Kyle and Dave are the Best!! you will not find better customer service!…read moreThis Is the first BMW x5 for my family , and as a first time BMW owner I had a lot of questions to say the least! but they answered everyone of them and were happy to do so. This might have been the first purchase for Foreign Motorcars but it won't be the last!

David is what you want in a mechanic. He tells you exactly what's wrong, what needs fixing, what…read morecan wait and what needs to be fixed asap and he was just blatantly honest with me with what was going on with my car and it was one of the best BMW experiences I've ever had. I've owned bmw's for many years and wish I had David as my mechanic the whole time. I dropped my car off on Sunday night at the shop after going over some things about my BMW a few days prior with David. I had never met David before, but I've heard good things so I winged it and dropped it off. He called me back on Monday and went over everything with me and he was very thorough and he explained everything so I could understand it. I picked my car up on Tuesday with full knowledge about my car, everything he fixed and what to watch out for in the future per David's suggestions. The pricing was more than fair, but more importantly, where can you go these days and get an honest job done? I will not be bringing my BMW anywhere else. I would highly suggest Foreign Motorcars. You get the straight scoop from David and his work is fantastic.

Have been going there for several years and they till this day have the best customer service from…read morestart to finish. Also if you get to choose who you work with in service as for the gentlemen by the name Matt or Jesus

This dealership and service center is top notch. I'm happy to say we have consistently been happy…read morewith our many years of experience here. Jason Wong takes terrific care of everything during our purchases. Alex Jones was our terrific sales associate today. Nassos Safarikas is the absolute best top notch Service Advisor ever!!! I highly recommend this dealership.

I only post when I have an experience that I believe could benefit others in the community…read more Recently, I arranged a pre-purchase inspection for a Volvo XC60 at Herb Chambers Volvo. Although I was purchasing the vehicle from a different used-car dealership, I spoke with Dan, a Service Manager at Herb Chambers Volvo, beforehand and explained that the Carfax report showed a previous air-conditioning issue and that the AC was not functioning properly at the time of the inspection. Dan and the service team conducted a thorough inspection, including the use of a camera to identify a leak in the evaporator component of the air-conditioning system. They also provided an exceptionally detailed written report outlining safety concerns, recommended repairs, and areas of the vehicle that were in excellent condition. When I returned to the selling dealership with the report, I was told that the AC had simply been recharged and was working properly. Wanting clarification, I contacted Dan regarding the evaporator findings and the items listed in the inspection report. Dan promptly returned my call, walked me through the technician's findings, and even sent me the inspection video so I could share it with the dealership. After reviewing the video, the dealership ultimately confirmed that the evaporator did, in fact, need to be replaced--a repair valued at approximately $5,000. Even though I was not purchasing the vehicle from Herb Chambers, Dan went above and beyond to answer my questions, return my calls, and provide a level of professionalism that was truly outstanding. I am extremely grateful for the transparency, thoroughness, communication, and customer service I received throughout the process. I would not hesitate to bring a vehicle to Herb Chambers Volvo and highly recommend the team to anyone looking for honest, professional, and comprehensive service.

I wrote a review earlier about Nabil and Brooke who were amazing and attentive when I bought my…read morecar. I brought it back for inspection sticker and had a few minor issues that Nabil took care of immediately. He was kind, courteous, conscientious, going the extra mile to make sure everything was perfect. Great service. They didn't just 'drop' me after my purchase. They continued their incredible service.

Everything started off smooth. Walked in, was instantly seen. Picked out my Range Rover, signed…read morepapers. Expressed wanting specific plates ... this is where Everything changes. I waited longer than necessary because they asked/requested Veteran plates, that was my mistake. I ended up having to just get any plate on it and 3 weeks later still waiting for the issue to resolve. Other than that, the service is smooth. People are nice, location is convenient. Meter parking but lots of it. Tons, I mean tons of inventory and its super cool cause it's indoors and just so cool. Beautiful inventory Im really bummed about the 1 negative experience but shouldn't take away from their efforts.

Extremely disappointing experience. I purchased a vehicle from this dealership that, in my view,…read morehad serious pre-existing issues that were not disclosed before the sale. Afterward, I obtained additional vehicle history information that I believe was missing from the Carfax provided at the time. I also later learned information suggesting that the prior owner had experienced similar issues before I bought the vehicle. Since purchase, the vehicle has been back to the service department about eight times and has been out of my possession for more than 199 total days. I was repeatedly told delays were due to staffing shortages, but the problems were never fully resolved. The most troubling part was the ongoing antifreeze and oil leaks, along with antifreeze odor and fumes entering the cabin, which began to make me feel ill and raised serious safety concerns for me. When I asked the dealership to take responsibility and take the vehicle back, they refused. Rather than working toward a fair solution, the matter was turned over to an attorney, which I found intimidating and very disappointing. I expected far better from a dealership selling vehicles to the public. Based on my experience, I would strongly urge others to use extreme caution before doing business here.

