Ive been to this location a few times and I have always got what I needed and a little extra. The…read morered head at the service desk does a great job at making sure you feel like you're inconveniencing her which is ridiculous but the print quality and the readiness is why I come back. I was in and out in minutes with over 20 prints in various sizes colors and shapes. I hope the red head with the gigantic "love bite" realizes her behavior is unacceptable and does better because someone else in store was complaining they felt like she they were inconveniencing her as well.

7/17/26 The service clerk Amber at the Copy & Print department not very friendly. I understand that…read moreit's always hard to fake a smile, but when you're working with the public in, you're the first person that they see when you walk in you need to be a little bit more friendlier to people. I told Amber I needed some copies printed from my file on cell. Not everyone is computer savvy. She made me feel like she was obligated and I was bothering her but , everyone else in the store were really generous and polite to me except Amber. I hope Amber has a better day. The rating on the Star is not for the store. It's for Amber.

Too much damage not worth what they are asking. A waste of time and energy. Workers are not…read morefriendly and open to question.

I've been going to the UNLV Surplus since my year staying in the dorms of UNLV in 2016. Since I…read morecould remember, the staff at UNLV Surplus Center has been awesome. This time around they went above and beyond for the high school juniors and seniors on my club football team. As an athlete this is a great place to get UNLV gear for the school year! S/o to Andrea the boss lady over there, she's amazing! I definitely recommend 5 's

De'angelo was beyond helpful! He walked us through the process and answered all our questions…read morewonderfully. When we were all set, he gave us multiple samples to review over so we were sure on which decision was the best to make. Along with giving us a first time coupon, which helped tremendously! So grateful for his help and will definitely recommend shopping here! Thank you.

Do not go to this location for TSA precheck. Staff was unable to process the application even with…read morethe appointment made weeks in advance. They did not email or call to say they would be unable to process it. Completely wasted my time.

I used the Staples mail center through iPostal, and unfortunately, the experience with the actual…read morelocation was frustrating. There were multiple issues with mail being misplaced. At times, I was even receiving mail from other states that clearly didn't belong to me, which raises serious concerns about how things are being handled and sorted. Whenever I tried to ask about it, the staff seemed disconnected and not very engaged in resolving the issue. It didn't feel like there was a strong system in place to track or manage customers' mail accurately. To be fair, the support through iPostal1 itself was helpful -- but the execution at this location didn't match that experience. At the end of the day, handling mail requires accuracy and accountability. Either the system needs to be improved, or it needs to be removed completely. I've decided to discontinue my service here because it just doesn't feel reliable.

I had come in to return an Amazon item which The paperwork said I would get. 10 off coupon for a 50…read moredollar purchased that never materialized and to buy some birthday balloons from their "party city" ballon area. After turning my Amazon return in I grabbed some balloons and got in line with no party city rep until roughly 15 minutes after the store had opened. Finally the rep showed and the first customer online I could see had his ballon arrangement ready for pick up and I could see the disappointment on his face and in my head when the attendant brought the display and several of the mylar ballon's were just not filled to completion. If you have ever seen a mylar not completely full you know what I mean. At that point I put down the balloons I wanted filled and left. I'd rather give no balloons than poorly filled ones. Not a good experience.

Worst customer service at the print shop. Instead of help printing 5 sheets right before closing…read morethe old people just stood there threatening the closing. I asked for help quickly. Got nothing but told to hurry up. It's shame because the younger associates on the retail side are great and very helpful.

I like this office Depot because it's close to my house. It's located in a big shopping center,…read morelots of parking and super easy to find. I will say this having been to many office depots all over the United States, this one one compares definitely in the top 20% for cleanliness, organization, and friendly stuff I really like how everything is well laid out. Looking for a computer? They got you looking for a printer, they got you looking for ink. They got you in spades. Exclamation it's nice that they have everything laid out and easy to find. One of the things I appreciate about office Depot is everybody is super friendly and eager to help. As I was wondering around the store I had no fewer than three people ask me if they could help me find something and reiterate that if I did need something they were able to help. Bottom line?, it's office Depot. Make sure you join the rewards program, as it can add up quickly, especially if you are a small business.

Service was great and I was very impressed with the range of products and prices…read more We were shopping for office chairs but we would return to check out what they have in hand if we need electronics or appliances in the future.

Great service & had high quality office chairs. Investing in a good chair that is comfortable is…read moreworth it and they were able to negotiate a little. I highly recommend.

I bought a copier from Ron at Copier Soultions. Finally hauled it off to the dump -- it was that…read morebad. It barely worked, they could never get it to act as a computer or network printer. Copier was a Toshibia eStudio. They refused to return my phone calls or emails. I finally bought another from a similar company out of California and it works brilliantly to this day. Just a warning. Steer clear of Copier Solutions. They were located on Pecos Rd. when I dealt with them last. It's been a few years no, but I just came across this nut's business card and I'm still boiling mad.

