It starts off cute with hot cider at reception and a really cute restaurant within the hotel, right off the front desk. The "tavern" where you can get a drink is really neat and they have a roaring fire and it takes you back in time with the décor etc. We stayed in the main inn (room 210 I believe) and it was teeny tiny. The queen size bed was more like a full. There was a small desk, a tv on the wall and one reading chair. There was only one nightstand. The bathroom was very small with a shower that was so small that I wonder how anybody weighing more than 200 pounds can get in there. The staff at reception were very dismissive which sucked. The main restaurant is great for breakfast although the waitstaff does not have any qualms about showing how much they hate their jobs. Dinner was way overpriced. There are restaurants nearby that are much better. And if you don't want to spend $35 for breakfast, try Helen's just down the street. However, the inn itself is adorable, the small courtyard out back is lovely and the maid service is very good. Location is great - near the cemetery, Orchard House, Walden Pond, Emerson's house, etc. Oh - wifi is terrible. read more

I met two friends here on a Monday night about 7. The place was NOT crowded at all yet the possibility of any service was nonexistent . My friends phone had died during the HOUR wait for the waiter to finally appear; only to Chastise me for plugging it in at a empty table ! The 3 of us asked to speak to the manager who was equally horrible! Disgusted, we departed to Paparazzi in the same town for a Delightful dinner and Delightful SERVICE !!! Minutemen is NOT a word associated with Colonial Inn. :) read more

stay at the colonial Inn if you insist on an historic hotel with a rich history. another plus is the location, it's in the heart of the town. if you are looking for comfort and amenities, keep looking! Noisy! it's bordered by two heavily trafficked roads, which means a lot of noise seeps into the rooms, the bathrooms are tiny, the stairs are very steep and very narrow, definitely something to keep in mind for anyone access challenged, or has heavy suitcases. also the decor seems pretty dingy and faded. The bed was WAY too soft, wife and i each had a backache as a result. As far as amenities, the Wi-Fi is very slow, in the morning the only free offering is coffee, there's no biscuits or bagels or anything like that. there is a restaurant on the ground floor though. read more

Hey Vegan folks. The bean burger is on of the best I've had. My wife had the Quinoa salad. She loved it.

Went for an early supper and was seated immediately. The menu had a great selection and covered all tastes. The service was excellent and very polite. The home made cornbread was fabulous. The portions were very big and in fact too big for some members of the party... which allowed us to enjoy the following day. The food was fresh, hot and tasted more like home made than most establishments. Will return to savor other dishes.... read more

nice location many things to look at granddaughter and wife got the chicken sandwich one with fries other with sweet potato fries [ awesome] i got the ruebin and fries very good good service good directions to historic sites best of all granddaughter asked to see where the ghosts are waitress was awesome and showed her two places but the ghosts didn;t want to come out and play today great experience corn bread was awesome read more

Had 3 courses from their Restaurant week menu this weekend. It was delightful! My favorite was dessert-rhubarb strawberry cobbler! I'm a sucker for rhubarb!! YUM read more

Review for restaurant only-have never stayed in the inn part. Love the Concord Inn restaurant! Have eaten in the front and back dining rooms. It is a little silly that they serve an almost identical lunch menu with tiny changes like more $ for the back dining room but... the food was very good-lobster mac n cheese to die for. Pot pie was delish. Love the ambiance, eat outside when the weather is good especially in early evening. Worth trying. read more

Have been going here my whole life and my only complaint is IT IS SO FREAKING (unnecessarily) EXPENSIVE. My family and I understands why it would be - its mainly a fancy, 300 year old restaurant and the food is definitely good and all that - but MUST THEY RAISE THE PRICES EVERY 7-8 MONTHS WE GO IN THERE???? RIDICULOUS. Keep the prices where they are, plenty of people go to the Colonial Inn. No one is going to go if they find out it costs 50 dollars for a soup, salad and sandwich. Staff is friendly, no other complaints.. read more

