Great crew, from sales to project manager, to installers, to inspectors, to accounting. Very…read moreresponsive and pleasant. Quote was reasonable for the value of the solar panels and battery back-up. Highly recommend Vital Energy.

I'm aware of the fact that it's to-date one of the few negative reviews for Vital Energy, but I'm…read moregoing to share my warning to others, as it could suggest that they may not be of the same quality as before. Vital's quote was higher than most others we received, but given their reviews, we decided it was worth the extra spend for a clean install. Pre-install had delays and miscommunications. I know this is common with projects, so I remained positive. I was sent engineering plans for my approval. I saw that these revised plans were for a smaller system than what I had originally agreed to. The change would have made it easier for the installers, but would have netted me less energy, with no adjustment to my cost. To the PM's credit, he attempted to draw my attention to these changes when they were sent for my approval, but I nevertheless saw it as a proposed change constructed to benefit Vital with no consideration toward me, and delayed the process even more as I had them change back to the original agreed-upon system size. I remained positive. On installation day, one of the installers broke my new and expensive inverter. I said no big deal, I'll talk to the PM and we'll figure something out. Even though the system wasn't fully functional due to the broken inverter, but I nevertheless paid everything that was due that day, withholding only a documented amount equivalent to a replacement inverter until we can find a resolution. The manufacturer would only replace the broken inverter it with a used device under warranty (i.e. one that another customer has returned and has been refurbished) with a shorter warranty window. Rather than demand a new inverter at the company's expense, which I believe I fairly could have, I proposed options which included a partial credit for the downgrade (and the warranty hassle and ~two months lost solar generation). After waiting weeks for a reply, I followed up and their finance specialist accepted responsibility for the damage IN WRITING and agreed to the credit. I spent hours on the warranty process, found an oversized box, and shipped the broken unit. This is where it unraveled. Right after the resolution, CEO Jason Jackson, got involved for the first time, deflected blame, and said he thinks my equipment was defective (a manufacturing defect somehow caused a piece of hard plastic to snap off?), asked to inspect it and offered to handle the warranty for me. I told him that the package was already shipped, and that I would have very much welcomed his examination and warranty help three weeks ago (rather than the radio silence I received), but the resolution reached, device shipped and warranty in motion. And despite his self-proclaimed "30 years in the industry," didn't appear to have a grasp of the situation as he incorrectly called the inverter a "battery," and required correction. He also accused me of breach of contract for temporarily withholding a small amount due to the breakage. Meanwhile, I noticed flickering lights in several rooms. Nothing suggested a solar connection, so we called an electrician... three visits and $1,300+ later, he traced it to loose connections and a stripped lug in equipment the installers had just worked in, attributing it to the install with a high degree of likelihood. I had been willing to absorb that bill just to move on. Instead, as the CEO kept trying to walk back the written agreement, I was told my warranty might now be partially void because a licensed electrician had worked in the same area, and the Vital threatened a lien on my home while I was withholding the remaining balance awaiting a corrected ledger and the heat detectors their own permit plans required. Five employees of Vital were copied in to the email thread which created an audience, so I eventually decide to email Jason directly to remove the risk of humiliation for him (I detected a hefty ego), and gave him a generous compromise offer. I made major concessions to just get this over with and we finally put it to bed. I was pleasantly surprised that he did not ask me to sign an NDA as part of a compromise, because now it allows me to share my experience here. The field crews were likable and professional, and even the installer who broke the inverter seemed like a knowledgeable, decent guy. Leadership is what failed here, at real cost in time and stress. Do your due diligence, and weigh the ownership of any company you hire. There are plenty of reputable solar companies out there...

Don't hesitate to give Earthwise you Solar project... You'll…read morebe 100% satisfied! I had an exceptionally good experience with Earthwise Energy. From the very beginning to the very end, every detail of the installation was thought out in advance so there were no unexpected delays along the way or issues with the inspection! I had great communication with everyone from Jason (the owner), to Louis (the facilitator/advisor), to Eddie (the tech and permit guy), to June (the administration person) and with all the install guys as well. In my experience, it's relatively easy to get 80% on a job, but achieving that last 20% is as difficult to get to as the first 80% is. Earthwise never dropped the ball and unbelievably... I'd score them at 100%. SO RARE! I built, own and operate a world class recording studio which has been in Marin for 30 years. Believe me... I know what the difference feels like between that 80% and the 100%! Again, don't hesitate to give Earthwise you Solar project! You'll be 100% satisfied!

