Today I was at Copenhagen Imports looking for some lacquered paintings you can put in the bathroom and not have them warp out. Also, it would have been great if we could find a painting that was abstract. Both the hubs and I like abstract paintings. Well, I meandered through the store looking for abstract lacquered paintings. I did not see any paintings that met my criteria. Snappity snap snap...I spotted some figurines that I fell in love with. There was no price on the one I was looking at, which is because they came in a set. Therefore, I scooped them up...even better deal than I initially envisioned. While I was at Copenhagen, I also picked some handmade Danish ornaments that were on sale for 70% off. I also contemplated purchasing this little lighted house...it was only 50% off. I did not do so because its base was wobblily. All in all, I had a very productive shopping trip at Copenhagen, read more

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" beautiful things from all over; nobody has " See if you want to get different things nobody has. Not the same run of the mill things . I definitely recommend this place, and it's also fun. read more

Looking for an ergonomic office chair. Zero customer attention or service. We were the only shoppers in the entire store and 3 men sitting around behind the counter staring into oblivion. One actual worker moving furniture in the front of the store pointed where we might find chairs. Found the perfect chair at another customer service driven store. read more

They used to be good. Not anymore! I bought a sectional for close to $10K that makes cracking noises - liked the bottom frame is going to split or something. And it already slouches, after less than a year. They picked up different sections three times and "fixed" them. One of the workers turned the couch to its side and scraped the leather. They had a specialist fix that, more or less. But the sectional itself is still not okay. Now they tell me there is nothing else they can do for me. Way to stand behind your product?? I also bought a leather queen bed. They also came out twice to fix something. It never worked properly, until I moved and the movers put it back together in my new place. But there are still some bolts sticking out that cut my knuckles every time I change the sheets. I would NEVER buy from them again!! read more

We purchased a chair and are very happy with the quality and service provided. It was an easy process.

Everyone was absolutely helpful and available when needed...a great team...and the delivery guys are great as well..

We found the perfect couch at Copenhagen. We had bought furniture from them before and were very satisfied. Recently, we bought and couch and it was delivered by Tyler and Will. They were very courteous, had great attitudes, and were helpful beyond expectations. So, from the sales experience through delivery and setup we are extremely satisfied and would buy from them again. read more

Worst customer service you can imagine!! I went in and started asking prices, and the woman treated me like I was trash and could not afford anything. I distinctly ask her on the sofa that I was sitting on if they made it a three piece what would be the price and she said well it just depends how you configure figure it. I ask what there Black Friday special was. She replied free tax. On a $ 8995couch that about $742 0ff don't waste your time at this store. I had a wonderful sales experience at basset ,Ethan Allen ,and star .yes I'm a shopper. Again don't waste your time here. read more

After searching around for furniture we came into Copenhagen and finally found the dining room set that fits our style perfect. The whole process from buying the furniture to delivery was amazing and stress free. CJ and WILL were the gentleman who delivered my dining room furniture and they took great care and moved quickly so I could get back to work. I appreciate how much they seemed to care for the work they do. Great job Copenhagen! read more

DO NOT SHOP HERE, RUN DON'T WALK AWAY FAST!!!!! This place will lie right to your face..... We went there for recliner's and a sofa and was told right to our faces that we would have our recliner's "SOONER THAN LATER" lie, lie, lie! And the salesperson Jenny told us that we would for sure have them much sooner than later and she knew how desperate we were to get them! We also purchased a sofa and was told that it would be 4-6 mos! Not so much of an issue but I would bet the money we spent on the whole entire purchase, that we won't see the sofa sooner than later either!! We are very disappointed in the way they handled our expensive purchase and believe us when we tell you, even the manager Bard doesn't care about ours or your experience and has NO CLUE what CUSTOMER SERVICE IS!!!!! My Mother sold furniture for more than 27 years and would never have treated a customer the way we have been treated at the business!! We will NEVER REFER this business to then our worst enemies! read more

Love our new stressless recliner leather dining chairs! We waited a long time for them, but were warned (custom order) & the white glove style delivery was perfect, thank you! The selection of quality, comfortable modern dining chairs here is the BEST in town. Only suggestion is to update the customer periodically on the ETA of their order-I had to call & check twice & my salesman was out of town, so no one else updated me until I called. read more

They had a nice selection and prices range from affordable to splurge. I would recommend going in there. We ended up with a couch and a free pillow. read more

Copenhagen Imports - Couch I bought. - Furniture Stores Near Me - Austin, Texas

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Excellent, well informed service by Mark, resulting in our purchaser of a recliner chair.