Positives: Lovely to sit outside on the veranda on a breezy summer's eve. Great big pot of tea, enough for two people. Spicy calamari is delicious--but do not get the version with sausage, if offered. Current pesto version yes! Lobster rolls are yummy. Baby wedge salad with blue cheese and smoked bacon is delicious--but make SURE the dressing is not forgotten. This happened once and when we asked for a replacement salad, there was no bacon or blue cheese. Argh. A man near us had prime rib steak and said it was fantastic. (the inn is now offering sirloin) I've heard the burgers are very good. Negatives: Hostess was rude, in fact downright snobbish. Server was initially harried and unpleasant, but relaxed and became more friendly as the evening wore on. Chicken pot pie was a big disappointment. Too much pastry, not enough filling. Just a few pieces of chicken and a few veggies, mostly sauce that tasted as though from a can. I've also had the fish and chips and had a similar experience--lots of crusty batter, not enough fish, not enough fresh from the sea flavor. Conclusion: I go once in awhile for the spicy calamari and baby wedge salad and a nice hot pot of tea, often shared with a friend. Last time the waitress recommended trying the Yankee pot roast. Some coolish evening I will share that with a friend and write another review. The veranda really is very pleasant, and I didn't even mind the ladies across from us who immediately noticed that we "probably don't come from Concord". read more

We reserved the Merchant's Row Restaurant for my daughter's wedding Aug 2015 and blocked 20+ hotel rooms for overnight guests. The entire event was a success thanks to Lisa Reichwein-Catering Sales Manager and Adrienne Flintoft-Director of Sales. I can't thank them enough for their help with this amazing event. http://www.tripadvisor.com/ShowUserReviews-g60901-d89663-r305457786-Concord_s_Colonial_Inn-Concord_Massachusetts.html# read more

Fun little place...It is Saturday night with live Jazz music. Mixed crowd 25 year olds sitting next to 75 year olds. Not where you would want to hit on a girl though. read more

My local haunt and this review is for the Tavern only. Great beer and burgers in a warm and historic atmosphere. Be sure to check out trivia on Tuesday. Never had a bad meal here. Sure bet. read more

What a horrible change in behavior from the restaurant staff! My boyfriend and I went back with his family today. They're from the area around Concord, so they've been to the Colonial Inn many times. We showed up at 11am and saw that there were plenty of people sitting outside in casual clothing, just relaxing and enjoying their time, and that there were many open tables. The host (a middle aged man with blonde hair) looked up and we asked if we could be seated for breakfast. "No!" was the answer we got in a very rude tone! I actually laughed because it was so short and brusque. After a pause, he said (again in the rude tone) that they were only serving lunch, which we thought was fine, but then my boyfriend's mother said that she was surprised there was no breakfast, since we've gotten it later in the day than that before. He FINALLY admitted that they WERE serving a brunch and he listed all the items being served (mostly breakfast items!). He then paused and explained in the most judgemental and awful tone that it was $34 a person and then waited. Ok? And? It's not like we hadn't had brunch at the Inn before! What on earth? We refused to be seated and left. My boyfriend's mother and I were rather upset by the treatment we had received. As we turned to leave, the hostesses turned and laughed with the host and said, "I don't even know where they'd serve breakfast around here". So we went to Helen's right down the street and got a lovely breakfast! I hope that the Colonial Inn knows that they have most likely lost my family and my boyfriend's family as customers to their restaurants. We all agreed that this review was needed, especially since our last experience was so lovely. We are very disappointed with the Inn's restaurant staff. read more

Concord's Colonial Inn has an absurd, 3-day cancellation policy. I booked a room online a day before I intended to stay, and because of an emergency had to cancel just 2 hours later. I notified the hotel (still 24 hrs in advance) and pleaded with them to allow me to cancel and refund my money. The hotel manager, Frank, was extremely unsympathetic and refused to even negotiate down to a lower cancellation price. He just kept reiterating that because I booked online, it was their policy that they needed to be notified a whopping 3-days in advance. What hotel these days does that? I ended up being charged not only a full nights stay, but also an additional cancellation fee, for a hotel room I didn't even stay in. read more

Best place for breakfast on a Sunday . Denise the bartender gets it right all the time and besides that, she's great company. Carlos the chef makes the best breakfast ever! read more

