Incredible plumber. We just moved into a fixer-upper and there were multiple leaks we had to take…read morecare of. We evaluated around 6-7 companies, and off the recommendation of a neighbor we had Letts come out. I was a bit hesitant because you are charged for a minimum of an hour, there is no free estimate. However, in that time he shored up a leak with a temporary patch and had an estimate of how much work it would be to take care of everything, which ended up being much more reasonable than some other places we evaluated. Adam came back when he had enough open schedule to fix everything and some parts were shipped in. An incredibly nice guy, and just an incredibly fair and integrity oriented operation. All the vendors I evaluated were five stars with many reviews, but Letts was the only one that didn't feel like I was being upsold and he was just out there to help me solve my problems. Honestly can't wait to hire them again, which is an absurd thing to say about a plumber, but man what a great experience. I will rave about them to anyone who will listen.

We continue to rely on Letts Plumbing for our various needs. They installed a water cutoff valve…read morefor a refrigerator water line (whoever did the initial install didnt put one in!). They most recently removed an old water softener and installed new copper piping where the softener connections were. Oddly, the tech charged us for new copper while keeping the copper sections he removed, saying he was adding it to their collection. I get not being able to reuse the sections connected to the old valves but there was some that could have been reused, or left for our recycling. Not a huge deal, just seemed odd that he mentioned keeping it for their future use. We'll still use Letts and recommend them to friends. They're very prompt. The work is done well. And the job sites are left clean.

I'm so thankful I found Plumbing Geeks. After calling three other plumbers who weren't available…read morefor several days, I needed help ASAP for an external pipe leak that had clearly been going on for a while. When I called, I believe it was Mark who answered the phone right away and assured me someone would be there first thing in the morning. Michael actually arrived even earlier than expected, which was a huge relief. He provided a very reasonable quote and got started immediately. The entire process was smooth and stress-free--it was truly effortless working with Plumbing Geeks. While I hope I don't have any more leaks in the future, they will absolutely be the first company I call if I do.

Outstanding. Say no more. Brian was professional and efficient. Price was in line with others…read more Response was quick and communication was excellent.

Belfast plumping has always been here for my family and all our plumbing needs & emergencies; from…read moreleaks, toilets, water heater, dishwasher issues, fixing pipes under the house. Always responsive always friendly and always @ a reasonable in price, I've been a home owner for over 30 years and Belfast is by far the best I could ever ask for or recommend

I've used Belfast Plumbing at my home in Clayton at least 4 times, Brian came back out today and…read moreonce again I was so impressed with his skills and knowledge. Never put off your project because you're not sure who to call, pick up the phone and get Belfast there and you won't be sorry!

I noticed a faint gas smell every time I opened the cabinet door next to the oven. It would go away…read moreafter a moment, but I didn't want to take any chances, so I called and spoke with Janet. She quickly scheduled an inspection for the same day. Jesus and Alejandro arrived and were polite, courteous, and professional from the start. They walked me through everything they were doing while diagnosing the issue, and sure enough, they found the leak. They left briefly to pick up the necessary parts and came back to complete the repair. Throughout the entire process, Jesus kept me informed every step of the way--no surprises at all. They also left our home just as clean as they found it, which I really appreciated. This was my fourth time using Concord Rooter and Plumbing, and once again they delivered excellent service. I wouldn't hesitate to call them again for any future plumbing needs.

We had a very difficult plumbing emergency that many plumbers either wouldn't take on or would have…read morecharged us twice as much for. They came through when we needed them and made our emergency a priority. A huge thank you to Marco, Jesus, and Alejandro for all their hard work and professionalism. And a special thank you to Jacky in the office for keeping us updated throughout the entire job. Everyone was friendly, responsive, and truly went above and beyond. Thank you for the excellent service

Came out to replace a leaking shower mixing valve/cartridge... They worked very fast and gave me a…read morequote on another plubming item that I have been putting off. Courteous and on time (early really) Will be using them again

Edwin and Jose provided top quality plumbing services. They installed a seismic house gas shut off…read morevalve and Grohe shower valve. The new shower valve cartridge that I purchased happened to be faulty during the installation. I really appreciated that they waited for me to go get another valve cartridge at the plumbing store so they could finish the shower installation that day. Their prices were the best of four quotes that I got from other plumbers, and I would highly recommend them if you have any plumbing needs. I will definitely call them for all my future plumbing issues.

