You claim it was certified safe. Then why two days later is there a bad tie rod end and strut…read moreassembly? And why won't you repair it?

RUN! McGrath clearly only cares about making money as fast as possible and here's why:…read more1. I bought a CERTIFIED pre-owned Toyota Tacoma that had an after market GPS tracker and car alarm that randomly went off for months! They not only claimed that I installed this thing but did not offer to pay to get it removed (had to go to Car Toys for a $175 bill that no one will return my husbands car to get reimbursed). I wish I could add a picture to how sketchy this tracker looks. 2. Don't fall for their BS financing. Interest rate they found was horrible, all I had to go to is one other bank and my rate was 2.5% lower than that they claimed was a good rate. Fees are also hidden stating $0 and they bundle it into a jacked up monthly payment. RUN!

Online scheduling Communication via text…read moreReasonably priced Quick oil change Went to Theisens for popcorn while we waited

Called about selling my well maintained car. Told them about everything going on with my situation…read moreand about my car. They said they could work with me and to bring in the car to appraise it. Showed up and they never even looked at the car. Adam went to the counter for 10 min and came back and told me they couldn't get to what i wanted. I needed 18110 in order to sell and I had no control over that number. Kbb trade in showed 16500-19600 as a trade in range. Which tells me they just wanted to low ball me. What an absolute waste of everyone's time. At least look at the car.

Before I decided to go to Deery Brothers Ford Dealership, my journey to find a decent price and…read morequality service lead to a dead end disappointment. You'd think an oil change these days wouldn't take that much shopping around, but from the deceiptful advertising starting at $20 to $60, then when I'd talk to a real person, which ended up me being taken hostage by the script of BS they'd read to you, and right before you fall asleep I wake up with a three digit quote. I had had it after Firestone had done that to me and it was 3 in the afternoon. I started my day doing only to find a place I could afford and trusted. My late mom's voice in my head, the whole time, repeating, take it to the dealership. So I did, thinking that they would be the most expensive of all. I WAS WRONG. I walked in, thinking the worst. In walks Blake. I told him all that I'd went through, and HE LISTENED. He took less than 5 minutes to quote me around $70 and asked me if I could come back at 3 that day. I'm sixty one, but I felt like 16 and wanted to jump, but didn't. LOL I would have broke a hip or something. Anywayz, I finally got my oil change, and all the extra stuff that they do and the invoice at the bottom was $69.75! It took less than an hour and a half and I was out the door. I will be back and if you think that just because it's the dealership, they hike the prices like I did, think again. This family owned franchise is Iowa nice.

I'm not sure anyone's favorite spot to frequent is a car dealership? (If so, DM me. I want to know…read moreyour reasons or how I can make it more enjoyable for myself.) It's stressful buying a car and even more so to have to get one repaired but Deery Brothers Ford Lincoln came through for me. I have a Ford Explorer that one day decided it'd continuously tell me my front passenger door was ajar-- even when it was in fact tightly closed. It was sure it was open and let me know that by constantly flashing an annoying icon on my dash. The interior lights seemed to never turn off and it was unable to lock from the inside. Ugh. Making the appointment was easy. I dropped it off and they determined what was needed. I was informed of the cost and the time frame; the part was to be delivered a week later. We waited for a call to let us know when the part was there but after almost two weeks without a call--made it ourself to inquire. It indeed had arrived. The car was ready that day! Easy peasy. (And quite expensive. We were quoted two different prices during this experience. Initially over the phone what we now know to be the price of the part itself. And then again over the phone, after checking out my vehicle, the part with labor with tax. Eek.) The staff was pleasant and location was super convenient. Overall- I'd come here again and most likely will!

Our family purchased a used 2017 Chevy Silverado from Carrousel and our salesman Brennen Smith…read more From start to finish his communication, and professionalism was excellent. He is very personable and highly suggest anyone interested a vehicle on their lot to work with him We quickly worked together to find a price point that was right for us and Finance Manager Sharif Youssef was exemplary in making sure we understood all of our options, providing us the best rates, and walking us through the paperwork to ensure it was in good order and answered all our questions. They followed up with us after the purchase when they said they would and have made us feel valued. This team is fantastic and will be heavily considered for any future purchases.

