True to their name, the technicians here are nothing but professional. No BS, they'll inform you…read morewith the checks as they go. But stress free equals a higher premium. Will definitely visit again if my schedule is tight.

BEWARE -- DO NOT GO HERE!!…read more Horrible customer service, questionable diagnosis, and a very disappointing experience from start to finish. We took our work van to Stress Free Auto Care after finding them on Yelp. They were close to home and, more importantly, veteran-owned. As a company that supports veteran nonprofits, we were excited to support another veteran-owned business--even though their pricing was higher than other shops we considered. Our van had been having issues starting and randomly shutting off. They quickly diagnosed it and sent us an estimate for around $1,200, which we approved. We were told it would be ready by the end of the day and picked it up the following morning. The very next day, the van broke down multiple times on the freeway, nearly causing accidents. This was extremely dangerous and terrifying. We immediately contacted the shop and were told to bring it back. We had to leave the van at a jobsite and figure out how to get it back to San Jose, which created even more stress and disruption to our business. We dropped it off in the morning and heard nothing all day. The next morning, we had to follow up ourselves, only to be told they were still running diagnostics. We were then told there was now another issue that would cost even more to repair. If the original diagnosis was incorrect, I expected the shop to take some responsibility and offer a reasonable solution. Instead, the resolution offered was a "free" diagnostic--which is essentially already credited toward service anyway. There was no real effort to make things right, no empathy for the situation, and no meaningful resolution. We were basically told we could come pick up the van. Business owner to business owner: this is not how you take care of customers. When a customer spends over $1,200 based on your diagnosis and their vehicle breaks down immediately afterward, leaving them with a dangerous, non-operational work vehicle, you should be doing everything possible to make it right. This entire experience has been incredibly STRESSFUL. STRESS FREE AUTO CARE?! Yeah, right. Take your business elsewhere.

Wait Time: [x][x][x][x][x] Service:…read more [x][x][x][x][X] Setting: [x][x][x][x][ ] Cost: [x][x][x][x][x] Recommendation? For quick tire repairs, Frank gets the job done quick and good to go! I recently had a slight flat tire on only one of my tires so I wanted to make sure I can go to a reliable tire shop that can patch this tire. Having been to a few shops in the past with long service or unreliable results, I decided to hedge my bets with Great Mall Tire Outlet hearing that they do good results on a variety of cars ranging from regular gas to heavier Teslas with the insulating foam. The location was a bit sketchy at first but after coming in and getting all the details written down, car was quickly driven in and worked on for at least ~1 hour and was good to go. Drove around for more than 1 week and confirmed the flat was good as gone and all done for $50 is not too bad! One of the few reviews that I ironically want to say I won't come back to but if I do, I'll be confident Frank can do the job well done again.

I had a slow leak from a nail, and another well-known shop tried to tell me it was unpatchable and…read morepushed me to buy a whole new tire. I held off since the leak wasn't that bad. My dad recommended Great Mall Tire Outlet because the owner, Frank, used to work at our family's old go-to spot, Pacific Tire. Frank's team fixed the tire quickly and didn't even charge me because it was such a simple job. It's rare to find this kind of honesty and Frank + his team do amazing work. I highly recommend them!

They available by phone and set up an appointment very quickly. They were very quick and finished…read morerapidly.

Friendly, quick, reasonably prices. Not sure what else to ask for. The owner and his staff are…read morefriendly and straight forward. I brought my car in for another issue besides smog check. He took a look and said he wouldnt do anything because everything is normal. Sure enough after bringing it in the noise i heard is no longer there. Might have been since I hadnt driven it in a few weeks.

When I was told my entire engine needed to be replaced, I felt sick to my stomach. Anyone who has…read morebeen through a major car repair knows it's a hard pill to swallow, especially in California, where repair costs can be overwhelming and it often feels like everyone is charging an arm and a leg. That's why finding Kris was such a blessing. From the very beginning, Kris treated me with kindness, honesty, and professionalism. He took the time to explain everything, kept me updated throughout the process, and never made me feel like just another customer. During a stressful situation, his patience and communication made a world of difference. What impressed me most was his attention to detail. He wasn't interested in simply getting the job done, he wanted to make sure it was done right. That level of care and pride in his work is hard to find these days. I had no idea this hidden gem of a shop even existed, but I can confidently say I won't be taking my vehicle anywhere else. Not only did Kris get my Chevy back on the road, but he returned it in better condition than it was before the engine issues started. If you're looking for someone who is honest, knowledgeable, professional, and offers fair, affordable rates, Kris is the real deal. I will absolutely be returning for oil changes, maintenance, and any future vehicle repairs. Thank you, Kris, for helping me through a stressful situation and treating me with such kindness and respect. You've earned a customer for life(:

My friend recommended Bay City Auto after having her Toyota Tundra serviced here for more than 15…read moreyears, and now I understand why she's been such a loyal customer. I first reached out to Kris when my local Toyota dealer quoted me nearly twice the price for a major repair. I wanted a second opinion, and I'm so glad I made the call. Kris took the time to explain the repair, provided a fair and honest quote, and earned my trust from day one. I've been bringing my Toyota Prius and Ford F-250 diesel truck to Bay City Auto ever since.

