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    BDL Plumbing

    5.0 (6 reviews)

    Services - BDL Plumbing

    Plumbing inspection

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    4 years ago

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    5 years ago

    Very responsive, friendly and knowledgeable. Provided great customer service. Prices are very fair and reasonable. Highly recommended.

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    My Plumbing Company

    My Plumbing Company

    3.8
    (24 reviews)

    This is from my mother:…read more Thank you so much for your Quick Response time and how quickly that you all were able to come out and get our plumbing problems fixed and running again! Thank you Brandon! Very Efficient and Professional! He Asked a couple questions about our issues and got straight to work, in fact came out of his truck carrying the channel locks he knew he would need to get the job done! Sunday morning we needed immediate help, so we search and called around for the "emergency on duty" plumbers. Everyone was too busy to help, but one (not MY) said they could be out in an hour and 11 hours later they still hadn't come - they just kept calling back and saying 2 more hours. :( My daughter told me earlier in the day to try MY, and at this point, I wished I would Of listened to my daughter and Called/Text My Plumbers when she told me about them. Anyway I'm glad we ended up calling them! Their response time was less than 30 minutes and Brandon came out and got the job done in about 20 minutes or less! Thank you, Thank you, so glad we made that call! I know who's getting our plumbing business next time we need it! And to top it off the price was very reasonable as well!

    I am so disappointed in Micheal and his work. I would not recommend Andy single females using this…read morecompany for any work. I have been using my plumbing services for several jobs from backflow to plumbing issues. He is normally on time and comes when he says that he will show. I have been using this plumbing services for a few years and never put it together that he was sabbotaging my backflow system for several years. I have had to pay him several times to fix a busted backflow after the winter ends. Last year he pretty much guaranted me that my backflow would not burst because he shut it down properly. Before summer got to hot I contacted Micheal Young "My plumbing company" to complete the yearly inspection. He told me that I would be the first on his list to get my backflow inspected. He never showed up after several text in asking him to complete that inspection. He finally answered a phone call and stated that he had a big job that he was trying to complete and he would get to me before he went out to do the big job or after hours once he finished work for that day. I told him I would prefer to get it completed before he went to his big job. He never showed up. I texted, I called and never received a response. This was in April. This is now August and my system was still down and I was having to use water hoses to try and keep my yard from dying. I finally called City of Killeen and received a list of backflow companies and had one company to come out to only show me that my whole backflow PVC system was busted along with the bell. After having to pay $303.46 to have my system repaired I contacted Micheal to let him know that I had to have my system repaired due to the PVC and the Bell needing replacement. I felt he should share in that cost since he lied about coming to fix the system and not properly securing the system. Through his text he asked me if I was sure that I used his company and not Micheal Dial from A&D? I would think I would know who I used if I have your services locked in my phone. After sending him pictures of my backflow system he finally sent a text stating that he was the one who fixed my system and completed my test inspection last year. He asked for an invoice receipt from the company that repaired the system. I sent it. He then says they did not stated what they repaired when in fact they stated exactly what they repaired on their invoice. I sent him pictures of the broken PVC in my trash can along with the repaired backflow system. Micheal wanted to continue text conversation after stating that he was headed to another job yesterday morning. Being a plumber this dude stated " I'm just trying to understand how it busted like die to freezing do the was pressure or an impact Etc?" these are his words exactly. I finally was feed up with his skating around through text instead of being a professional and taking time to call to resolve the issue and told him through text that I want my reimbursement since he guaranteed by mouth that I would not have to fix my back flow again. His question 'so now you're going to claim I did an incomplete job". I told him no to keep texting me these bs conversations. Just send me my money. He then tries to use this as an insult and states "I hope you don't think your going to get anything out of me talking to me that way". This man has stood in my acctic and literally cursed his son out so loud that I could hear it in my home. This company is unprofessional and unaccountable for his mistakes. Be mindful, if you do use this company because he will try to use his home issues for sympathy.