I made my purchase few years back and have been treated like a new customer each time I have been…read morein for general maintenance Kind and considerate I will buy my next car from them because of their service Dept personal Love my Morano and their service Kudos to Nissan Carousel Service Dept is the reason I will buy my next vehicle there when I need to make that purchase

Very nice experience with the sales manager, Jeff and the sales person Tim. I would recommend these…read moregood people and this dealership.

Our purchasing experience was 100% positive... with crystal clear communication and always on-time…read moreresponses. Every interaction with every employee was not only efficient, but also actually 'human-to-human,' rather than 'salesperson-to-customer' ... which was unique in all of my car buying experiences over multiple decades! Special appreciation to Caden for his courtesy, his attention to detail, and his impeccable follow-thru - often above and beyond! More genuine appreciation to Nick for his uncommon listening skills and helpful advice. My highest recommendations for this dealership - zero hesitation.

Really good mechanics may seem like geniuses to us mere mortals, but Raffy most definitely is an…read moreabsolute genius. That's reason enough to bring him your most troubling automotive puzzles. But if that's no enough for you, I can personally attest to this man truly being a genuinely caring individual who actually wants to help his customers. Raffy will solve your vehicle problems in a way that will make you feel very glad you met him, and really smart you chose his shop out of the dozen or so good ones in Iowa City. He's completely honest and open about your issues and what it will take to fix them, and the price he will charge you is verifiably fair. He works fast, his repairs are accurate, and if you're a DIY'er who normally does your own work, he will take the time to educate you and show you what you missed, and how to do it better the next time. And on top of all that, Raffy is seriously a nice man who will treat you with kindness and respect, while doing his very best to get you back on the road. I would highly recommend you make his shop your first and only choice for any and all automotive repairs, whether you live in Iowa City Iowa, Fort Worth Texas, or anywhere else in between. Thank you So Much Raffy!

Police intervention was required…read more I had an extremely upsetting experience at #1 Auto Repair while traveling from out of town with my 9-year-old son. I got a flat tire and went to the nearest repair shop, as I have run-flat tires. After agreeing to a price for four tires, I left the shop and spoke with family, who thought the price seemed very high. I later contacted two other area businesses, and they quoted $800 less for the same tires and a fully completed job. When I asked the owner, Raffy, if I had been accidentally charged for the wrong tires, he shouted, used profanity in front of my child, called me "you people," and threatened that he knew where I lived. My son was traumatized -- he had never seen anyone speak to me like that. He also refused to release my car unless I paid in cash, despite advertising credit cards, Venmo, and other payment options, so I had to call the police. I was initially refunded the full amount by my credit card company after questioning the fees. However, I ended up paying the shop directly because of a small claims dispute. In court, it was confirmed that the hazardous materials and shop supply fees he charged were not actually used or standard practice, and he had to refund those fees to me. Many other reviews report similar behavior overcharging, shouting, and blaming the customer.

Took my VW to Carousel for service when a warning lamp came on, and they did an outstanding job…read more The shuttle ride home was a nice touch, the coffee was great, and the waiting area was comfortable. My service rep was excellent -- attentive and easy to work with. Highly recommend Carousel for VW service.

Typical dealership. What can you expect. I'm sure no better or worse that Billion or the others…read more But tried to charge me $100-200 for a diagnostic even though Audi sent me a letter saying I was eligible for a sensor recall. Take your car to Maxwell auto on dolphin. Same audi techs . Half the cost. Also $100 ish oil changes. Opposed to $180.

I will never trust another dealer again. I bought a car and even asked the guy straight up what, if…read moreanything, was wrong with it and he told me a minor thing. Found out later after multiple malfunctions that the car had been previously totaled out. Got charged $5,000 when car was only worth $2500 (at most). So far I've put more than what I paid for it into it and I'm done. No car is worth this headache! Too bad I have to give any stars because it doesn't even deserve the one.

Super Reputable Company, great customer service, pleasure doing business with them and hope to do…read moremore in the future. The experience was a pleasant one and it was quick and easy! Thank you again 319 Motors, see you on the road!