Had John and Sandy take care of my Lexus V8 here. This shop is my go to for performance upgrades…read more Their prices are fair and they have the experience and the expertise to upgrade and repair your performance vehicle. I had brake pads, exhaust, as well as LCA bushings installed here. The installs are clean and done correctly the first time. I am happy with their service and look forward to bring my car in for service and performance upgrades.

This is a belated review, but I have had my Lexus GX470 serviced at Exact Motorsports twice in the…read morelast couple years. In November 2024, my lexus had an oil leak. I went to investigate and it was near the oil filter housing it attaches to. drove it to Exact motorsports to have them evaluate, and Sandy & John were helpful in diagnosing the problems. They seem to be very knowledgable with the toyota/lexus platform. They gave me a reasonable quote and I left the car with them. They also mentioned it was probably due for new spark plugs, and a new valve cover gasket so I had them throw that in there as well. When I picked up the car, it drove much more efficiently and no more leaks! Turns out it was a broken O ring. I enjoyed that experience, so a year later (Nov 2025) my belt was squeeking a lot in cold weather. They were able to diagnose and swap the belt to a new one within a day or so. No more squeeks in the cold mornings. The best part about exact is that its a mom and pop, locally owned shop that doesnt put you in a upsell, pressure environment. They tell you what you need, what you dont need, and what are nice to do but not urgent so you can make your choices for the best quote. I will be going to them for any future needs for my Lexus, and have been recommending them to my friends and family for the same purposes.

I had an excellent experience at Precision Tune Auto Care! I originally just walked in to ask for a…read morequote on a battery replacement. Carlos was incredibly friendly, and the price he gave me was so fair that I decided to go ahead and let them do the work. The entire job took only 15 minutes from start to finish. I'm so impressed by their quick turnaround and great customer service. I highly recommend them if you want quality work without the long wait!

I brought in my Nissan Altima 2009 for an oil change. The final price was $71.75 because they said…read morethey applied a $50 internal discount, even though I never asked for that discount and it was never clearly explained from the beginning. I only brought a $5 coupon that they had mailed to me. What I did not appreciate was the employee's attitude when I asked about the coupon. Instead of simply explaining it professionally, he responded in a rude and condescending way, as if customers are supposed to understand how their internal pricing system works. Another issue was that nobody asked me what type of oil I wanted. I later noticed they used conventional oil, even though I normally use synthetic oil in my vehicles. Customers should always be asked before that decision is made. On a previous visit with my 2026 Hyundai Palisade, they also told me they could not reset the maintenance reminder because their system computer only worked up to 2020 models, even though the reset process is very simple and can easily be found online. The oil change itself was done, but the communication, professionalism, and customer service were disappointing. Unfortunately, they lost a returning customer and earned this review because of the overall experience. Not recommended

I called K&S Complete Auto Repair ahead of an upcoming road trip and was assured they could take…read morecare of both an oil change and a tail light repair--"no problem, just bring in your car." Based on that promise, I proceeded with the service. When I returned to pick up my vehicle, I was surprised by the unusually low total and asked about the tail light. Only then was I told that the repair hadn't been completed and I would need to come back the following week. I do not have the ability to return due to my travel schedule, which I clearly communicated from the start. The issue is not that the work wasn't done--it's that I was led to believe it would be. Had they been upfront about their capacity, I would have gone elsewhere to avoid being put in this stressful situation right before a long drive. Extremely disappointed with the lack of transparency and reliability. I would not return based on this experience.

Quicky make my scratched bumper look like new at a reasonable price…read more Quicky make my scratched bumper look like new at a reasonable price.

Jorge and his crew were great as always. Fit me in with no appointment to replace my cayenne's…read morebattery. Price is always really fair and never upsells me on anything else. P.S. a good, trustworthy mechanic is hard to find. I moved to the east bay but am willing to travel the 1.5 hours and will continue to do so because of the stellar work. Thanks!

So let me just start this off by saying Jorge and JB Auto deserves 10 stars out of 5. One of the…read morefew businesses that I believe are truly outstanding. I had my Audi at another auto shop that was asking for 3X more to fix. The car I had was only worth like $3K and the other auto shop was asking for $3.75K. WIthout Jorge/JB there was just no way I could make the economics work for the car and I would've just salvaged it. Besides that, Jorge genuinely seems like a very good dude. He's honest, straight up, and was fully transparent in all of my dealings with him. I think I will likely take all of my future business to JB. Auto shops are like dentists... you need one you can trust. I trust Jorge. If you don't need a fancy shop in an expensive retail location, if you just want great service at a very good price - especially if you don't have money to burn... this is the place. 10 stars.

Shout out to my brother for pointing me into this direction when my car was being a little funny…read more With Shell Auto Repair located not too far home, I was ecstatic that I wouldn't have to drive too far. Kevin was the person to greet and ask me what my visit was for. He was able to do a quick diagnostic and made sure to break everything down in a manner which I could understand. I appreciated his thorough work, him taking his time with my car, and not once making me feel dumb. 5/5 stars. I'd come back in a heartbeat and I'll be sure to recommend Kevin.

Been here several times to have my tires checked including yesterday morning. It was very busy as…read moreit was essentially two vehicles at a time. Didn't have to wait too long. Yes, one of driver's side tires had a nail. Didn't know until the person in the process of getting it out. This place is very reasonable. Only $25. Will be back in the future. After all, it's the closest to my home.

Great experience and very transparent about all fees and issues with the car…read more Value for money.

Awesome place that will take care of your car properly. Great staff and customer service as well!read more