Service and repair did not meet expectations. Clear expectations were not set and it is u…read morebelievable to me that leaving a finished product (see picture) is acceptable.

Working with NV Waterproofing was a disappointment from start to finish, and I wish I'd trusted my…read moreinstinct multiple times throughout the process when the red flags popped up. The initial sales person was a classic over-seller and promised the world while simultaneously doing a very surface-level review of the situation, ultimately concluding that we were in need of an indoor water mitigation system and sump pump. The sales process was tortured, over-the-top, and ended with the classic "same-day-only discount" proposal (red flag number 1). The scheduling process and lead-up to the project was radio-silent with no preparation on what to do or what to expect from the project manager or the sales person until I reached out proactively. I had to call the morning the project was set to begin to even know if they were coming or not (red flag number 2). The project itself eventually began and within less than an hour it became obvious the source of the leak was in fact a burst pipe and not ground water coming in through the basement. I called the office and put a stop order on the work at which point they immediately became very cagey about what options were available to me and from this point on once again went radio silent (red flag number 3). Upon reaching out to the office multiple times (via both email and phone) to address the issue and seek at least a partial refund of our deposit for the issue, they took 3+ days to even respond, and when they did, claimed that despite obvious pictures pointing to the pipe being the issue, it could have been ground water at the same time and they were unable to provide any refund of any kind (red flag number 4). I get that I signed a contract. I get that they planned and scheduled the work. I also now have learned an expensive lesson about trusting my gut and being more proactive about my concerns. But they're supposed to be the experts! And the fact that they took absolutely no responsibility for having done a poor assessment of the situation up-front and then pretended like they were actually still right about it was disappointing and embarrassing. I can't in good faith recommend working with this company to anyone.

We have been in communication with VM Drainage and Erosion Solutions since March 12, 2026 regarding…read moreproblems with two projects which they completed on our home. In 2021 they completed a waterproofing project which carries a 12 year warranty, and in 2022 they completed a patio installation which carries a 5 year warranty. As of April 22, 2026, VM Drainage and Erosion Solutions has not provided a solution to either of these problems. Our foundation wall was bowed before VM Drainage and Erosion Solutions excavated and waterproofed our home in 2021. We showed the bowed wall to VM Drainage and Erosion Solutions before the excavation began, and they recommended proceeding with the project without reinforcing the wall. We began to see small cracks in the foundation wall shortly after VM Drainage and Erosion Solutions completed the waterproofing. We showed the cracked wall to VM Drainage and Erosion Solutions before they installed our patio in 2022. VM Drainage and Erosion Solutions assured us that the cracks were not a problem. However, the cracks have grown substantially since then, and an independent structural engineer has confirmed that the wall is failing. In addition, the patio is sinking, the exterior waterproofing membrane is slipping, and there is a damp smell in our home near the cracked wall. In order to provide access to the cracked foundation wall for repairs, our patio will have to be removed, and the exterior of our home will have to be excavated again. Once the engineer's recommended repairs have been completed, the wall will have to be waterproofed again, and our yard will have to be regraded again. Finally, our patio will have to be reinstalled. We paid VM Drainage and Erosion Solutions to do all of this work in 2021 and 2022 because we trusted their professional opinion about our foundation wall. We now have to pay another contractor to do all of this work again so that our foundation wall can be reinforced. VM Drainage and Erosion Solutions has stated that they will not honor the warranty on the waterproofing project because the man who estimated the project is no longer employed by VM Drainage and Erosion Solutions. They have not provided details about how they will honor the warranty on the patio installation. We will update our review if VM Drainage and Erosion Solutions honors the warranties on their work. In the meantime, we cannot recommend VM Drainage and Erosion Solutions.

We had drainage and hardscaping done by VM. The drainage part came out great and we're very happy…read morewith it. But the hardscaping is really bad and I would recommend you avoid this company if you want a flagstone patio. The installation team generated huge clouds of dust all day long because they didn't have a wet saw. It covered my side yard as well as my neighbors'. They also didn't wear any PPE, which is unsafe and unprofessional. The patio is graded correctly and has helped with water management issues, but they installed a dozen stones that were clearly damaged with large scratches and gouges. I called the project manager out and they replaced ten of the most damaged stones, but honestly they should not have taken delivery of this product and they should not have installed it. They should have sent it back to their supplier to get it swapped out. The mortar work is also very messy and overall makes the patio look bad. The mortar comes up over the edges of the stones and there are drips and smears to this day. I hope the weather would even it out over time but now a couple months later, it still looks really bad. We have neighbors who just got a new flagstone patio done by another company and the difference is stark. Their stones are perfect and the mortar has clean lines and looks great. Nice people and to their credit, they did come back after the initial install and put significant effort into improving it. But for the money, it's still not a good value.

