I was stranded and texted/called twice. They only respond through text. I never got a text/call…read moreback. Disappointing behavior.

We have lots of cars in our big family and I have used Tigard Towing a few times now. I have always…read morebeen more than happy with the service and pricing. Something weird happened the last time I looked them up. I somehow reached a Yelp page for what looked like Tigard Towing. I mean it actually says Tigard Towing at the top. However when I called, it didn't sound like the same people I've dealt with before. When the truck came out, it wasn't the same company. Not really sure why this other company is using another company's name online but I called the real Tigard Towing and the owner told me to be careful because there is someone trying to use their business name online. Basically just save 971-998-9816 in your phone and you'll be covered. If it's a beautiful red truck showing up for you, then you know those are the right people.

I was recently in an accident and rather than wait for a tow company covered under my insurance,…read morethe police department called Auto Haus. I have never received such horrible treatment like I did from this tow company's front desk person. The tow truck driver is friendly enough but gave incorrect information . They did not notify me of their astronomically ridiculous fees. My car was not in their lot for more than a day and I ended up paying close to $900, to get it out. They neglect to tell you that when you have your car towed to their lot you will pay out the nose just to be treated badly. They also neglect to tell you that, no, you cannot just go in and out and get what you need from your car, you have to set an appointment, and God forbid if it isn't your car. The registered owner has to go in and get your things from the car. Yes I know it's better to grab your things before the car is towed but if a police officer is yelling at you stating that you can get it later and the tow truck drivers are saying the same thing, you have to let the car be towed and you can get it later. If I had known this I would have pushed a little harder and had the police officer wait for a tow company who actually listened to me about where I wanted the car towed. Well done on the horrible customer service and the completely appalling front desk person! Avoid this company at all costs

Had my first accident in 50 yrs while on vacation far from home. Auto Haus driver Taunie quickly…read morearrived and performed with confidence and was super friendly and helpful. As a retired State Trooper, I've met many a Tow Truck Driver and she was certainly one of the best. The next day at their yard I removed some of my personnel items as was assisted by Bob who also was super helpful and was a very comfortable person to work with. As was the office staff who gave me some great advice. Bottom line--Great outfit.

There trucks are such shit trucks when they break down which is every other day takes forever to…read moreget fixed can't afford to get fixed blames the drivers and forces drivers to pay for there damages on there shit ass trucks when drivers get stuck they leave them stuck they don't care about the drivers most of the good reviews o here are there family members and friends do not use this company highly disappointed this place disgusted me how they treat people

Wonderful service! The professional who picked up my car was, kind, and handled my property with…read morecare. I received confirmation when my automobile arrived at the dealership. I truly am Happy with the towing. I hope I'll never need a tow again, however if I do I'll be using Happy Towing.

These guys were very friendly and honest and just a good all around neighborly business. The owner…read moreis friendly and helpful and really was a solid human being when I was in a time of need. Also very reasonably priced.

Best service I received! They are very sweet people and were able to squeeze me in last min.read more

Terrible service. The manager David Garcia needs to be replaced ASAP. They charged me an extra $300…read moreon top of the price I agreed to pay earlier this morning as well as $50 for a storage fee AND an after hour fee of $55. I got here at 3:45. I shouldn't have been charged a storage fee for today or an after hour gate fee if they don't close until 7:00. This guy will run you around in circles if you let him. AND THEN after we finally get all the fees situated he lies and says he's sending a tow, but then changes his mind and says he's fearing for his life because I gave him a piece of my mind for all the BS he's pulled today. If you hear this tow company mentioned at all just steer clear. You'll save a bunch of money and a huge headache dealing with "David Garcia". They left my car on the whole time so the battery is dead as well as my window down. They cracked my front lip, as well as dented the side fender in more than what it was. JUST TERRIBLE SERVICE that I have to pay for in the end. Wouldn't even give them one star.

picked my car up from these garbage low life piece of sh** towing company . And my $220 cologne in…read morethe middle console was missing . that's how broke they are . scum low life people . it's unbelievable

