlights

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    Restful Paws - My precious little girl, Chloe

    Restful Paws

    (364 reviews)

    This is the review I have been holding off for a while…read more Today marks 6 months since we used this service. This has been the most difficult and saddest decision we've had to make. When I contacted Restful Paws, I didn't know what to expect. In fact, I felt bad crying on the phone because I couldn't imagine trying to talk to someone like me at that moment. But the staff couldn't be more understanding and supportive. Unlike making end of life decisions for your fur baby, the process of scheduling this appointment was very easy. Restful Paws asked all the right questions, set the expectations, and made this process that much easier. And on the day of, Dr. Ami arrived promptly at the scheduled time. She was very caring and understanding, and she put all of us at ease. We could not have asked for a better last day for our Sodapop. I'm thankful that we reached out to restful pause, and grateful that they were able to come to our house to help us get through this phase. Weeks later, we received a card from Dr. Ami sending us her condolences. Thank you, Restful Paws, for doing the service that you do. I'm sure it's not easy, and I can only imagine how sad it is to do this on a daily basis. Thank you so much!

    My family and I had to make the hardest decision as a pet owner and put our long lived Christy…read moredown. From calling to make an appointment, receiving reminder emails, and day of texts from our vet, each step was handled with so much compassion. We were able to find a weekend availability which was best scenario so everyone could attend. Dr. Vine was very punctual the day of and gave us a thorough breakdown of what to expect (pain reliever, anesthesia, and euthanasia). We didn't feel rushed at any point, and we were given ample time before proceeding to each stage. She was very respectful and the process was smooth. After the euthanasia, we were able to choose where we wanted the fur clippings. The paw print was perfectly imprinted with Christy's name, which added such a sweet personal touch. We chose to pickup Christy's ashes at Sage, and it was quick. The only thing is it felt very jarring going to an animal hospital filled with so many people and dogs. Considering this was only 2 weeks after the euthanasia, I was still grieving and it was difficult being in that environment so soon. The only feedback I'd give is it'd be more mindful if there was a separate pickup location away from everyone else for more privacy. Dr. Vine sent a sympathy card as well and it was very sweet. Thank you so much for giving Christy such a respectful experience and having her pass comfortably and peacefully. I will definitely recommend this organization to loved ones! Thank you Dr. Vine for such a smooth experience. You made this process much easier and we were able to focus on grieving afterwards. Rest in peace, sweet Christy!

    Golden Gate Veterinary Home Hospice and Euthanasia - Time to say goodbye. Crossing that bridge with me.

    Golden Gate Veterinary Home Hospice and Euthanasia

    (154 reviews)

    Outer Richmond

    We had a quality of life assessment for our senior dog last summer with Dr Brian. He gave us a lot…read moreof useful information and wanted to follow up with some medication and in office tests. When I contacted his office I was unable to secure a time to pick up the medication or schedule an appointment. My voice messages and emails largely went unanswered. The biggest shock was receiving an invoice today (7 months later) for the medication I never received. The invoice even included a finance charge. Thankfully there are better options for senior dog care in San Francisco.

    Our Kara kitty was diagnosed with cancer in her abdomen last month, and there was nothing we could…read moredo to help cure her. We made her as comfortable as we could, injected fluids in her everyday, and she had strings of good days, but then on Christmas Eve, her body just couldn't take it anymore. I got referred to Dr. Van Horn and his services from a family member and a couple of friends, and my wife and I are so glad that there are angels on earth in the form of Dr. Van Horn, Zayn, and Jennifer. They were all incredibly kind, compassionate, and professional and in spite of having to play phone tag and change the day of our appointment a couple of times. It's not easy at all to do what Dr. Van Horn did, but he did so with the most calm, kind, and understanding heart. He explained everything to us very clearly and even went so far as to share things about himself and stories about his pets to help us through things. He was so patient and gave us all the time we needed to say what we needed to say. He was gentle with her and helped her not suffer any longer. Kara was in excellent hands with Dr. Van Horn, and I highly recommend him if you are in need of services for your pet in their last moments. It was the most peaceful day, spending time with our Kara on the couch on Christmas Eve, and having Dr. Van Horn help ease her passing, and now we're so relieved that our kitty doesn't have to suffer any longer. Dr. Van Horn even went so far as to make himself available to us if we needed someone to talk to in the future, and if I ever see him in the city, I would gladly go up to him and say hi. I consider him family based on how kind and gentle he was to our Kara. Thank you so much, Dr. Van Horn, and all of your associates, for helping our last moments with Kara be so loving and meaningful!