Top notch operation and very smooth process to acquire my Maserati out-of-state after reviewing…read morenumerous options across the USA. Specific call-out to Chelsea Harris who really knows her product and sales process to handle out-of-state buyers - ask for her when possible!

this is my personal experience in this place very bad dealership. I was just trying to get a quote…read moreon a BMW and I test drive 2 BMWs and the salesman Marc Francois started screaming and trying to fight me all because I didn't want to buy the car on the spot and then he called his manager on me to talk to me like nothing happened. it seems like if you don't buy a car there they will disrespect you and try to fight you and make the manager do the deal. worst dealership to go to get a quote.

I highly recommend Audi Westwood and the sales person with whom I worked there, Jeffrey Lowre. I…read morebought a car from Jeffrey and Audi Westwood on-line from Chicago, and got a wonderful deal. It was my first experience purchasing a car from another state. Buying a car from another state presents a whole host of challenges, many of which I was not fully aware. But I became more aware of some of those challenges right away, including the difficulty in registering the car bought from a Massachusetts dealer in Illinois. Because the car market is now a national market, we really should nationalize what are now 50 different car registration requirement platforms, but I digress. At EVERY turn, Jeffrey and Audi Westwood stepped up big time and navigated those challenges in more than satisfactory ways. Jeffrey and Audi Westwood were very responsive, and nimbly and effectively navigated ALL of those challenges! Multiple times when I needed documentation that I did not have to address issues with the State of Illinois and the City of Chicago, Jeffrey got those to me immediately. I would eagerly purchase another car from Jeffrey and Audi Westwood! I was so pleased with my experience with Jeffrey and Audi Westwood, I sent them a little taste of Chicago!

For a Luxury brand vehicle, Audi and its services are awful. I purchased a brand new 2025 Q5 May,…read more2025. Within the first month it wouldn't take any gas. That was the first issue. They begrudgingly gave me a service techs car as the loaner, but had to put up a fight to get it. (They kept my vehicle for nearly a month.). Fast forward to yesterday, got a flat tire and called Audi Roadside Service at 8:50 am. By noon the tie company still wasn't there and continued pushing back the time of arrival. I tried Audi Roadside repeatedly for help and also tried Audi Westwood who were if no help. I was told by a Service Mgr that I should have picked the tow company to change the tire they would have been quicker. Requested another tow same issue. They took my tow but when another call came in they took that first and left me on the list even though I was assigned first. 8:50 am -4:30 pm waited for assistance to no avail. Finally had to call private tow who were great. Even plugged the tire for me. Today I tried to call to get an appointment have left messages. Crickets. No response. Which was similar to yesterday. They keep saying they will call back but never do. Awful service and Audi Westwood employees are not pleasant to deal with. Since when do companies think it's ok to not get back to people?! Major regrets!

Recently traded in our Pilot for a new Mazda CX-5, and the customer experience from end to end was…read moreno less than exceptional. My care team, which consisted of Ray, Sami, Stephen, and Alex, was polished and streamlined, which was much appreciated by this very busy toddler mom and tech professional. Right at the get-go, Ray understood my need to have everything lined up and ready to go so he answered most of my questions ahead of my arrival at the dealership. Already sold on the idea of a Mazda, I completed my credit application ahead of time, and had already narrowed down my options between the different vehicle types. Once I finally made it to the dealership, Sami had the car ready for me to test drive and we went over the paperwork in less than half an hour. Stephen then helped me choose a couple of great warranty options that I didn't even think to get, but I know will already pay off. On the day of pickup, Alex was gracious enough to walk me through all the different options in the car and patiently waited until I was done asking random questions. Alex and Sami, come to find out, had gone to work that morning on their day off to make sure I was able to have the best pickup/send-off experience. Thank you to this amazing team for the superior customer experience. 5 stars all the way!

Communication Details…read more Following through Answering questions completely and in a professional and timely manner

Rich B is a great salesperson. I've been to many dealerships and Rich made the process very easy…read moreand straightforward. I didn't feel pressured and they helped me get the exact vehicle I wanted. There's a reason they are the top dealer in the northeast. Their service department is also great. Tim P is one of the best advisors I've worked with. Very professional and attentive.

Started to purchase a truck from Quirk Ford, realized i could get a better deal elsewhere, canceled…read morethe sale. i have been trying to get my deposit back ever since, called multiple times got ya your all set, its in process. very frustrating. now i have to file a dispute with my credit card company, is this really the way to do business ? Do you think i would ever go back to Quirk Ford? Absolutely not!