Love these guys always friendly and helpful, if youre the kinda of person that need 1 negative to consider a review reliable then the only critique i can add is that its in the hood. read more

I have been going to Complete Eye Care for many years. When I worked in Inglewood, I received services at both the Inglewood and Hawthorn stores. I was excited to find the store on Crenshaw as I was in town to run errands. I arrived at the store at about 12:30 p.m. I ran my errands and returned around 2:30 p.m. and both pair of glasses were complete. Location (right of the 10 Fwy) was convenient with parking. Excellent customer service experience! read more

Service was absolutely outstanding...I worked with Daisy and she is at the top of her GAME!!! Daisy was able to help me ixk out glasses and give me her owners opinion without making me feel uncomfortable. She wanted to make sure that the glasses were going to be a good fit for me and not just sale me anything just for the "SALE!!" I am truly grateful and I will definitely be coming back to this location because of her! She actually deserves twenty stars because she is a truly professional about the glasses , her knowledge about the inventory and he polite and intimidating demeanor ensures that her customers will walk out with beautiful glasses and know that they weren't sold to them just to make a sell!! Thank you, thank you, thank you, Daisy!! Respectfully x humbly submitted, Tandria Jones ~ read more

My name is Brenda and I would like to say everyone in this eye care had an amazing personality works fast and makes sure your comfortable. I needed a repair on my glasses and without hesitation it was done . I observed how everyone interacted with the customers and I loved it . Keep up the good work !! read more

This place it's amazing with a big parking lot with a nice variety of sunglasses and eyeglass wear! customer service was awesome David went above and beyond my expectations for optical care. Been to several eye optical stores in the past and no one can compare or get close to complete eyecare's prices. It's a no-brainer to come to complete eye care. I will always come back and come back with a smile on my face cause I know I'll be getting a steel a.k.a. Deal of a life time . #blessed read more

Complete Eye Care Center - Prada sunglasses and Prada black case - Eyewear & Opticians Near Me - Los Angeles, California

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We use this office for my glasses and my spouse's contacts. the service is always convenient and friendly and superfast.The turnaround time for a pair of glasses with very thick lenses like i've had to get was a single day which I found extremely impressive. They have a very comfortable little waiting area , which even has books for big people and little kids as well as a coloring table which my son loved read more

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Went in on sat spoke with Johnathan and he helped me out. Great service with him..with him I will continue going. read more

Complete Eye Care Center - %50 false - Eyewear & Opticians Near Me - Los Angeles, California

I love this place though the glasses are pricey. I can only get the pair the offer with insurance but other than that it's great. They have an amazing selection and the service is amazing. read more

I went there for an eye exam, not glasses. From what I could see, they have a great selection of glasses and the prices look pretty good too! When I checked in on Yelp, there was a 10% off your entire order coupon. I made an appointment for an eye exam. The first time I went, I waited for 30 minutes and I had to get back to work. I rescheduled and came back a week later, this time I waiting fifteen minutes past my appointment time, but I did get in. Dr. Fong was great. He's professional and easygoing. I was pleased with the exam and the prescription he gave me. He wasn't pushy at all. He said I didn't really need glasses which is good but wrote a prescription for me to show my doctor who did my laser surgery. It can get really busy. Both times I went, it was a weekday at 1 PM. I noticed by 2:00 PM it was much less crowded. Again, I didn't go here for glasses, so my review isn't probably very helpful in this case. I thought for an eye exam, it was pretty good except that it took two visits to get my eye exam. read more

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Service - wonderful - everyone was kind and helpful Selection - incredible amount of styles and prices to choose from I love my first pair - I get compliments every time I wear them I returned for a second pair read more

I came here to get new frames and my mom needed to have her glasses adjusted. John was extremely helpful and kind. I paid a very reasonable price. I definitely recommend coming to this location. read more

First of all, I wanna start off by giving the manager Katrina a huge raving review. She is an ultimate superstar of customer service and has truly made my experience with them not only once but twice outstanding.!! I was having issues with my contact lenses based on the brand they just were breaking in my eyes and not a fit and she made sure that I was happy not only with my current purchase, but also with my future purchases throwing in extra lenses, calling me back promptly and figuring out solutions That would really work for me as a customer. I've been going to complete Eyecare center for over 10 years and I keep coming back because not only the customer service is really great but the price is for an eye exam. Contact exam and lenses are affordable. Highly recommend if you are a center that cares about their customers. read more

I wasn't totally satisfied. However I did get glasses with them a few years ago, this visit Left eye was filled with pus in corner of eye. Told to clean/ wipe with warm water. But a day after my eye (left) was actually filled with pus and believe I needed something to clear up. I never when back or called regarding my visit ( with puss in eye) I don't feel comfortable with them??? read more

Came to this location to get assistance switching out the arm legs on my sunglasses and the staff was extremely helpful! Thank you Catherine for getting my glasses adjusted! They're definitely comfortable to wear now read more

Best eye care place around the city. I've been going here since high school. Despite change in ownership this place still always comes in clutch with affordable and premium option as well. Even Worth a drive. read more

