Jack is the best! He son is fantastic too! It can sometimes take longer than other places, but the…read morecustomer service and reasonable prices are well worth the wait!

Fast service, honest employees, the owner is a nice guy. I change oil and filled my car's AC. It is…read morea reasonable price compare to other places I have tried. I like to support small businesses. I highly recommend this place. It might take longer as they state to give your car but it's worth it.

I've taken my car here a handful of times for oil changes and different services. Ive asked for a…read morequotes on other services and they've been very helpful in the past. Really quick oil change service and honest and friendly staff!!

DO NOT patronize this establishment…read more For a while now, we have been taking different cars for an oil change to Clayton quality auto service. On occasion, they would tell me that my vehicle had XY or Z wrong with it and they recommended immediate repair. I always declined. This week I took one of my vehicles for an oil change and was very specific about the quality of oil I wanted them to use. They assured me they would use the specific type of oil I requested. They did not. They put in a lesser quality oil as indicated on the little sticker they put on my car. When I questioned them about it, they denied making a mistake. They also told me that I needed a big transmission repair that was required at my mileage on my vehicle. I declined their offer for the repair on the spot and drove to my longtime trusted mechanic. My mechanic pulled up the specs on my vehicle and there was no type of transmission repair needed at my specific mileage. There's no transmission repair called for for my vehicle for the next 10,000 miles. Clayton quality auto service was also recommending repair for two other customer that were at the business at the same time I was. Many people would not know if there was something wrong with their vehicle and I believe this is an extremely dishonest establishment trying to use scare tactics to perform unnecessary repairs on unsuspecting customers who may not have a trusted mechanic to double check. AVOID AT ALL COSTS. If I could give less than one stars for this place, I would. Extremely dishonest and manipulative business practices.

I've been to Roesbery Car Care twice and have had great experiences both times!…read more The first time, John fixed my headlight quickly and at a fair price. Most recently, I stopped by near closing time because I needed help opening a panel in my car to hide an AirTag. Even though they were about to close, John was happy to help and didn't charge me anything. What I appreciate most about Roesbery Car Care is that they're friendly, trustworthy, and reasonably priced. It's refreshing to find a shop that genuinely wants to help customers instead of trying to sell unnecessary services. John has always been professional, honest, and willing to go the extra mile. I highly recommend Roesbery Car Care if you're looking for a mechanic you can trust.

Excellent service and very friendly!…read more We only bring our Audi here. They are very honest and reasonable.

I had a fantastic experience bringing my Audi to Irfan and the team at Clayton Auto Service. I was…read moreworried about passing my smog inspection because of a check engine light, and Irfan took the time to thoroughly explain the issue and gave me honest, straightforward recommendations on the best way to fix it. I never felt pressured into unnecessary repairs. Their pricing was significantly better than the dealership, the quality of the work was excellent, and they had my car repaired with a quick turnaround. It's refreshing to find an auto shop that's knowledgeable, trustworthy, and truly puts the customer first. Clayton Auto Service has earned my business, and I'll definitely be returning for future maintenance, tune-ups, and any repairs my car needs. I highly recommend Irfan and his team to anyone looking for honest, reliable, and fairly priced automotive service.

Clayton auto services has been extremely helpful. I have taken my cars to them multiple times; they…read moreare quick, do high quality work, and are very reasonably priced! If you want quality work at a great value, go to Clayton auto service!

My car broke down, and I brought it to Gilmore's Auto. Josh truly understands how stressful it can…read morebe to have your car break down. His communication was kind and professional. Josh took the time to diagnose the issue and test-drive the car, then honestly recommended that I have it towed to the dealership because it is covered under warranty. His communication was excellent, and I truly appreciated how honest, helpful, and fair he was throughout the process. I highly recommend Gilmore's Auto!

Although this shop does very good work I really can't recommend them anymore due to their very high…read moreprices. Just a couple of weeks ago they gave me an estimate to repair one of my cars that didn't sound right to me, so I took it to another well known shop in Walnut Creek and saved several hundred dollars for the same exact repair, using the same OEM parts. Needless to say, I will not be going to Gilmore's in the future because of their high prices.

Thanks again for bringing my car back to life , I've been bringing my car here for years and have…read moredone the basic oil change to a full head gasket replacement so definitely recommend them for any job !

These guys are lifesavers with good attitude. This is my second time using them. Those nails keep…read morebringing me back. Last time they were able to repair and patch the tire like for 40 bucks. This time the whole tire needed to be replaced. They ordered the tire, it arrived within one day and put it back. Overall great experience!

My car was shaking when I went over a certain speed and I thought I needed an alignment. I have…read morealways taken my car to the dealership for all service, but recently I went to Big O to repair a nail puncture and I was very happy with the service. This time I talked with Cody who said that I actually needed the tire balanced. (I didn't really understand if I needed all tires balanced or fewer than all four, but I didn't really care because I knew I wanted them all balanced.) I came back a few days later to get the tires balanced. Cody helped me again. The lobby was very busy and he was the only person working but he did a good job helping everyone as quickly as possible. I chose to have all 4 tires balanced at a cost of $25 each. I left the car and it was ready within a few hours as promised. No additional costs or issues. My car now drives super smooth! Although I see that there are a lot of negative reviews, my experience has been very different. After two experiences with this Big O Tire store I'm very happy with the customer service and the work performed. I would definitely recommend them.