    McDowell Enterprises

    McDowell Enterprises

    2.3
    (3 reviews)

    I have one star only because it won't allow you to put zero or I would…read more These people are horrible and money hungry. They will evict you if you are even 4 days late with rent. My grandmother rented from them for almost 4 years now. Was always on time, and then when she started having financial problems, and was a little bit late they put in for an eviction. At court they claimed to only need communication, but I quickly found out the only reason they said that is because I had the money in my hand THAT DAY. they refused to allow us to catch up due to fees and court cost being tacked onto everything. And after being a day late they filed ANOTHER eviction even WITH communicating that they would have the money just a few days later. And by late, I don't mean an entire month behind..I mean THIS CURRENT MONTH! literally 4 days into this month and they file for eviction. Never have I ever dealt with people THIS cold. When I attempted to communicate and explain the issue I was basically called a liar and given an attitude by the lady in the office. Very very unprofessional. Do not rent from them! I will be reporting them to the BBB. they will also post a 3 day vacate notice STILL. Which is actually illegal to do so now. They CAN'T MAKE YOU VACATE! know you're rights as a tenant so people like this don't run all over you. The McDowells should be ashamed of themselves and how they are running things, honestly. When your treatment of your tenants causes you to lose your business, maybe then you'll learn.

    Veteran's Beware of These Fast Talkers and Money Snatchers! GO ELSEWHERE!…read moreONE star for getting the hot water tank installed and hooked up. ZERO stars for overcharging on labor and willfully misleading and withholding information to take advantage of the consumer. *30 December 2019 called McDowells because my water heater was leaking from the bottom. I recently had the tank serviced by them in August 2019. The office clerk stated that she would send a tech out to check and assure I needed a new hot water heater. (She never disclosed it would cost me an entire hour labor charge of $70 to have the tech stop by for 15 minutes to look at the tank). I knew the tank needed to be replaced due to researching the issue on the web myself. She insisted on sending a tech out without the service fee disclosure. *I requested an estimate for the tank and labor from the office clerk, she stated about $800 range for the tank and labor of 3 hours. She stated it "usually" takes 3 hrs. I agreed to the install. *2 January 2020 tech arrives (Dean) at 0755 hrs to my home. Dean is an OLDER man very professional. The reason I am stating OLDER... I am not discriminating against "ageism" my reason is McDowell's charged me and then OVERCHARGED me for labor because Dean could not physically lift the hot water heater by himself. *The company sent out another worker (Donald) that was certified in HVAC not plumbing to assist Dean in lifting the old unit out and placing the new unit in. *Dean informed me that another guy was coming to help him lift the tank, however Dean or the office manager never disclosed that I would be charged LABOR FEES of $30 per hour for the second guy to help Dean lift/work because he is older and not capable of lifting the units himself. Why not send someone out that can do EVERYTHING lift and install? .... Totally greedy for McDowell's to charge for two techs. Fee never disclosed. *Dean arrived at 0755 hrs, he completed the job at 1054 hrs. Total of 3 hrs labor $70X3=$280. Plus 15 mins for the service call on 30 Dec rounded up to 1 hr = $70. *I never should've been charged for the second guy. I was charged $70 for the second tech Donald the HVAC guy. (The office clerk said you were overcharged for the second guy his rate should have been $30 per hr not $70. *GRAND TOTAL OF 5 1/4 hrs of LABOR $367.50 This is greediness, dishonesty, willfully misleading and evidently clear that I was violated and overcharged! I called the company to voice my issues. The clerk wanted to rush me off the phone, over talk me and refund me $26.25. My goal is to report this company to the Texas Department of Licensing and Regulating Commission, the Better Business Bureau, and the commission that overseas Military and Veteran's Affairs's in order to band McDowell's from working with the military veteran's/families within the community. The IRONY in this is I tipped Dean $20 and Donald $20 each for just being professional. Not knowing I was overcharged and hung out to dry. VETERAN's go to Home Depot and purchase the item yourself and receive your 10% military discount. Utilize their service to deliver the item and use their license company or select your own NOT McDowell to install your item. Less expensive and better service. No rude or greedy people to take advantage of you. A FINAL word to McDowell's... LOYALTY and CUSTOMERS gave you longevity here in Killeen/HH. GREED is TEMPORARY and COWARDICE nothing to be proud of KARMA has broken MANY greedy people! Respectfully written by a family of Retired Military, DAV, Civil Servants.

    BDL Plumbing - plumbing - Updated August 2026

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