The store doesn't carry the most unique products but they have plenty of standard goods to serve…read morebasic needs for all kinds of animals, which I appreciate. They also have reliable hours, open at night, later than most independent pet shops. The store was clean, organized, and well stocked during my recent visit. I had no problem picking up a couple of items for my bunnies, with service at the front register quick and easy. In addition, parking was plentiful right out front on a Monday evening. In terms of small animal products, I don't really trust a lot of the ingredients in the treats that they sell at big chain stores like this (ie. fruit flavored drops). But I got the vitakraft veggie pies, which I can at least sift through to remove anything I don't feel comfortable with giving my bunnies. They're due for a spoiling, and the chew toy selection in the store sucked, so this would have to do.

We recently applied to adopt a cat through the adoption center at PetSmart, and the experience was…read morevery disappointing. It has been over a week since we submitted our application, and I have yet to receive any response. I've left several messages expressing our interest in adopting, but no one has returned my calls. From my understanding, the purpose of these adoption programs is to help pets find loving homes. Unfortunately, that did not seem to be the priority here. It's frustrating to hear the message on hold about doing "anything for pets," yet potential adopters cannot even get a simple call back. Because we never heard from anyone, we ended up visiting Petco, where we were able to adopt a kitten the very same day. He is now in a loving home, which is exactly what these animals deserve. PetSmart has the resources and platform to do great things for pets, but the adoption process at this location needs serious improvement. These animals are depending on you to help them find homes. Please do better.

Been a customer of Andy's pet shop since they were on the Alameda, then Norte Dame, and now off…read moreBascom Ave. They're been a great resource for my birds, dogs and Guinea pigs. They offer healthier options than the big box stores for your beloved pets. They have bugs for your reptiles too!

I don't know his name but he was supper helpful and I will be coming here for my pets needsread more

Your pets are in for a treat, literally and figuratively, with a visit to Pet Food Express!…read more With aisles filled with pet food, treats, toys and other supplies, you'll find all that you'll need here to keep your little furry friends fed, happy, and learning. The variety of food options from different suppliers and manufacturers give you plenty of choices to consider. If you're experimenting with different diets and meal combinations, this is a great place to build up your inventory in small batches at home. You'll find wet and dry varieties for both canines and felines but you'll also find feed for smaller critters as well. Their collection of treats and snacks is also immense. You'll find at least 4 aisles dedicated to chews for canines including horns, hoofs, antlers, bones, and hides. Biscuits, dried fish and produce blends, and jerky are also very common here with multiple brand options available. For biscuit and cookies, you'll also be able to purchase them by weight if you're looking for smaller amounts. They may vary in ingredients and design but they all seem very intact and organized. In addition to the edibles, your pets will grovel at all the toys and supplies to help them learn, play, walk, and be comfortable. From leashes, harnesses and boots for walks to beds, grass pads, and toys for home bodies, you'll be able to shop and buy all of them in person. Prices don't seem too much off from online prices but the benefit here is that you'll be able to bring it home with you right away while supporting a local business. You'll also find a self washing station here where many guardians take their furry pals to get cleaned up. The basins are quite large to accommodate larger animals and despite being self service, it seems to be kept pretty clean. The staff were also great during our visit. They gave warm greetings and were on task, keeping the place clean, organized and stocked. Management has done a great job building a good working culture here! Overall, Pet Food Express is for sure where you'll find your pet necessities quickly, but due to the variety of items, by no means would you want to leave quickly. The available supplies and extent of options give you plenty to look through. If you're looking for something specific, the staff are available to help and fortunately prices are reasonable, so you and your pets will stroll out happy!

This review is only for the dog self-service wash. My husband and son took our 8-year-old husky for…read morea much-needed bath. When they walked in, they noticed the place was very clean, and the staff was friendly and welcoming. Before paying, my husband asked if they could try the wash first since we weren't sure whether to purchase a single wash or take advantage of the "Buy 3, Get 1 Free" special. The process was very easy--shampoo and aprons were provided, and they had 25 minutes to wash our pup. This was more than enough time to thoroughly clean our 100lb husky and use the air-dry hose. The only reason we opted for just one wash instead of the bundle was the drying system. While the air-dry hose is a nice feature, it wasn't strong enough for our husky's thick coat. We'll be looking for a place with heated dryers, but if those don't work out, we'd be happy to return here. Thank you for the great service and for cleaning up after our very hairy pup!

Our 3-year-old Frenchie had never been to the groomers before, and his first experience was…read moreamazing! I called ahead to make sure Koda would be in good hands and that they'd be able to handle him since he can be a little spicy when meeting new people. I was able to book an appointment for the very next day, and from the moment we arrived, they made sure he felt comfortable, safe, and cared for. Juan was our groomer, and I was honestly shocked at how quickly Koda warmed up to him. Thank you so much for taking such great care of our boy and making him look and feel so good!

Came here to pick up some bakery and goods for my fur baby and loved the sweet workers and the…read moreuniquely crafted baked goods! My dog personally likes the protein dry chews so I got him duck feet, turkey tendon, and peanut butter dipped sweet potato, got multiple of those and total came out $14. They also do grooming here and walk in services like nail trimming and grinding ($20). I will be back for more goodies and walk in services for my puppy Teddy!

