1. Convenient Water Heaters And Plumbing

    1. Convenient Water Heaters And Plumbing

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    Graham, WA

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    Convenient Water Heaters And Plumbing

    5.0 (2 reviews)
    Closed 7:00 am - 6:00 pm

    Services - Convenient Water Heaters And Plumbing

    Plumbing inspection

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    2 years ago

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    Mountain Heating & Cooling

    Mountain Heating & Cooling

    (40 reviews)

    RUN!!! Do not use this company. Complete waste of time, energy and money. We hired them to move our…read moremini split during a small remodel. After doing so, the unit not longer work. They took our full payment for "phase one" and were supposed to return after ordering a part they apparently needed to finish the job. Over a month went by after never hearing from them, we reached our several times asking for an update and only when we threatened to escalate the matter did they finally get back to us (clearly they never ordered the part in the first place - waiting until this point to order the part). They finally came back to attempt finishing the job and were unable to make the unit work again. They left the site and said they would get back to us with a solution. They ghosted us again - my husband had to call on a different line to finally get an answer. They then proceeded to say we actually needed to hire an electrician to get the job done. We finally hired another HVAC company that came Immediately and resolved our issue. We are out thousands because of them. We asked for at least a partial refund but again have not heard back. Totally unacceptable and advise anyone considering them not to proceed. And to make matters worse - they left it a complete mess. Dirty hand prints everywhere, etc.

    Mountain Heating & Cooling- Previously Mountain Plumbing- Installed my Water Heater in the fall of…read more2023 via my American Home Shield Warranty. I paid for a few parts out of pocket but it was a very reasonable/low number for a warranty replacement. AHS covers labor and the tank, and I pay for parts or permitting. The water heater spontaneously burned itself up in Feb '26. I requested AHS resend Mountain out because they did the original install. They come out Feb 2nd to evaluate. I ask the plumber to look at the toilet that I think is leaking as well. The next thing I know, he says "toilet is off, I can't replace it". Didn't warn me that the toilet would be removed and didn't check to make sure I had another. He disconnects the WH, said I need an electrician- scheduled to come out the next day. Electrician visited the next day. 2 day's later. I get the attached quote. Not only is it a blanket high dollar estimate that does not affect my situation at all, but the permit included was for HVAC permit services. I called the company and they refused to tailor the quote for my situation. I was told that Mountain Plumbing went under because they weren't charging people correctly. When I said I couldn't foot that bill for a warranty replacement. I was offered financing that was a higher interest rate then listed on their website. None of the terms matched. Because Mountain refused to fix the quote to reflect what would actually need to be done instead of a blanket install estimate, AHS would not proceed with the fix. I fought for 3 weeks with this stone hearted company. I called and requested to speak to the owner but he was recovering from surgery. Meanwhile, a single mom and her 2 small kids are without hot water for 3 weeks. That's not even the whole story. Mountain Heating & Cooling had an expired license for their plumbing permits when they performed work at my home. I spoke with L&I and they confirmed that a Plumbing license is separate from an HVAC license. I took screenshots and included the dates in the images. They were not legally allowed to work or provide bids while their license was suspended. Did they apologize? No. They argued and don't seem to know their own licensing requirements. Mountain also lied to AHS and said they were permitted the entire time, despite evidence they were not. Mountain treated me inhumanely and with disregard. They tried to extort money out of me because having hot water in winter months with small kids is essential. They created undue hardship and distress on my and my children's lives. They are not an honest company. I had several other plumbers come out to give me a quote and none of them quoted such an exorbitant fee for a warranty replacement. I did however received multiple notes regarding the previous install by Mountain where none of the piping to that tank, hosing, or earthquake straps were up to code/installed properly orginally. Mountain wanted to take advantage of me and tried to give me empty reasons to do a complete replacement of all those line items. If I didn't agree to the quote, no work would be done, but then Mountain would make me pay the amount I agreed to regardless of if those items needed to be replaced or not. Mountain used specific language to ensure AHS wouldn't cover these fees. AHS doesn't pay the normal rate of labor, so Mountain took this opportunity to try and squeeze it out of me. They called all items "Modifications" but AHS doesn't cover modifications, just installs and replacements. Mountain Heating & Cooling is deceitful and dishonest. I would take your business elsewhere. I definitely did.

    2 Sons Plumbing & Sewer- Tacoma

    2 Sons Plumbing & Sewer- Tacoma

    (26 reviews)

    Do not use 2 sons Plumbing. This company and its employees are terrible. They do not know what they…read moreare doing. Two weeks on a plumbing job that should have only taken 2 maybe 4 days at most. for over a week now more than 7 days they bring in 4 and more of their trucks and vans blocking driveways. When asked how long it going to take them to finish the job. They just smile at you and say nothing. Plus they are RUDE.! They act they they just do not care. That is why I'm posting this.

    My Heat pump HVAC system that was only a year old quit pumping AC on a really HOT day with holidays…read morecoming! The original installer was no longer around and it turned out they had made some mistakes in the installation causing the breakage of a part due to water and dust in the coolant because there was no filter dry installed. It was not an easy thing to find because it looked just fine at first. I had 2 other companies over to try and fix it but they could not find what was wrong and more or less abandoned me. Then I found 2 sons and I am so glad I did. 2 SONS sent Steven over and he really knows heat pumps. He went through the entire system very carefully and finally found the problem.....which he fixed beautifully. He went above and beyond helping me and trying not to cost me too much money. I can't thank him enough. And Debbie in the office was so helpful too. When she knew I couldn't take the heat due to a stroke, she made sure I got help right away. A big thank you to 2 Sons! Great company!

    Convenient Water Heaters And Plumbing - plumbing - Updated September 2026

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