Charles was extremely thorough, constantly updating me, and this all comes with an extremely…read morereasonable price. Although my laptop was unrepairable, he still gave me the best advice (to get a new laptop) and successfully cloned data from laptop to laptop. I would highly recommend him and trust him with any laptop you have!

Charles is brilliant. I have an old, out of warranty Dell XPS laptop that wouldn't boot into…read moreWindows 10. Charles did a fresh install of Windows 11 and had it ready within two hours. It's like a brand new computer! He also provided intelligent consultation about which of my 2 ailing laptops would be best to repair 1st for my trip to Europe and what to do with the other one after I get back. His pricing surprised me by how affordable he is. He'll work with you to make sure you get the most bang for your buck. I so appreciate vendor integrity! Charles is honest, professional, knowledgeable, and a delight to work with. Highly recommend!

I should have written this review years ago when Ninev first started taking care of all our…read morepersonal & business computer needs. For years, I counted on him to address my constant computer "emergencies" quickly & efficiently. But it took a recent problem to prompt me to finally write this ( long overdue!) review. I suddenly had a business email issue on my phone. I tried to trouble shoot myself for a week & then decided to call my provider, Verizon. Almost 2 hours later my problem was not only NOT fixed, but they had deleted all my email ! I was in a panic & called Ninev. He replied immediately ( I think from his car) & - in less than 2 minutes !!! - had my phone up & running again !! I NEVER write reviews but I also have never felt so confident about a recommendation before ! If you want someone to take the stress out of your computer issues, I cannot recommend Ninev enough!! His expertise & personal attention are truly unique these days ! Thank you Ninev !! Carol Corcoran

On a scale of 1-10, these folks go to 11. I have worked with them over a number of years and issues…read moreand they consistently exceeded my expectations. They are knowledgeable (this time, among other things, solved a problem that Apple Support could not figure out -- and yes I know that can be a low bar), friendly and responsive. They are tenacious in problem solving and don't finish until you as the customer are satisfied. If you are looking for responsive, intelligent, friendly tech support, go to Geek911

Their service was really good. I didn't get the guys name but he was chill, It was quick, actually…read morefaster than I had expected. I Had originally went to Apple to get my battery replaced because it was swollen and they turned me away TWICE. Just told me to buy a new phone, and that no place would even try to fix it. They replaced the swollen battery just fine and didn't overcharge me for anything. extremely glad I went here, I was pretty skeptical at first because of the amount of 5 stars they had but it's not a lie. I would for sure come back here again

I cannot urge you enough to come here for your technology repairs and needs! I half want to gate…read morekeep because of how great this place is but the public must know!! What truly blew me away was Eduardo's customer service. I came in for a small troubleshooting item for my laptop. Eduardo was patient, explanatory and went above and beyond. He even cleaned my laptop screen and keyboard when I had stepped out. The services are well-priced and I love how the business is transparent with their pricing given their services. 100% would return here! Thank you for helping me take care of my stressful problem and making the experience 100% stress free

Super knowledgeable and friendly guy with very fair prices!…read more I came to Binh with a PC that just refused to turn on despite days of attempted troubleshooting. Within a single afternoon, he had diagnosed the problem (dead CPU) and ordered the replacement parts needed to get it back and running. I was anxious about leaving my PC with another person for the first time, but he was super communicative and happy to answer any questions throughout the entire repair process, which really helped ease my worries. I'll absolutely go to him for all my future problems (God forbid, LOL), and I can't recommend his services enough!

This review is for a service inquiry, he was very rude. I would not recommend. Had a very…read morecondescending attitude and wasn't helpful at all. Edit: since he wanted to misrepresent things in his response, complete unedited screenshots of conversation attached. I'm a potential customer, not a verbal punching bag. Note that he's worded his entire response as a victim, you can read the entire inquiry and decide if he's truthful or not. Update: Binh starting texting my private phone number with harassing messages. I had to report this conduct to yelp. Also I did share his messages... with yelp. Blocking someone is usually an indication that you no longer wish to receive further communication from someone. Not to Binh! He'll use your personal information in whatever unprofessional manner suits him.