They are great. Lewis and Eddie called me back twice. They were great at analyzing my needs and…read morehelped me to figure out what I needed and gave me reasonable options. THANK YOU, Earthwise Energy

We had backup battery systems installed at two different homes--one in Napa and one in Marin--and…read morehad an excellent experience working with SonoMarin Solar on both. The original solar systems were installed years ago by SolarCraft and Ambrose. When it came time to add a backup battery in Napa, we chose SonoMarin first. That project went so smoothly that we later asked them to install a battery on our older, more complex Marin system as well. Despite the added complexity, they handled both installations efficiently and got everything up and running without drama. Ayelet in the office deserves special mention. She provides near-instant responses to texts and emails, keeps everything moving, and somehow manages to coordinate all the moving parts with ease. If you've ever dealt with solar projects, you know how valuable that is. She had seemingly infinite patience for my never-ending questions, handling them with professionalism and speed. She also helped me apply for relevant rebates and helped interface with the nightmare that is PG&E, making it all look easy. The whole team jumped through hoops to get the system in before the tax break expired. SonoMarin is a small company, localled owned and run by the same people I originally worked with at SolarCraft on our first install years ago, which really shows in the level of care and accountability. Avner and Nick have built a great company. Pricing was competitive--frankly, all three bids we received were in the same range--but the execution and communication set them apart. I would recommend SonoMarin without hesitation.

Amazing in every way!Incredible service and great group of people who love what they do!!win//winread more

Sun First was outstanding with my solar system installation which included 2 Tesla batteries. The…read morecrew worked efficiently installing 21 panels and exterior conduit with great workmanship and teamwork. Courteous and responsive to a few special requests. Armando and Jose followed up with the batteries, control panels, internal wiring and operating instructions. Their quality of work was excellent and their skills matched. A fairly complex configuration which required extraordinary physical efforts from Jose to access various crawl space locations. Armando's skills in electrical, plumbing, construction and solar engineering knowledge backed up by Jose instilled in me a high degree of confidence that the work is of the highest quality. Braden did a thorough and detailed presentation. Breelyn, Rey and Kim provided courteous and responsive office support. Sun First deserves 5 stars!

Sin First was so customer service-oriented that I chose them for my rooftop solar. I was so happy…read morewith their performance that I have recommended them to family and friends. We all had the same stellar results. They are straightforward, honest, reliable, and professional and they stay on schedule. They will answer all your questions and go over all the details. I was so impressed with the team and that is why I was happy to pass their name to all who asked why I chose Sun First.

Just had the guys install solar & battery. No fuss, no bs. They explained what's what and got the…read morejob done. Didn't try selling me stuff I didn't need. Will use them again if I ever move

The product is good, the process left us wanting…read more Eric, David, Jose and the crew did an excellent job. My frustration was with the post installation process. I got answers from Darlene that did not make sense. Sometimes her computer was down other times her phone was down. Sometimes she would call to give me a message only to realize that she had called the wrong customer. Did not enjoy working with her. Finally, Kara engaged and we got the Permission to Operate about two months after the install. Supposedly Jeff (the Business Owner) is no longer with the company and has gone back East, so not sure who is leading their future efforts. For future customers: hang on to a portion of the payment till the Permission to Operate is received not just the installation.

I've had a great solar power installation experience with Simply Solar. SS's customer rep, David…read moreFrank, patiently answered a million questions in easy-to-understand terms. He found many savings and benefit enhancements along the way. In spite of the solar credit expiring at the end of 2025, David put together an HDM plan far superior to anything I found when getting competing quotes. It simply lowered the cost without complicating ownership or savings or adding any ongoing cost. Speaking of competing quotes, they beat everyone else. All together, I saved about $20,000 without undue complication. Production Manager Jack kept me fully informed along the way. He always responded promptly and clearly to every query. He scheduled and completed the solar installation much earlier than promised. The installers also travelled a long distance outside of their service area to do the job in the Sierra foothills. So, even if you think your home is outside of their service area as shown on Yelp, you might give them a call and see if they can do it. Installer Gio and his team were excellent. Our panels were going on a tile roof and I had concerns about the L brackets pulling up the tiles as they slide under the downhill side of tiles. They ground channels into each of the affected tiles for these brackets so that the roof is still as water tight as a duck's a**. Gio, the electrician and main contact on site was both smart, friendly and patient in explaining the details while the solar panels, Tesla PowerWall batteries and solar inverter were installed. I'm now using Tesla's app to monitor the whole system, which is working perfectly and is fascinating. I couldn't be happier. Thank you, Simply Solar!

