THANK YOU so much for coming to the rescue so quickly! I had a friend accidentally lock her keys and kids in the car so she was obviously in a panic! I called and Ken the owner sent over Long to come to our rescue! In just 5 minutes Long came to our rescue and helped get the door open with no damage! Amazing customer service! read more

Very transparent. Felt like I was in good hands and they gave me honest and quality guidance. I don't want my car to break again, but I feel better knowing where I can take it confidently in the future. read more

Best mechanic shop. Have tried meny shops over the year's, and concord auto is the best

My 2010 Nissan Murano broke down while driving on the freeway. Smoke was coming out of the engine, and the engine temperature was extremely high, and the check engine light came on. My insurance towed the truck to Nissan Auto Dealership in Concord, whom did a diagnostic - I need a new radiator, hoses, and temperature gauge. The estimate was mind blowing at Nissan Concord. I could not afford it! I was so desperate, so I went to Yelp and found this place! I saw the great reviews and had had my vehicle towed here. Everyone was very professional, great communication, and excellent price! I am not going to the dealership for car maintenance anymore. They charge an arm and a leg! I will be taking all my vehicles to this place for my maintenance! 10 out of 10 service! Thank you. read more

I had my brakes done. I made an appointment and they took good care of me. they were swift and got my car back to me faster than expected even with me adding on extra services. great job again guys. That is why I'm a repeat customer. read more

It's tough to find an honest and competent mechanic these days. This shop is both. Quality work with the needs of the customer paramount. Ken knew I needed my vehicle and did everything possible to make sure I had it when promised. I highly recommend this shop. ​​​ read more

Love this place because the honest service. I've taken both of my cars here on separate occasions. I took my car here bc my check engine light came on, they told me the issues should be covered under warranty and I should take it to the dealership instead, bc they would likely do the work for free. I don't know much about cars, they could have easily not told me that and charged me who knows how much. These are good honest people, and also good at what they do. Got the breaks done on my Porsche Panamera as well and I'll be back for sure. Thanks a bunch! read more

"An honest mechanic is hard to find" Not true. You just found one! No problem making an appointment. They promised the job would be done in one hour, they finished in 45 minutes. read more

I called the shop if they had a shield available for my cat converter and they did. They were able to accommodate me right away without scheduling. The service was done in less than an hour! Very friendly people and down to earth people. Honest services and prices. Even though the drive is further for me, I will be back to bring all my vehicles to them! Glad i found this auto shop! read more

Concord Auto Service - Auto Repair Near Me - Concord, California

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Concord Auto Service is the best. I had a few things I needed fixed and thought it would take a few days but it only took a few hours. Been using them for both my cars for quite a few years and they have never let me down. read more

At concord auto service yor are not only satisfied with their job but you will be very happy because of their excellent service they would only not do your oil change but repair or replace whatever parts that need to be fix... in other shop they would only do the service you requested, over all two thumbs up for Concord auto service... read more

These guys have kept my cars on the road for many years. Theyre very knowledgeable and honest. I feel comfortable having these guys work on my cars. read more

Highly professional, responsive and also been reasonable for prices. Easy to make an appointment and helps you save tons of money

Very efficient and honest , have been using for my 3 cars for almost 2 years. Ever since I moved to Concord, highly recommend.

Big thanks to the team at Concord Auto Service Happy to support local businesses. The owner was up front with what needed to be done, costs, and establishing a workable timeline to fit my busy schedule. It is hard investing in an older vehicle but they made me feel confident in trusting in their input. Much appreciated, and highly recommended read more

Took my BMW there and they did a great job completing four or five tasks. I would highly recommend them to anybody who needs their car serviced. read more

First time with this auto shop. Got a break job. Polite friendly manager and staff. Responsive, professional, and fair price. I'll be back again and give them another try. read more

So I over tighten one of the bolts and it stripped the threads to the water pump while I was replacing it and Ken the owner was able to bring my Tacoma back to life! Sometimes you gotta let the pros handle it! read more

