Ive been to this location a few times and I have always got what I needed and a little extra. The…read morered head at the service desk does a great job at making sure you feel like you're inconveniencing her which is ridiculous but the print quality and the readiness is why I come back. I was in and out in minutes with over 20 prints in various sizes colors and shapes. I hope the red head with the gigantic "love bite" realizes her behavior is unacceptable and does better because someone else in store was complaining they felt like she they were inconveniencing her as well.

7/17/26 The service clerk Amber at the Copy & Print department not very friendly. I understand that…read moreit's always hard to fake a smile, but when you're working with the public in, you're the first person that they see when you walk in you need to be a little bit more friendlier to people. I told Amber I needed some copies printed from my file on cell. Not everyone is computer savvy. She made me feel like she was obligated and I was bothering her but , everyone else in the store were really generous and polite to me except Amber. I hope Amber has a better day. The rating on the Star is not for the store. It's for Amber.

Too much damage not worth what they are asking. A waste of time and energy. Workers are not…read morefriendly and open to question.

I've been going to the UNLV Surplus since my year staying in the dorms of UNLV in 2016. Since I…read morecould remember, the staff at UNLV Surplus Center has been awesome. This time around they went above and beyond for the high school juniors and seniors on my club football team. As an athlete this is a great place to get UNLV gear for the school year! S/o to Andrea the boss lady over there, she's amazing! I definitely recommend 5 's

De'angelo was beyond helpful! He walked us through the process and answered all our questions…read morewonderfully. When we were all set, he gave us multiple samples to review over so we were sure on which decision was the best to make. Along with giving us a first time coupon, which helped tremendously! So grateful for his help and will definitely recommend shopping here! Thank you.

Do not go to this location for TSA precheck. Staff was unable to process the application even with…read morethe appointment made weeks in advance. They did not email or call to say they would be unable to process it. Completely wasted my time.

I used the Staples mail center through iPostal, and unfortunately, the experience with the actual…read morelocation was frustrating. There were multiple issues with mail being misplaced. At times, I was even receiving mail from other states that clearly didn't belong to me, which raises serious concerns about how things are being handled and sorted. Whenever I tried to ask about it, the staff seemed disconnected and not very engaged in resolving the issue. It didn't feel like there was a strong system in place to track or manage customers' mail accurately. To be fair, the support through iPostal1 itself was helpful -- but the execution at this location didn't match that experience. At the end of the day, handling mail requires accuracy and accountability. Either the system needs to be improved, or it needs to be removed completely. I've decided to discontinue my service here because it just doesn't feel reliable.

I had come in to return an Amazon item which The paperwork said I would get. 10 off coupon for a 50…read moredollar purchased that never materialized and to buy some birthday balloons from their "party city" ballon area. After turning my Amazon return in I grabbed some balloons and got in line with no party city rep until roughly 15 minutes after the store had opened. Finally the rep showed and the first customer online I could see had his ballon arrangement ready for pick up and I could see the disappointment on his face and in my head when the attendant brought the display and several of the mylar ballon's were just not filled to completion. If you have ever seen a mylar not completely full you know what I mean. At that point I put down the balloons I wanted filled and left. I'd rather give no balloons than poorly filled ones. Not a good experience.

Worst company ever. They sold my company a copier and now they are saying they cannot fix it. They…read moresaid someone must've changed the passwords but never gave it to us, so now, no one else is able to fix it either. Stay away from this place.

Thank you so much Jenette for taking care of me and my printer needs. The monthly service has been…read moreamazing. I highly recommend this business for any printer/ service needs. And I love that's it's local and veteran owned.

Jen at the Amazon Return Center is always so friendly, funny, and efficient. She does an excellent…read morejob handling returns while still taking the time to carry on genuine conversations with customers. On top of that, she seamlessly switches roles--managing returns and stepping in as a cashier when needed. Keep up the amazing work, Jen! You truly set the standard for great customer service, and it's clear you take pride in what you do. Your supervisor should be very proud!

