My 1st time having cookout & I was hyped! I kept it simple with a basic cheeseburger & a banana pudding milkshake. The home made patty makes the burger the best. Fresh ingredients- the raw onions & lettuce were refreshingly crisp! The banana pudding milkshake is a must have!!!!! read more

Cook Out is one of the best regional fast food chains I've ever had the experience of trying. Cook Out is inexpensive, great food served quickly with a smile. And the variety of food is amazing. Trust me on this -- the "tray" at Cook Out is the best fast food value anywhere. Your choice of entrees (and there are quite a few), two sides, and a drink for under $6. When you combine that with the variety of food, shake flavors, and late hours, there's no better option out there. If there's a downside at all, it's that most of their locations are to-go only. read more

i understand that cookout can't be the highest quality due to how affordable it is, but this is ridiculous. the patty they gave me did not even take up 50% of the bun and their new fries are 10x worse than the old ones. oven baked grocery store fries taste better than these. read more

Cook Out - Small cheeseburger - Burgers Near Me - Charlotte, North Carolina

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Didn't even get our orders right. 2 chicken tender trays with chicken quesadillas and Cajun fry's. Got a chicken quesadilla and regular fry. Raising prices and cheating us out of our money, thanks guys. read more

Eh food was ok. We waited a good 30 min. The corn dogs were over done. The food was just not good. My milkshake was good but chic fil a never makes me feel food. read more

lately they have been very slow. lines barely move. hardly acknowledge someone is at the speaker. been waiting 40+ minutes just to order and wait to get to the window just to have to wait again once at the window. I've had messed up orders but after waiting so long did not go back. use to be a decent location but now smh read more

Food is great but the staff at this location isn't as courteous as they should be. Also, They also have a 94.5 cleanliness rating which is disappointing. I would suggest one of the other Cook Out Locations. read more

Consistently good burgers. Fries are hit or miss, but their chicken nuggets and chicken wraps are on point. Probably the best fast food "bang for your buck" around. The speakers in the drive through always have me guessing as to what the employees are saying and seriously need to be replaced, but since the conversation is pretty much limited to "is that all for your order" or "what sides do you want", we manage. read more

So my husband and I were told to come here for the milkshakes since they were so loaded and good. We came on an empty stomach and ordered food as well. We absolutely loved the food because the price point was so affordable for all that you could get. Back home it could slightly be compared to Ted's except knock off about $10! We ordered bacon cheeseburgers, fries, quesadillas, and of course the milkshakes. Everything was A1 and just like I was told my peach cobbler milkshake came with chunks of pie in it, yummmm. We'll definitely be back. read more

The Customer Service is HORRENDOUS!!!! Expect nothing in the form of ornslight resemblance to Service

Waited 40 minutes to place an order at the drive thru. Five cars in the other lane were served in the time I was there. Probably would still be waiting if I hadn't pulled away. Worst service I've ever received at a restaurant, avoid at all costs. read more

Cool Out = a great dinner for cheap. Is it the healthiest? No. Is it the best bang for your buck and always on point? Yes. If you don't go for a tray then I don't know what you are doing! Personally I'm not the biggest fan of the French fries. They are the best side deal in the tray because they give you a good amount of them! Always ask for them Cajun style! If you order onion rings they only give you 3 maybe 4 if you're lucky. Some Cook Outs take an extremely long time to get your food out, but this is fairly efficient. The staff is usually nice and gives you plenty of sauce. Overall if you are hungry, looking for something cheap and fulfilling Cook Out is the place to go. read more

The girl was RUDE she doesn't know what customer service is! They're not using masks. read more

prepare to wait for over an hour while the other line continues moving. They should have a manager or someone keeping an eye on this read more

F*** this place. I waited in line for 45 minutes and ordered 3 orders of chicken tenders and fries, and a milk shake. I got 1 order of fries and the milkshake .... And paid for everything. And the food was foul. I NEVER leave reviews. This is literally my first review ever because I am LIVID. eat somewhere else. Anywhere else read more

gave me 5/6 very large pieces of lettuce on my too little burger, slow and rude service.then after being slow had the gall to rush me out the drive to through 2/10 experience. read more

this is the most disgusting thing I've ever experienced in fast food, we pull up to cook out and ordered our trays when they handed us our drinks we noticed a gnat on the lid of one of them. Okay fine they go ahead and change that out. We pull off and a minute down the road we open up our bag of fried and ANOTHER GNAT was IN the bag! Okay so at this point we decided to look in all of the food we open up the first tray and ANOTHER dead gnat was inside of our tray. We took it all back and they refunded the money. read more

