I got here at 8:50 and was standing at the outside window with several people, waited for about 15 minutes to be helped, only to be told that the outside window was now closed and that me and the 20 people I was with had to go through the drive through. I ended up going to Dairy Queen because the drive thru line was already wrapped around the building. This place sucks read more

Pretty darn good, is it a Longhorns steak burger? No, it it $14? No. Burger (or 2 hot dogs) and a side & drink like $6 bucks... Good, cheap only knock is decor (or lack of) read more

Drive through service was great! I went yesterday and at the end of a lunch rush. When I first drove by line was long but moving. When I came back, line was smaller and still moving. Staff was friendly and food was super hot and fresh. I got the 4.99 plate with the Charbroiled Chicken Cheesy style (bacon and fried onions). It came with a corn dog and fries ( you can choose other sides). I loved it, first time coming to any Cookout Location and I will definitely be back. Would post a picture but the food went so fast it would be a picture of nothing but an empty box. Oh, the only drawback was actually getting TO the place. It was confusing and could have been located or developed better. read more

Food... blah, milkshake... blah, service... blah. So 3 blahs equal 3 stars. From start to finish the entire transaction took about 15 minutes. Most of that time was spent waiting to get to the intercom then once at the intercom 3 additional minute wait. Mind you the line isn't long at all. I went around 3:30. only 1 car ahead of me at the intercom and 1 at the window for a very long time. Okay no biggie. I order from the cookout tray menu a big double burger, double fry and a chocolate chip cherry milkshake. Once I arrived to the window I wasn't greeted by the representative instead he continued to talk to other employees and take orders without recognizing/greeting me to even say one moment (the window was wide open) so therefore when I got there and seen that I spoke. No answer strike 1. After taking 2 additional orders he finally recognizes me and still doesn't greet me instead he just tells me my total. Hmm... so I give him my card and pay for the food. He hands me my bag then says "Hold on wait I have to make the shake!" Okkkkk so I wait about a minute or 2 before the employee he was talking to hands me my shake. She then ask "did he give you your spoon and straw?" I informed her he did in which she responds "Aight bet". Excuse me?!?! Strike 2. Sitting in the drive thru I decided to take a quick peak at my order the burger was wrapped but the fries were laid out in the container. I order a double fry what I received was 1 side of fries. I then move out of the line to examine the rest of my food and attempt to drink my shake. The straw provided was not wide enough for the thick shake to fit through. No problem for me I like mines thick and not runny good thing there really was a spoon in the bag. So I get my spoon out as I'm eyeing my shake. I dig in and taste! BLAND WHAT A BIG DISAPPOINTMENT! I love ice cream and this was not it! STRIKE 3 YOU'RE OUT! The burger was greasy and didn't really have a taste to it besides the large slice of onion that kept slipping off read more

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I have tried this location 3 times now , wanted to give them a second and third chance. This location is awful the service is pathetic . Three times and three times my order has been wrong or looked like it was stepped on , so disappointing for the management to allow this . read more

Terrible customer service. Every time I go here the service gets worse and worse. They tried to charge me $10 for a cookout tray and a small vanilla milkshake. Here is the dialog of my transaction: Me: "I would like a cook out tray big double w cheese and a coke" Cookout: what else for you Me: I'll have a small vanilla shake as well CO: that will be 9.28 pull forward Me at the window: How much does a vanilla shake cost? CO: it's a dollar extra Me: ok so why is my total 9.28? Isn't a cookout tray 4.99 with a drink? She closes the window for a minute then tells me "your total is 8.21" Me: that still makes no sense but ok She swipes my card and gives me my food and my shake but no drink... Me: where's my coke? CO: you told me you didn't want a coke that's why the price went down Me: No I didn't!! I said specifically that I wanted a cookout tray, a coke, and a vanilla shake Some other random dude comes up to the window: just gimme a dollar. Me: for what?? Random dude: for the drink. I said I don't have cash on me and drove away. Ridiculous. Will never return. read more

Hands down, best burger I've had. The prices are absolutely amazing and the food is cooked quickly. The $5 meal gives a lot of food for your money. My son and I were able to eat for $5. Amazing. The staff was friendly. The restaurant was clean. Great job, guys! read more