I want to give a special shoutout to Juniper, Jen and Annette for all of their hard work and…read moresupport on a printing project for me. The picture turned out great. They work hard to keep their customers happy and satisfied. Thank you, Ladies, for everything you do.

We bought new office furniture. While, they don't have an expansive showroom, I is incisive and…read morehelpful. Many other companies we looked at had large showrooms of furniture, but New Life had all the good things we wanted. They even displayed 3 complete set ups in an office setting. This showed us desk, chairs cabinets how they would really look in our individual offices. We're wanted to change the handles of a cabinet. They ordered them and came in in a week. I thought I would have to pick them up but they said we'll be over not only to drop them off but to install them I was very impressed. This includes the delivery workers professional very helpful. On top of it they're very nice people and maintain a professional atmosphere in the showroom rooms and offices.

I reached out looking for desks for my Allstate agency. Felicia was awesome to deal with. She…read moreanswered all the questions I asked without getting frustrated. The quality of the items they sell are top notch and the service is even better. I was able to custom order the colors I wanted. I highly recommend them to anyone looking for quality desks for their office. I'll definitely be back when we grow as an agency and need to add. Thank you so much Felicia!

To Management of Office Express,…read more I have been a regular customer of your store for approximately seven years. During that time, I have visited once or twice a month and have spent hundreds, if not thousands, of dollars with your business. Until recently, my experiences were consistently professional. Over the last six months, however, I have noticed a dramatic change in the way I am treated by certain employees. While one of your male employees has always been courteous, professional, and helpful, two female employees have repeatedly displayed hostility, disrespect, and unprofessional behavior toward me. On June 3, 2026, I came into your store to make approximately 150 copies. The copier was not functioning properly. An employee attempted to use the machine multiple times without success. I then requested only a few copies. No one informed me that there would be a different charge because an employee was making the copies rather than me making them myself. When I received my bill and asked about the pricing difference, I was met with an argumentative and dismissive attitude rather than a professional explanation. As I attempted to explain the situation, one employee repeatedly interrupted me, became increasingly rude, and refused to listen. Another employee eventually told her to stop arguing and move on. This was not an isolated incident. It was simply the latest example of a pattern of disrespectful treatment that I have experienced from the same individuals. I have never been rude, threatening, or disruptive in your store. In fact, over seven years, I have spoken very little to these employees beyond normal customer interactions. Yet I continue to be treated as though I am unwelcome. As a long-time customer, I find this disappointing. Customers should not be subjected to hostility, gossip, judgment, or unprofessional conduct while conducting ordinary business. Whether an employee personally likes a customer is irrelevant. Professionalism is part of the job. I am bringing this matter to your attention because I believe management should know how customers are being treated. I would appreciate a response regarding whether this issue will be addressed. Sincerely, LeRoy Montoya 928-577-8134

My experience was brief but very pleasant…read more I had a small handful of documents from my brother's estate that needed to be securely disposed of. This place took my call and for just a few dollars took care of my problem. I was also pleased that I was able to drop off my brother's computer for secure disposal of the hard drive. Thank you for being exactly what I needed during a hard moment in my life.

Dont advertise same-day services if you can't deliver. After placing and order for same-day print,…read moreit took 2 days to receive a call to notify us that they don't have the product in stock. They offered to supplement another which might have been okay if it wasnt already a day late and would be several more hours to complete if approved. Should have known better. Last time I placed a custom order, I received my ready for pickup notification just to arrive and discover they sent it by mistake and I had to wait around for an hour. Not ideal service for a business owner trying to utilize the "convenience" of office depot when they cant seem to do things organized or in a timely manner.

Michelle, the Print Manager, saved the day. I had $300+ in poster prints I ordered via online. When…read moreI picked them up, the blues were slightly off. I really appreciated Michelle acknowledging the slight color incongruity between the actual document and what had been printed. She offered a reprint of the entire order, but likely the same issue would have prevailed. Without contest and most kindly she refunded my credit card. I will be back to this Office Depot, thanks to Michelle's amazing customer service. Note: Normally I doc a star for being unclaimed, but not this time.