this place is dope (which means good). to the young woman at the front desk, your name escapes us but you were as hilarious as helpful as was everyone we encountered at Cook's. we rented a couple of e-bikes which stand for electric or maybe electronic (both can be true) and got to see much more of the island than if we had just walked around. *side note - to the cobblestone streets of the downtown Nantucket area. my tender backside (from the opening at the end of the alimentary canal to just past the prostrate) gives you 1 star. while you are charming, riding a bike over you is like pedaling over a dried-up river bed. But that's my fault. I veered from the map and after years of therapy am ready to take responsibility for my own actions. I am growing. we checked out some beaches...Madaket where we hit up MIllies Market, getting a couple of waters as my tummy was still full from breakfast. Then made our way to Cisco where on the way back happened upon 167 RAW. had the best fish tacos ever. the ceviche was also top notch as was the 167 lager. A lady with a dog named Linda (might be Lisa) told us to go to Island KItchen the next morning for breakfast which we did. solid recommendation. 167raw.com/nantucket/ we saw a Brant Point Lighthouse. anybody see that movie The Lighthouse? heard they eat the same plate of slop every night. anyways the brant point lighthouse has 4.7 stars which I'm not sure how you review a lighthouse but so be it. https://en.wikipedia.org/wiki/Brant_Point_Light, we used them to ride to dinner one night at Proprietors where everything on the menu is amazing and the inside of the restaurant is really cool. riding at night is tricky so bring a torch. www.proprietorsnantucket.com/ Lastly, we stopped by the Whalers museum before returning the bikes and flying out. I purchased a Bo'sun Whistle which should be called a sea flute, either way, my family hates it. my point is we were able to get out and explore this beautiful island alongside old yet still active people not dragging rolling bags off a ferry over the rolling brick sidewalks of Nantucket. they are beautiful but a death sentence to anyone with weak ankles. how were we able to do all of this you ask? the good people of Cook's swapped out our batteries when they were getting low. use this business if you can. we got a shirt and hat also. read more

I don't get the poor reviews. We were able to rent cruisers no problem. And drop off was quick and easy. I don't know what else you need.

Not recommended I rented a Surly Pugsley Fat Bike from this place last week. I had asked for a size medium. When they brought the bike out I gave the wheels a spin. The front brake was completely locked out so they gave me another bike, which was a size large. I hadn't noticed the size change until after I got the bike home. I kept it anyway , not wanting to deal with town traffic again. After riding it for a few hours I noticed the brakes were making some loud noises. The disc brake brackets were completely loose, practically falling off. Fortunately I had tools with me and I tightened them both myself, fixing the problem. I brought all of this to the attention of the woman behind the desk when I returned the bike, explaining that malfunctioning brakes were potentially dangerous. She completely ignored me. No apology whatsoever. So rude! I certainly won't going there for a rental next year. There are plenty of other bike shops on the island. read more

PSA: Overpriced. Went in for a weekly rental, they quoted us prices 25% higher than the places one block away. And they were rude. I mean, if you're going to rip me off, at least be nice about it. We walked right out. read more

$25 per day for a bike. they give you a lock and a witchy basket. They'll give you a little map too. We were there on a wednesday though, had pleanty of bikes and I discovered I got one with a busted break. Wah-Waaahhhhhh read more

Worst service of all time. Do not go here. Lost paperwork, bikes are not sturdy. Overall bad experience

Cook's is a great little bike shop. They have several different styles of bikes-- they come with a lock, a helmet (if you want one), and a basket on the front. I loved my bike, it was a great way to get around the island. I also loved that GF was so short that she had to have a kid's bike. Heh heh. read more

Customer's service was terrific! The gentleman took the time to explain everything about the mopeds, rules of the area, places to visit and safety concerns regarding use of moped on sand. The only issue is that a fence can get in your way at times and upon returning it, they were very understanding! I guess my paint chip compared to dents may be a common occurrence with us inexperienced drivers! Needless to say, go with Cook's, you will be very happy that you did!! read more