I'll make this brief. Friend and I stopped for lunch today. Troy D. was our sloppy server. There were two of us dining. He brought one of our entrees with one of the two appetizers we ordered. Then brought the other appetizer 15 minutes later with the other entree. When he took our order, he seemed rushed. I asked him what was the "picallily" appetizer. He was stumped. He said he couldn't describe it. Then, we had to stop him from leaving our table so we could ask him to take our drink orders, which he had failed to ask for. (Don't restaurants make most of their profit from beverages?) While waiting to be served, we sat wondering why we hadn't been offered any bread. It appeared other tables had been served bread. After 20 minutes, or so, our order began arriving in stages and out of order. My Alcott sandwich (turkey, brie, apple, and apple mustard) was dry. There was little mustard and only a modest sliver of brie. The bacon wrapped bacon appetizer was good, but nothing else is worth mentioning (not even the funky smelling, gamey tasting duck salad). Of course, after we finished eating, the final insult came as we were about to leave. The newly seated people at the table next to ours began raving about the delicious bread they had just been served (by our waiter, Troy D. upon their sitting down). Thanks a lot, Troy D. We won't be back. This is a tourist trap, not a destination dining experience--which is pretty much what we had expected. We just didn't expect flunky service and mediocre food. read more

I have been dining at the colonial inn for years. The wait staff is great however the manager is not. I asked to speak to the manager and she took 30 minutes to arrive. Her demenor was not sincere and unprofessional. I have always had pleasant experiences at the inn but Alex (manager) changed that. I will return to the inn because its close and the wait staff is welcoming. I am giving the Inn a five due to that but I am disappointed about the managements professionalism. read more

Came here for Thoreau but I think the clientele here really made it. If you have a chance to sit at the bar while Denise is working, it'll make your day or in my case it made my trip. The Chicken Pot Pie is amazing and worth eating twice!! If there are other people that have complaints then they're nuts and their reviews shouldn't count. This place is great! read more

Oh Colonia Inn, My Review shall begin with the Cornbread. I have been to the Colonia Inn a few times and as it offers a quiet place to have a mediocre meal I have returned. The host staff are usually teenagers as are the servers. I don't begrudge this as they usually appear a little nervous and unsure of themselves but are friendly enough. We are usually served in a timely manner and here comes the corn bread. The server will usually say "let me bring you some cornbread" at which time we usually nod. On this particular day the server made no mention of the cornbread. Every table around us was brought the cornbread. Other tables being waited upon by this server were also not offered their cornbread. I felt cheated!!! Not that the cornbread is anything fabulous but when you're expecting cornbread and it's denied you... well it makes you think things like "Am I not good enough for your cornbread" WHY CAN"T I HAVE CORNBREAD!! OK Ill get over myself. So we got the lobster rolls and the lobster was ok.... a little tough and dry dare I say but the price was reasonable and the roll well done. It's always hit or miss at the Colonial Inn...This time was a "meh" I guess I'll come back if I'm in the area. Not sure about the Inn but the bedbug comments scare me more than the reported ghosts seen in room 222. I think the attraction is when you eat there you feel like you're experiencing history...hundreds of years of American history (I think I've had a fry or two that tasted like they were made 200 years ago). I'm all for nostalgia and history otherwise I probably would not return as the negative experiences have outnumbered the positive ones to date. read more

How could it happen? One year ago, while visiting relatives in Concord MA,we dined at the Concord Colonial Inn. It was a thoroughly satisfactory experience. The food was well prepared and attractively presented, the service impeccable, informative, cheerful but not obtrusive and the ambience was just what any diner would desire. This afternoon, we returned expecting to have another great dining experience and much to our dismay, all the pluses had turned into minuses. The service was almost non-existing. After handing us our menus, our server disappeared for a long period of time. Bread did not appear on the table for another long period of time. The food when it arrived was not attractively presented on the plates and was not very tasty. I ordered a small steak and it was burdened with too much garlic, which hid the true taste of the steak. In addition the texture could only be described as "rubbery". The shrimp dish, a special of the day, was average. The dessert was an interminable wait. When our server finally brought it to the table, it came at the same time that the server was bringing a rather large order of main courses to an adjoining table. Since it was sherbet and had been placed on the same tray as hot food, it was partially melted, so the texture was runny and mushy. It was mostly left over. There were more empty tables than used ones, so the lack of attention to our orders could not be caused by an over worked kitchen or serving staff. The kind of dining experience we had was completely unacceptable. We recommend that when in Concord, select another restaurant and avoid the Colonial Inn. read more

It used to be such a nice place. The menu prices have gone through the roof. I used to love their bartender, but she is no longer there. This is a place that shouldn't keep up with the changing times. The charm was that it was frozen in time. The lobster roll used to be amazing. Now, not so much. read more