DO NOT DO BUSINESS WITH THEM. This company operates in bad faith and will bait-and-switch you. I…read moreWILL BE REPORTING THEM TO BETTER BUSINESS BUREAU TODAY. We originally chose them a few years ago because they offered free solar panel removal and reinstallation when we eventually needed a roof replacement. The initial install went fine, but trying to get them to honor their contract now has been a nightmare. Bait and Switch: They are suddenly demanding a $3,600 fee for the removal. Even their salesperson admitted this fee was not indicated in our main agreement from 2021, but is now picking apart vague fine print (outside of our contract) to justify it. We have sent the contract over multiple times and asked them to highlight the language where it specifies this charge. Unethical leadership: Leadership is aware of this $3,600 gap, but they don't want to back down. Terrible Customer Service: They are dragging their feet and refusing to coordinate with our roofer, who has been consistently asking for dates to remove the solar. Ignored Emergencies: We explicitly told them we have an active roof leak and asked them to prioritize the removal so we could fix our home. They did not care. Once they finish your initial install, they will abandon you and refuse to give you the time of day. I am reporting them to the Better Business Bureau. If you are looking for solar, be very wary and look elsewhere.

I contacted B. Henry's Quality Electric when my solar inverter needed replacement. Even though they…read moredidn't perform that work themselves, they referred me to one of their installers and, in the process, saved me money by bypassing the markup they could have charged. That level of honesty is pretty rare. They could easily have kept the work in-house or added a layer of profit, but instead they focused on what was best for me as the customer. They also followed up several times by email to make sure everything was going smoothly and that I was happy with the outcome. Great customer service and a company that clearly values long-term relationships over short-term profit. Highly recommended.

We have had B. Henry's out twice now and will be scheduling a third service in a couple of weeks! I…read morereally appreciate their professionalism when it comes to being upfront about costs. They gave us a sliding scale depending on labor for specific jobs. When they invoiced us, they included receipts for parts... this is something that we rarely see but it creates a sense of trust and honesty. There are no surprises. Our first job was a lesser, more simple, job-we had at few sockets replaced one of which was a very loose socket that we were concerned about arcing. The second job was more extensive as there were several "needs" in one day. They replaced overhead light fixtures (3 of them), replaced an old and VERY outdated (probably from when our house was built over 35 years ago!) smoke/fire alarm, and installed bedside wall mounted lights. They are GORGEOUS!! On their third visit soon, we will have heated flooring in our master bedroom installed. B. Henry's Quality Electric is the place to go for your electrical needs. The team is nothing but helpful, and professional. They are community oriented and are always there to help when you have an electrical need. It's nice to have an Electrician that you can trust especially when it gets to be overwhelming not knowing what needs to be fixed. We heard about them from word of mouth, and those people are ABSOLUTELY correct. Thank you Bill and your team... and we will see you again soon!

I contacted Pac Solar because it was recommended by Marin Magazine. I telephoned. I communicated…read morewith a chat bot on the website, and I filled out a service request form. I received no response whatsoever. I question whether this is a real company.

I would highly recommend PacSolar. Eric designed and installed my system a few years ago and I've…read morehad zero issues. I will be adding more panels this year as I move away from gas more than I had anticipated. I was impressed in all my dealings with Eric. He is very knowledgeable and was able to explain things to me in a way I could understand. The one thing that I appreciate more now that I've worked with other contractors is that Eric was my only contact for solar. Unlike the larger companies (where you deal with sales, design and then install, often leading to communication errors) Eric was my only contact. He assessed my needs, designed the system and was on site for installation. He continues to be a resource if I ever have questions. I don't often say I would 100% recommend anything, but I would have no issues recommending PacSolar.