Avoid this place at all costs. When the renter doesn't pay Scott will not let you know and then let…read morethe rent lapse for several months. I'm starting to wonder how many of the reviews are fake here.

Every time I need service and when I call there always very helpful we love there place we're…read morerenting there a awesome team

My Partner and I had such a great experience working with Astrid throughout the rental process…read more From the very beginning, she was incredibly kind, patient, and responsive. She took the time to answer every question we had and made what can often be a stressful process feel so much easier. What stood out to us the most was her dedication. Even while she was on vacation, she continued to communicate with us and made sure we had the information we needed. That level of care and commitment is rare and truly meant a lot to us. We always felt supported, informed, and valued every step of the way. If you're looking for a property management company that genuinely cares about its clients, I highly recommend them, especially if you have the opportunity to work with Astrid. Thank you for making our experience such a positive one!

As both a renter and a landlord for almost 40 years, I have to say that I was deeply disappointed…read morewith my interaction with Vantage Property Management. While the initial month was positive when my daughter rented a property under their management, things quickly went downhill. This reached a nadir over the final two months of the lease. A number of charges were posted against the account. While I can appreciate that utilities need to be paid, I don't understand how it is possible that an entire year of charges accumulated on the management's end without any notification to the tenants. It is inconceivable to me that any company with cash flow controls would let this happen. Further, I never understood why some miscellaneous magically appeared on our bill. As an example, we were asked to pay a $100 charge for "stucco." There was no accident. There was no damage. This was suspicious. Another example of this company's bizarre management of funds is that our family received a legal eviction notice AFTER our daughter (and all her roommate) had moved out of the unit. HOW DOES THIS HAPPEN?!?!?! The final straw occurred three weeks after vacating the rental unit. There was a $1300 charge against the deposit for painting. This was after getting the "all clear" from the management during the move out inspection. How is it possible that routine expenses should be charged against our deposit. Watch out for this company and be very, very cautious if you either rent from them or engage them to manage your rental property. If the way they pay attention to their cash flow is any indication to the way that they pay attention to the properties, look out!!!!! I would NEVER ever have anything to do with them in the future.

I had mixed feelings about my experience…read more On the positive side, Patsy came across as knowledgeable and professional during our initial interactions. She responded promptly, came to the property for a walkthrough, and offered several thoughtful suggestions to make the home more attractive to renters. She recommended adding a stair railing, installing a pool fence, and removing a tree that could eventually cause root damage. I appreciated that she was thinking beyond simply listing the property. Where things changed was once we started discussing fees. Her leasing fee was 50% of the first month's rent. Since I treat my rental as a business, I asked whether there was any flexibility. She explained that the fee was non-negotiable because of the amount of work involved, which is a perfectly reasonable position to take. I later followed up by email, letting her know she was still my first choice, and proposed an alternative fee structure that would tie part of the leasing fee to the rent she was able to achieve. I thought it aligned our incentives while recognizing the value of her work. I never received a response to that proposal. After following up by text a few days later, I got a brief reply saying it "wouldn't work for her." I then asked a few additional questions about how she handles maintenance, and I never heard back. I completely respect that she has a pricing structure she doesn't want to negotiate. My disappointment wasn't that she declined my proposal. It was how the communication changed once negotiations began. The professionalism and responsiveness I experienced at the start disappeared, and I was left feeling ghosted. If the answer is no, that's completely fine. I simply would have appreciated the same level of professionalism and communication throughout the process.

We worked with Chris H. When we rented our unit and he is amazing! So helpful and responsive! we…read moreare so happy with our move to the new location and having Chris as a point of contact!