I recently had a frustrating experience that I think others should be aware of…read more I went in to fix a flat tire, expecting a simple and affordable repair since I had just bought the car and the tires are practically new. Instead, I was told that not one--but two--tires needed replacing because they were "almost bald," which made no sense given their condition. On top of that, I was advised to get an alignment I know I don't need, and was told my brakes needed replacing--even though I had them inspected right after buying the car and was assured they were new. What should have been a straightforward $120 fix suddenly turned into a quote of over $1,000. It felt like they were trying to take advantage of the situation, assuming I wouldn't question their recommendations. If I had trusted them without thinking twice, I would've paid for unnecessary work. Be careful out there--always double-check and don't hesitate to get a second opinion. Not everyone has your best interest in mind, and some places seem more focused on commission than honest service.  -5 stars

tl;dr: Phil at Morello replaced my catalytic converter incorrectly, and I spent almost an entire…read morestressful year trying to get him to resolve this to no avail, and ultimately discovered he had been lying to me on multiple occasions, and his shop does not have a valid California BAR license. Another shop had to completely re-do the work. I've been going to Morello for small jobs like oil changes for a number of years. In May 2024 my catalytic converter was stolen from my 2006 Honda Accord. I took it to Morello to replace the converter and O2 sensors. He replaced it with an aftermarket converter. Soon after it was installed, my check engine light (CEL) came on, which started a long saga trying to resolve it. Over the course of the following months, I dropped off my car many times. He first replaced the O2 sensors, which did not resolve the problem. Then a few months later, he tried replacing the catalytic converter, which also did not work. Then he spent several months promising that he was working with the BAR to certify my catalytic converter even though the CEL was still on. He was never able to resolve this after several months of asking him for an update. At this point I took the car to another shop for a second opinion (March 2025). They quickly identified that the catalytic converter that was installed was not the correct one for my engine family. I went back to Morello, requesting that he remedy the situation since he never installed the correct converter to begin with. I urged him to install a Honda OEM converter that we could be 100% sure to work, since at this point he had been unable to resolve this issue for 11 months. He promised he would do this. Once he assured me had the Honda catalytic converter in the shop, I dropped off the car on March 20, and picked up the car on March 21. No one was at the shop when I came to pick up the car, I had to get the keys from the gas station owner. However, the CEL was still lit. I also went under the car and discovered that there was no difference in the catalytic converter, it was still the exact same aftermarket catalytic converter. This kicked off another month's worth of poor communication and excuses. I eventually finally arranged to be at the shop to do the work on April 18; Phil once again promised me that he had the Honda OEM converter on hand and that it would be finished that day. Given the poor communication and problems resolving the issue, I decided to stay at the shop to confirm the correct converter was installed, and verify the completion of work. However, Phil refused to come to the shop and work on it while I was at the shop. He required that I leave the car and return at the end of the day. Over the course of the day, it became clear that he had lied to me - he did not have the Honda OEM part on hand. In fact, he arranged mid-day for another aftermarket converter to be delivered (the *exact same model I had on my car*), which I declined to install. Ultimately, I spent 6 hours at the shop, and Phil never showed up. He never gave me any paperwork, despite my requests for it. He was never at the shop when I came to pick up the car (he always had me pick up after hours), so I would call him to request the paperwork be left with the car. He always made promises, but never followed through. In the end, I took the car to another shop for an additional opinion and to re-do the work with a Honda OEM catalytic converter. Their evaluation of the work that was done by Morello was "a butcher job" and that there were multiple problems with the work: "I'll put it this way, I've never seen anyone do it like that before". The welds were done poorly, a flex bracket was missing, and the pipes used were the wrong size. In the end, I needed a new catalytic converter, flex bracket, and entirely new exhaust pipe. One additional comment about communication: A lot of times Phil does not reply to text messages or answer the phone. I often had to try calling multiple times throughout multiple days to get a hold of him. Oftentimes, he would tell me things like "I need to check with {something/someone}, I'll call you back in 15 minutes", but he would never keep his word to call me back, requiring me to continuously call back to try and reach him. I did not appreciate the feeling of micromanaging the project due to his poor communication. By contrast the other shop was able to resolve this in a single day, over 3 short phone calls - one call to schedule the work, one to update me on the diagnosis and the work required, and one final call to inform me of completion. I made a complaint to the Bureau of Automotive Repair, and discovered in the process that his license has been delinquent since 2023. At this point I cannot recommend this shop to anyone. It's clear Phil has not been working in good faith to help me but has lied to me on multiple occasions.

Used to come when Phil was here. Apparently this place is under "new management" called on 12/22…read moreasking if they were open 12/26. Set up an appt for oil change 12/26 at 7:30 am. Showed up at 7:30. Place was closed up. By 740 no one showed up I inquired inside the gas station if he knew if they were open or not, he told me they are "sometimes 10 or 15 minutes late" no one showed up and I left by 8 AM. there was another person that came, who was obviously expecting them to be open as well. Not a great start for this new management won't be coming here anymore.