https://drive.google.com/file/d/18pPnhHNvgP4zQYoVnJO3QH2wNIMW9iCe/view?usp=drivesdk…read more ONE STAR -- HOMEOWNERS SHOULD BE EXTREMELY CAUTIOUS BEFORE HIRING VALUE DRY Value Dry's response is long on personal attacks and remarkably short on answers to its own written documents. I stand by my review. My experience with Value Dry Waterproofing was deeply disappointing and, in my opinion, professionally and ethically unacceptable. I hired Value Dry for approximately $12,000 of foundation, masonry, sill/bearing, debris-removal, and structural-support work associated with getting my house properly back onto its foundation. I paid approximately $8,000. The agreed work was not completed. The most important facts are not allegations. They come from Value Dry's own written communications. JULY 13, 2026: Value Dry President James Ketterer met with me and prepared a written agreement addressing work that still remained. JULY 14, 2026: Mr. Ketterer put the remaining work in writing, including: * Installation of two Lally columns * Removal of the existing block columns and associated debris * Patching 12 openings with block/cement * Removal of concrete debris He also wrote that Value Dry was "working to bring your project to completion as agreed to in the agreements dated 6/20 and 7/13/2026." Those are Value Dry's words. Mr. Ketterer also acknowledged in writing that Value Dry's employee had not followed the proper change-order procedure. He explained that the unforeseen work and associated costs should have been detailed in writing and presented to me for my signature before proceeding. That admission is important. During the project, demolition and foundation-related work had already occurred when I was subsequently told that another approximately $1,500 would be required to restore openings. I disputed that charge because I had not approved it beforehand and asked Value Dry to explain in writing why that work supposedly fell outside the original agreement. This is exactly why written change orders exist. A homeowner should not be placed in a position where part of the house has already been opened or demolished and only afterward be confronted with an additional charge that was never approved in advance. Value Dry's Vice President of Operations subsequently confirmed that a crew was scheduled to return on July 21 to continue the work. Then something changed. JULY 17, 2026: Before the scheduled return date arrived, Mr. Ketterer canceled Value Dry's return, stated that Value Dry would perform no additional work, and declared that the payments already received represented adequate compensation for "the work completed." Those words matter. He did not say that all agreed work had been completed. In fact, only three days earlier, Value Dry had specifically identified work that still remained and stated that it was working to bring the project to completion. That is the central contradiction Value Dry should explain. Instead, its public response attacks me personally, discusses another contractor, speculates about my motives, and characterizes my communications as "harassment." None of that answers the documents. If Value Dry is going to publicly accuse a customer of threatening its president, then it should state exactly what was allegedly said, when it was allegedly said, who witnessed it, and what contemporaneous documentation supports the accusation. Yes, the July 13 discussion became heated. I have acknowledged that. But what happened afterward is highly significant: Value Dry still memorialized an agreement, identified remaining work in writing, acknowledged a failure in its change-order process, scheduled a crew to return, and continued discussing completion of the project. That documented sequence is difficult to reconcile with the dramatic characterization Value Dry is now presenting publicly. Value Dry also suggests that I demanded work beyond its obligations. Again, its own July 14 written communication says otherwise regarding the columns, openings, demolition, and debris work that Value Dry itself specifically identified as remaining. Value Dry further claims that the amount of money it retained was "fair and reasonable." Then provide the accounting. Show: * The total amount Value Dry retained * The work actually completed * The labor attributable to that completed work * The materials attributable to that completed work * The value assigned to each completed item * The work Value Dry acknowledged remained unfinished * The value assigned to that unfinished work Calling an amount "fair and reasonable" is not the same thing as demonstrating that it was fair and reasonable. Maryland Judiciary Case Search also publicly displays numerous court case entries involving VALUE DRY LLC / Value Dry Waterproofing over a period of years. To be clear, the existence of a court case does not itself establish wrongdoing, and I am not claiming that every case was decided against Value Dry. Anyone inte

Having an old house means dealing with new issues - such as water coming into our crawlspace…read more Brendan, Chad, and the whole team did a great job of laying out what was happening, answering our questions, and ensuring that we were satisfied with the work. If you're like we were - facing unknown water issues/smells coming from your crawlspace, I would highly recommend contacting Value Dry.

I had a cellar that would take in 4in of water every time we got a heavy rain. Looked into several…read morequotes and decided to use Summit Waterproofing based on their pricing, expertise and attention to detail. They installed a waterproof barrier, French drain and sump pump and cleverly found a place to install the discharge pipe without having to rip up my porch boards. Staff is courteous and respectful of your home, they made sure my place was swept clean after each work day. Even checked on their work months later to make sure I had no lingering issues. Would highly recommend!

