When I got my first car it needed some repair, but I was a college student with a tight budget…read more Chris really listened to my concerns about my budget. He would find a way to word or express what was wrong with my vehicle, how much the parts would be, and what the estimated total would be with labor in an easy way for me to understand without making me feel like a moron (like some mechanics have done). He also helped me plan along like "well if you need to wait a week til next paycheck you could drive it but I wouldn't do more than that." Or when her frame gave out and he had to tell me that the cost to fix it would be more expensive than just getting another used car. At Vics you can really tell that Chris and his team put their customer's first and I'll keep going back to them for services. Affordable, respectful, and communicative, Vics is the place to go and has my HIGHEST recommendation!!

Vic and Joey are amazing. The entire staff are honest and reliable. Unlike other places they don't…read moremake up stuff, and really do quality work. I have finally found a mechanic with integrity. They also allow you to bring your own parts if you know what you are doing (obviously no warranty in that case). Had them do a bunch of stuff on my 14 year old Lexus RX350, and usually going to a mechanic is like going to a dentist - but with these guys it's a pleasure.

now- i'll begin at the beginning- i lived in buffalo- parkside for 35+ years and used saures?/ C&K…read morecare care for 35+ years. straight folks not cheap but you got waht you paid and NEVER brought it back for a fix. im now out in Lake View and need a mechanic- i dont do "fly by nights" i want my mechanic to know my car better than i do- i was in law enforcement- dont have time for problems. from the moment i entered their business i knew i was at C&K again. they know you and your car- plan on a long relationship

Truly an honest mechanic!! My son goes to a local college and his car broke down across the street…read morefrom Steve's. We live over an hour away and didn't know what to do. I called Steve's and the whole office was so kind and helpful! They are all very busy people but still made me feel like my son's safety was their main priority. They all went way above and beyond to make sure we were taken care of. In the end, the car was worthless and heading to a salvage yard. I found myself, yet again, not knowing what to do. On Steve's recommendation, I was able to find a salvage yard that offered me double what the car was worth at scrap price!! Throughout this whole event, it costed me less than $100!!! And a special Thank You to the ladies in the office!! I can not say this enough....the world would be a better place if we had more Steves in it!

First-time customer after our former shop owner sold his property and closed down the business…read more Dan, Shannon and Joe were extremely helpful and communicated with me every step of the way. Several issues needed to be addressed, but one in particular involved hunting down certified after market parts that were a fraction of the cost of going to the manufacturer- saved me $400+!! We will be back.

I have been here for service a couple times now. They normally can get me in the same day I call,…read morethe customer service is excellent, and the prices are reasonable. So happy this place is right around the corner from me!

Excellent quality service Reasonable price…read more Everyone extremely knowledgeable and helpful

I had a 9:30 appointment to have my rear brakes replaced and my car was on the lift at 9:32, so far…read moreso good. I walked out to look at my worn equipment and without any hassle the mechanic showed me what I had, or in this case, what I didn't have. I went back to the waiting room, full of all different types of mags, a full coffee pot and a clean rest room, yea, those two kinda go together. My car was down off the lift and out for a test drive within an hour and the price was exactly what was quoted on the phone. (cheapest of 6 places that I called) No one tried to sell me anything else or find other stuff wrong with the car, in fact the one mechanic actually gave some great advise on how to solve another issue I'm having with out spending another chunk of change. Good fast service at a reasonable price...good deal.

Highly recommend coming here for mechanical work on your vehicles. Lester is great! Trustworthy,…read more honest, responsive, and friendly. Work is always done fast and done well. Prices are reasonable and service is great...

I will not go anywhere else. Lester and Ron are the best. Great dependable and honest work. I am so…read morehappy I found them. I highly recommend them to anyone looking for a reliable and affordable mechanic. Thank you for all of your help. Janet R.

Doug was amazing. Went above and beyond to help me. Needed ignition work, and he came in UNDER…read morequoted price! HIGHLY RECOMMENDED.

I thought this was family owned? I was there today the cashier couldn't have been more rude and…read moreunhappy for me to ask for change for the car wash. You would have thought I asked for this guys liver! I wont be back. Looks like someone's getting a tax break. Avoid this place if you want to be treated like an American.

Got a flat tire on New Year's Day. Regular tire placed closed so I went to Firestone McKinley in a…read morepinch. Offered a free car inspection which I foolishly accepted. After some wait they informed me that the hole was too big and couldn't be repaired (I filled the tire several times that morning and it held enough air to drive an hour at a time). also informed me they couldn't repair anyway because all four of my tires wouldn't pass inspection for tread wear. This sounded ridiculous to me so I declined and left. When I drove away I noticed my service engine light suddenly was lit. Dropped my car at Big D on 20 with a note. called them back early on 1/2. Tire repaired, no problem. Two small holes. Still holding air today. Asked about the condition of all 4 tires. Said they were getting there but good until late summer. As for the service engine light I stopped at West Herr Ford on Camp. They immediately determined the cause was Firestone forgot to reconnect the sensor to the air filter! Thankfully no charge. Same for Big D as I bought the tires there. Simply put, I consider this Firestone location a scam artist. I needed an emergency flat tire repair and they falsely tried to upsell me into 4 new tires with BS about too big hole and too low tread. Stay Away! You've been warned!

For the second time in 6 months, I booked and confirmed an appointment with this location only to…read morehave it completely messed up due to "not enough technicians". They called back twice to reschedule it, first earlier in the day and then eventually for a completely different day because of poor planning on their part. Would not recommend booking any service there because they're not reliable to keep the appointment which screws up the customer's schedule. Was able to reschedule it and service the vehicle at Dunn Tire without any "scheduling" problems.