Food was pretty much eh. Got the tray with a 1/4 hamburger. You have to pick your toppings but they don't give you options on the menu so if you don't tell them anything you get a plain burger. Onion rings were flavorless, hushpuppies were dry, and the fries weren't crispy. Tasted like they've been sitting so they were soggyish. You have to order outside & there's no place to sit so you have to either sit on the floor or eat in your car read more

It's late, you're drunk, nothing's open you're probably hungry. The menu is self explanatory. Nothing is organic, but it gets the job done. Good greasy food after a long night out. No matter what you order you'll enjoy it. I always get the chicken strip tray. I don't like milkshakes but I heard they're good. Just do it. read more

I was super excited to try this fast food joint looked super cool from the outside and Ive scene them all over Charlotte. Well lets just say it wasn't awful but I was very surprised at the higher prices considering its basically just a fast food place. The burger was extremely greasy probably the greasiest burger I've ever had in my life. The fries were good. The people were friendly but I would just tell the owner maybe lay off a bit on the grease. I wish I had more to say but its a meh from me. read more

Well, this was a stop in Charlotte SC. Usually love the burgers and mine was "ok" this time . Drive thru Servers were not pleasant or helpful. So we just ordered ; onion rings , a regular cheddar burger and a coke . Would have ordered a milkshake but those drive thru girls ...just, nope. Burger was way too greasy, salty (??) And onion rings chewy. Disappointed this go round . The burger usually has that great "cookout" flavor but not today. Sigh. N read more

The staff held the line until after 4am so they could say they were "CLOSED". We waited in line for almost 15mins prior to closing time. Literally drove all the way across town for this. I wasted my time and gas to be rudely told off by your staff. I'm utterly disappointed and I will never return to this establishment. read more

Slowest drive through, person on the chat line dosnt know how to respond. Asked for the order multiple times and is illiterate. Proceeds to watch the cashier drop the customers change and have them give more instead of say it was her fault read more

Cookout is by far my go to on a late night or simply a night I don't feel like cooking. Or when I'm hanging with friends and don't feel like ordering pizza. Or when I just get back from a flight. Really I don't need an excuse to go because it always hits the spot. This is the closest cook out to south end so when I'm down there hanging with friends this is usually our go to spot for a quick dinner. This location is fast with orders and the staff is good. They reversed an order once for me and gave me a beef quesadilla instead of chicken so that's why I gave it 4 stars. Chicken is by far the superior and I was sad. Hasn't happened since so I have forgiven them. read more

The Freedom Drive Cook Out is a very special place. The convenient double drive-through, ever-present squad cars (I hear this used to be a pretty bad neighborhood), super-fast and friendly service; all good things. But nothing holds a candle to their 40 fresh milkshakes. The peach cobbler shake is my favorite--it's peach cobbler a la mode that you can suck through a straw!! (Duh, it's a milk shake, but ommm...) A very close second is the watermelon milkshake, only available July through August. I can't think of anything more refreshing on a hot summer day than chilled chunks of watermelon in ice cream. Sooo good. The servers seem to be having fun too; last time I was there I caught a shake competition and had to decide who'd made the best one. I think I was the winner there. For the savory crowd, they offer crazy cheap variety platters with burgers, fries and barbecue choices, but don't believe the hype if you're with a hungry crowd. The trays are disappointingly small (how else could they offer all that for $5?) and really could only satisfy one person with a big appetite (me). The burgers are pretty good, juicy. Before moving to NC I'd never heard of the Cook Out chain; glad that's been fixed! read more

Their milkshake selection is crazy. Go here only for the milkshakes(especially the peanut butter fudge one). That being said, the cajun fries are OK, the hush puppies are unimpressive, and the Cook Out style burger is a typical fast food burger. Its a little better than steak & shake but that isn't a tall order. See if they can give you a spoon with your milkshake unless you have the soft palate muscle strength to suck a golf ball through a garden hose*. It is very thick. *from Full Metal Jacket. read more

I'm from Raleigh and the service at this cookout compared to back home is way slower. In addition, cookout is more known to be a late night meal and they just were not prepared for 4 cars late and night apparently. Also, got a milkshake wrong that was asked 3 times to make sure they got it correct. And once I got it I knew it was wrong. In addition, to the shake I got a side of attitude with it! read more