Lots of unique pieces with more personality than some of the big box stores (e.g. Restoration, Design Within Reach, etc). An interesting mix of MCM, 80s/90s colors and styles, and also some contemporary art/glass pieces. They had a good mix of quality furniture with well-known brands, a few lesser-known/not as mainstream brands, and a few items that seemed more affordable. They also had a sale section along with select pieces that go on "sale" for a period of time. I really liked one dining table in particular, but it was too wide for my space. We were looking for a sofa and received pleasant help from Mark to help us decide which color was best for us. He was helpful in getting us an idea of color options and inventory promptly (emailed the next day), and also polite and pleasant when we took time to think about it and make sure it measured our space. Super welcoming, non-pressuring, and only provided info (e.g. delivery, warranty, etc) once we were ready and when we needed it! I'd definitely visit again if looking for a unique piece. Thanks, Mark! read more

I was hoping this would be like IKEA, but without the labyrinth. Alas, it's nothing like IKEA. The price tags concerned me. A lamp for $300! That's about the cheapest thing you can find in this store. You can get 3 or 4 pieces of furniture on Wayfair for the cost of a lamp here. I was hoping I could buy my working class mother a gift certificate here for Mother's Day, but a gift certificate would cause her to spend too much money here. I prefer mid-range furniture, not this expensive stuff. So Copenhagen Imports probably doesn't consider me their target audience. Not what I was hoping it would be. read more

They have impeccable taste in their furniture selections and very reasonable pricing for the quality and durability of their products. We have had many pieces for well over 20 years that are still functioning as new: Bedroom and living room sets, and dining tables to name a few. read more

Finally a furniture store in Austin that make sense. That is if you can afford it. This is by any means not a place for a cheap furniture, they have pretty good selection of Italian furniture. Gamma is gone since people just do not want to pay $15000 for a sectional however they filled the collection with pieces of reasonable quality in the price range between $2000 - $7000 for a corner sectional. Clean, nicely organized, creative. Staff is very accommodating but maybe just a bit dry especially considering the $$$. But if your in the market for a modern comfort this is a place to be. Bought few recliners, coming back again. They also have a cool 7 day no questions return policy. read more

I bought a sofa here last year. It is fabulous and my purchasing experience was good save for one major annoyance (I'll get to that in a bit). Recently, I thought the reclining mechanism on the sofa was malfunctioning, and the shop was very responsive in scheduling a service call under the 5-year warranty. I was able to resolve the issue myself and canceled the call, but I think Copenhagen deserves a good word here for their quick responsiveness on taking care of an item sold last year. The annoyance in my original purchase experience is this: The sofa cost more than my credit and debit card limits, combined. So I wrote a check. They have some verification mechanism for checks, and mine was not approved. Of course they couldn't say why - just "no." I certainly haven't had a check bounce in many, many years, and never any that went unpaid. There's no reason they shouldn't have accepted the check, regardless: The purchase wouldn't be delivered for two weeks, which is plenty of time for a check to clear. I had to go to my bank and return with a stack of cash to get the transaction done. They were pleasant about the whole thing, but it was total BS. I was tempted to walk away with a "well, if you don't want my business" remark, but the sofa was head-and-shoulders above anything else I'd found elsewhere. A year later and I'm happy with my purchase and pleased with the responsiveness on the warranty service issue. Cheers! read more

Beautiful furniture, good prices and delivery much faster than anticipated. Ryan was our salesperson and he was wonderful and patient from start to finish. Highly recommend! read more

Love this place! We buy 80% of our furniture and accessories from Copenhagen. Glen is a star! Both our grown children shop there regularly too. Great products & service! ( And very organized and safety conscious during the current COVID situation.) read more

EXCELLENT CUSTOMER SERVICE!!! I bought my leather couch (Natuzzi) from them just over 5 years ago and it needed some electrical repairs done to it. It got stuck in the recline position & would not go down. It was out of warranty but they came & fixed it and didn't charge me! They were always on time & professional. It's difficult to get good customer service these days, but Copenhagen knocked it out of park! read more

I purchased a sectional and several accent pieces. I visited the showroom several weeks in a row before deciding to purchase. There are so many luxurious selections to choose from so it was very difficult to make a decision. Finally after 4 weeks I made a decision and two weeks later my sectional was delivered. Mark provided exceptional customer service. He is professional and did not pressure me to make a decision. He provided time frames for special orders and available color options. I went to several stores in Austin, Houston and San Antonio looking for a certain style and quality of furniture. I found another option in Houston, but shipping added $800 and I'd have to find someone to place the furniture in my home. So this was not an option. Delivery was quick, simple, and seemless. I'm elated with the choices I made and recently placed a special order for a set of bedroom furniture. read more