Complete Eye Care Center - Customer Parking lot - Eyewear & Opticians Near Me - Los Angeles, California

Nice and Friendly service and fixed my sunglasses really fast and professional service read more

Complete Eye Care Center - They fixed my sun glasses, and they didn't even charge me. Thanks I really appreciate it - Eyewear & Opticians Near Me - Los Angeles, California

Great service. They have the opt on top Same day for us squinters. They are friendly and efficient people read more

Quick, easy and friendly service! They have a great selection of glasses. It's very easy to make an appointment over the phone. The staff are very friendly and they are always ready and willing to assist you with any questions you may have. Great value for the money you spend as well. 10 out of 10 stars from me. read more

Everything about the Eye Care Center is great - from front desk attentiveness, knowledge about frames and lenses, a quick and efficient technical staff - including the onsite doctor, and a complete ability to quote prices without pushing upsells. The prices are absolutely reasonable considering the work, and they accept some forms of insurance. Definitely recommend! read more

This place is the best! Arsenio helped me and he is amazing and so helpful and knowledgeable and kind! His manager Katrina was also lovely! This place has competitive pricing and is super easy to do deal with. My glasses were ready in an hour! Amazing place, recommend it for sure! read more

The staff was very kind and attentive. I went to get my eye glasses tightened and they were very helpful and did it for free! Thank you! I will be back to find a new pair of glasses because the selection was great. read more

I have been going here for 11 years. Since they have NEW young people, the service is horrible. They always treat their long-time customers like celebrities. Went in today, and all I hear is WE CAN'T DO THIS OR THAT. NEVER have I been turned down. I bring my own frames for 11 years. I'm done!! They have lost my entire family as customers. BRING BACK THE OLD CREW. These newibes don't even smile they look like they hate their job. If the Older Man who I call Pops were there, this would NOT have happened. read more

Dr Fong was amazing with my 6 year old. My 6 year old has an extra case of the wiggles, but he was very thorough as well as kept her attention. She was at ease with him, and I appreciated his kindness and patience. The office staff that checked us in and helped us find frames were also great, though my child ran through wanting to try on every pair. I'll give you an update when we get the glasses back. read more

Went in for an eye exam and some new frames. Was a super quick and easy process. They have a large selection too. Thanks Dr. Tom! The whole staff is friendly and helpful. A special shoutout to Sam who helped me pick out frames and explain options to me. He's a very kind man. As long as I'm in LA, I'll be coming back here! -Jalaal read more

I love this place! I showed up early on a Monday morning desperate to get my glasses fixed. (The screw fell out and the ones I purchased on Amazon kept falling out.) So nice being greeted with a friendly smile. They immediately fixed my glasses and I was in and out within 5 minutes! Amazing! No more holding my glasses up to see!!! I'm so grateful for their kindness and I will definitely consider them for all my future glasses needs. Thank you! read more

I just purchased two pair of glasses last week and I absolutely love them! They're beautiful! Complete Eye Care Center, is definitely true to its name. It really is a complete eye care center! Excellent customer service from each associate, a great selection of frames, great prices and the Optometrist is very efficient and nice. I found some beautiful frames within 15 minutes of being there and was asked by an optician if I'd like an eye exam, which I did and waited about 10 minutes to have. After that I was immediately fitted for the frames I chose. The whole process took about an hour, which was amazing. And I was told my will glasses will be ready next week!! I highly recommend this business to anyone who is looking for a great experience purchasing prescription glasses! read more

Where great service meets great quality of product and technicians. Complete Eye Care Center on Crenshaw Boulevard is fabulous. Every person there is extremely helpful. They make great recommendations and always have time to help resolve any repair issues. I've had to visit a couple of times because of my granddaughters glasses and as a youngster every once in a while, we need them adjusted. They are so helpful and they're so very nice. Their customer service values are extremely high. I highly recommend this particular location. I have also been to the Washington Boulevard location for my contacts and they did a great job as well. Thank you Complete Eye Care Center for taking such good care of us read more

I came here for the first time and this place is AMAZING!!! Great customer service amazing and caring people here. The doctor was so informative and gentle, so professional. Especially SAM, what a delight to speak with he's amazing. I will definitely come here again for all my eye glasses need. read more

When my glasses hadn't arrived in time for my vacation, this company offered me an additional pair at no charge. I was flabbergasted because my insurance company -- not the eyeglass company -- caused the delay. How many companies are this kind and generous these days? They have a great group of employees who go beyond and above for their customers and bend over backwards to rectify an adverse situation. I wholeheartedly recommend them -- not only for their friendly, helpful staff, but also their wide selection of affordable inventory. You cannot beat their prices! read more

The best service I've ever encountered Sam and his employees have great customer service and I consider this my home for glasses my entire family has glasses from Sam I highly Incredibly recommend everyone come and experience real great customer service with my Man Sam !!! P.S Only if It were possible to put more stars read more

This place has good selection of frames very helpful staff and super fast. I've bought probably 7 or 8 pairs of glasses in the last couple years. Highly recommend. read more