Some companies manage properties. MAP Property Management (MAP) helped my family find a home…read more I first rented with MAP in 2013, and after moving away for what I thought would be a better opportunity, life took an unexpected turn. When my daughters and I needed a safe place to begin again, I reached back out to MAP, hoping they could help. They did. What they found for us wasn't just another apartment. It became our sanctuary, one that I could afford on my own as a single mom rebuilding her life. For the past 11 years, my daughters and I have been able to build a life filled with something we hadn't had in a long time: stability. My youngest daughter grew up in this home, attended the same schools from elementary through high school, and graduated alongside many of the same friends she made years before. Those everyday moments may seem ordinary, but to us, they were everything. Throughout the years, every maintenance request has been handled promptly, every phone call has been met with kindness, and I've always been treated with respect. I especially want to thank Laurie and Patty. They have been two of the kindest, most compassionate people I've ever had the pleasure of working with. While they manage the property where I live, they've become part of the reason I can proudly call this place home. Home isn't just about four walls. It's about the feeling you get when you walk through your front door at the end of a long day, knowing you're safe, you're cared for, and you're exactly where you're supposed to be. MAP gave my family so much more than an apartment. They gave us a place to begin again. For that, I will always be grateful.

Last year, I began searching for a new property management company after working with the same…read moreproperty manager for over 10 years. Looking back, I only wish I had found MAP sooner. As I searched for a new management team, I knew I wanted a company that offered professionalism, transparency, and modern systems. Specifically, I was looking for clear monthly financial reporting, online service requests for tenants, and a responsive, organized team. MAP has exceeded my expectations in every area. From the beginning, MAP handled the transition seamlessly and professionally. Their experience and expertise were evident in every interaction. In just six months, our property revenue increased, and we received positive feedback from tenants regarding the improved management and communication. Laurie, Sandy, and Patty truly make an exceptional team. Whenever I have questions or concerns, someone responds promptly. They also have a reliable network of contractors, electricians, handymen, and other service providers they can recommend, which has been incredibly valuable and time-saving. I appreciate knowing that the vendors they recommend are trustworthy and fairly priced. What stands out most is their commitment to supporting property owners. They are proactive, solution-oriented, and always willing to help implement changes or address concerns. Even during the sale of one of my properties, MAP worked closely with my real estate agent and helped coordinate communication with tenants throughout the process, which significantly reduced my stress. I highly recommend MAP to any property owner looking for an experienced, professional, and dependable property management company. Their knowledge, responsiveness, and integrity truly set them apart. I only wish I had found them years ago.

Our family has been renting through white glove property management for almost ten years and have…read morehad a great experience with them. They are great with communication and help when needed.

We've been using White Glove Property Management for over 10 years to manage our rental property…read moreand we have zero regrets. The best praise I can give is that I often forget we even own a rental property because Blake and White Glove keep it managed so seamlessly. The few small issues we've ran into over the years, they have handled quickly and professionally and addressed all of our concerns. Originally we considered managing it ourselves and have determined many times over that we have saved time, money and a lot of hassle using White Glove. No regrets!

Ali recently helped me find a tenant for one of my units. His experience and professionalism is…read moreawesome. He thoroughly screened potential renters and was always readily available when I had any questions. Thanks to him I found a qualified person very fast. I am very satisfied with his service and would definitely recommend and use him again!

Thank you so much sunstone for helping me with my property I appreciate the great help and…read moreprofessionalism

The personnel are very professional, attentive, and respond quickly to tenant needs. Tenants are…read moreinformed in a timely manner regarding inspections and required maintenance.

While the property owner was always a pleasure the few times we interacted, our overall experience…read morewith the property management company left a lot to be desired. Getting ahold of management was consistently difficult, and they frequently gave the impression of being distracted or dismissive. As tenants, we rarely reached out unless it was for necessary maintenance issues. Furthermore, we actively assisted them with finding new tenants before, during, and after our transition out of the property. Despite our cooperation and efforts to ease the turnover process, communication regarding final move-out procedures remained difficult, rude, and dismissive, reflecting a disappointing lack of professional courtesy and mutual respect.

APM staffs were very friendly and professional. Unfortunately, they were harassed and bullied by…read morethose corrupted board members and made them quit managing my HOA unexpectedly.

I think my renters are happier with APM than I am as an owner. I had to make a yelp post to get…read morecertain answers and that is unfortunate...but I suppose if my renters are happy then that is the most important thing.

Lived in a property managed by them for 5 years. Issues were always responded promptly and there…read morewas never an issue that didn't get resolved after one message and taken care of within a day.