After doing research on a number of companies to rebuild a retaining wall between our two…read moretownhomes, we selected this group because of the great reviews. We were not disappointed. They were exceptionally professional, including cleaning up the worksite each evening and putting things out of the way so we could use our space while they were gone. They even raked the lawn and swept each time they were completed.

Baltazar came and gave me my initial quote and answered any of my questions. When I was scheduled,…read moreI was scheduled out about 3 weeks and within those 3 weeks my basement flooded again. When I called them they moved me up to an emergency appointment to fix my issue. They came on a Sunday when it was raining and dug up and installed water pipes to drain rainwater away from my basement. It was a massive undertaking and I'm glad that I got a quote from Virginia Drainage and Erosion. I would definitely recommend them to at least come and give you a quote. The pricing is reasonable for my project.

I had a cellar that would take in 4in of water every time we got a heavy rain. Looked into several…read morequotes and decided to use Summit Waterproofing based on their pricing, expertise and attention to detail. They installed a waterproof barrier, French drain and sump pump and cleverly found a place to install the discharge pipe without having to rip up my porch boards. Staff is courteous and respectful of your home, they made sure my place was swept clean after each work day. Even checked on their work months later to make sure I had no lingering issues. Would highly recommend!

From the owner: Summit Waterproofing is your trusted, local expert for basement waterproofing and crawl space…read morerepairs and encapsulations in Fredericksburgthe Fairfax, Alexandria & Arlington, VA areas. Our complete basement waterproofing system includes all the solutions you need for a dry, comfortable, odor-free basement; no matter what's causing your issues. We offer sump pump repair and install, basement drainage systems, dehumidifiers, encapsulation, crack repairs, vapor barriers, and more. Our team at Summit Waterproofing has the knowledge and experience to transform your wet musty basement or crawl space into a dry and healthy usable space. Summit has been in business for over 30 years and provides all the waterproofing services you need to keep your home healthy. Check out our reviews on Google!

Outstanding process done professionally. The entire structural repair project to our house was…read morewell organized, clearly explained, and promptly executed to our satisfaction. We especially appreciate Jose and his hardworking crew for their careful and neat work. There is no doubt we would choose them again if needed.

I had some concerning signs of settling and wanted a professional opinion. The first first…read morefoundation specialist I called gave me a ridiculous quote and was very pushy. Upon calling DESKA, I was put on the line with a real human and had an appointment for the very next day. Len came out and gave me an honest assessment and put away many of my fears regarding my foundation issues. They also informed me what to look for when identifying serious issues. 100% recommending and using DESKA moving forward.

Couldn't recommend Lux highly enough for their integrity, professionalism, and helpfulness!…read more 3 highly recommended waterproofers assessed our home, and two recommended excavation, etc at a cost of more than $10,000. Lux Foundation Solutions recommended one thing: replace the basement door. That's it. (And they don't even do doors!) What impressed me most was that Chuck Koach, Lux's Foundation Specialist, assessed things the others didn't. He checked the walls using a moisture meter, thoroughly examined existing interior drain and sump pump systems, inspected crawl spaces for water issues, and checked inside and out for foundation concerns. I can't recommend Lux Foundation Solutions highly enough for their thorough, honest assessment and excellent advice. Kudos to Chuck Koach and Lux Foundation Solutions!

They did a great job. It took a bit to get the permit (not their fault but be aware that aspect…read morecould delay the process). I wasn't able to be onsite when the work was being completed but they sent pictures and kept me posted on their progress.

We hired Clifton Contracting to fix a 80 foot French Drain line in 2017, at the same time they…read morerouted the gutter output away from the home. Recently the gutter line was showing signs of restricted water flow. Working with Dave, they found the issue and replaced a 10 foot section of pipe that had been clogged by tree roots. The team at Exterior Waterproofing Experts did a quick turn to fix the issue. It was within the 10 year warranty and they took care of it all. Would highly recommend them for your waterproofing needs.