Went to check for a servicing of the a/c system for a '99 Acura CL. I waited awhile while owner apparently finished a conversation with 2 people sitting at his desk and only after waiting for a bit I popped my head in the office and ask 'should I make an appointment to discuss the service' then B broke away from his conversation....all good.... I present my service request to check my ac for the '99 Acura CL Owner(B) starts quoting a $120-$140 charge to review the ac unit... I was a bit taken back as that seemed way over the market rate. $59-$85 is range to service a a/c unit from SJ to SF I asked what was the shop's hourly rate/rates for service; (usually posted per Bureau of Automotive Repair)...not according to B....he stated 'no posted hourly rate...for ac service it is $140 per hour'. What a cavalier attitude, with no friendly type manner of service involved, perhaps the business is so good B can act like this. I will not be back. I was able to locate a local repair firm who addressed my request professionally and with appropriate labor rates. read more

It's hard to find good mechanics to work on some simple problems these days, especially so during the pandemic, so I would say that they did a decent and honest job to replace the front CV boots, and offered me a free oil change service. It's a bit pricey for the job but we are in California; go figure. No shuttle service for me unfortunately so I had to ask my wife to drop me off for the repair and the pickup. Understandable, but I read that some other reviewers were given the service though. Not fair, so one star removed! read more

Ken and Brian personally took care of me. I thought I was going to be paying a ton. Not so, honest work, fast service and fair prices. Take it from me you won't regret it. Thank you for taking care of me and My Mercedes Benz. All these prices everywhere. Finally a place you can trust. Concord Auto service. Ken Barbasal. Check them out. Mike J. Verified customer read more

Took my car here and needed a lot of work done they were great and responsive. Car drives like brand new

Came in for the second time, after they saved me when my steering pump was shot. Took care of my brakes with quality and let me know exactly what else I needed to get done, definitely coming back here for any other maintenance issues! Tell your friends! read more

Excellent, fast, friendly work. I showed up here this morning with a very vague explanation of the problem with my car. Within about 5 minutes, they had diagnosed the problem and found a good part nearby at a reasonable price. It's obvious they have strong connections in the community and they pay that forward to the customer. I also had them do an oil change and more thorough inspection. They found improvements but weren't pushy on things that didn't need to be done right then. When a mechanic says something could wait at least 4-5 months, I feel like I can trust them. They aren't just racking up my one-visit bill. The final price with labor was completely reasonable. I will absolutely continue to use and recommend them. read more

Went car shopping the first place we went was Acura of Concord they were so accommodating and the service was top notch we bought the first car we looked at had a very bad experience with past car dealership so we were very anxious about purchasing a car thank you to Ron Lisa and everyone at Concord Acura they understand what customer service means read more

Have been a customer for many years and I have always received great service at reasonable prices. I'd recommend Concord Auto to anybody!! read more

Took a potentially problematic car there for a pre-purchase eval. Ken wisely talked us out of even doing the eval. We live out of the area, but you folks in Concord are lucky to have such an ethical mechanic. read more

Wouldn't have these guys work on my bicycle !! Called on them to do some work on an older car, and was greeted by a rude tech that proceeded to tell me parts not available for a 20 yr old car, and then quoted a rediculous price without even take the time to research. Terrible. read more

The go to guy for all my cars . Fair, Fast , cos efficient. Will give you total breakdown and what problems exist . Turn around with no hesitation . Great guy with a good crew behind him . Like I said my go to for my cars . read more

I brought my car in for a leak that I spotted in the garage, they diagnosed and found the problems and repaired them, they are an outstanding auto repair shop, highly recommended. read more

These guys are great. I mean they even reset my clock!! Did the job quickly, with the least amount of expense possible. They are my go to from now on. I can not recommend them enough. read more