BEFORE YOU READ - The punch line is that you should not use this company. I held back on the…read moreexpletives, but they are well earned. Good luck with your repair, just don't use Precision Body and Paint in Oregon. I am over 4 months waiting for my truck to be repaired. some dents on the Drivers side Front and passenger doors of the truck. Everything still worked - doors opened and closed, window, etc. It was just cosmetic damage. December 5 2025 was the dropoff, now it is April 17, 2026. You name an excuse they have it: Parts showed up damaged, need to get new parts, Can't find the right parts, Ford service manual doesn't show how to repair that part, we might have to total the car if we damage this part during repair, etc... NOT GOOD AT ESTIMATING: All of this AND original estimate $8K, Revised estimate after they had the truck for 2 months $21K. THEY DON'T ACTUALLY WORK ON THE VEHICLE: At this point ZERO work has been completed except disassembly. Congratulations Precision, you know how to take stuff apart, now lets see if you can put it back together? PHONE CALLS: As a bonus, when you call - AI answers and makes you answer a bunch of stupid questions only to promise someone will call you back. If they do forward you to a person, it goes to voicemail, but the voicemail is full and you can't leave a message. EMAILS: Emails go without ANY reply. VISITING MY TRUCK IN PRECISION JAIL: I finally had to drive over and walk into the shop. The excuse (at 3.5 months of waiting) was that they were waiting for a couple more things to figure out before they order the parts for the repair. Extra bonus, they charge a HIGHER Rate than insurance will reimburse, because they are so awesome. That means you pay extra out of pocket ABOVE your deductible. Double Extra Bonus: They keep changing the bid amount, even though they got paid by the insurance company in January! - 3 MONTHS AGO! Triple Extra Bonus: When you drop off you get a free 19 page list of excuses and reasons why shit may go wrong, but no matter what it won't be their fault. They make you sign every page Quadruple Extra Bonus: That document was written by a monkey. And I fricking hate monkeys. The number of errors and outdated information in their contract is ridiculous. Who cares if they do a good job on repairs if they never actually do the repairs. At this point I am stuck because their crack crew of truck wreckers has disassembled my truck and they want to charge me $8K just to put it back together so I can get it the *Expletive* out of their shop. Please don't use them. Tell others not to use them. If you make the decision to go ahead and use them, please contact me, so that we can get together and commiserate when you realize you screwed up and that your vehicle is stuck in Precision Hell for months without any hope of getting it back in time. Good news - The AI phone agent told me that after waiting over 4 months that she can understand why I am frustrated, but that the truck is scheduled for completion on June 5. Unfortunately, I don't know if that is June 5, 2026 or 2027??? By the way, I've got just over $100K into the truck and it has been out of commission for 4 months- what is that worth??? Precision you are jokers. I don't trust you. You have been dishonest in your dealings with me. I will make it known to Everyone that you suck. Give me my F*ing truck back!

This body shop is not good, in summary…read more The car damage was light and it was an insurance claim against the person who hit my car. Small bumper damage and small door dents, the original estimate was about $3000, and kevin told me it might go up to $4000-5000. The total bill was close to $8500. They repaired the vehicle before insurance paid for it, so if the insurance decided not to, I would've been screwed. They sent me the updated estimates after the repairs were done asking if they should go ahead with them. After that they kept increasing and decreasing the total bill, as they liked. I have in my possession 3-4 different total bills. The shop had multiple different employees that I had talked to, 2 of them left, so I kept getting different promises of what will be done with my car. I had a small front scratch that kevin and Aron told me they will fix (on the house since they were small) but since they left, their notes didn't matter. The shop did "repair" those scratches on the house, but they have caused more damage. And now I will pay even more to get them fixed. The promise was complete repair, these guys took a marker and lightly covered them (pics included) The repair was delayed by 10 days. I was leaving Oregon and I had to have the car done by a certain time. They waited till the last minute to tell me they need more money from the insurance, which put me in a bad position and had to cancel my shipping car date and re-arrange flights. This was only due to them not being on top of things. The manager Steven lies blatantly and tells me he been contacting the insurance company but they don't respond. Yet when I do a quick call, they send a check within 2 days. I would also send Steven emails and left voicemails asking for updates, but he doesn't return my calls or respond to my emails. And when I did finally get in touch after 7-8 attempts, he tells me he sent me emails but they didn't go through. Even though we were sending emails back and forth when they were asking for more money. So as a man, I'm embarrassed for him to have a guy his age lie like that. Finally, and ironically enough, when I was picking my car, there was another customer with a Jeep who the shop damages her car. And when she left they were making fun of her, even though they had acknowledged the damage and the delays they caused, calling her rude because she was upset and was in a hurry. Finally, if the owner reads this, I had told the employees how Rivian is right next to me, and I have family members who work there, who will hear about your shop and how your employees behave. And even more importantly, the low quality of repairs the cars leave your shop in.

Took my Tacoma in for some repair to my passenger side doors and am completely satisfied with the…read moreservice provided. The doors look like new, perfect color match. The repair was completed in a week, and I was kept up to date all along the way. They even delivered my truck to me when the repair was complete. Andrew and Laura were great to work with.

Brandi did an amazing job! She kept me updated and made sure I was aware of everything at every…read morechance. I would've been so stressed without her. Thank you!!

From my initial call the front desk were efficient in setting me up with quick & promising service…read more They set me up from the jump with Henry & the silver team to help me with a regular checkup. Over the years they helped me with a multitude of different situations beyond routine checkups. Henry, and his team exceed in what stellar service could be. Henry excels highly in communication. Even beyond his own work hours. Henry, silver team & Landmark Ford reach beyond a five star rating. Way to go landmark ford, Henry (SILVER TEAM)

I tried to make a deal on a F150 lightning but it didn't seem the person on the other end was very…read moreinterested in moving things forward. Over a day spent slowly texting back and forth, and we reached the negotiation point of "hey we're really far off but why don't you come in and see if you like the truck and we can maybe make something work". I started this clearly expressing interest in a very specific spec that I'd already test driven, but also was busy with work and hoped to arrive at some semblance of a deal before driving out to them. Ultimately, I didn't feel very important, despite wanting to take a slow selling, expensive truck off their hands at the end of the month. I ended up getting the truck at another dealership for just exactly what I wanted after some standard dealership sales back and forth. Given this experience, I'll likely not consider them again. Edit: Amanda you have my contact info and can text me.