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Contra Costa

5.0 (1 review)
Closed • 12:00 pm - 5:00 PM

Services - Contra Costa

Appliance repair

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9 years ago

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Friedmans Appliance

Friedmans Appliance

(1.6k reviews)

$$

1.) CUSTOMER Service - 6 out of 5 Stars! DAVID WEST is hands down, the BEST in the industry and…read moretreated us professionally and fairly when things didn't go as planned with a defective appliance. He KNOWS these appliances inside and out. 2.) SELECTION: this store has it ALL. It's like a kid in a candy store--the best and widest variety of every appliance for your home. 3.) VALUE: David did everything he could to research the best products for our (limited space) condo while ensuring the best prices. Besides our refer and dishwasher, we'll be buying ALL our appliances from Friedmans (and David) in the future. Thank you Dave and Friedmans! C & D Crosby

Purchased a 48" built-in Sub-Zero refrigerator from Friedmans. The contract clearly included…read morein-home delivery ("deliver into home use Harvey"). On delivery day, a crew of only two movers arrived and was unable to complete the in-home placement. The unit was left outside. This was a direct failure to fulfill what was explicitly stated in the contract. To avoid delaying our project, we had to coordinate seven people on short notice to move the refrigerator into the house ourselves, and minor damage occurred during the process. When I raised this issue, the response was equally disappointing. After an initial reply, the salesperson stopped responding entirely. When I called the store, I was told that in-home delivery was not their responsibility and that I needed to follow up with the salesperson--despite the contract clearly stating otherwise. In other words, they neither honored the agreed terms nor took responsibility afterward. Very disappointing experience, especially for a high-end purchase.

Top Repair - Top Repair
Appliance

Top Repair

(310 reviews)

Outer Richmond

We are very happy with the service from Ebi. The technician was extremely professional, patient,…read moreand thorough while fixing our dryer. He carefully checked everything and explained the problem in a way that was easy to understand. It's rare to find such attentive and reliable service these days. Highly recommended!

I have a dual GE Café gas oven/range, and the larger oven stopped working. I called Top Repair and…read morea tech came out to assess it -- turned out the igniter needed to be replaced. He didn't have the part on hand, so I paid for the part and the service call. He estimated 7-10 business days, but they got it in just 3, so my oven was back up and running in less than a week. After he installed the igniter, we ran a test on all the functions and discovered the convection wasn't working. He pulled the stove out, ran a diagnostic, and showed me that the control board was burnt out and not getting power. Replacing it would run $600, so I chose to hold off since the oven itself works fine and I rarely use the convection feature but I'll definitely be calling them back when I'm ready, because a new range runs about $4K and that's not a conversation I want to have right now. Total cost for the igniter repair was $300. The tech was knowledgeable, efficient, and got the job done without any drama. I highly recommend Top Repair they'll get you up and running again without breaking the bank, and the quality of work is top notch.

Contra Costa - homeappliancerepair - Updated May 2026

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