Great little shop if you like inexpensive furniture. Got a full bed and mattress for under $600…read moredelivery and installation included. Owners were nice as well :)

Horrible customer service . We kept on being followed around without being greeted or asked if we…read moreneeded any assistance. Not sure if it was the owner but she was not friendly at all. While following us around, she bumped into my child without saying excuse me. When we asked her a question , she responded with a one word answer. We felt so unwelcomed and didn't last there very long before leaving .

I am so happy I came across this furniture store! I…read morerecently purchased a mattress and a refrigerator from this store, and I had a great experience. Manny was incredibly helpful, patient, and kind throughout the entire process. He took the time to answer all of my questions, helped me find the right products for my needs, and never made me feel pressured. His customer service skills are hard to find these days, and it made the whole shopping experience enjoyable and stress-free. I'm very happy with my purchases and I would definitely recommend this store to anyone looking for quality furniture and appliances. Thank you, Manny, for your outstanding service!

I can't recommend Cort Furniture more highly. I purchased a quality, three piece sofa set for a…read morereal bargain last week that is perfect for my new home. Lee and Manny couldn't have been more friendly and helpful. I will definitely be back to get more furniture soon.

Was looking to get a new mattress for my mom. Found this little hidden gem. Sales lady was super…read morenice and helpful. My mom wanted a firm mattress and the staff showed a few that were firm. No pressure at all. Staff clearly explained the benefits of each mattress. My mom picked one of the latex ones that was medium firm and loves it. Mattress store is very comfortable and inviting. Prices are super affordable for the quality that you're getting. Free delivery is available and warrant given on all mattresses. Highly recommend this store if you're looking for a new mattress at an affordable price.

Best mattress store in OC. Especially if you need super firm latex mattress. All made in USA …read more Price competitively with other Store. Service is impeccable. We bought over 10 mattresses from Happy2EZ. Easy to find location. Highly recommended

I have bought some mattresses here in the past, and they are not the best of quality compared to my…read moreother stores. They did the job good with me and my guess, but maybe I have purchased not one of their best ones. But all in all, I have purchased other items, and they turned out to be good.

Wonderful selection, with large floor rooms (& don't forget to go upstairs). Competitive pricing…read morewith a willingness to negotiate. Ordered two leather sofa's and a loveseat during our first visit. They delivered it the following day during a light rain and had the furniture covered, covered our floors and placed them in the rooms we wanted. Very respectful, courteous and clean. Went back again a few days ago and ordered a chair with a footstool, along with a couple of coffee tables. Can't wait for the delivery later this week. Thank you

My furniture is still in good condition and loving It also fits in my house You did a great job…read morewith me purchasing the furnitures

I originally posted this in 2019, but I'm posting it again because I still feel hurt by what…read morehappened and hope someone can offer advice. This was the worst furniture-buying experience I've ever had. My mother and I purchased more than $6,000 worth of furniture. During the purchase, two employees each asked me for about $65 for their services, and I also gave approximately $1,700 in cash that never appeared on my receipt. There were so many items that I couldn't calculate the total myself, and I was told the cash would later be applied to the credit account I opened through their financing partner. I was also told I couldn't use my Bank of America credit card. Later, I discovered that the cash payment was not listed on my receipt and had not been credited to my financing account. I contacted the store many times, but I was told they could not locate the funds. To make matters worse, they delivered an old, dirty bed to my home. When I complained, I was charged another $100 for a redelivery. The delivery also left a hole in my house. When I called customer service, my experiences varied. Some employees were polite but said they couldn't help. Others hung up on me, and I even had people laugh at me while I was trying to explain what happened. I don't remember the exact date of the purchase because it happened years ago. I initially paid the balance down to around $600, but within a couple of months I ended up paying about $2,000, including more than $1,400 in interest. Looking back, I wish I had been more knowledgeable and better at understanding the paperwork. I feel like my elderly mother and I were taken advantage of. I have a mental impairment, and I worked very hard to earn that money. At the time, I worked as a manicurist and a caretaker. I often dealt with difficult working conditions and harassment, but I still did my best to save for those purchases. I'm sharing my experience because it still affects me today. If anyone has advice or has gone through something similar, I would truly appreciate hearing from you.

Just wanted to give out this review to thank Christine for all her help and excellent customer…read moreservice! She went above and beyond to help us meet our needs while also taking into account our budget. We went to find a bed frame and a new mattress and she was able to direct us to our options and give us the estimate total for both items while offering us great deals and options. We were able to find something well within our budget and she walked us through the financial aspect and different payment options. We got our bed delivered in a quick time frame and it was built for us and they even went ahead and removed our old mattress for us. Love it so much! Such amazing quality bed frame and super comfy mattress, built super quick and excellent customer service all around! Will definitely be going back for future furniture needs. Thank you so much Christine! So happy with our new bed!

I purchased an Ashley Align mattress in store. When it arrived it looked great. However, after ONE…read morenight of sleep I was in a hole! Horrible back pain. This mattress felt nothing like the one in the store. No support. I was convinced I received the wrong mattress. I went back to the store to lay on it again and double check. The store model was firm and felt nothing like mine. Customer service said the first step is to have a tech come out. Three days later he came to my house. Tech said: it looks okay but from what you are saying something is definitely defective. (I should have recorded him). After 6 days, Ashley replied with "nothing we can do. The mattress is fine." After 4 phone calls with customer service and supervisors, I gave up. They could not understand that what I laid on in the store was much firmer than what I got. Horrible customer service from this company. Unfortunately, I now have to pay for a mattress that will be trashed. I'm done with Ashley.

Everything from help with savings, customer service and all around a wonderful experience. Thank youread more

I love shopping at World Market because of the wide variety of items from around the world. I have…read moreto admit though, that this was not a favorite location. The reason? It's because their inventory of Hello Kitty merchandise is very limited. I normally visit. World Market to check out the latest HK merch. They had some items, but the collection I have at home is more impressive.

My boyfriend and I spent the day furniture shopping, which is always an adventure! We visited a few…read moredifferent furniture stores before stopping at Bob's, and the difference in customer service was night and day. Kyle helped us, and he truly went above and beyond. I honestly felt bad because I had him running back and forth across the store for nearly two hours, and he never once seemed bothered (I was definitely the one who needed a break!). He was incredibly patient, knowledgeable, and genuinely wanted to help us find exactly what we were looking for. One of my favorite moments was when he used the shirt he was wearing to help us color-match a rug to the couch we purchased because it was almost the exact same shade. That's the kind of extra effort that really stands out. Overall, we had an amazing experience at Bob's. If you're looking for exceptional customer service, great quality furniture, unbeatable prices, and fast delivery, I can't recommend them enough. We'll definitely be back!

I went into the store six months ago, asked a sales associate to help me find a couch that was not…read moreelectronic because we have no outlet for it. I walked out of the store with an electronic count on order. Once I realized the mistake, I called the store. They had no live person to contact, so I had to drive back to the store to cancel the order. The sales person acted rude to me as if it were my fault, even though he was the one that recommended it to me and failed to mention that it had a charger inside the couch. I then went back and ordered two more pieces of furniture: a couch and a chair. The couch was delivered the following week, and as the movers brough it up the stairs, they damaged the underside. The chair, however was supposed to be here within 4-6 weeks. That was a month ago. The salesperson (who will sporadically respond to my text messages) told me last week that it will be another 7 weeks. I checked in a few days ago and still haven't received a response. And if I call, I can't reach anyone in person. The only person who has actually provided good customer service from this location is the ACIMA team.