Absolutely love Niko's Plumbing! We have had Niko's extended team out for several jobs over the…read moreyears and they have always been dependable, honest, responsive, and fair. His team has snaked our main line a couple of times, taking care of tree roots and blockages. We ultimately needed a main drain replacement, and his team handled the job like total champs: suited up, got under the house, and got us back in service the same day. This is a genuine, local family business of people who really pour their hearts into their work - true tradesman, and true professionals. Niko is an absolute gem and it does not get any better than this!

Had a great experience with Niko's Plumbing! I initially connected with Niko over the phone, and he…read moreeven took the time to walk through the job with me on a video call, which I really appreciated. He sent Anton out for the work, and he was fantastic--professional, courteous, and very clean throughout the entire process. They did an excellent job relocating my water softener, and everything was completed quickly and efficiently. Really impressed with the service from start to finish. Thank you, Anton!

We had Echo Plumbing & Rooter handle a plumbing retrofit/improvement project at our commercial…read moreproperty in Concord to address a floor drain issue. Juan and his team were highly responsive, professional, and fair with their pricing. They solved the issue quickly and were great about following up to make sure everything was taken care of properly. What really stood out was their ability to come up with a cost-effective solution. Instead of recommending a major tear-out and replacement of the existing drain trap in the slab floor, Juan suggested a retrofit component that solved the problem without the need for extensive demolition. This saved us a significant amount of money and disruption to the property. We really appreciated that they took the time to find the right solution rather than simply recommending the most expensive option. Their communication, responsiveness, and professionalism throughout the project were excellent. We'll definitely be using Juan and his team again for any future plumbing repairs or work needed at the property. I would absolutely recommend them to anyone in the Concord area for high quality plumbing services.

I had tech Chris come out and completely rebuild an older Toto toilet. Chris pulled the toilet and…read moreredid the wax seal, replaced both drain and fill valve assemblies, installed a new handle, and tested to get everything perfect. It is now a brand new toilet again, and I'm worry free for years to come. Echo was easy to schedule and work with; great company!

We were replacing a gas water heater with a hybrid electric heat pump water heater. Generally, this…read moretype of heater costs twice as much (price and installation) as a traditional electric water heater, but costs a lot less to run (and therefore you recoup the additional cost in a few years from lower operating costs). I had a very easy experience getting an on-site quote. I received 3 quotes for this job. 2 quotes, including this one, came in around $7100. I went with a third one at around $6700 (which included an additional mixing valve) and am very happy with my decision. Overall price was not a big part of my decision, but brand of water heater was. After doing some research online, the most recommended brands are AO Smith and Rheem (GE). Both higher quotes were for Navien, which has only been making heat pump water heaters for 1 year, but I was told that it is the most reliable brand. I did not understand how this claim could be made, given how short the duration of evaluation for this product. Even the worst appliances usually work for at least a year. So I requested a quote for AO Smith or Rheem, which I did not get. I'm not sure why my brand request was not honored, but it made me question whether I should go with a company that either has communication issues or maybe some type of deal with Navien that I was not informed about. Many water heater installers are preferred installers of certain brands, which means they can get better pricing, etc. I did not want to be a guinea pig for Navien.

After getting a very high quote from a major plumbing chain, we decided to contact Water Heater…read moreMasters. We had an absolutely fantastic experience with Water Heater Masters. Alex sent our technician, Rojo, who helped install a new 40-gallon gas water heater in our indoor utility closet, and he was incredibly diligent, professional, and efficient from start to finish. Installing a tank in an inside closet can be tricky, but Rojo handled the entire job seamlessly in just 2 hours. He replaced everything with high-quality components, including: * New hot and cold water flex lines * A brand new water shut-off valve * A new gas flex line and sediment trap * Fully reworked earthquake straps (to meet California safety codes) * Properly updated T&P line and venting He also took care of the removal and disposal of our heavy 18 yr old tank, leaving the utility closet completely clean. If you want fair pricing, expert specialized service, and a technician who respects your time and home, call Water Heater Masters and ask for Rojo. Highly recommended!