I bought several items from Copenhagen and the quality of products are great but beyond the products, their staff is very helpful. I needed to exchange and cancel a couple of the items and the store Manager in Austin (Bard) was of great help in accommodating me in what needed to be done! Excellent customer service! read more

Ryan helped me out and went over options to replace my old TV stand and plan for some future upgrades in my office and living room. The delivery guys were also prompt and professional. Great experience and will be going back soon! read more

Thank you for prompt and flexible service. I found the dining room chairs I wanted but requested a delayed pickup. Copenhagen cheerfully stored them till I was ready to pick them up and then loaded them in my vehicle in the blazing hot sun. Thank you! A pleasure doing business with you. read more

We ordered the Bellamy Bed 3 months ago. We liked it so we were willing to wait 3 MONTHS! Not a special order, it's online but no it did not come. Now maybe it would come in April, no guarantees. Ordered, paid, no communication until yesterday. No apologies. read more

Largest selection of Scandinavian-style furniture in Austin - and generally better prices when compared to other local stores. I bought a desk and TV console which were very good purchases, considering style and value for money. read more

Ask for Glenn, he is fantastic. We bought a few things for our new house from him. He was fabulous to work with. read more

Copenhagen Imports - Center picture is amazing! Thanks Glenn - Furniture Stores Near Me - Austin, Texas

Gorgeous but pricey. A really special store with beautiful modern furniture and decor.

Extraordinary customer service. Very responsive. We had a chair that needed to be replaced. Mark went out of his way to make that happen.

I'll make this easy. - ask for Glen - quality furniture - huge selection - Danish influenced - great prices - easy to get in and out Go see for yourself, it's totally worth the visit. read more

I went here during my stay in Texas with my sister. This is a late post. My sister and her familia got herself a new house and we were excited to spark some interior designing ideas. This place is not cheap but it doesn't fail to convince you as to why it isn't. The quality is high end and theres bound to be designs you'll fall in love with. Alot of modern furniture designs, lots of simplistics styles. My sister wanted furniture that wasn't too bulky and took up too much space and most of their goods are sleek looking. Space saving furniture basically. Wish we had it here in Michigan where I live. We fell in love with too many stuffs here! read more

Copenhagen Imports - Almost posted it in ikea uhoh - Furniture Stores Near Me - Austin, Texas

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We had a great time working with Copenhagen Glenn was super helpful and delivery crew were very good and helpful read more

If you want world class furniture, then check this place out. We bought a Symphony leather sectional from here several years ago. Initially it had a minor issue with the leather slightly flaking in one area (barely noticeable). We submitted a warranty claim and although it took a while, they came and verified the claim and replaced that portion of the sectional with a new one. Since then, our 2 year old son has continually abused the sectional, including jumping on it regularly like it's a trampoline. The couch has held up phenomenally. The stitches have held together and there has been no degradation in quality despite his jumping all over the couch aggressively. So I would highly recommend the furniture for the quality. You do get what you pay for! read more

We have purchased 4 offices worth of furniture and we are very pleased. The staff is beyond helpful and responsive. The delivery staff is very professional and helpful. I would recommend Copenhagen Imports to anyone in the market for furniture. read more

Great quality furnitures, though pricey. Mark helped us a lot, with great customer service & patience. read more

Mark is really awesome to work with:-) They have great selection for contemporary furniture and great prices! Love Copenhagen Imports !!

I'll give them 2 stars because I actually thought their selection and layout was nice. For such a nice store and seeing how another couple and myself were the only people in the store, I would've expected much better service. I saw some workers at the front desk and when they saw me I was not acknowledged at all. After about 10-15 mins or so, a woman approached me if I needed any help but she couldn't have been less friendly. When I said I was just browsing, she just turned and walked away without saying another word. For a place that you would easily drop a couple of grand at, they sure don't give a crap about their potential customers. read more

Upscale furniture and decor and a little pricey! I wanted one item for my wall priced around 300.00. I had been watching it for a month. Went in to buy it and they said it was mismarked and was 750.00 They would not honor the displayed price! I left pretty aggravated ! read more

I was a very loyal customer to this place until I had bought a coffee table that didn't work in my living room. When I went to return it the same salesman who sold me the table and numerous other pieces over the past was rude and condescending to me. I won't be shopping here anymore. read more