    IronHorse VetCare - Yanshan Er, BVSc

    IronHorse VetCare

    (452 reviews)

    I am incredibly thankful to Dr. Haburjak and his wonderful team for the exceptional care,…read morecompassion, and dedication they showed to my dog, Gui Gui. Gui Gui had been limping since last Wednesday, and Dr. Haburjak's team was able to quickly find an appointment for us that Monday. During the visit, Dr. Haburjak performed a very thorough physical examination and determined that he did not believe Gui Gui's knee was the source of the problem. He carefully identified the hock as a possible source and immediately referred us to a specialist. What touched me most was how much Dr. Haburjak personally did to make sure Gui Gui received the care he needed as quickly as possible. He immediately called and texted the specialist to help get Gui Gui seen as soon as possible. He also sent us a detailed and thoughtful email explaining his concerns and introduced us directly to the specialist. He went above and beyond to make sure there was a smooth transition of care. It turned out that Gui Gui had a serious infection in his hock--septic arthritis. I truly believe Dr. Haburjak's careful examination, clinical judgment, quick action, and genuine concern for Gui Gui made all the difference. His prompt identification of the problem and immediate referral helped Gui Gui receive the urgent treatment he needed. In my heart, I truly believe he saved Gui Gui's life. I feel incredibly lucky to have such an amazing surgeon and such a wonderful team in the area where I live. It gives me so much peace of mind knowing that Gui Gui is in the hands of people who genuinely care about their patients. I cannot thank Dr. Haburjak and his entire team enough for everything they did for Gui Gui. I truly appreciate their kindness, professionalism, compassion, and dedication. Thank you from the bottom of my heart!

    I would like to preface by saying that I don't like leaving poor reviews for companies…read more First, I'd like to start by saying the welcoming staff IN PERSON here was great. Very friendly and thoughtful. My complaints are not directly to anyone, but mostly being misled by what this hospital can do and when it can be done. I scheduled a consultation with internal medicine for August 4th. At the time of scheduling, I let them know that I was referred to them for a rhinoscopy and CT for my dog. They told me over the phone they sometimes can do the procedure the same day but it's uncommon. I understood that but still scheduled, hopeful that they could still do a rhinoscopy in the near future as it was something my primary vet urged me to do soon. They had me pay the consultation fee on same day to confirm my appointment, which I didn't question at the time. Keep in mind, they knew I needed a rhinoscopy with internal medicine specifically at the time I made this call. At the time of our appointment, we met with Dr. Louis who was very knowledgeable and kind. When I asked him about scheduling the rhinoscopy, he said they do not have the equipment needed for that procedure at this hospital (IronHorse) and he is only in the hospital that has the equipment (OakVet) ONCE A MONTH. Adding to that, he was out of town in August so we were looking at September. When I asked the nurse about September, she said there was a line so it's possible we couldn't get in. At this time, I was feeling very frustrated because I felt so misled that they knew the procedure couldn't be done anytime soon but still took my money for the consultation fee and led me to believe this hospital could perform the procedure. If I knew OakVet was the one that had the equipment, I would've just scheduled there. But this information was never offered to me over the phone at the time of scheduling the initial consult. I was told the estimate for the future procedure would be sent to me by the end of the week (this was Tuesday 8/4) and didn't receive anything by Friday. I called on Friday and they said end of day, and I did not receive anything end of day. I called again on Monday and they said they are backed up, I should have it soon. It's now 8/16 and I have not received a call or email with my estimate. Overall, the communication and professionalism of some staff at this hospital is not something I'd subject myself to again. I think once they finish the merge with OakVet, it could function better but if you're looking to get a rhinoscopy and CT, I would look elsewhere. We were able to go to Sage Dublin that same week and have the procedure done. All other vets in the area that I called were very transparent about how booked they were and if they have the equipment to perform the procedure I asked about.

