Great value! Got a special promotion and the guy at the entrance was so cool! If you love a clean…read morevehicle like I do, this is your place! The car wash is fun to drive thru and gives your car a thorough cleaning! The shaded vacuuming area is great on hot days and the complementary cloths and cleaning products are an added plus.

The Nine Mile Road location scratches the paint and does a TERRIBLE job at cleaning the wheels…read more Find another car wash.

I would suggest avoiding this car wash. I used the hand wash side and nothing makes me feel as…read morethough my car is as dirty as when I started. To begin, the tire cleaner just hissed air for a minute. I switched to the Presoak function. The stream was so narrow and underpowered even for "low pressure" that I wasted 3 minutes just trying to get coverage on my car. Switching to "High Powered" rinse and soap it is woefully underpowered. Usually bird poop and other clingy things will was off with this type of function, but not here. Also, it took over a full minute for soap to actually appear in the sprayer. Also of frustration, the sprayer boom will not fully circle the car. Moving on to the foam brush, the bristles are so old and thin that it has a better chance of scratching your car than actually scrubbing any clingers. And then there's the "foam" of the brush. It comes out so thin and runny that it just slides down the car. It's a foaming brush, not a soap cannon. I decided to just try to rinse the car. Back to the under powered "high pressure" sprayer. I literally spent 5 minutes trying to get the "foaming soap" off of my car. I tried the wax function, to at least get rid of spots, but as I could tell, there was no actual wax coming through the sprayer. (For 2 minutes) They clearly don't seem to be on top of filling in their liquid solutions. Now my car is spotty and still has dirty areas that cheaper and more effective hand wash places get clean no problem. I wasted nearly 20 dollars and I now have to go somewhere else I know I can actually get my car clean. Save yourself time and money, start somewhere else until this place updates and improves every aspect of this car wash

I had occasion to call them and the gentleman who answered was very friendly and helpful. They have…read morea brushless no-touch drive through wash bay which is important to me and not all car wash places have one. Their top of the line ($20) wash also includes a ceramic finishing spray which I also like.

Wash your way is a great place to get a car wash if you are not in the mood to vacuum and wipe the…read moreinside yourself lol! I really appreciate the effort that is put into cleaning all of the "nooks and crannies" of your car. The kids working are always super nice and helpful. The only downside is the wait time while waiting for your car to get detailed. If you have the time to wait, wash your way is definitely worth it.

I've held Wash Your Way RVA in high regard for a long time, for years, they easily delivered 5-star…read moreservice every visit. I'm writing this review constructively because I truly want to see them maintain the standard they set, but the attention to detail has noticeably declined recently. On my most recent visit, I paid extra for a vacuum upgrade to get my interior looking sharp. Unfortunately, right before driving off, I noticed several obvious patches of pet hair that looked completely untouched. When I brought it to the detailer's attention, instead of quickly re-vacuuming the spots, he opted to wipe them down with a chemical product on a rag, which didn't actually remove the hair. To top it off, once I got on the road, I realized the main display screen hadn't been wiped down properly either. At the end of the day, I ended up having to use the vacuum station at my apartment complex to finish the job they missed. Having to redo the work yourself after paying for an upgraded package defeats the purpose of going to a professional wash. Wash Your Way RVA has a great foundation, but I hope management can tighten up final inspections and get quality control back to where it used to be.

Good place Just didn't clean the car very well and I enjoyed the staff Just didn't enjoy the serviceread more

Why do I keep trusting this place? I know better. I've had so many problems with greasy…read moreFingerprints on my car from the wheel cleaner being left on my seats. Chemical damage to my infotainment screen, etc. But this time, I specifically wanted to know if they had a fungicide that they could spray on my floors because it had gotten wet recently, during the rains, the attendant told me they do have that, but only with the super wash. I asked him if I had to request it special, and he said, no, they do it to all the cars with the super wash. At the end when i was paying l was looking at the services that come with the super wash, and I didn't see it there. So I asked the cashier, the cashier said that they don't have that service. They don't have that product. A manager was called, and he said they don't do that. So I told them the only reason I bought the super wash is because the attendant said it came with the super wash, and eventually they charged me the normal price for the car wash that I would have bought, had the attendant not misled me. when I got my car, my EZ pass was missing. They looked on the cameras and said, well, because there's a glare on the windshield, we can't tell if the EZ pass was there. Dave's Auto Spa it is from now on.

Great car wash for a quick wash. They have been giving everyone a free wash up until the 26th. It's…read morebeen the highest priced wash service that they offer. Gets your car pretty clean and they give you free microfiber towels to dry your car off and a free air freshener. Staff is always very friendly. This car wash is a great price for what you get. You get free air and free vacuums. The only car wash I go to so far.