This is the second time I have been to the Colonial Inn for Thanksgiving dinner. I made a reservation way in advance and requested to be seated upstairs if possible. I had been once before with family and we ate in the basement section and although they can't guarantee where you can sit we once again were banished to the basement. I had out of town guests who were excited to eat at an old New England Inn and the basement is like eating in a conference room at any hotel. To top it off most of the warmers holding the food were all almost empty & dried out. Just our luck they were refilled just when we were leaving. They were also understaffed downstairs. Our waiter forgot one guests' drink and another guests' coffee. He brought the drink just as we were leaving which forced the guest to chug it. The missing coffee guest told him to forget about bringing it since we were leaving. I don't think I can chance giving it "third times the charm" next Thanksgiving. read more

We were really looking forward to Sunday brunch at the Inn. Unfortunately, we will not be returning. The place is really run-down, needs serious updates (holes in the wall), not to mention a mouse who ran across the floor. We found the staff to be unattentive and a little grouchy. The food was luke warm and the overall vibe in the place was not good. There are much better restaurants in the area! Stay away, we certainly won't return. Maybe if the management changed, but I doubt it. read more

Made reservations here for Easter for a moderately large party. Got a confirmation call four days before Easter where they told us the meal would cost $60 per person. No mention of this when we originally made the reservation. Having eaten here before, it's hard for us to imagine that it'd really be worth that price, so we're going to pass. But now it's too late for us to get a reservation anywhere else. So we're out of luck. read more

My sister and I stayed here for two nights in July 2014. From the outside it looks pretty. Parking is in the back and you have to lug your stuff up to the front which wasn't great. We got inside and it was ok looking in the lobby, kind of small and cramped though. There are no elevators so we had three flights of stairs to climb with our luggage,no help offered by staff like some hotels, and def not handicapped friendly. The room to me was kind of old looking,dated if you will. It kind of looked like someone's bedroom. The room rate is $200 + and that's for historical value alone since there's no amenities such as a pool or a gym. They have a tiny gift shop in the lobby where you check in and if you want to look at the merchandise it feels alittle uncomfortable with the staff right behind you. The two restaurants in the hotel are ok. Food was decent but I wouldn't eat there again id go into town and find a better place. All in all I'm glad we went but I wouldn't stay there again read more

After waiting 10 minutes to be seated for breakfast we asked the hotel clerk for assistance. A hostess then escorted us to a table. No, they were not crowded as a valid excuse. The staff got most of our 6 orders correct but two needed correcting. The tepid coffee was poured by us as it sat on the window sill and our waitress was absent much of the time . The food passed muster but bacon and potatoes quite greasy. The benidict looked pleasing but disappointed after tasting. The New England ambience works and adds to the more formal experience, but quality lacks subtracts the positives. Omelettes are made to order with many options,but fail to excite. Patrons are given time to sit and relax as many tables remain empty so no pressure to leave and chairs are comfortable for sure. read more

We held my daughter's 21st birthday here. The Heritage room we used was a perfect room - it was very tastefully setup and everything was perfect. The food was awesome. Most importantly we worked with some really fine people. The function coordinator Chynna was really nice and professional through out. The servers attached to our function were excellent. All our guests were throughly impressed and most importantly it was a memorable occasion for my daughter. Thank you Colonial Inn! read more

Just had Mother's Day brunch at the Colonial Inn. The price, about $60/person, is outrageous given the pedestrian food and awful ambiance. We were seated at a table that had been crammed into the main dining room and stuck out into the hallway used by everyone heading to the buffet line. The line was so long and chaotic (with people trying to reach the reservations desk pushing their way through the people trying to reach the food) that my husband texted me and asked what I wanted so that I wouldn't have to wait a half-hour to get some food. As for the food itself--what a disappointment! The eggs Benedict were hard and dry and served without Hollandaise sauce (which I had to ask our server to bring me from the kitchen); the stuffed French toast was soggy and sickeningly sweet (Nutella stuffing for $60?!); the omelet station didn't offer mushrooms (really?!). The dessert buffet featured a chocolate bread pudding that looked as though it had been sitting on the table for a week or more (and didn't taste much better), cookies that looked and tasted like supermarket fare, and a peanut-butter-based concoction that was so unappetizing that I gave it a wide berth. The whole mess was disappointing and absolutely not worth the cost. read more