Concord Auto Service (CAS) took 3 phone calls from me regarding a fuel smell occurring within my 2003 Altima. CAS listened to my descriptions of the problem and the diagnosis I had done in order to identify the problem. Rather than trying to rush my car into CAS for service, CAS actually made some recommendations of some additional diagnosis which I could do before bringing my car in. As a result of CAS's patience with me, I was actually able to identify that the top of my fuel pump had a micro crack in it, and I was able to replace the pump on my own. Based upon the interaction I had with CAS, it is my impression that they are an honorable company and treat potential clients and clients with respect and honesty. read more

These guys did a fantastic job on my front bumper! I dropped my truck off and got it back in a few hours, clean cut, a proper install, and great customer service. couldn't be any happier with how it turned out! read more

Concord Auto Service - Front bumper install - Auto Repair Near Me - Concord, California

Straight forward estimate. No hidden charges. I really appreciated not getting a big "sell job" for other work that needed to be done. My truck is old so it would be easy to find things that need to be fixed. :) Ken picked up my truck a day earlier than original appointment as someone had cancelled. Work and repairs completed on schedule as promised. Truck running well now. Highly recommend! read more

The owner of this shop is a liar and avoids accountability for mistakes he knowingly made. I had to have an Intoxalock device installed and he installed a glitchy device in my car. I had to call to get my glitching device reset and he told Intoxalock that he can't work on my car because I have dog hair in my car and he is allergic. This comes after me talking with him about dogs which he claimed to have one of. What a scumbag. Not only will he not take accountability for his error, but then he was willing to lie to cover it up. Not cool at all. Would not recommend to my worst enemy read more

I brought in my Dodge Stratus after the ABS light had been on for a couple weeks. Ken had it up on the rack and diagnosed in an hour or two. Apparently, when I drove with chains on the tires up in Mammoth the chains had torn the wire to the ABS sensor. Oof. On top of that, the brake pads on the front tires were worn down to an eighth of an inch, and the brake pads in the back were completely gone, so it was just metal on metal. OOF! Ken was frank with me, not just offering the best brake pads, but also the cheaper ones. He was clear that they weren't as good, and wouldn't last as long, but he understood that times weren't so easy. I was ready to go for the cheaper ones, but my dad rolled in like a knight in shining armor and bailed me out. Even though he had to specially order the ABS cable, I was still able to drive my car out of there the next day. Next time I go to Mammoth, I'm renting a car! read more

Concord Auto Service - Auto Repair Near Me - Concord, California

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Recently moved to this part of town and was searching for a shop to get an oil change. Chose Concord Auto Service based off the great reviews and wasn't disappointed. Scheduling was very simple online and I received a confirmation call from Ken. Easy to find, good price, and his time estimation for completion was on the dot. Will definitely be back and recommend. The shop took extra precautions for Covid-19. The staff wore masks, socially distanced, and provided clean pens. read more

Had to fix the breaks on my son's car, ken was able to fix it, drop off by 8am and by 3pm it was done. Fast service and reasonable prices. Will definitely take my cars there in the future, I highly recommend it, read more

I cannot say enough good things about Ken and his auto repair shop. Not only did Ken offer me completely fair pricing while working within my tight budget but was also able to recommend a great place for me to purchase tires. He was professional and kind, solidifying this to be our new favorite auto repair shop. Thank you again Ken. We appreciate you and the time/work you put into our vehicle. We will definitely be back for future service needs. read more

My car was making humming sound from suspension. Ken took the car out and suggested front driver side bearing. After $500 plus job done, problem didn't go away. The issue was misdiagnosed and I was already in hole for the money spent unnecessarily. I took the car back to ken and he told me change the tires. I went to tire shop and the said tires still have 20k life and they in good shape. Later I got the other side bearing changed by another shop and problem was fixed. I didn't appreciate ken not willing to take accountability for his work and stand behind it rather made me go in circles. Learned hard way never to back there and let others know. read more