Found them on craigslist, promising a $85 charge for coming to your business and doing a full…read moremaintenance on your copy machine. -- When I called there minimum price was $125.00 not a big deal, Copier tech never showed for appointment, was told he was 'stuck on another call' showed up two days later, a nice guy who knew nothing about my Sharp copier. Cleaned the unit, but could not fix the problem (not printing to the left tray) said he would 'do some research' and never called again. After SEVERAL ATTEMPTS to contact them, I got an estimate for almost $2000 to replace drums, etc.. Nothing about the issue that was actually happening. Flaky, unreliable and worst of all, jack up prices. Called another company, They had my copier working for $75 charge.

Dont advertise same-day services if you can't deliver. After placing and order for same-day print,…read moreit took 2 days to receive a call to notify us that they don't have the product in stock. They offered to supplement another which might have been okay if it wasnt already a day late and would be several more hours to complete if approved. Should have known better. Last time I placed a custom order, I received my ready for pickup notification just to arrive and discover they sent it by mistake and I had to wait around for an hour. Not ideal service for a business owner trying to utilize the "convenience" of office depot when they cant seem to do things organized or in a timely manner.

Michelle, the Print Manager, saved the day. I had $300+ in poster prints I ordered via online. When…read moreI picked them up, the blues were slightly off. I really appreciated Michelle acknowledging the slight color incongruity between the actual document and what had been printed. She offered a reprint of the entire order, but likely the same issue would have prevailed. Without contest and most kindly she refunded my credit card. I will be back to this Office Depot, thanks to Michelle's amazing customer service. Note: Normally I doc a star for being unclaimed, but not this time.

The salesman is pushy and sells you more product than you need; with promises that they will take…read moreback anything that is not used if you switch printers. I was having issues with my printer and Bud the salesman told me that if I used their ink all cartridges had to be their product for it to work because of a micro chip. Changed out all of the ink and still my printer would not print black. I was getting frustrated with him because he never kept his word. NO calls when promised, only empty promises. Was going to have the tech guy call and he actually called me back and I answered and he stated that I should throw all their ink away and HAVE A GOOD DAY. Do not get suckered in like I did. Avoid like the plague.

THIS IS A SCAM!! Their caller ID says "American Laser" I…read moresaid I was not interested in a price quote for printer supplies and the guy became extremely agitated! I told him not to raise his voice at me and he said "I am not raising my voice but I will be!" So I hung up on him. I am about to call back 100x just like they do to me. How dare he yell at me for not wanting to buy. Goodness, he wouldn't take no for answer then he got angry!

Have a mail box there for about 17 months, got during Covid times ! The current owners Shauna…read more& Greg are professional & provide excellent customer service. We always have had good service from the UPS store. Kelly is from the previous store. Easy to see why he was kept on, as Shauna & Greg provide courteous service as does Kelly over & beyond! For a great experience visit this UPS store

I am extremely disappointed with my recent experience. I brought in a package to be shipped…read moreinternationally and had the label printed from my email. Unfortunately, the wrong shipping label was placed on my package. I only discovered the mistake because I had taken a photo of my package before leaving the store. After my transaction was complete, the employee handed me my receipt, said "have a good day," and I then asked if I could take a quick photo of the package before leaving. At no point did I place a shipping label on the package myself. I noticed the error the same day I dropped the package off and immediately called the store, leaving a voicemail on Saturday. The store was closed on Sunday, and I was waiting outside Monday morning when they opened to address the issue as quickly as possible. Despite this, I was later told that the store claimed I had waited days to report the error, which is simply not true. I reported the problem as soon as I discovered it. What made the situation even more frustrating was that when I later spoke with UPS representatives, I was told the store reported that I had placed the label on the package myself. That is also false. The package was handled by store staff, and I only asked to take a photo of it after the transaction was complete. UPS Corporate also advised me that the store needed to take action to attempt to stop or intercept the package. However, I was repeatedly told by store employees that there was nothing they could do. Throughout this process, I felt like I was being passed around with no one willing to take ownership of the mistake or help find a solution. As a result, my package was sent to an Amazon returns center. It contained sentimental items and personal belongings intended for my sister in Paris, and those items now appear to be lost. What should have been a simple shipment turned into a stressful and heartbreaking experience due to an error that was not mine. Mistakes can happen, but the lack of accountability, conflicting information, and lack of assistance afterward were even more disappointing than the original mistake. A shipping error has potentially resulted in the permanent loss of irreplaceable items, and I hope no other customer has to go through the same experience.