Showed up on time, charged a fair price, fixed everything that needed to be fixed the first time…read more Great people!

Our first experience with Plumbums was excellent - we had an emergency issue, Jim was able to come…read moreout within an hour or two and get it fixed, and he was on his way. When our pipes froze during the big storm this January (thankfully, without water in them), we decided to hire Plumbums again. That didn't go as well. Quality of work: The fixes Jim suggested (a series of individual junction fixes) seemed reasonable for the repairs needed, but in some cases replacing whole sections would have been more time- and cost-efficient (according to other plumbers we've had in our home who have seen the work done). And we needed four return visits within our first three days living in the house to address issues that had not been resolved or that popped up as soon as we turned systems on. One problem (heat running constantly on our first floor, making the house over 80 degrees in the winter) was unresolved until I researched possible causes myself and communicated that to Jim, who sent out one of his guys to implement the fix. Professionalism: We were frustrated by the lack of care shown toward our property. Jim's guys left plumbing debris (not just the stuff our homeowner's insurance requested, but just straight-up trash), food trash, and drywall dust in our basement and living areas. This means that the first thing we had to do after driving 3,200 miles to move in was clean up after them. Drywall was removed roughly in several locations, and although patching was not included in the estimate, the cuts themselves appeared unnecessarily sloppy (and our new plumber neatly cuts and replaces drywall as a matter of course, leaving the mudding to us, which is fine). Plumbums did work well with our insurance company to get our claim handled, and ultimately we have working plumbing. But our experience wasn't great.

Josh was very helpful, kind, and extremely knowledgeable. He…read morearrived well before the estimated time, especially impressive since it was 10 PM on a Sunday night which I truly appreciated He was professional, efficient, and took the time to explain everything clearly He quickly resolved the issue and made the whole experience stress free I'm very happy with the service and would definitely recommend Josh and Roto Rooter.

there was a flood, we needed water remediation, they kept us waiting for seven hours after telling…read moreus it would be within a four hour window. told us dispatch would call us, they never did, we had to call back three times. finally a guy shows up, no equipment and takes a look around, and says it will cost a minimum of $3500. I asked him for what and he named some weird pricing structure service. he had no water measuring tools, no flashlight. Then told me he couldn't send a crew for another three days. after he left we called Servpro, they were there within the hour and started the work an hour later with photos and water reading tools and insurance info. Roto Rooter wasted our time and their rep was useless. Dont waste your time.

Very reliable professional,with good knowledge. Fair prices and good work. Will use there service…read moreagain

Werner Plumbing has come to unclog our toilets several times. Every plumber was courteous,…read morerespectful clean and efficient. Mary in the office was very easy to deal with and got me on the schedule immediately.

Mary insisted that I needed a whole new faucet because they couldn't get the parts. She sent over a…read moremoron who didn't know what he was doing. He installed faucet which leaked again after a few days. They another moron to clear a drain outside. He put a hose in something which wasn't a drain without knowing where it went. Last straw when I spoke to her husband the owner about another leak he told me shower head needed to be replaced which involved knocking down a tile wall. My handyman fixed it in 45 minutes. They lie and then cheat. They put in a faucet which they told me was sigma which was actually a cheap knockoff. Stay away from this company. They are dishonest and incompetent.

I told him I needed someone to install a dishwasher, explained 2X that's what I needed. He said he…read morewould come to do so in a few hours, had to call him close to the time to confirm, only then he said he was delayed. When he finally came to the unit, he said to my tenant that he doesn't do dishwasher installations. He wasted my time (and his). Not sure why he showed up even though I explained to him 2x I needed someone to install a dishwasher.

While they did take care of the problem which was a clogged toilet, the guy that came out left my…read morebathroom a gross mess and I had to reattach my toilet myself as he did not do it I didn't expect it to be a clean job but I also didn't expect the level of mess left behind and for the job to be left unfinished. Who takes off a toilet and doesn't reattach it?.

When our 2nd floor tub wouldn't drain and the plumber I normally use wasn't available, I…read morereluctantly went online to try to find someone who could take care of it right away. When I came across The Clog Dr listing the high rating (5 stars) and the number of high ratings (39) immediately attracted my attention. I called and spoke to the owner (Will) and he told me he could take care of it that morning (coincidentally he was going to be in my town). He arrived on time and it was immediately apparent to me he was both very experienced and very professional. He took care of the clog, being sure to get the plumbing snake all the way to the main drain line in the basement (clearing two clogs along the way). He brought me down into the basement so I could confirm he snaked to the main (peace of mind for me). Everything drains nicely now. He does more than just drain clearing (everything plumbing). He even answered some questions regarding other plumbing upgrades I am considering. I would definitely recommend him to anyone and will certainly be using him again for any future plumbing work.

Called Will because I had a main drain clog and water was in my basement. He had appointments in…read morethe morning and couldn't come until later. He then rearrange his day to come out and take care of me right away. He did an excellant job, explaining things on the way. He was neat, professsional and new what he was talking about. Highly recommend.

I highly recommend JDH. Jeremy and Andrew are honest, dependable and do very good work. His…read morescheduling and communication is terrific!

Jeremy is extremely professional and kind. I recently used him to replace my leaking garbage…read moredisposal and not only did he come on time, but kept me updated with his progress every step of the way. Notably, he is the only contractor that has been to my home that had a mask on, without prompting. He is so hard working, with great availability and will make sure you are taken care of. I highly recommend his services!

Loved them in the past, but just called them today, and got VM that they are permanently closedread more

Calls to Preferred are now transferred to Al's Plumbing in Shelton. Al and son replaced our busted…read moresump pump within 12 hours of my phone call. Removal, return to shop for replacement, and fitting of replacement for just over $900 total.

Excellent service, excellent work, very professional n clean at a very reasonable price!…read more Highly recommended

So happy I called this company for another plumbing issue I was having. They are very nice,…read morepunctual, professional. Got the job done and they did a fantastic job! An added bonus is that they cleaned my tub with some kind of amazing cleaner that made it look brand new. These guys went above and beyond for me and I appreciate it. So nice to have a working shower again! Thanks guys! Will recommend to anyone I know looking for a great plumber.