Super cute spot. I…read moreforgot my dog's leash at home, was gonna chill at Roy's with him. After the caffeine worked with the limited handful of brain cells I have, I looked up pet supplies nearby and here we go! Got a sweet stout blue leash for my boy. ‍

Perfect spot for dog lovers/pawrents in Japantown! Cute little boutique store with lots of…read moreselections, from cutest clothings, dog jerseys, food, snacks to amazing selection of toys like cup noodles, sushi, lucky envelope, etc. You and your pup will have a great time here. Parking in Japantown is always a challenge in the weekend but be patient. You will find a spot and hope the walking distance is not too bad for you. But it's a great way for your pup to get their walks in and sniff away all the wonderful smell of Japantown. Biscuits boutique looks kawaii with the wooden brand board and the big windows display with the words "Give a dog a bone"! Let your dog lead you to this boutique! They'll know the way LOL The service was kind. The staff immediately greeted you when you walked in and let you have your space and time to browse around. Trust me, you and your dog will get lost in this store with all the selections they have! The prices are reasonable in my opinion. Honestly, when it comes to your fur baby, nothing is too expensive !

I've been a Petco customer for years, but just for dog food and toys, etc. Never grooming. We've…read morealways had dogs with flat coats that we could shower at home and never needed grooming. But this summer we adopted a chihuahua mix that had got a bit fluffy and needed a haircut. I didn't know what to ask for, so the groomer (Carlos) gave some recommendations, and I went with his plan. I was a little surprised that the whole job took more than 2 hours, but they have a process that enables them to handle multiple dogs simultaneously. I was a little worried that our puppy would freak out in his first haircut, but he came through it fine. Kudos to the staff for their professionalism. Pro tip: call the store directly to make an appointment. That way you'll get all the details right, even if you're already in their online system. Also, show up on time. They get busy, and the groomers will spend time with you to discuss your options if you haven't put them in a hurry. Caveats: This was my first experience with the grooming services at this particular Petco. YMMV. I've had good experiences with the retail staff there as well, but like any retail store these days, sometimes they're understaffed. Nevertheless, even the retail staff have been knowledgeable about their products.

Jasmine in the fish/reptile area very well may have saved my jumping spider lol. I asked her for…read moreadvice because my new lil spider was not eating her mealworms. Girl was on hunger strike I swear. Jasmine took the time to find me the tiniest crickets possible and let me have a couple just to try out. Worked like a charm, my spider ate it up and is already eying the second one. I'll definitely be back for more crickets for her going forward!! Thank you jasmine ! Love, Anna and Ingrid

First time going and felt welcomed as soon as we walked in. Staff who helped us was super…read moreknowledgeable and didn't push any products on us, but clearly she's done her research and also offered samples (if they had any available). Definitely would come back for my dog, Yuna, and get her nutritional fix (and treats!) from here.

I absolutely love this place. Still!! They really do have…read moreeverything and are super friendly, and every time I go in it's just been a really great experience for me and for my smol doggo.

I was so excited to come here! I saw on the FERA website that they carry their doggie supplements…read morefor allergies & immunity. When I visit they had nothing from the line and nothing else comparable. So much opportunity for this spot but the merchandise is VERY limited.

Woofboard is an excellent local business. Our family first found out about Woofboard at SJ Made…read moremarket events and later visited its pop-up storefront near San Pedro Square courtesy of SJ Moments Pop-up Storefronts. I started shopping there for treats, toys, and accessories for our two dogs: BEY, the Bassett Hound queen, and Boomer, the beagle. The owner is very friendly and welcoming. It's a convenient, all-in-one shop. I'm thrilled that Woofboard now has an official, physical store in the heart of Campbell. The selection and inventory are vast, and I'm constantly discovering new treats, gadgets, and accessories for our dogs. I highly recommend supporting this local business! If you're in the South Bay, be sure to check it out!

Amazing customer service. The team here went above and beyond. I had a problem with my delivery and…read moreCourtney and Chris handled the issue capably, compassionately, and efficiently. Courtney was super responsive and stayed in close communication with me and their other team, and coordinated with Chris who also helped me. They handled the situation seamlessly and made sure I got what I needed. I wasn't left hanging to figure it out on my own - they were proactive and incredibly helpful. They were responsive and genuine. Outstanding service. Thank you!

always want the best food for my little guy, and this place has an amazing selection of kibble and…read moreclean brands! I usually come here to refill on kibble and some treats. If you're looking for toys, you can go to any pet store for a fraction of the price, but I always splurge on my dog's food here. you can also wash your dog here which is pretty cool, I've never used it but I see lots of parents come here with their pups to get them washed

Petco has everything Frankie needs and loves. The staff is helpful and friendly. They offer a large…read moretable of cookie bins with a good variety. of flavors. You can mix and match the bags if you want, since they are sold by the pound. experience). The fact that I can bring Frankie inside with me and let him look around so I can note what his preferences are is a major draw for us. As I am wrapping up this review, I see that I am writing it about a different store than I intended. But I believe that this company is committed to hiring quality staff across the board because of its love for animals. Thus I will post it anyway.

I had always received excellent customer service not only at the store when purchasing product, but…read morealso the grooming and at the Vetco clinic