They get 5 stars just for having such a wide variety of milkshakes. I think we were told there are 200 different flavor combinations. What? I mean that is just overwhelming. I have never had a meal at cookout but I did have the pleasure of trying one of their shakes this past weekend. The orange push pop milkshake tastes just like an orange push pop. Remember those? Such a refreshing treat on a hot summer day. It will definitely take you back to your childhood as well. Yummy yummy! When a smoothie just won't cut it and you have to go a little bit more "dirty"...check out the shakes at Cookout. You won't be disappointed. read more

Great quality for tiny price. Hot, fresh, made to your order, with milkshakes that are the BEST. Cheap and cheerful. Strawberry shake had many chunks of strawberry, double chocolate was as advertised. And they were so thick with ice cream that you had to wait in order to get the shake thru your straw. Wish we had this up north in CT. EXCELLENT VALUE! read more

1 hour 45 minute drive through wait? And can't leave the drive through once you enter? Omg most horrific fast food wait of my life!!! At 245 am when you're dead tired!!! Uber Eats it this is crazy! read more

This has to have been the worst fast food place i've ever been to. The drive through took forever and we did not even get what we ordered. Do not go to this location read more

Food is always fantastic! They get shifty on the portions sometimes but it's still good...service...well you gotta catch the good ones there's a few eggs that are rotten. read more

This is my go-to spot for late night eating. Fortunately it's close to my house, so I can satiate the post-drinking munchies that inevitably happen. The staff is friendly and quick, and the prices are unbeatable. I don't like a rut; always having "the usual" at a restaurant, but the Cook Out Style burger is what always drags me in. I can't pass up that cheese, chili and onions. My lady had the cheddar and bacon burger in a recent late night adventure to Cook Out and she gave it rave reviews. I only got to gnaw on a tiny piece of bacon, but it was enough to make me want to try it the next time I'm hungry for some grease. read more

It is tradition to simply stop at a Cook out when driving to Alabama. When I asked did they have vegetarian options, the cashier told me that they gave a vegetarian sandwich. It was simply a burger without the meat. no complaints! In addition, I ordered onion rings which were fabulous. My sister order the combo tray with a burger, double order of chicken nuggets, and a bottled water. Her meal was $4.99, and she had a lot of food. This place is truly for any budget! read more

Had the Cookout style burger (homemade chili, slaw, mustard, onions) and it was pretty darn good. Also had the Out west style burger (bbq sauce, bacon, mayo, pickles, onions) but it was blah. I didnt taste any bbq sauce at all. Had the regular chopped bbq sandwich and that was below average. I've had much better. They have something like 36 flavors of shakes. I had the blueberry cheesecake and it was really, really good. I want to try them all but will probably never get a chance. They have some really tasty sounding ones on the menu. This place is really inexpensive. Doesn't hurt your wallet at all. read more

I have been to this particular location at least three times now each time it is a horrendously long line, atrocious customer service, and OK food. I went today and my barbecue place was missing the coleslaw. The fries were not Cajun like I asked as well as my other order for my burger, the fries were off and not Cajun fries proportion is extremely small for the plate like a kid size small for McDonald's happy meals the window person is extremely rude. He did not give her seat. Did not ask me if I needed anything else and just handed me my food and shut the window so even though my order was wrong and I didn't get a receipt to make sure that I was not overcharged like previous customers especially since I did not get what I wanted I just took the food and left. The food was stale as far as the fries and the burger and barbecue was OK. I probably will not be coming back to this location as attitudes here are trash and they don't know how to listen when they're taking an order. read more

TERRIBLE SERVICE, worst I have ever seen in my life! The drive through is so slow and the workers act like they do not even care. They do not understand how to simply serve food to customers. I overheard one of the workers talking about how high they were and that they didn't know what was going on, clearly. Will never go back to this place again. Save yourself the 1 hour wait. Even in a pandemic, this service was totally unacceptable!!! read more

Attempted to get food here several times throughout the pandemic. Staff either don't wear masks or they wear them improperly while handling your drinks, food, and money. No gloves either. Disgusting they allow this in food service. read more

Having spent some time in past in N.C. it was awesome coming back to something familiar. For what you pay you get a lot of value and something that's delicious. However, definitely not the healthiest thing around by any means but I think one knows that coming here. Love the peanut butter banana shake and the spicy chicken sandwich here! read more

Its like any other cook out, mediocre food at a decently cheap price. The only real difference is this location doesnt understand what "open until 4am" means cause they closed early and ignored all the people in line waiting patiently. The employees need to be retrain to do their job properly. read more