The store doesn't carry the most unique products but they have plenty of standard goods to serve…read morebasic needs for all kinds of animals, which I appreciate. They also have reliable hours, open at night, later than most independent pet shops. The store was clean, organized, and well stocked during my recent visit. I had no problem picking up a couple of items for my bunnies, with service at the front register quick and easy. In addition, parking was plentiful right out front on a Monday evening. In terms of small animal products, I don't really trust a lot of the ingredients in the treats that they sell at big chain stores like this (ie. fruit flavored drops). But I got the vitakraft veggie pies, which I can at least sift through to remove anything I don't feel comfortable with giving my bunnies. They're due for a spoiling, and the chew toy selection in the store sucked, so this would have to do.

We recently applied to adopt a cat through the adoption center at PetSmart, and the experience was…read morevery disappointing. It has been over a week since we submitted our application, and I have yet to receive any response. I've left several messages expressing our interest in adopting, but no one has returned my calls. From my understanding, the purpose of these adoption programs is to help pets find loving homes. Unfortunately, that did not seem to be the priority here. It's frustrating to hear the message on hold about doing "anything for pets," yet potential adopters cannot even get a simple call back. Because we never heard from anyone, we ended up visiting Petco, where we were able to adopt a kitten the very same day. He is now in a loving home, which is exactly what these animals deserve. PetSmart has the resources and platform to do great things for pets, but the adoption process at this location needs serious improvement. These animals are depending on you to help them find homes. Please do better.

Been a customer of Andy's pet shop since they were on the Alameda, then Norte Dame, and now off…read moreBascom Ave. They're been a great resource for my birds, dogs and Guinea pigs. They offer healthier options than the big box stores for your beloved pets. They have bugs for your reptiles too!

I don't know his name but he was supper helpful and I will be coming here for my pets needsread more

Ordered online and the pickup was ready in less than two hours! I was so happy as the email said it…read morewas ready and it said out of stock in the website and I am so thrilled that I was able to pick it up. The store attendants are so sweet and the selection is really vast. Overall had a good time!

I come here for my dog. He goes to the vet, groomers and I just booked his first stay at the hotel…read more Vet services are great, times are convenient and they can see him anytime and any banefield! Groomers is great, I love Gabby and Elizabeth in the grooming salon, they treat my baby well & know him now. Will have to update after his pet hotel stay. I booked him a single individual stay and play, with a suite and all the fixings: bath on pick up, kong treat, and 30 min play time a day.

I had always received excellent customer service not only at the store when purchasing product, but…read morealso the grooming and at the Vetco clinic

Nancy does an amazing job with my Ziggy! He's a French bulldog who usually does not like being…read moregroomed, but Nancy was so patient and gentle with him. She listened to all my concerns and made sure he was comfortable the whole time. Ziggy came out looking great, and I truly appreciate the care she put into the grooming. Highly recommend! He gets a toy after every grooming so he knows he was a good boy!

Super cute spot. I…read moreforgot my dog's leash at home, was gonna chill at Roy's with him. After the caffeine worked with the limited handful of brain cells I have, I looked up pet supplies nearby and here we go! Got a sweet stout blue leash for my boy. ‍

Perfect spot for dog lovers/pawrents in Japantown! Cute little boutique store with lots of…read moreselections, from cutest clothings, dog jerseys, food, snacks to amazing selection of toys like cup noodles, sushi, lucky envelope, etc. You and your pup will have a great time here. Parking in Japantown is always a challenge in the weekend but be patient. You will find a spot and hope the walking distance is not too bad for you. But it's a great way for your pup to get their walks in and sniff away all the wonderful smell of Japantown. Biscuits boutique looks kawaii with the wooden brand board and the big windows display with the words "Give a dog a bone"! Let your dog lead you to this boutique! They'll know the way LOL The service was kind. The staff immediately greeted you when you walked in and let you have your space and time to browse around. Trust me, you and your dog will get lost in this store with all the selections they have! The prices are reasonable in my opinion. Honestly, when it comes to your fur baby, nothing is too expensive !

Another one of those custom mall vendor carts…read more OMG! This place is fantastic but it takes forever to get your license plate frame done because the guy is so busy and each persons request is unique and requires quite a bit of attention to detail. I had a custom license plate frame made and I Love it! The owner of the cart did an awesome job! My license plate holder is 'dah bomb'.

