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    Computer - Paul Hsiao

    4.0 (1 review)

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    18 years ago

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    Micro Center

    Micro Center

    3.3
    (234 reviews)
    1.7 mi
    $$

    It's such a time in this day and age when I want to build my own PC but have NO CLUE what I'm…read moredoing. Yes, YouTube tutorials are one thing but since I'm a hands on learner; sometimes I just can't get it. This 5 star is going to the wonderful Reinaldo! Who saw me looking clueless next to the available graphics cards. Micro center has such a wide variety of everything that it can get overwhelming but he helped me every step of the way and even took a look at the list I made. Constructive criticism may hurt my feelings but his advice wasn't to sway what I wanted but give me more perspective of how it will run in comparison to how it will look. With streaming and my art set up, he knew I'd need a better parts. At this point, I didn't mind paying a bit extra because he EXPLAINED why I would need them instead of just upselling me for the heck of it. 10/10 service and care. Also big 10/10 for micro center getting employees that are knowledgeable and love what they do. Along with having EVERYTHING. (If they don't, the employees can help you find it at a different micro or help you order it to home) Thank you!

    Well, I just ended one of the absolute worst shopping experiences of my life. I left this review on…read moretheir other site too. I specifically came here after ordering a Web order of one of the two things they had - and then the following sequence of events happened. 1. My web order was not on the shelf, even though I had a confirmation email, they saw the confirmation email in their system, and then weren't able to find it after 10 minutes of searching. They then told me to go to the floor (no help, no direction on where to go) to go find what they lost 2. I am told to go to a sales representative on the floor. I tell him what I need, knowing that there is still one left in their inventory since I didn't buy them out with my Web order. He searches the generic name of the brother labels i'm looking for (literally "brother's label cartridge"), the results are very long, he doesn't go past the first page, and he tells me that they don't carry that here at all 3. I then show him the page on the website with the right name. He finally looks it up. he tells me it's an aisle seven and tells me to go there. 4. I go to aisle seven I search for another 10 minutes, no help from any staff at this point, and no cartridge to be found - neither the one I ordered online nor the one they had left in inventory. Look, I know mistakes happen, but there was a point of friction on every single step in this process. There was no accountability, no support when things went wrong, and no accommodation once the experience is wrapped up. I've had two negative and two neutral experiences. I've tried. I'm sorry. Never coming back, and I'll let my friends know my experiences when it comes to electronics

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    Micro Center
    Micro Center
    Micro Center

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    Geek Shop

    Geek Shop

    4.8
    (287 reviews)
    2.2 mi

    Once again, GEEK SHOP to the rescue! This amazing, responsive local business will repair Mac and…read moreApple products that the Genius Bar tells you to replace. Just now saved a MacBook screen by reattaching the rubber gasket that came loose. I try to buy all my accessories from them too. Great work, reasonable prices, fast, nice... what more could you want?

    If you're looking for a repair store that take their job serious and don't try to take as much…read moremoney out of your pocket as possible this is the place to come to. I came to this place twice and I love how they handle customer service and support. The first time I came to this store I was hoping that they can fix the camera on my phone and this was the second store of the day and the first store was more focused on a down payment than taking the time to figure out what was going on with my phone. I came across Geek Shop and decided to give them a try. Stan was really nice and patient with me since I was annoyed with personal reasons. He told me before a down payment he would like to open the phone and see if the issue is fixable before anything so give him 15 to 20 mins. I was taken back because most places ask for a down payment before even knowing if the issue is fixable. Unfortunately my camera couldn't be fixed which understandably is fine. He also gave me some phone advice since I had my phone for 4 years now love it. The second visit I met Tim at the store and he was really nice as well and knew what he was doing. My phone fell and the screen was black and I wanted to know how much it would be the repair of a phone screen and before thing he told me the two prices by quality of screen but before anything he believes probably the fall disconnected a wire from the screen and to give him 5 to15 mins. I stepped out and came back in 25 mins and it was back to normal as he detected a wire was detached, and he fixed it with no problem. I love this place and will definitely come back to this place because they are very trustworthy with customer's tech valuable.

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    IPad Pro screen replacement, get an estimate today! You can reach out technicians at 347-725-3519 or message us on Yelp!
    IPad Pro screen replacement, get an estimate today! You can reach out technicians at 347-725-3519 or message us on Yelp!
    MacBook Air screen replacement
    MacBook Air screen replacement
    IMac in for hardware upgrade (RAM)

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    IMac in for hardware upgrade (RAM)
    Technical Difficulties

    Technical Difficulties

    5.0
    (6 reviews)
    2.7 mi
    $$

    I can't speak to the quality of their repairs, but have to speak to their honesty…read more The fan on my trusty old laptop stopped working and it kept shutting off and sending "do not use" messages. I only use it occasionally but when I do, it's important. First I called a local computer repair shop. They said it would be $90. Not the worst. Then I asked my friend if she would recommend her computer technician. She said yes enthusiastically and gave me the number for Technical Difficulties. When I asked him for a quote, he told me that different HP laptops may have more than one fan and that he would have to see it. Then he told me that if it's just the fan, I could try a laptop fan pad. Never heard of it! I bought one for under $30 and it solved the problem! What integrity!

    A month ago I realized that I had made a very foolish mistake. I knew that flashdrives could…read moreeventually go bad but I never backed up mine which had some very important documents, including a journal that I had kept for several years. One day I was accessing some files -- one minute the files were there and the next minute they were not readable. I panicked. I thought that the files were lost forever until I discovered that there were some companies out there that recover just this kind of lost data. https://www.yelp.com/biz/crb-computer-repair-brooklyn-brooklyn-2 -- recommended Technical Difficulties. I knew the cost could be very expensive, but I had to find out if it could be done and what they would charge. Avi at Technical Difficulties explained to me all the different possibilities before I agreed to send the flashdrive to a lab. I had a certain figure I had in mind that I would go up to because the journal entries were irreplaceable. After waiting a couple of weeks, I was told that most of the files could be recovered including the journal entries. I thought it was a miracle! The cost was not cheap, but reasonable. I was very happy with the service I received. I also very much appreciated how the process was communicated to me. There was never any pressure -- everything was left up to me. I highly recommend their service for data recovery. I was able to recover something that had a lot of sentimental value. Thank you so much Technical Difficulties!

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    Technical Difficulties

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    Computer - Paul Hsiao - computers - Updated August 2026

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