I haven't had too many electronic repair experience but very happy with KT Electronics. Got my old…read morebut can't-find-anymore 3-level touch-sensitive nightstand lamp repaired. It wasn't cheap but super fast and great value. Khuong texted me updates and picked up my calls right away every time. He honestly advised that I just buy a new set during drop-off and after diagnostics. He was very collaborative and addressed all of my questions and concerns. Overall, I found this repair shop very friendly, professional, knowledgeable, and last but not least very accommodating, highly recommend!

I went to this place trying to get my computer diagnosed and repaired in July last year. The person…read moretold me very confidently that it was the issue of the fan, and the only thing needed was to replace it. Also, they promised a date when the fan would be available, and I believed it. However, when the day came, they said they would need another few days. Using the computer was very important to me, so I got annoyed and switched to another place. At the new place, I was told the issue with my computer was because of a completely different reason, and they helped me repair it smoothly. Glad that the delay helped me avoid further loss with this unreliable KY electronics. Unfortunately, although the diagnosis result was a complete error. I was not refunded for the diagnosis fee. Edit: The business owner replied saying that my job was on May 29, 2024, which is completely false. I wasn't even at the Bay Area during that time. Either he intentionally mixed me up with someone else or simply made up the story. Apparently, I have no point of making up a negative review if being satisfied as the customer, but the business owner has full motivation to respond to negative reviews by making up stories when he cannot reasonably dispute it, and it seems he has been doing it for many other reviews as well.

I brought in my Acer laptop due to an extremely gnarly and hard to debug issue where it would…read morerandomly reboot. My technician Jesse over at The Cheap Squad spent many hours across 4 sessions to get it fixed. During this entire time, he was extremely communicative and helpful, letting me know all the things he was trying alongside the status of the machine. He also gave me a lot of excellent tips on how to take better care of my computer. On top of all that, he even mentioned that if he wasn't able to get it fixed, they would refund me out of good faith. I'm happy to say that my computer's healthy now, and The Cheap Squad is easily one of the best vendors I have ever worked with. I cannot recommend them enough. They clearly care so much about customer satisfaction and doing quality work. If you're having IT problems, go to them.

This is our second project, repeat customer. You can expect that they will explain the problem and…read moreoffer you the most efficient way to solve your issue. Pricing and the quality of work are spot on. Thank you for serving our business needs.

1. They do not use genuine Apple parts as claimed. The replaced display is really dim, has a green…read morehue, and flickers as compared to genuine Apple screen. 2. True Tone is not available with their after-market screen. They did not tell me this beforehand. 3. The repair person, Alex, threatened me multiple times to take away my computer while I expressed dissatisfaction with the new screen. In addition, he made me feel physically endangered while I deliver and pickup my computer at his home office. He loves to brag about his experience and gaslight customers when his work does not follow through. His ego is too big for the quality of work he does. As we can see in the other comments, he likes to threaten his customer, such as suing them for leaving a bad review. 4. In the end he put back my old broken screen without my permission, and refused to refund me the full amount.

MacFixed took care of my computer day of- fixed the screen which my dog had bit! Parts were ordered…read moreand the computer was fixed within a week! Great communication and quick turnaround. Would go to them again. Thank you!

As a small business I rely very heavily on my computer.Being doing business withDan since 2008 and…read morehas gotten me out of messes with my computers. He's extremely knowledgeable and very fair with his prices also is very quick on getting your computer back to you. Thank you again for being there for me when I needed you. Rhoza

Dan has pulled us out of the weeds several times over the previous 5-6 years. He's really knows his…read morestuff. When my wife's Sony Vaio melted down he was able to seamlessly migrate her data from the old drive to one on a new PC. He's quick and extremely reliable. We really appreciate his help.