Bought the monthly RVA wash club! Unlimited car washes every month. You get the ultimate $20 wash…read moreand so far I've used it 3 times this month already! The cat wars his pretty good, there was some soap residue left,and the dryer can be stronger, but all and all my car was sparkly! I love driving right in! You can cancel your Membership at any time, but so far so good! I'm enjoying keeping my good ole SUV fresh! I think they should play the song "Carwash" as you drive up!!

DO NOT recommend this car wash…read more I went in with my car in good condition and came out with my front windshield completely cracked. They are trying to blame a small chip that was already there, but that damage is completely separate and unrelated. The crack spread across the entire windshield DURING the wash. Worst part: they refuse to take responsibility or provide the video. Be careful with this place. If something happens to your car, they won't take responsibility. I will continue escalating this until they are held accountable.

Update: they responded to our messages and gave us a refund…read more do not go to go car wash 7408 w broad st richmond va. they secretly sign you up for a membership and steal your money. i visited richmond and went for a one time card wash. the employee signed me up for a membership and 3 months later i figure out they are taking payments from my credit card they saved on file from a one time wash! do not go here. deceptive.

On time. Friendly. Thorough. My 2017 Camry looks new. Good price. I would recommend and I am…read moreparticular.

Great communication and fast scheduling. An escaped mental…read morepatient had unknowingly spent the night in our family van. He lost his bladder on the seats and made a big mess of the interior. The van was a disaster from the urine and mold. Disgusting even from a distance. Billy and his team jumped right in and made it look and smell like new again. We were so pleased that I called him right back to do our other car too. No complaints. We're happy customers.

I'm visiting my kids in Richmond who both ha full time jobs & a 4 year old. They're so busy the…read morecars don't get washed. I did a search for Mobile detailers & decided to go with Wings Detailing service. Nichola Johnson arrived on schedule to the house & spent the next few hours cleaning a very crusty car. The job was great, I hope they get the time to have the other car done soon. Thanks Wings for the great job.

I had them come out to clean two cars. The detailer was very personable and since I have back…read moreissues, I did not go immediately and examine the cars. Big mistake! One car which was hardly dirty, was cleaned well. The other smaller car still had dirt on the back seats, and the floor mats were not cleaned. When I looked on the back seat, all the cans of cleaning products (about 10 cans) were left on my back seat. I called the company and they said they would return to make the cleaning "right." I have yet to hear from them again. These two detailings cost me $330.00. What a ripoff!!! I will never use them again. I'm sure I can find some company more reliable and cheaper.

Don't use this car wash if you don't mind their equipment tearing off your front license plate and…read moreframe. I have had mine torn off nearly 4-5 times now and they have accepted responsibility and replaced the license plate frames in the past for me, but not now. Just had my front plate torn off again today and they were kind enough to call me that they found my plate and frame with the screws still intact. I can't help it that my license plate sticks out from the front bumper. It was designed that way. The worker I s/w said because it was an aftermarket part, they won't do anything to help me. I purchased a heavy duty license frame to keep my license plate from getting mangled and/or torn off, but now their equipment tears them completely off, screws and all. There is no dealer license plate frame that is super heavy duty. They just slapped the plate directly onto the bumper with a simple plastic dealer frame. This is not my problem. We shouldn't have to buy a heavy duty license plate frame to keep our license plates from getting damaged! They should be willing to replace any damaged equipment on a car that is damaged by THEIR equipment. They should have the proper cleaning equipment to clean every make and model of car and truck made and not damage them. Steer clear unless you want to have your plate damaged or torn off or other parts.

Staff was very nice. Easy to get in and out. They were patient in explaining the options to me…read more Unfortunately, my vehicle that wasn't very dirty going in came out pretty much as dirty. Also, it ripped my front license plate forward and bent it. Now, on my front parking camera, I continue to see my own plate blocking part of the view. I have not been able to bend it back. Not sure I'm going to return given concerns about bumper damage.

This is a busy car wash off broad st, so much so that we hardly had a spot to vacuum! But the wash…read morewas detailed and the vacuums have strong suction! The folks were friendly and I love the wash club! They also provide microfiber cloths and cleaners for your vehicle! Nice! We left feel shiny and bright! We got in at a promotional price, so we are deciding if we should stay with it or pay separately!

I've been a member since they opened under their old name (Green & Clean, I think). Anyway, once…read moreFlagstop took over everything started to go downhill. Now, they have a new system for recognizing members, but it's impossible to migrate your old account to their new system, so you have to sit and wait until somebody decides to come and help you. Since this is a problem, clearly, they are understaffed so a quick drive through and car wash is now impossible. The on-site staff is not helpful - probably because their new system doesn't function very well and they're swamped. But, they're also rude. When trying to migrate on the app, verification emails don't come through, the voicemail system doesn't let you leave a voicemail. They're close, convenient, and reasonably priced if you wash often, but this is b.s. and I may look elsewhere.