Love this place! Been coming to Di Di for years to have my plaques and dog tags made. Great deals…read moreand concepts. Also owns the key maker kiosk next door.

I've been a Petco customer for years, but just for dog food and toys, etc. Never grooming. We've…read morealways had dogs with flat coats that we could shower at home and never needed grooming. But this summer we adopted a chihuahua mix that had got a bit fluffy and needed a haircut. I didn't know what to ask for, so the groomer (Carlos) gave some recommendations, and I went with his plan. I was a little surprised that the whole job took more than 2 hours, but they have a process that enables them to handle multiple dogs simultaneously. I was a little worried that our puppy would freak out in his first haircut, but he came through it fine. Kudos to the staff for their professionalism. Pro tip: call the store directly to make an appointment. That way you'll get all the details right, even if you're already in their online system. Also, show up on time. They get busy, and the groomers will spend time with you to discuss your options if you haven't put them in a hurry. Caveats: This was my first experience with the grooming services at this particular Petco. YMMV. I've had good experiences with the retail staff there as well, but like any retail store these days, sometimes they're understaffed. Nevertheless, even the retail staff have been knowledgeable about their products.

Jasmine in the fish/reptile area very well may have saved my jumping spider lol. I asked her for…read moreadvice because my new lil spider was not eating her mealworms. Girl was on hunger strike I swear. Jasmine took the time to find me the tiniest crickets possible and let me have a couple just to try out. Worked like a charm, my spider ate it up and is already eying the second one. I'll definitely be back for more crickets for her going forward!! Thank you jasmine ! Love, Anna and Ingrid

Our 3-year-old Frenchie had never been to the groomers before, and his first experience was…read moreamazing! I called ahead to make sure Koda would be in good hands and that they'd be able to handle him since he can be a little spicy when meeting new people. I was able to book an appointment for the very next day, and from the moment we arrived, they made sure he felt comfortable, safe, and cared for. Juan was our groomer, and I was honestly shocked at how quickly Koda warmed up to him. Thank you so much for taking such great care of our boy and making him look and feel so good!

Came here to pick up some bakery and goods for my fur baby and loved the sweet workers and the…read moreuniquely crafted baked goods! My dog personally likes the protein dry chews so I got him duck feet, turkey tendon, and peanut butter dipped sweet potato, got multiple of those and total came out $14. They also do grooming here and walk in services like nail trimming and grinding ($20). I will be back for more goodies and walk in services for my puppy Teddy!

Been going here for years. Super friendly and always reasonable. The owner and workers definitely…read morelove the hobby and this is just an extension of their care

Hi, Today, January 19th, around 6pm I dropped in at your…read morestore. I went in and tried calling for someone thinking you were open. It wasn't until after I called the non emergency number that I realized the sign was off and after checking your Facebook I confirmed that you closed at 4pm. Anyways your door was left open. I stayed as long as possible waiting for the fire department. However, I had to get going so I am not sure how long they took to arrive.

Over the years, I have come to truly appreciate this business and their staff. Stopped in today to…read morepick up a rice straw bale for mulch in the garden and diatomaceous earth for the pests bothering my plants. As always, staff helped me gather my items, load the heavy bale into the car and I'm back to work in just a few minutes. They have my return business every time .

I have been going to Ganado for 4 years now, since I got my chickens. They are a great resource,…read moreespecially since they are located in the Willow Glen area and close to San Jose, Santa Clara etc but their prices are reasonable and you can buy almost anything for your animals there. I mostly get bedding and food for my chickens and bird seed of which they have a large selection. During the spring, they sell chicks as well and you have to check their website for types and days that you can get them and you have to line up early. I saw harness and leashes for chickens on my last visit! The service tends to be hit or miss but mostly miss. The ladies at the counter don't necessarily want to answer any questions and have several times waved me to a section when I asked for an item so I gave up asking questions. You have to pick and pay for your items and then provide the receipt to one of the helpers outside who will load the items in your vehicle. I have seen people pulling trailer loaded high with bales of hay. I haven't seen them selling eggs but they have chicken towards the back of the yard. If you pay with anything other than cash, even debit card, they will charge either a fixed amount or a flat fee, which tends to be a bit higher than most places. Take cash. Plenty of parking and it's in a quiet neighborhood. One of the last places left that sells affordable animal feed at a reasonable price!