Family owned business and just generally really great people! Courteous & knowledgable- more about…read moredoing the job right the first time than anything else and will go above and beyond. Loved talking to Ron about transmissions, even though I don't know squat about them- he made it interesting!

Check engine code says Transmission trouble on a 2005 Honda Element. The guys at AutoZone…read morerecommend these guys. Still, I was fearing the worst. The guys at Northeastern say it's possibly fixable for $ 200, but since it is not a rebuild, they can't guarantee it. They explain that if that does not work, it requires a complete rebuilt transmission. I ask if that is about $2000, they say it's closer to $4000. Well they fixed it for the $200, and it's been working great for the last two years without the $4000 rebuild. I would highly recommend these guys. They were very honest and knowledgeable.

Highly recommend coming here for mechanical work on your vehicles. Lester is great! Trustworthy,…read more honest, responsive, and friendly. Work is always done fast and done well. Prices are reasonable and service is great...

I will not go anywhere else. Lester and Ron are the best. Great dependable and honest work. I am so…read morehappy I found them. I highly recommend them to anyone looking for a reliable and affordable mechanic. Thank you for all of your help. Janet R.

I brough my 2014 Scion in for an inspection last year and was told that the car had an oil leak and…read moreneeded an expensive test (well over $100) to determine where the leak was coming from. I was sceptical since the car is always parked in my driveway and there has never been oil spots. I went for a second and third opinion and was informed there was no oil leak. My car, like typical older 4 cylinder vehicles has a tendency to burn through some oil and to check the levels periodically. Since then there have been no issues, there has continued to be no oil in the driveway. I was told previously by other people to avoid using this shop and now I know why!!!

DO NOT TRUST THIS BUSINESS!!! My vehicle overheated because of a radiator leak; I had Joe's tow it…read moreto their shop. Next thing I know, I get a $4000 plus estimate for work that needs to be done. We had someone from Ellicottville Auto look over the quote and found that Joe's inflated part prices x3. Said I needed a whole new radiator and all sorts of other things done. Ended up having it towed to our local guy (Ellicottville Auto) who found and fixed the leak (a clamp), replaced the thermostat and a windshield wiper for under $300. Joe's charged me more for the towing and diagnostics ($352). They saw a female and thought they could rake me over the coals. I repeat DO NOT TRUST THIS BUSINESS!!! Zero star rating (the towing guy and the female receptionist were very nice-only positives)

Last Wednesday, while preparing a return trip to New Hampshire from the Buffalo area my…read moretransmission fluid started leaking. I immediately reached out to the West Herr Nissan dealership at 4:30. After waiting an hour for a return call, I placed a second call. The service manager instructed me not to drive, and to have the vehicle towed to their dealership. The service manager then stated that they would not be able to look at my vehicle until Friday or Monday. My choices, a 15-hour bus ride home, a one-way car rental, or an extended stay at a hotel with no transportation until they figured it out. John at Lamarco's Auto Service, an extremely kind gentleman, put me in contact with Chuck at Transmission Exchange. Upon my arrival, my car was immediately put on a lift and the issue identified as a rotted transmission hose. During my wait, Chuck did everything in his power to make me feel welcome and comfortable. I was even invited to join the crew for lunch! Transmission Exchange diagnosed the issue, completed the repair and I was on the road within a couple of hours. After my negative experience with West Herr, I had given up on receiving any kind compassion regarding my circumstances. A big thanks to Chuck, Mom & the crew for restoring my faith in the humanity. You guys rock! Lisa

I took my car here after seeing that they had good reviews online. However, now i regret taking it…read morethere. When i first went there Chuck was very nice and friendly. called me back within a couple hours to let me know that my transmission needed to be rebuilt. He said it would take a few days. My vehicle ended up being there for 9 days before i got it back from the transmission rebuilt!!! when i got it back, immediately i knew something was wrong so took it back and spoke with Joe. Joe claims he drive it around and also had the owner Chuck drive it and both said it drives perfectly. Another week goes by and i take it back because its definately not driving perfectly as they said it was. Now this time Joe said oh yea i feel what youre talking about i think its the motor mounts but we dont fix that here we only do transmission work so youll have to take it to a general shop. Immediately i took it to another shop and within 10 minutes they found that one of the engine mounts was left loose and the bracket was damaged! This was NOT an issued before i took my car to Transmission Exchange and the fact that they refuse to help me now that they got their money is unbelievable!!! I will never go there again nor recommend anyone to trust these people with their vehicle. DONT DO IT!!! Once they get your money they will blow you off And not take accountability for any errors they made have made. Sincerely, Truly Disappointed Customer

They have Great service and very timely. More than fair prices!…read more Very friendly and pleasant people.

I had an inspection, oil change and tire rotation. As always the staff was courteous and…read moreprofessional. I would highly recommend Park Ridge Auto Care

Great professional and friendly repair shop. Started bringing my vehicle here when I moved to the…read morearea 3 years ago and haven't used another repair shop since, even after I moved to a house further away. These guys will fix your vehicle right the first time, every time. Very reasonably priced and will go the extra mile to diagnose and make repairs the same day. The most important thing is that I have 100% trust in what they have to say. There have been countless times they have saved me so much money on repairs that I expected would need to be completely replaced. This is the only auto shop I recommend to family and friends. Easy 5/5 stars

Took my car in for an inspection. Guys were nice, but they said i needed to replace something that…read morehad passed inspection the year before. Also said bulbs needed to be replaced, which i was getting some bulb messages on my cars dash before. They said they "replaced" the bulbs, but the messages have still been popping up. Ended up looking at it and fixing myself. Seemed nice, but looks like they were actively looking for things to "fix" to charge for, whether it was necessary or not. Won't be going back.

My Family was on Ski trip weekend to Kissing Bridge and my front headlight was out .We were really…read morein a tough spot being Saturday morning. Donna and Brian were super, squeezing us in to repair the light between other appointments and an Interview ..no less. We were out of there so fast and on our way to a great day of Skiing. What a great experience and staff was so friendly . Thanks to Donna for being so flexible ( Thanks for the donut too .. LOL ) All our Best Brian & Suzanne

I have been taking all my vehicles to Bruce's for over 10 years and have zero complaints…read more Communication has been excellent and the work they perform is top notch. If you're looking for repairs on a classic auto or new vehicle, Bruce's is the place to go.

All device is top notch and done correctly. I won't take my vehicle anywhere else. I've had…read morenumerous services here through out the years from oil changes to inspections to having another engine out in a vehicle. Always a fair price for great work. I def recommend! When you call ask for Jake and he will get you set up with an appointment.

Super helpful and fast. Was in and out with no issues and they fixed my problem right away. Great…read moreservice.