Shabby, but speaking more of neglect than history. Also very overpriced, and if you want to leave early plan on an extra $50 fee. Their staff can only be described as underwhelming. The food is OK and would be good at market rates. A big disappointment. read more

My family and I have been visiting the colonial inn restaurant for years, and I can honestly say that it doesn't get much better than this. The new chef and management have greatly improved in the past year or so and the new menu is awesome. Each visit always seems to be better than the last and it is always nice to be recognized by the staff that has gotten to know us so well. It is a great place to bring friends and family especially for history nuts like myself. It's always nice to sit down and have a delicious chicken pot pie after a relaxing trip to Walden Pond. I would definitely recommend this as a nice day trip for the family or a quick lunch with some friends. read more

Had called for reservations on the 18th for Sat the 20 at 5:30. Arrived at 5:15 and was told did not have our reservation. But they did acommidate us. We ordered our meals and drinks. I ordered the king cut prime rib which came out a princess cut, my French onion soup was cold and had no flavor. The stuffed cod was over whelmed with lemon. The clam chowder was spot on. Our Martinis were brought out but half of them were on the waitress tray. The staff were good. Desert was yummy. I don't mind paying a lot for our meals if it's worth it. read more

This review is for dining only. We live locally and this place has always been our go-to restaurant. The service has always been touch and go, and more friendly than not. We go for the historical feel, decent meal, and wonderful porch dining. They also have an excellent trivia night in the back tavern.The Colonial Inn is more about the experience. If you want fine dining, try 80 Thoreau, Woods Hill, or Bondir. read more

I really enjoy coming here on a nice day and sitting on the porch, having cocktails and bite to eat with friends. The service and food is good, but not outstanding. read more

the exterior of the Concord Inn is quite charming and fits in with the idyllic town square. Unfortunately that is where the charm ends. As soon as we entered the hallway of the Prescott wing it smelled old and moldy. The hall carpet was old, worn and didn't look clean. A pile of dirty linen was on the floor on one of the staircase landings. Once we got to our room things didn't improve. There was more old and filthy looking carpet, worn and ugly upholstery on the chair and windows and the awful smell. The furnishings and bedding were shabby and cheap looking. The shower was about four square feet. The refrigerator we had requested with our reservation was not there and we were told there wasn't one available. We decided not to stay and immediately checked out. read more

The food is decent but their practices of deception border on being criminal. Colonial Inn participates in the Entertainment book. This is not a free offer. People purchase this book. The rules of use state " up to three coupons/Membership cards may be used per party, unless the offer states One Per Party" ". The Colonial Inn Restaurant's offer on page B-21 of the book does not say " One Per Party" but after you are there they tell you that they will only honor one per party. This is a deceptive, cheating, deceitful practice which only puts money in their pockets and steals money out of your pockets. read more

!5 "Red Hats" had lunch at the Colonial Inn in Concord, MA, today, June7. I had the best Angus burger ever, cooked to perfection. I polled my fellow diners and all were equally pleased with their choices. We did have to wait a bit for our food to be served, but the waiter was attentive, the chef came out to meet us, and the manager, David Grossberg, was warm and friendly. Brita Flemming, Burlkington, MA read more

I had high expectations and it was my birthday dinner. We called to make Sunday reservations and the person on the phone said we didn't need to. I wanted to sit in the Liberty room (the yellow room). When we got there, people were sitting both outside and inside the building. I said "How long a wait for the Liberty room?" The answer was 20 minutes and she took my name. We stood outside on the sidewalk for a long time until my name was called and then they seated us outside, where we never asked to be. Apparently the Liberty room was 'closed'. The waitress tried to rush us though everything and the person who delivered our food sighed every time he placed a meal on the table. We don't like eating outside. The temperature kept shifting, our hair blew in our faces, and we were plagued by yellow jackets and flies. The food was just OK. What a disappointment-we wanted to sit inside where it was "colonial" and look for the dining room ghosts. The waitress said "They're not out now anyway." Thanks. read more

Dinner at Merchants Row was yummy! NE mussels and a superb wedge salad! Sheila our server was top notch!

Very historic building, excellent dinning room. Food is average but a good selection. Service is always excellent, and the bar is fun for a drink. read more