A little over priced for what it's worth, wish they could do hourly charges so i'm not paying for time i'm not actually using the bike. It's around 30 dollars for until 5, which is a great deal if u are using it from earliest until 5. However this was not the case for us, would've tried to find hourly if i wasn't recommended to go here. One staff member was a little rude and seemed preoccupied and unwelcoming to us as we came in, however the rest of the staff was lovely. read more

Really poor service. I accidentally left my drivers license after renting a scooter-- they take a photo copy when you rent. When I returned the scooter they didn't tell me I had left it and they didn't bother to call. It wasn't until I was at the airport checking into my flight that I discovered my license was missing. After a brief panic, we called them And they said they had it. Never mind they had my cell phone number. Never mind they knew I was staying at the hotel a 2 minute walk away. I know that ultimately my personal possessions are my responsibility, but it's sad to think that local businesses have zero sense of customer service that they couldn't call, text - or let me know when I returned the scooter. I visit Nantucket every year and I will never again patronize this business . ShAme on you Cooks cycle!! read more

I was on the island for the annual Triathlon and of course every bike shop on the island was slammed with athletes needing last minute help with their rides. Of course I was right in the mix and needed help with something on my TT Bike. Every place I called wouldn't even see me or try to squeeze me in. The guys at Cook's told me they were incredibly busy as well but that they would try their best to get me in there, I dropped my bike off at noon and not but three hours later the issue was fixed. They even called me to let me know my ride was ready. While they were fixing one thing, they noticed some dirt on my aero rims and went ahead and cleaned those. Other than saving my bacon these guys provide service that is above and beyond. Thank you Cook's! read more

Cook's bikes provided great service, medium quality bikes (we rented hybrid with baskets) at a fairly expensive rate, however, I found the price to be completely reasonable for island NE bike rentals during peak season. There was some level of sticker shock - about $34 per day including helmet, basket and bike - but I have three teens and wouldn't have felt the sting if I had only needed one bike. The man working counter hadn't used Apple Pay before, but it is accepted. -----Day 2 of my rental, there was an issue with one bike. I called Cook's and was pleasantly surprised with their offer to come to the house we were staying at (within 40 minutes)) and replace the bike. Also, after our second round of rentals (I rented bikes for 2 days, returned them, then rented for 3 more days), we needed to leave the island last minute. I called Cook's and they picked up the bikes for a $30 (flat?) fee. Although this is about the price to rent one bike for one day, the pick up service totally saved this single mom from having to pay the cost of staying longer on island i.e. more bike rentals, purchasing meals, late check out, etc... Overall, Cook's was a good rental experience for a first time bike renterjtttttt! I hope to be a repeat customer. ***IDK the cost to replace a bike if stolen, but please remember to lock your bikes with the lock provided! I'm told bike stealing is not uncommon on Nantucket. read more

Rented scooters here and had an amazing time. I would highly suggested stopping in here and exploring the island on a scooter.

While the employees are nice and they try to help, the bikes are in terrible shape. I had to try three before I found one in good enough shape to use. Even then by the end of the day the handles came unwrapped and the gears were malaligned making the bike rattle and jerk. Bikes very uncomfortable. While we were assured that we could call with any problems, when we called we were told that they could come and repair but not until later in day and for a fee. Go somewhere else for your bikes. Easy riders is in surf side. They are wonderful. I am returning my bike from Cook's and going to them. read more

I have been renting bicycles from Cook's Cycle Shop on Nantucket for many years, for both myself and my guests during summers. The owner/manager and his help are very accommodating in fitting their customers with proper size, style, and high quality bikes for reasonable prices. It has always been a pleasure to do business with them since they are customer-oriented and have a good selection to choose from. I highly recommend Cook's. Walter Mead, Bloomington, IL read more

This is one of the island's best kept secrets. It's worth the walk around the corner for friendly service and lowest prices. I'll be back.