2nd time taking one of my vehicles to this shop. Always friendly on the phone and in person. Detailed when it comes to diagnostic results and what they recommend getting repaired first or near future. I def felt taken care of. Outstanding quality of work. Thanks guys. read more

Good service,honest,they are nice people,easy access,parking,waiting lounge,free snack,and coffee.

Service was fast and very transparent. Good quality service. Price is reasonable and pretty accurate on the estimate provided when scheduling service. read more

True to their name, the technicians here are nothing but professional. No BS, they'll inform you with the checks as they go. But stress free equals a higher premium. Will definitely visit again if my schedule is tight. read more

My brother has been their customer for years so brought my new-to-me used vehicle for a diagnostic check. It's an 11 year old low mileage vehicle with a long crank delayed engine turnover. I told them i suspect either a starter, alternator or a fuel pump issue. Anyhow, they conducted a full inspection and not only root caused the issue but also discovered three other things which the Cdjr dealer did not find in their inspection. I scored a 50% off special on the diagnostic test which was the cherry on top. -1 star for the estimate because in my opinion its steep. Again this may be fair pricing but I do not have enough context or data to say that. Right now, for me, the estimate is a showstopper.I am waiting to hear back from the dealer who sold me the vehicle to see if they will help fix this. read more

I recently moved to the city and was looking for a new auto shop to take care of my car needs. I called in to make an appointment for an oil change and because it was my first visit, they offered a full car inspection. The oil change for my 2018 Corolla was $90. They topped off my windshield wiper and coolant for free. From the inspection, I needed to change my battery due to corrosion and a brake fluid replacement. Before confirming y next appointment, I received an estimate of $500-$600 when I confirmed my appointment. After my car was completed, my total was $720, even with a promotional discount of $50 for having a service over $250. I was so frustrated because of how much more my total was compared to my estimate. Estimates for standard things like a battery change or brake fluid change, in my experience, is usually close to accurate. After reviewing all of the products I received, I definitely overpaid by a lot... The staff was friendly when I was receiving help and a good thing is that they send you a link to a security camera so you can actually see your car being worked on actively. read more

Hands down the best prices for oil changes anywhere. I'm relieved it's price friendly with a free car inspection for first time customers. Totally worth it read more

Very kind and reasonable price. I was satisfied. Stress free, right!!! Thank you so much read more

Stress-Free Auto Care - I changed the oil. - Auto Repair Near Me - Milpitas, California

Stopped by for a brake issue diagnosis. Stress-Free Auto Care was prompt and even reached out to see if I wanted to come in earlier to get the diagnosis underway. I opted not to due to prior commitments but was checked in quickly upon arrival and was waiting in the lounge area for about 20 mins and they were able to advise on the next steps. read more

StressFUL & disappointed. I've tried to look past this and held back from writing a review but it has bothered me a lot and is worth pointing out to others considering this place. My first visit was great - I came in with vibration issues on my Tesla M3 that occur mostly during freeway driving. There seemed to be a manager-type figure there who was helpful and suggested I balance my wheels first rather than paying for a diagnostic. I decided to balance my wheels & also pay for an alignment while I was there. I was told that the mechanic took my car for a drive to test/check that everything was good & assured that the vibration issue was fixed. Overall, not bad experience and at that point in time, this place was a 5/5 for me. Unfortunately, immediately that same day...when I drove on the freeway, the same issue persisted. My car was vibrating (and honestly, even worse than it did the first time). I immediately drove back to the shop the next day and spoke to someone at the front desk. The person I spoke to blamed my vibrating issue on my driving speed, stating that wheels can only be BALANCED to a specific "speed limit" in CA. He took it one step further to say that I can go ahead and go somewhere else and they'll give me the same answer. I got 0 resolution, 0 help, and quite honestly - something about his response seemed to not make sense to me. I don't recall there being a SPEED LIMIT when balancing wheels? Well, I decided to go ahead and try somewhere else considering how I got no help from Stress Free. I went to a different shop and was shown in person & via video how terribly balanced my wheels were. I've attached video proof of my wheels being completely out of balance (AFTER Stress Free). When I explained to the shop owner about the "speed limit" explained to me, he laughed and said that was BS. And lo & behold - when he balanced my wheels PROPERLY, I can drive faster than "speed limit" without any vibration. I can't believe I had to pay to balance my wheels TWICE simply because Stress Free did a terrible job & gave me a terrible excuse. If they can't even balance wheels correctly nor even TRY to help resolve an issue that THEY claimed they had already fixed...then they have lost my trust. read more

