When I came to Charlotte not too long ago for a family trip, we ate at Cook Out probably more than like four times lol. It's cheap! And it's pretty good. The portion sizes are good enough for what you pay for, so I can't really complain about that. And you seriously can get a shake for a dollar more if you end up getting the $5 dollar combo (1 entree, two sides and a drink and/or shake). I'm pro Cook Out. read more

I absolutely love this place. The burgers are really fresh and the milkshakes are absolutely delicious

Best fast food place to eat. Had the chargrilled burger, fries, onion rings corn on a cob, it was all delicious! Was surprise at first bht they exceed my expectations. Will definately recommend this if you are looking for a fast bite . read more

I mean can you really go wrong with cookout. The food is pretty much like any other cookout the only issue that I've ever had at this location is when they may be not accepting debit cards or not accepting cash or something they won't tell you you'll just sit in line for nothing and pull up and be pissed lol read more

In the realm of fast food, there can be only one ruler. Thr Ruler is of course, Chick-fil-a (in my humble opinion) ... and the next in line to the throne would be Sir Von Cookout, Duke of Milk Shakes and Sloppy Burgers. Cookout beats out the more well known establishments like Burger Queen, and McDowells (extra points if you can guess the movie reference) because it has that homey, family reunion type taste. The burgers aren't fancy but they come pretty well dressed. It reminds me of In & Out on the West Coast. Their grub is pretty solid and the menu is well rounded for a burger drive-thru joint. I tried two types of burgers and a pulled pork sandwich ... and a shake. Bill was less than $10 and my arteries didn't even clog that much. So the value is on par if not better than the competition. Less we forget the real reason why everyone flocks to or should flock to Cookout .. The Milk Shakes. The 50 million types of milkshakes. Seriously there's probably too many milk shakes on the menu. The cookies and cream milk shake was pretty good and kind of tasted like a McFlurry. It was think and kind of hard to suck from a stray. #pause. All and all, I'd suggest that you at least try Cookout once in your life - for the food. Then 13 times for milk shakes. Bon appetite. read more

The quality just isn't there. It was my first time. The nuggets were like sponges. One bite and I threw them away. The fries tasted like chemicals and the burger was poor quality beef with bone chunks mixed in. Never going here again. read more

Tried the oreo shake today....to die for. So delicious. I only wish they had a smaller size.....

This has got to be the worst cookout ever.... the staff is completely incompetent.... I have visited this cookout several times and each time my order is completely wrong... I give up with this restaurant read more

Just nasty..... Dry burger, stale fries you can make a better burger and fries at home. I cant believe people love this place. Only reason I would ever come back is for hush puppies and I can make them my self too. If u go here after 2am your the sketchy one read more

Waited in line for two and a half hours BEFORE they decided to randomly close my line without telling me or the 8 cars behind me. I happened to overhear someone over the menu in the first line say that they were only taking orders in the first line and walk up. When I heard this me and a few other people who had been waiting in line for two and a half + hours went to the window to see what was going on. A manager came to the window with a horrible attitude.I explained that I was initially in the first line before being told by one of their employees to move to the second line to make room for incoming cars. He then told me he didn't care and to either get behind the 12 cars in the first line or the 18 people at the walk up to have my order takin. The manger then shut the window locked it and walked away. I don't hold cookout to high standards of customer service but there is no reason for this disgusting display of poor management skills. No lights were turned off, no cone placed in the line and no employee coming to notify us. They simply just stopped responding. Mind you this was AFTER waiting two and a half hours when they just decided to stop taking orders. read more

Where else can I get a double bacon cheese burger, fries, corn dog and milkshake all for under six dollars? Oh wait no where.

Worst experience I have ever had. We waited in line 20 min. We ordered and when we approached the window and said they didn't have our order and couldn't place our order at the window. They proceeded to tell us to go back through the line. Needless to say we left. read more

Cookouts motto should be you get a corn dog and another side. I swear all everyone orders is a damn corn dog on their tray and so do I. THis cookout is fast and makes the food the same as any other cookout. Now to be a 5 star cookout, you need quesadillas. This cookout is lacking in the sides department, but other than that, just a standard cookout. read more

One if my favorite go to spots for a quick bite. Expect lots of grease and protein! The shakes here are really good too. I recommend the banana shake. Overall good value. read more