Takes forever to get food and 90% of the time my order is wrong as well. Just a bunch of people working here that don't care at all about what's going on. read more

I have loved Cook Out for a long time, and was excited to have one close by! Unfortunately, this location doesn't seem to care about the quality of their product. Three visits now, each one worse than the last. That's what I get for optimism. What happened tonight finally inspired me to get a Yelp account, though. Here's what went down: I ordered a Cook Out tray (entree, two sides, and a drink). They gave me two (small...) onion rings for one of my sides. They put the styrofoam container of Cole Slaw in my bag unsealed, so the juice spilled out all over everything else (including the seat of my car as it soaked through the bag). Good thing they put those napkins in there too, they soaked up a little bit of it in the bag. And to top it off - my burger was cold when I unwrapped it in the car. Not even sure how that's possible if it were actually cooked fresh. The bottle of water was good, so...silver lining. Don't know who this manager is, but...they've got some serious problems at this location. I'm annoyed that Yelp even made me give them one star. AVOID. read more

Our family loves Cook Out but this location needs work. We had to clean our table when we walked in (table and booth was very dirty). I went to the bathroom to wash my hands and it was dirty and needed to be serviced. The trash cans were overflowing. We ordered our food and then I went to the train station and when I went to get my drink I noticed there was black mold all over both drink machines. So I opted not to get a drink. I then went to get our condiments and napkins and when I grabbed a couple catchup packets they were covered in some yellow slimy stuff. Gross! Two of the teenagers we were with enjoyed their food which is why I gave it a two star but I was very disappointed in the food. I ordered a cheeseburger and they put a nacho cheese sauce on it! The meat was cold and the fries were cold. I will not return to this location again. read more

This was the worst experience by far that I've ever had. Not only did they over charge me for my meal the girls who were running the drive through in Marietta, GA have not been trained properly. I reached out to corporate to note my complaint & that rep did nothing but attempt to debate. She had not a care in the world for the reason i was calling. Going forward i will NEVER spend my money with this company nor will I refer them to my friends. No wonder the food is so cheap, the hire children w/no customer service trainings read more

Milkshake was the highlight. Ordered at 12:17, received order at 12:52 and it was wrong. Hush puppies cold. Onion rings lukewarm. Guy behind me in line ordered at 12:18 and received order at 12:58. Lady in the dark blue shirt didn't seem to care. She justified it because "there are a lot of orders back there." . read more

waited 35 minutes no food while others 9 orders completed asked where it was smells like drugs cold inside horrible place do not eat here..... read more

Went here at 10pm last night out of desperation because everything was closed. I was not surprised or disappointed it was just what I expected. This was my first time ever eating Cookout, and trust I would never do it again. The only thing I enjoyed was the design of the building and the pleasant guy at the drive thru window. I got literally 3 chicken nuggets not 4 but 3 lol!!! They just threw the ingredients on my burger which was sloppy. I thought I would get a cheese slice on my burger since it was a "cheeseburger" instead I got cheese used for nachos poured between to sloppy buns. But what do you expect from this fast Food place?! read more

Well I generally enjoy this fast food restaurant as the food tastes fresher than other joints, but this particular one has extremely slow service (the person in front of me just drove away after waiting for their food for a long ass time and the cashier was rude when I ordered and when I pulled up to the window and said thank you she didn't even reply. read more

Ok, let's begin with the bad. The order taker was taking my order and trying to help me navigate the most confusing menu I have ever seen. No "order by number" here. Then she stopped mid order to turn around and flirt with the cook for a minute before taking the rest of my order. She never asked me if it was for here or to go, I guess they just assumed it was and bagged it when I was eating in. Then the cook came out with the bag and called my number and I got up and walked to the counter 20 feet away and claimed it but there was no drink. The cook then went back in and I stood there for like 2 minutes waiting on my shake. Then I open the bag and there are NO napkins and NO ketchup! And, to my shock, none in the restaurant either! So you gotta go back up and wait in line again for napkins. Then I notice I am served Bible verses with my fries. Except the verses are wrong. It doesn't say "God Bless America" anywhere in the Bible. The Bible was wrote before America was ever heard of. If the business is that religious, why are they open on Sundays?? At least Chick Fill A keeps to their religious beliefs and is closed on Sundays. Then I go to drink the vanilla shake and I can't drink it. It is so hard that all I can do is eat it. So trip number 4 to the counter to fetch a spoon! I didn't order a cup of ice cream but a shake! I am giving them 3 stars because the place is clean and the food was actually quite good. read more