Highly recommend! I lived on a property managed by NorthStar for over 5 years. The rent was always…read morereasonable and definitely worth every penny. This is mainly because the manager of the property, Mel, sets the highest standard for what a property manager/landlord should be. He was always readily available if we ever needed to contact him. He was extremely efficient in responding and sending someone out to our unit if we ever needed something fixed, replaced, or looked at. The best thing about Mel is that he cared. He cares about the unit your renting or staying in, of course, be he also made it feel like he cared about us which is an uncommon quality in landlords/managers nowadays. If you ever get the chance to rent a property managed by NorthStar Real Estate Group and Mel, himself, you have to jump at the opportunity. You'll be in great hands.

I am an owner and I deal with a lot of property managers. If I can use 3 words to describe…read moreprogressive property management, I would use "drag", "ghost" and "cheating". Unitiey and Cecilia are the two leasing managers I worked with and they suck. I'm risking my payout by writing this. I still have not got a penny from ppm after a week the cashier's check was deposited to ppm's account. Unitiey did great photos and great listing description and hosted 2 open houses and was able to locate a tenant for me within 3 weeks. I acknowledge her effort and give her credits for great marketing skills, but I scold her for missing most important point of being an owner's representative. She 1st didn't send out an inspection report before releasing keys. And I was told she would send out on 2 days before moving in. 2nd she released keys without my approval and without a renter's insurance policy in place, which were all agreed upon in lease. 3rd she omitted checking the interior of appliances and omitted dirty and unclean conditions of the fridge and then later on after moving in told owner it's "damages" in her inspection report sent 5 days after moving in .this is ethical issue more than breach of fudiciary duty. If she knew the issue, whyndid she release the keys unauthorizedly? if she omitted the issue, why did she use tenant's provided photo in her report. She is literally cheating on her inspection report. During the process, she asked me to reduce price because people is withdrawing their application, and 20 minutes after i said fine, let's reduce price, she told me ok, we have an application. She literally withhold that application information to push me for price reduction. When i confronted her boss about this, her boss explained that those 2 candidates didn't meet my qualifications requirements because I prefer dual income and no pet. I 'm like, they have 680 plus scores and have 3x income and they have enough qualifications and visited open houses. they are way better than the recommendation she made which had 2 collections and 634 fico. She even missed 1 collections from this candidate and she calls thos 680 plus one not "qualified " ? Cecilia's story is simple. she is a ghosting expert. Last week, because of unitiey's ommition of the fridge condition, tenants wanted to have a replacement fridge. So i drafted the fridge addendum and asked tennats to sign. One signed last week and the other one hasn't. I constantly asked her to remind tenants to sign promptly so we can move forward with an agreement and tenants can have the new fridge. From friday to today, no response from cecilia and my movers showed up at the door and wanted to have access. called her texted her and again, no response. had to call her office front desk to get connected to her and again she said she doesn't know about the signatures. I had to drop by and we heard water is running inside of the home, side gate was open, and water meter was running and had to text her and advised her this is an emergency situation. we got in after notifying her. and she then texted me I didn't give her 24 hour notice. Come on, imhave been asking for approval since last friday and she ghosted me like forever . i am done with progressive. btw, when you have minor issues and you need help. the entire office was just silent and owner would ghost you as well. Deven was the only one that can actually get things done and tried to help. he had to jump in to draft the lease and unitiey and cecilia would play ghosting whenever i really needed help. I mean, tenants are great qualified tenants and what they asked are reasonable and understandable. they were filtered off by progressive and I basically did all the screening myself because progressive failed to do their job. Btw, progressive sent me termination notices after their own omissions on inspection. I said fine, I'm gonna terminate you and are you open to do it by end of this month? deven said fine on the phone. When i actually switched the pm, cecilia said you didn't give me proper notice. I'm like, what the ?!! you terminated me and now you are complaining i didn't notice you..

I am a tenant and have rented a property managed by progressive and Greg for almost 8 years and I…read morehave to say that they are the most professional honest and fair property management companies out there for both their landlords and tenants. Greg has responded to all of my service calls and always resolved the situation. I have already referred few friends there and If I ever own an investment property, I would have no hesitation hiring him to manage it. I highly recommend progressive and Greg Nowling for both landlord and tenants .