These are the people to choose if you want it done right! The team communicated throughout the job…read moreand we are so glad we chose Drainage & Erosion solutions. They put a vapor barrier down on two sides of our home and did regrading to hinder water from entering our basement. During the work, a 4x4 crack was found in the foundation that we added onto our contract to have it sealed. Four downspouts were re-routed underground to get water away from the house and clean outs added. This type of work is expensive but our worries are gone!!!

I'm leaving this review to share a balanced but honest account of my experience. While the end…read moreresult of the project was acceptable, the process was far more complicated and frustrating than it needed to be. The sales interaction set the tone with high‑pressure tactics, including statements like "this price is only available today." We moved forward anyway because we knew we wanted the work done. When I later asked to adjust the scope, the salesperson resisted for nearly ten minutes before agreeing to send a revised contract. The first crew delivered solid work on the drain line and concrete, but the vapor barrier installation was sloppy--uneven trimming, gaps, and inconsistent application. They also removed a board supporting the incoming water line without explanation, leaving it hanging from a wire and damaging the clamp. Their initial attempt to "fix" it involved taping the board to a pipe, which was not a proper or safe solution. The sump pump outlet was also installed in a way that caused the discharge pipe to partially block it, putting pressure on the plug. Communication was another major issue. I was never given a dedicated point of contact. I had to reach out to the salesperson again just to report problems. He forwarded my concerns to the office, and I was eventually contacted by Christal. She was professional and genuinely helpful, but her phone number repeatedly showed as disconnected, and only some text messages went through. I had to call the main line each time and ask to be routed to her. A week later, two crews returned and corrected the vapor barrier, repaired the board, and moved the outlet so it was no longer obstructed. The final work met expectations, but the overall experience involved unnecessary sales pressure, communication challenges, and multiple days off work for corrections and inspections.

My experience with JES Repair was frustrating and ultimately disappointing…read more The project itself was completed on schedule, but the quality and planning of the work left a lot to be desired. The beam repairs appear to have been completed in the easiest way possible, with little consideration for the work that would need to happen afterward. The crew cut the subfloor approximately three inches away from the walls and left it unsupported. As a result, my flooring contractor had to tear out two sections of flooring and replace the entire subfloor in those areas because the necessary repairs were never addressed during the original project. Even more frustrating, JES only opened a limited section of the floor instead of exposing the entire affected area. Once the flooring contractor had everything opened up, additional damaged wood was discovered that now requires even more repairs. Since JES was already working in that area, it is difficult to understand how these issues weren't identified or why the floor wasn't opened far enough to properly inspect the entire section. Addressing everything while the area was already exposed would have saved significant time, cost, and disruption. The inspection process was another major disappointment. The county inspection failed and was rescheduled without anyone from JES informing me ahead of time. I was then told that no one from JES would attend the reinspection and that it was between me and the county. As a homeowner, I'm not a contractor and shouldn't be expected to answer technical questions or represent the company's work to the building inspector. I hired JES expecting professional workmanship, thorough planning, and support through the entire process. Instead, I've been left coordinating additional repairs, paying for work that could have been avoided, and handling inspection issues that should have been managed by the contractor. Based on my experience, I cannot recommend JES Repair. UPDATE (07/08/2026): I connected with the resolution team and are working through the issues in a positive and constructive manner.

From the first moment I called them, they sounded annoyed to have to be speaking with me. They…read moreagreed to go to my home and provide an estimate, which they then quoted me $8000 for a problem that did not exist. I got a second opinion, was quoted $200 for a simple fix. I then got a third opinion, because of course one of the two is either incompetent or lying, and the 3rd opinion was $225, for that same exact fix. When I then showed them the estimate from Aqueduct, they scoffed and said it was a company who was trying to rip me off and rob me blind. **BEWARE** Get additional estimates before going with them. Aqueduct, shame on you.

Highly recommend. Great experience recently with Aqueduct when we had waterproofing done in our…read morebasement. After having water intrusion in the past few years, we selected Aqueduct from several other estimates. On time, worked clean (as best you can doing work that can generate lots of dust), professional and friendly, and very fair pricing. Our basement is now totally dry after multiple days of heavy rain. VERY happy with their work!