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Pretty terrible service and pretty dirty all around. The cashier went to refill ketchup packets and dropped about 10 on the floor and left them. I picked them up after several minutes so others wouldn't step on them. Trash was overflowing enough that another customer had to pull the lid off so he could throw his trash away. read more

The absolute worst service of any fast food place I've ever been to. I had two simple separate orders. 1st order: 2 cheeseburgers and 2 fries ( had to repeat 3x) 2nd order: 2 chicken quesadillas and a large fry Easy right? Apparently not. Got home and 1st order had 2 chsbgrs and 1 fry 2nd order had 1 quesadilla and a large fry. How the hell do you get 2 simple orders like that wrong? Won't be back. read more

This is a great place to get a healthy portion picnic type food. The hamburger was grilled to smokey perfection. They have these shakes that are to die for. I had the peach cobbler shake and I kid you not, it had the top and bottom crust in it. I had to use a spoon because it is pretty hard to slurp a peach up the straw. All and all it was a filling meal that makes you wish that you had room for more. I highly recommend this restaurant to anyone who wants a authentic cook out meal without going to the park. read more

I was craving a burger, rings and chocolate shake and hubby wanted a BBQ sandwich. He went through the drive thru and brought dinner home. My hamburger had condiments I didn't ask for and I was given the wrong milk shake. Hubby ate his sandwich and rings then went back to get my order corrected. He returned home with my original order still in the Styrofoam takeout box and my "corrected" burger in a small paper sack and my "double rings" order in an additional paper sack. Both sacks held ice cold food. Hubby said he had to wait while the cooked the burger and rings. I'm calling BS because we live less than 2 miles from Cook Out. My double order of rings was FOUR onion rings. My chocolate shake must have had 1 cup of Hershey's syrup added to it and was so bad I just poured it down the drain. Tasted like I was licking the inside of the syrup container..gross!! This was my third time to Cook Out and it will be my last. read more

I've never written a review on yelp but this places service is so terrible I had to. The food is okay but they are never actually open even by 10:45 and the staff is always rude. Usually takes between 6 and 10 minutes to get your food but I've sat there as long as 15 before leaving and just taking the $ lose. I've been there 6 or 7 times and tell myself every time I will never come back. Were done for good now. read more

Can't beat the meal deals that they have. For $4.99 you can get a burger/BBQ sandwich/Quesadilla/2 hotdogs/Corn Dog/Various Chicken Sandwiches/and more plus 2 side items and a drink. I had a burger with cajun fries and onion rings which was better than other fast food restaurants by a landslide. My husband had a burger with fries and chili and my son a hotdog. At the end of the meal we ordered a milkshake which while delicious, was so thick it took a long time to get to a consistency to go through the straw. Next time we will order the shake at the beginning of the meal so that we can drink it when we are done eating. read more

Came at 2:25am. Waited behind two cars for service. When I got the the window I waited several minutes with no response from the workers. Drove to the window the lady "signed" the cutoff symbol (a brief swipe of your neck with your folded hand) to indicate it was closed. The sign on the window stated the restaurant closes at 3:30am. Thanks for wasting my time. read more

The absolute worst location I've been too! Always slow service whether there's 1 or 5 cars in the drive thru!

Great Prices! The food is very good for the price, the bacon cheddar hot dog was very tasty. The bun was nice and soft. For the rating, I would give it a 4 read more

Good food, fast service, and friendly staff. Restaurant and bathrooms appeared clean. The kids liked all the milkshake choices, though if you have several in your order it is easy for the staff to get them mixed up. This happened to us, but wasn't the end of the world. I'm sure we will be back again soon! read more

Zero was not available Poor , no awful service Ordered slaw on side Girl gave me ATTITUDE about the request that was very clearly printed on ticket Asked twice to see a manager while I was waiting for the correct order to be made Took too long for the reorder to be made A very young woman came out and said she was the manager She acted surprised that I would complain about the service I told which one it was. She came later and gave me my money back Hot dog with chili was good Slaw was not great read more

The only thing I get here is their milkshakes and they are the best milkshakes I have gotten in a long time!