    Fond Farewell - Mama and Kain

    Fond Farewell

    (83 reviews)

    West San Jose

    I really appreciated Dr. Jeni's sensitivity and thoughtfulness when she gave us all the hospice…read moreoptions for our dear cat. She has one of the most difficult jobs around for people who pets are almost like furry family members. I highly recommend Dr. Jeni. She is wonderful.

    Dr. Jeni is so in-tuned to what grieving pet-families are going through--she instantly feels like…read morefamily. She arrived at my sister's home while our family was all together surrounding our beloved Kain, while he was still with us. She right away knew how sacred and emotional this time was for us. She checked in with our every need and explained everything that was going to happen, step by step, and with so much gentleness and compassion. She stayed with us while we cried and sobbed as we said goodbye. And she brought a darling gurney, with a pillow and blanket where Kain could rest in a dignified way (after he passed). She was so generous and patient with her heart and time, and stayed with us as we continued with our "memorial" time together. And when it was time for her to take Kain, she had a very beautiful and honoring space in her car for him, that touched our hearts in the most beautiful and comforting way. She promised she would be the one to deliver Kain's ashes, and she did... We were very blessed to have Dr. Jeni be a part of our sacred farewell and help Kain cross over with so much gentleness and love. Thank you Dr. Jeni!

    Blue Sparrow Holistic Veterinary House Calls

    Blue Sparrow Holistic Veterinary House Calls

    (26 reviews)

    Marina/Cow Hollow

    Dr Araba is beyond impressive. She combines deep knowledge, humorous communication and seasoned dog…read moreengagement. Dr. Araba and her skilled technician Jennifer visited us today for the 1st Vet appt of our 12-wk old Great Pyrenees puppy. We had many questions ready, but her New Puppy Topics sheet and detailed verbal share answered all of our questions, and of course, all of the questions we didn't even know to ask. She was ready to explain vaccination Qs for travel (LA, valley, Tahoe. as well as planned international), grooming, micro-chipping, et al. Finally, we have a very experienced dog-trainer in our group and Dr. Araba was able to connect his expertise to her own recommendations, also bridging the gap for my own dated dog-raising history. Cannot recommend her enough. We're looking forward to enjoying the support of Dr. Araba as our puppy heads from 16 lb to 95 lb!!

    We were referred to Blue Sparrow by a veterinarian at SF AMC after finding out that my sweet soul…read moredog of 14 years had a baseball sized tumor on his liver. We contacted Blue Sparrow immediately after accepting the fact that we'd be starting hospice care for my dog and could lose him any time. Due to the placement of his tumor, we decided that we needed a veterinarian to come to our home as we didn't want to risk putting him into the car. Immediately after the first appointment, Dr. Araba recommended a series of supplements that relieved his joint pain, and brought him back to a higher quality of life. In fact, we got nearly 20 additional months with him after having him see Dr. Araba for the first time. While it's sad to know that Tiger has crossed the rainbow bridge, I find comfort in knowing that I chose a veterinarian + staff that provided him the highest level of care and compassion. In fact, Tiger would even jump around and be excited at Dr. Araba's arrival for his regular appointment. Everyone at this practice cares SO much about the well being of your furry friend. I can't recommend them enough. Know your loved one is in good hands if they're being seen by Blue Sparrow!

    Compassion Pet Hospice - pethospice - Updated September 2026

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