This Cookout was not a walk in the park.I had ordered a cheeseburger with lettuce tomato and onions with a side of fries and onion rings, to be honest doesn't sound so hard to get right... The cashier had one heck of an attitude.Of course I understand when people have bad days but I don't think treating their customers not nicely is the solution. Around 45 minutes had past and our order was ready. The lady who had taken our order also gave our food. Walking out we went to sit in the car and open our food... What we had was a COMPLETELY ruined order.I got a mystery meat with chopped onions big rings of onions mustard,one piece of flimsy lettuce and soggy bread from how much mustard the had put.Not to mention but the onion rings were not very good either, it was not appreciated when I had a mouth full of mustard.Over all My personal opinion is not very happy, If your looking for somewhere to try your luck go for it.Thank you read more

I have never ever EVER heard of cook-out before this weekend and BOY was I missing out!! I had the BBQ plate and a banana pudding milkshake that was so thick with banana and Nilla wafers you had to eat it with a straw. OMG was the food delicious and can we say inexpensive?? My platter cost $3 and I got BBQ,fries, hush-puppies and coleslaw. The menu seemed endless and I was seriously STUCK in the drive-thru for about 3 minutes(seemed forever) trying to order. LOL. I loved this place so much we made it a necessity to stop at every one we came across as we left out of North Carolina. read more

They have great tasting food for a reasonable price. I've only been through the drive thru lanes (there's two if them FYI) and it has always been fast service, and they haven't messed up my order yet. Great milkshake selection, I recommend the Oreo flavor. Prolly one of the best cook outs I've been to. read more

Not what I expected. The burgers are small and not that tasty. The hush puppies are good.

Do not come here late nigh the line is darn near in the middle of the highway.

Yeah yeah, it is fast food! But it is fast food done right! This location never disappoints. Service is great! Food is always hot, good and just like I order! The watermelon milkshake will change your life! read more

Good stuff. Cookout style is life. Always delivers in the late night. Be ready for a line though.

I got a chicken strips club at 11 pm and it was terrible. I was afraid if I finished eating it, I would end up being sick. The tomatoes tasted very acidic like they were old and the lettuce tasted old as well. The bread was soggy and tasted sour and old too. I don't know if it was the time of night or what. I love to eat Cook Out's food but that was the worst experience with their food I've ever had. read more

The food here is pretty good and great for a late night place to go to get something in your tummy lol. This is no "5 GUYS" though. The burgers Here are pretty small but you can get a lot here for $5 so how can you really complain. I would go back if I were to come back to Charlotte and hang out pretty late. Its more so a after party food spot. 1st on the list. read more

The people that work here are very rude and you need to speak fluent Ebonics otherwise they get upset also don't ask for sauce or extra napkins as the young lady told me "dis ain't da red lobsta"If I could compare the service to anything just look up bon qui qui on YouTube. The food is usually good. read more

If I could give this a no star I would might be the worst cookout I've ever been too. Staff and manger so rude went to order food was cut off during the order sat there for 10 min while the same person taking order was taking other people orders in other line. Never came back to finish my order so I pulled up to the window where the lady had the worst attitude and told me she told me to wait so I asked to speak to the manger which it didn't get any better there she was just as rude will be contact the number on the cups reporting this!!!! Oh and the manger or the lady that said she was lied about her name so guess will tell them the day and time so they can look up who was on the clock go to different cookout read more

Worst attitude Ignored me when i was talking to her wtf .... I love cookout but freedom's cookout need too change some employees

always good always fast...been eating at this chain for years its the best fast food around.. ive had everything on the menu just about and never had a bad meal. if you like milkshakes you cant miss one from here...yummo!! ....they will make it however you want it with in reason... just ask... you dont have to stick to the menu here, if they have it, they will put it in your shake.. :) awesome food for the price! read more

Delicious. The burger is authentic, NOT frozen. And the Reese's milkshake is amazing.

This place is so awesome. I hope you have one near you. So many milk shakes and really really good burgers. You put some strange combos together here and for cheap. There is a fan site other than the one listed on this page that has a huge list of all their locations. http://eatcookout.com read more

Ordered a grill chicken sandwich with bbq sauce, and it came with everything on it. Took back the receipt , and they refused to give me a refund. I don't mind a business making an honest mistake. Just do right by the customer (a former regular at that). read more

Waited literally 20 minutes in the drive-thru line with only three cars ahead of me, only to be handed a milkshake with a broken lid that filled up 3/4 of the cup. Rude employees, insane wait times, hit and miss qualities of food. Not impressed with this location, at all. read more