From the owner: Summit Waterproofing is your trusted, local expert for basement waterproofing and crawl space…read morerepairs and encapsulations in Fredericksburgthe Fairfax, Alexandria & Arlington, VA areas. Our complete basement waterproofing system includes all the solutions you need for a dry, comfortable, odor-free basement; no matter what's causing your issues. We offer sump pump repair and install, basement drainage systems, dehumidifiers, encapsulation, crack repairs, vapor barriers, and more. Our team at Summit Waterproofing has the knowledge and experience to transform your wet musty basement or crawl space into a dry and healthy usable space. Summit has been in business for over 30 years and provides all the waterproofing services you need to keep your home healthy. Check out our reviews on Google!

Service and repair did not meet expectations. Clear expectations were not set and it is u…read morebelievable to me that leaving a finished product (see picture) is acceptable.

Working with NV Waterproofing was a disappointment from start to finish, and I wish I'd trusted my…read moreinstinct multiple times throughout the process when the red flags popped up. The initial sales person was a classic over-seller and promised the world while simultaneously doing a very surface-level review of the situation, ultimately concluding that we were in need of an indoor water mitigation system and sump pump. The sales process was tortured, over-the-top, and ended with the classic "same-day-only discount" proposal (red flag number 1). The scheduling process and lead-up to the project was radio-silent with no preparation on what to do or what to expect from the project manager or the sales person until I reached out proactively. I had to call the morning the project was set to begin to even know if they were coming or not (red flag number 2). The project itself eventually began and within less than an hour it became obvious the source of the leak was in fact a burst pipe and not ground water coming in through the basement. I called the office and put a stop order on the work at which point they immediately became very cagey about what options were available to me and from this point on once again went radio silent (red flag number 3). Upon reaching out to the office multiple times (via both email and phone) to address the issue and seek at least a partial refund of our deposit for the issue, they took 3+ days to even respond, and when they did, claimed that despite obvious pictures pointing to the pipe being the issue, it could have been ground water at the same time and they were unable to provide any refund of any kind (red flag number 4). I get that I signed a contract. I get that they planned and scheduled the work. I also now have learned an expensive lesson about trusting my gut and being more proactive about my concerns. But they're supposed to be the experts! And the fact that they took absolutely no responsibility for having done a poor assessment of the situation up-front and then pretended like they were actually still right about it was disappointing and embarrassing. I can't in good faith recommend working with this company to anyone.

Couldn't recommend Lux highly enough for their integrity, professionalism, and helpfulness!…read more 3 highly recommended waterproofers assessed our home, and two recommended excavation, etc at a cost of more than $10,000. Lux Foundation Solutions recommended one thing: replace the basement door. That's it. (And they don't even do doors!) What impressed me most was that Chuck Koach, Lux's Foundation Specialist, assessed things the others didn't. He checked the walls using a moisture meter, thoroughly examined existing interior drain and sump pump systems, inspected crawl spaces for water issues, and checked inside and out for foundation concerns. I can't recommend Lux Foundation Solutions highly enough for their thorough, honest assessment and excellent advice. Kudos to Chuck Koach and Lux Foundation Solutions!

They did a great job. It took a bit to get the permit (not their fault but be aware that aspect…read morecould delay the process). I wasn't able to be onsite when the work was being completed but they sent pictures and kept me posted on their progress.

JES reached out and sent a pest control company to treat the areas. They did and additional…read moreinspection and are working with us to determine best options going forward. The manager is also working on communication with clients. Thanks!

Purchased a new home June 2026 had the foundation inspected by John from JES. John was…read moretrustworthy, informative and offered advice on my foundation going forward. At this time, John did not recommend any foundation work. Foundation was in good repair, which is awesome. Will definitely reach out to JES in the future for any foundation considerations. Thank you, John for your professional service.