I initially called at around 2:30pm on a Tuesday. I wanted to get a good understanding about what to expect as someone who currently has no insurance. My call was answered by a gentleman who provided me with the breakdown of costs for eye exam only or eye exam + a purchase of prescription glasses. Based on his responses I made a same day appointment for 4:30pm. I arrived a couple of minutes prior and was immediately welcomed by Edwars. He provided me with information regarding protocols that had been enacted due to covid 19. These protocols allow customers to continue to safely look through an assortment of glasses to find the best fit and look. Once I made my decision Edwar went over the pricing and lens prescription information. He was absolutely phenomenal! He made sure to explain the price breakdown so I knew what I was paying for and provided me with a range of options so that my needs were met without exceeding my budget. He went above and beyond to make sure I got a great deal! I was thrilled to select not just one but two new pairs! The whole transaction was taken care of by 5:00pm. I was expecting to receive my glasses the following day but Edwar informed me that they would be ready by closing that same day. I left to grab a bite to eat and I returned right before closing. I was able to pick up my glasses and head home with them that same day. Overall the staff member that worked with me truly made it an amazing and smooth experience!!! :) This is a great location that provides an amazing assortment of services and products to fit everyone's needs. read more

The service was friendly and fast. I walked right in with my prescription and in a few days I had two pair of custom classes made to order on the premises. read more

Finaly! We came here to get contacts for my better half's eyes. The service started of good, they helped her immidiately, no hours of waiting, no appointment. Simple and easy the way I like it! The eye test: $ 60.00 DIYS contact instruction course: $ 10.00 1 year contacts $ 60.00 They have many deals here for glasses, my eyes are like those of an eagle, I got no problem, so I really do not care about this part of 'fashion'. But I saw some cool Giorgio Armani Sunglasses, but because I am notorious with sunglasses I prefer not to spend more than $10.00 for a pair. I either break 'em or loos 'em. Anyway I am happy, the wife is happy and we'll be back to get some glasses for her too, they got some nice deals here. So if you are in need for a vision improvement, check it out maybe there is a pair of 'double eyes' for you. read more

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PLEASE NEVER COME HERE TO SPEND YOUR HARD EARNED MONEY. The front desk lady with the peeling face was rude as ever. She was very condescending when I told her I couldn't see out of my glasses, the prescription wrong and I had to come back to the store 5x, wasting gas to get a recheck and the correct prescription. They won't send you your own prescription through email you have to come to the store or have them fax it. And I asked if I can get my pupillary distance and she was extremely rude to me again. I will NEVER be coming back to this store to spend ANY money with them, they're careless, lack class, and the customer service is extremely poor. DO NOT WASTE YOUR TIME OR MONEY HERE. Only good thing I can say is that Dr. Tom is cool. read more

I have purchased glasses from them for several years. Recently I purchased a new pair of glasses for $80, frames and lenses included. Within a few weeks the lenses were scratched so I returned to see if they could be repaired. Unfortunately they could not. I asked what the cost of replacing the scratched lenses in the same frames would be. $80, even though the new frame and lenses cost the same. Needless to say I did NOT have that done - I found another place just down the street which replaced the lenses for $39. Perhaps this story is under new management - but I was VERY disappointed and will not be returning. read more

I remember going there years ago and got excellent service. Decided to go despite living in Pasadena because memories of living in this area and this shop took me back to great customer service. Having state vision program never was issue before. Exam was good, bit of a wait and then asked about my free glasses in program and informed them that I would buy another 2 pair with my own money. I asked the price in progressive lenses. They said no progressive lenses for the free pair (state paying). I said how much more for the progressive? Again, no. I am going to 3 pair and I do not mind paying more for the sponsored pair. Again, they said no. Everyone was rude, annoying and I barely left with my prescription. Ridiculous customer service. read more

Came in with a broken pair of glasses (one of the temples broke), the lens was still in great condition. Ideally, I would have loved to have the glasses fixed with a temple replacement, however, one would have to go to ebay to find spare parts for glasses. The other solution was to replace the frames, however, keep the lens. Two people helped me hunting for a pair of glasses that could fit the specifications of the lens. After a few rounds, they found me a decent frame, and even lighter than my original frames. In less than 20 minutes I was in and out. The place was clean, organized, and more importantly - the customer service was excellent. Thank you very much. read more

Sam was incredibly helpful. I had a pair of Rigards that lost their magnet between the frames and the lenses and I came in to get them fixed and with 40 years of expertise he told me. "Hmm, I think this will be a quick job so if I can do it, why not? ". After 5-10 mins of toiling with my glasses and some magnets and glue, he fixed the magnet, didn't charge me a thing and smiled and said to have a good day. Best service you could ask for. read more

I've been coming here for years for my eye glasses. They have a great selection and reasonable prices. I recently ran out of contact lenses and had to place an order. I was helped by Sweet who went above and beyond to make sure I had my order placed. She even gave me a couple sample contact lenses to get me through the week. Overall, I've had great customer service experiences and would recommend coming here! read more