Bob saved my butt plumbing wise twice now! I called him the first time to replace my toilet flange…read morewhich was cast iron. He quoted me without seeing the work and when it was a little more than he bargained for he stuck to his price. Not only that but he did a fantastic job replacing it making it the perfect height and cutting the pipe down so it would seal perfect. The second time I had him come out it was to help me install my bathtub. I couldn't take the old one anymore and honestly looked at a lot of options. I almost got it re-coated but I knew I wanted things done right. So I took out the old tub and drywall and bought a new tub. Now's when the fun started. I personally had no clue how to connect a tub. All I knew was that I'd have to get someone to do it for me. I bought the hardware and a couple guys I knew told me "oh yeah I can help you out man!" Famous last words. Word to the wise don't let anyone do you favors. All my "friends" wanted to cut corners and never showed up. So again I called Bob. He quoted me a fair price so I hired him. I was just blown away! He replaced all the plumbing from the main pipe up with new copper pipes (Not the cheap plastic everyone uses!) He even raised the height of the shower head for me. He even used 2x4 lumber to build a rest for the lip of the tub so it would drain in my unlevel house haha. To go one step further he even sealed the cracks between the wood under the tub and the gaps in the wall with some foam spray. To say he went above and beyond my expectations is an understatement. Then to top it off he said it was cheaper than he quoted. Bob is one heck of a guy. I'm going to use him on all my plumbing problems and recommend him to my friends and family for all of theirs!

Excellent.....I was referred to Bob from another plumber I have had do work but was too busy to…read moremeet my current plumbing needs. Bob did exactly what he said he would do, was professional and fair and transparent from a pricing perspective. He installed a new shower controller, did work on the shower drain and also installed a tile ready shower pan. I will call Bob again for future plumbing work and will refer others to him without hesitation. Thank you Bob!

This review is based solely on the initial contact, consultation, and estimate, as I did not have…read morethe work completed by Jazz. My initial contact with the company was excellent. The person who answered the phone was professional, patient, and courteous, even as I worked through my concerns and asked some repetitive questions. At no point did I detect any frustration or impatience, which I truly appreciated. Jazz was also able to schedule an appointment for the following day. Joe was assigned to provide my estimate. He arrived on time and had a great attitude from the start. He was patient and willing to listen to all of my concerns, answer my questions, and discuss different alternatives. Before leaving, he provided a detailed quote with different payment options, which made it easy to understand the choices available to me. I requested the consultation because I was experiencing water hammering when using multiple fixtures. Since diagnosing water hammering can involve a process of elimination to determine the underlying cause, I received different opinions and recommendations from the plumbers I consulted. Jazz recommended installing a new water hammer arrestor along with a washing machine box. One thing I especially appreciated about Joe's explanation was Jazz's no-frustration guarantee. As it was explained to me, if additional issues arose during the repair process, Jazz would address them at no additional cost. My primary hesitation with moving forward was that installing the new washing machine box could require cutting into the wall. I was advised that Jazz would replace the drywall, but I would need to hire someone else to finish the mudding and painting. I understand that this may be standard practice in the industry, so I don't consider it a negative reflection on Jazz. It is simply an additional project that I am not interested in taking on at this time. Ultimately, each plumber who provided me with an estimate had a different opinion about what might be causing the water hammering. Given the uncertainty surrounding the exact cause, I decided to start with the simplest and least invasive solution: installing a washing machine water hammer arrestor, which was recommended by another company. Although I ultimately decided to pursue a different approach, I had a very positive experience with Jazz throughout the consultation and estimate process. I especially appreciated the excellent customer service during my initial call, the quick scheduling, Joe's professionalism and positive attitude, his willingness to listen to my concerns, and the clear options and pricing he provided.

Jazz was first responsible for fixing our broken dishwasher. The professionalism and education…read moregiven freely to me during the process really stood out. They hit another home run when Isaiah and Monty were assigned to a plumbing issue at my house. It was a hectic week to start, topped off with a backed up toilet that started to overflow. After I turned off the toilet and used a plunger and some elbow grease to fight back the overflow, I knew I needed a professional opinion. Turns out, Jazz not only fixed a huge backup of sewage, fixing the immediate issue; they did it with such professionalism that I was really impressed. Monty and Isaiah were a great team. Special shout out to their non-pushy approach. I really appreciated the speed, efficiency, professionalism and honesty that these associates demonstrated. The folks on the phone, such as Mario and Adrian/AJ, are also fantastic and really made the process easy end-to-end. Well done, Jazz. That was excellent overall value and the highest-quality service I could ever ask for.