Cook out is and always be a cheap late night staple. Finally one a closer location than going to Atlanta, west Cobb, or Kennesaw. Always hot and fresh. To the beautiful lady who always makes my milk shakes, you bae. read more

We rolled up to the drive thru just trying to get some food. As soon as we approached it we were rudely addressed by the girl operating it. Already annoyed by her, we sat in silence to select our order. We then heard her come on just as rude as before. The entire ordering process was an attitude. Why show up to work if you hate it so much? Why let people like this be social for your company? This happened on 8/9/19 at 6:20PM. read more

The food was very good, but it took 25 minutes to get my burger, hushpuppies, and onion rings. Somehow they managed to lose my order. Even after going up to the counter and asking to check my order after the first 10 minutes (even though it was taking everyone around me less than five minutes to get theirs). Finally after my 3rd inquiry about my order they asked for my receipt and 5 minutes later I got my order. The cashier didn't even say sorry. I realize things happen, but at least say your sorry. Food was good though. read more

I have been in the drive through in front of the screen for about 35 minutes now and still no service. They're going extremely slow and i can't even turn around cuz of the cars that have also been waiting that long. I don't know how many god damn times you have to get a terrible review to change the people who are working for you. I would never let employees do this to anyone!!!!!!!!! 40 minutes not even to get my order yet? What is wrong with this location?!! Why????? For months we have to go through this, change your god damn employees read more

Cook Out - Burgers Near Me - Marietta, Georgia

The cheeseburger was delicious! I love their tray concept and having a variety of options for sides. Their fries are not the greatest. I'll try the onion rings next time. read more

Terrible service, poor attitudes and improper orders. Instead of paying attention to customer service they insisted on playing a starring game with us for 20 minutes. We ordered fries and onion rings which shouldn't take long at all and with the time period we spent waiting I expected fresh fries and onion rings however the entire order was screwed up. I would not recommend anyone go to this bullsh*t restaurant EVER! read more

HORRIBLE SERVICE!! You sit in line for FOREVER just for your food to be WRONG!! And the girl at the window had an attitude because she keeps having to repeat herself because she's talking so fast and she's rushing us to hurry up ordering! Then they tried to be smart and only give me 7 fries and drown my sandwich in mustard because they had an attitude! I will not be back!! read more

My daughter has been asking for months to go to Cook Out. So I finally take her they have a sign this is for the month of August they are offering a watermelon milkshakes so I asked for one they say they are out and they don't know when they're going to get anymore so I ordered the fries. I asked for some cookout sauce they say we don't have anymore. This was not a very good experience I will never go to this establishment again. Horrible service read more

I decided on three because the food is good. However the staff does not listen and they rush you so fast that you can't think to make an order! So I had to go through the drive thru twice during peak hours just to get my second meal that I ordered but didn't receive. read more

By far the best fast food in the area. I always order the grilled chicken sandwich with onion rings oe I get the spicy chicken sandwich. I go here at least once a week. It has never been bad which is a surprise for a fast food place. read more

I wanted a milk shake tonight so I checked online for hours of operation at the Marietta/big chicken location. It said "open until 4:00am". It was 2:30, so I made the 5 minute drive over there. It was 2:40 when I got there and there were 4 cars ahead of me in line. At 2:58 (almost 20 mins in line) the girl tells me they have turned the ice cream machine off and they were getting ready to close! Now I'm confused. Maybe we need to know when you start "getting ready to close" because apparently that's when you're actually closed? And aren't you open til 4:00? I left the comfort of my home, got out on the road to drive there, just to waste my time waiting in line and then leave with nothing! I sure won't waste my time again. read more

AWEFUL!! The guy taking our order was very rude and I could have gotten better food in a dumpster! Never coming here again