We have been in communication with VM Drainage and Erosion Solutions since March 12, 2026 regarding…read moreproblems with two projects which they completed on our home. In 2021 they completed a waterproofing project which carries a 12 year warranty, and in 2022 they completed a patio installation which carries a 5 year warranty. As of April 22, 2026, VM Drainage and Erosion Solutions has not provided a solution to either of these problems. Our foundation wall was bowed before VM Drainage and Erosion Solutions excavated and waterproofed our home in 2021. We showed the bowed wall to VM Drainage and Erosion Solutions before the excavation began, and they recommended proceeding with the project without reinforcing the wall. We began to see small cracks in the foundation wall shortly after VM Drainage and Erosion Solutions completed the waterproofing. We showed the cracked wall to VM Drainage and Erosion Solutions before they installed our patio in 2022. VM Drainage and Erosion Solutions assured us that the cracks were not a problem. However, the cracks have grown substantially since then, and an independent structural engineer has confirmed that the wall is failing. In addition, the patio is sinking, the exterior waterproofing membrane is slipping, and there is a damp smell in our home near the cracked wall. In order to provide access to the cracked foundation wall for repairs, our patio will have to be removed, and the exterior of our home will have to be excavated again. Once the engineer's recommended repairs have been completed, the wall will have to be waterproofed again, and our yard will have to be regraded again. Finally, our patio will have to be reinstalled. We paid VM Drainage and Erosion Solutions to do all of this work in 2021 and 2022 because we trusted their professional opinion about our foundation wall. We now have to pay another contractor to do all of this work again so that our foundation wall can be reinforced. VM Drainage and Erosion Solutions has stated that they will not honor the warranty on the waterproofing project because the man who estimated the project is no longer employed by VM Drainage and Erosion Solutions. They have not provided details about how they will honor the warranty on the patio installation. We will update our review if VM Drainage and Erosion Solutions honors the warranties on their work. In the meantime, we cannot recommend VM Drainage and Erosion Solutions.

We had drainage and hardscaping done by VM. The drainage part came out great and we're very happy…read morewith it. But the hardscaping is really bad and I would recommend you avoid this company if you want a flagstone patio. The installation team generated huge clouds of dust all day long because they didn't have a wet saw. It covered my side yard as well as my neighbors'. They also didn't wear any PPE, which is unsafe and unprofessional. The patio is graded correctly and has helped with water management issues, but they installed a dozen stones that were clearly damaged with large scratches and gouges. I called the project manager out and they replaced ten of the most damaged stones, but honestly they should not have taken delivery of this product and they should not have installed it. They should have sent it back to their supplier to get it swapped out. The mortar work is also very messy and overall makes the patio look bad. The mortar comes up over the edges of the stones and there are drips and smears to this day. I hope the weather would even it out over time but now a couple months later, it still looks really bad. We have neighbors who just got a new flagstone patio done by another company and the difference is stark. Their stones are perfect and the mortar has clean lines and looks great. Nice people and to their credit, they did come back after the initial install and put significant effort into improving it. But for the money, it's still not a good value.

Upon our basement continuing to leak with heavy rainfall we desperately needed a sump pump…read moreinstalled to help mitigate potential damage. We reached out to S&S Waterproofing due to them being a local small business. They were so professional, timely, communicative and punctual. The crew was respectful while working in our home and they did a great job cleaning up all the scraps and debris left from the job because our drywall needed to come down and concrete needed drilled through. They quickly realized we needed footers as we are in an older home and there weren't any. They had the materials already available and only charged a small portion additional. I'd definitely recommend this company for anyone looking to have similar work completed!

Crew worked hard. Customer service could have been better. Looking forward to next rain to see if…read morerepairs took.

We first used DD 22 years ago to waterproof our basement. Recently we noticed some mold. We called…read morethem to come out and take a look, as there is a lifetime warranty their work. Antonio found that one of our sump pumps was broken, resulting in some moisture build up, and the associated mold. All that needed to be done was some minor mold remediation and replacement of the pump. Contrast that with two other estimates we had obtained (before we remembered the warranty) that didn't find the faulty sump pump, and wanted to replace drains and do major mold remediation for thousands more dollars, rather than just treating the moldy area. To top that off, I called on a Friday, they were able to come by and assess the situation the same day, and do the work the following Monday! No waiting!

We've used this company three different times for various foundation‑related issues, and every…read moreexperience has been exceptional. Their team is consistently professional, responsive, and a pleasure to work with. Most recently, we needed their help to repair a support post under our outdoor deck that had begun to rot due to poor drainage. They not only fixed the structural issue quickly and thoroughly, but also installed a proper drain to prevent the problem from happening again. Their pricing has always been very reasonable, especially considering the quality of their work and the speed of their response. It's rare to find a company you can trust repeatedly, but they've earned that trust every single time. Highly recommend.

Professional, on time, exact cost estimates with every aspect broken down. I hated to call them…read morefor such a small job, but they came and resolved my air duct issue promptly and efficiently. Highly recommend them for all your construction needs.

Contracted Marlon to provide painting services for a house I was listing. They dynamic duo (father…read moreand son) were very professional and completed the project flawlessly. Would definitely use again in the future.