I've been taking my car here now for about 2 years. I feel like the experience is professional, and…read morethey're honest with the work they provide. I like the inspections they do to look over the car and give you a heads up on other issues to get fixed or bring to your attention.

True to their name, the technicians here are nothing but professional. No BS, they'll inform you…read morewith the checks as they go. But stress free equals a higher premium. Will definitely visit again if my schedule is tight.

Came here on a Friday afternoon. Quick service. Took approximately 20 mins. Friendly service…read more Reasonable priced.

They did a great job. I called and was told I could come right away. I didn't have to wait when I…read moregot there and they promptly transmitted to dmv.

Kriss the service writer is a star. I scheduled a Saturday…read moreappointment about 10 days out for a replacement hheel bearing. The replacement couldn't wait. I had to bail from work. They took me in about nine thirty a m. They ordered the part installed it. I was out by around two o'clock. The crazy part is. I had gotin 'n't about five other estimates for the work before I scheduled to service. Bay Service it was more than fifty dollars less than any of the other quotes.

My 20-year-old car was having issues and I needed help quickly. I showed up without an appointment,…read morebut Kris and his colleague helped me out. They provided excellent service at a fair price and their customer service is above and beyond. They kept me updated and well informed, and even did more than expected and billed for. I can hardly recommend this place enough and know where I'll be going next time my car needs maintenance!

This shop was very straightforward. I didn't have the tools to change out my transmission fluid, so…read moreI brought my own fluid and they were able to accommodate. Please note: this place is extremely busy! I suggest getting a reservation or talking to Matthew via the Yelp app to make sure he has availability in the shop. I saw a couple people getting turned down because there simply wasn't enough time. Charge me about $100 just for labor which I thought was fair since it involves specialty tools.

I brought in my Nissan Altima 2009 for an oil change. The final price was $71.75 because they said…read morethey applied a $50 internal discount, even though I never asked for that discount and it was never clearly explained from the beginning. I only brought a $5 coupon that they had mailed to me. What I did not appreciate was the employee's attitude when I asked about the coupon. Instead of simply explaining it professionally, he responded in a rude and condescending way, as if customers are supposed to understand how their internal pricing system works. Another issue was that nobody asked me what type of oil I wanted. I later noticed they used conventional oil, even though I normally use synthetic oil in my vehicles. Customers should always be asked before that decision is made. On a previous visit with my 2026 Hyundai Palisade, they also told me they could not reset the maintenance reminder because their system computer only worked up to 2020 models, even though the reset process is very simple and can easily be found online. The oil change itself was done, but the communication, professionalism, and customer service were disappointing. Unfortunately, they lost a returning customer and earned this review because of the overall experience. Not recommended

Excellent service and economic. No unnecessary charges for…read moreunwanted things like brake fluid not required to change then he says its not needed to change now. Very few businesses are honest like this. For frequent customers, sometimes labor charges are also waived for battery check (example) , Quick service and walk ins. Which is the best part. No hassel of bookings and stuff

Fremont, next to 880, Price ok, service good,…read moreTechnician helpful, Pp q rr SS tt Uu vv we xx Yy zz

excellent work, Friendly staff been a customer for 30 years I was the second customer when it was…read moreowned by the first owner the new owner is better and will be with him for ever

Came in for oil change and ended up also getting transmission service. Was very happy with the…read moreservice, the time frame to complete the work, and the communication from everyone there. Manager, Ryan, was great to work with and very helpful as well. Will definitely return for future services.

Friendly and professional technicians. Quick on oil change…read morepackage done within 90 minutes (get everything done) before 2pm. Located in a nice plaza with donut shop, dessert store, and boba milk tea to spend time with while waiting. They use premium oil brand and well worth for the service fees.

Arrived there was no wait, guys were professional and awesome they topped off what was needed put…read moreair on tires all within 10 minutes! They were all very attentive and friendly. They currently have a coupon, decent price for a full synthetic oil change. Customer service was exceeded with todays visit. Will be servicing my car here again next visit!

Alex in store is awesome, Effective, helpful, professional and friendly…read more The Machanic are so effective as well. Cashier is very nice, too. I really appreciate the whole team of Big O Tires.

They offer walk-ins. I requested an oil change and it took about 2.5 hrs on a Saturday. They have a…read morewaiting area with a tv and water available.

I can't believe I haven't written a review of this place. Been here many times. Each time…read moreexcellent service by the owner. They make sure they immediately work on your vehicle when you have booked an appointment the day before. They did a great job taking care of my vehicle and they really did it when they promised it. They are cheaper than the dealer. So I recommend them. They are A+.

They were fast, affordable and nice! i would def be back…read more Old school kinda place tho but trust worthy.

I went into the Milpitas Walmart Auto Care to buy a car battery jump starter. I received from a…read moreyoung man named Will, outstanding customer service. William was attentive and did more than expected, to make sure that I was contented. He managed the high level of environmental stress and plethora of patrons inside the store, who needed care. Being the solo employee on hand and repeatedly being pulled in multiple directions by guests I applaud him for being the exemplary, wondrous type of staff member who does not mind going above and beyond.

I appreciate that Walmart is usually reliable for good value, but something was off during my visit…read moretoday. When you schedule an appointment for 3:30 p.m., arrive fifteen minutes early, and still don't get any acknowledgment or service until around 4:05 p.m., it's frustrating...especially when the appointment was already scheduled in advance. I understand there was only one person working the front, and I respect that he was doing his best to manage everyone. However, what I did not appreciate was the constant prioritizing of phone calls over the customers who were physically standing in line. If there's a policy that allows that, I must be missing it, because it felt backwards and dismissive. Overall, the customer service just felt off. I'm not one to make a scene or speak disrespectfully to service workers, but the way we were spoken to as if our waiting was an inconvenience to staff was disappointing and unprofessional. I hope this feedback helps improve future experiences.