I made an appointment online and met with Tae to drop off my car in the morning. He is the definition of great customer service! He's friendly, warm, and animated - his positive energy was so infectious that I left in a great mood. What a great guy! In addition to Tae's great customer service, I like that they offer pictures of your inspection and lets you know what requires immediate attention, and what can wait. The transparency gives me more peace of mind (and less stress!) read more

Wonderful stress free oil change! After being quoted a ridiculous price from the dealer, I came here and it was half the price with the coupon. The workers are friendly and I was in and out in an hour! I will be back. read more

Amazing communication on service and updates along the way. Performed all service requested and suggested based mileage and history of VIN. Full inspection before service with photos and explanation before signing off on clear price estimate. Added perk, Costco member discount. read more

My usual guy is out of the country for a month, but I needed to get some car stuff done asap because I of course waited until the last minute... so this is where I go when I can't get ahold of the usual guy. Anyway the service on the car was quick and good. The gentlemen at the front desk are very personable and friendly and helpful, so like the name suggests, it really was a stress free auto care experience. Price is fair for what you get and it doesn't feel like they try to up-charge on anything. At least that's never been my experience here. It was a very accommodating experience and I like places that focus on service. I think you get what you pay for if you like good customer service. read more

The staff was very thorough and had alot of information to give me. I will more than likely be taking my car back here for any work needed on my car in the future read more

This was my first time at stress-free. I had a simple oil change done. At the end they go over the 20 point inspection with you and point out anything that may need service. They show you with pictures, so you can actually see what they are talking about. I was completely out of antifreeze, somehow my car wasn't overheating. They topped me off and suggested that I should get a flush sometime soon. They weren't pushy and didn't try to get me back to get the services done there, just genuinely cared about me, and my satisfaction. Very friendly and they have a comfortable lobby to sit in, if you need to stay while getting service done. Seems like their prices are comparable to other shops around the area. They had a promotion for the oil change, which helped save some money and made it more affordable. read more

Car got a flat tire and needed a replacement. I was able to get my car back the next day. Staff was super friendly and service is amazing. I would recommend this auto shop to others. read more

I trust this place with their assessment of my cars needs and their ability to fix the problem. Their staff is nice and professional. They kept in contact with me regarding my cars progress. read more

I absolutely love bringing my car the people are amazing and service is beyond my expectations I will forever bring my vehicles here, stress free auto care does exactly what their name is it's STRESS FREE read more

Stress-Free Auto Care - Auto Repair Near Me - Milpitas, California

Stress-Free Auto Care was recommended to me by a loved one. Being a woman, I am extremely wary and nit-picky about where I take my car as I've been lied to/scammed an embarrassing amount of times throughout my life. Adulting in the Bay Area is already tough and expensive as it is, so it's incredibly disheartening when you can't trust people to service your car with integrity and honesty, but Stress-Auto Care absolutely blew me away! From the very first interaction with Israel to the follow-up check ins, and the post service follow-up, I have been nothing short of impressed. Once I decided to leave my car for servicing, they called me an uber free of charge. After the diagnostics test, they sent me a full break down and associated cost for all of the services needed for my car via text. They even specified what was urgent and what was not. While my car was being serviced, they provided me with live footage. They even accommodated my work schedule and allowed me to pay remotely and pick up my car after hours. I highly, highly, highly recommend them. If I could give 10 stars, I would do so happily. read more

As someone new to the Bay Area, it was difficult to find a trustworthy place to take my car until I came across Stress-Free Auto Care (Milpitas location). From my very first visit, I felt confident because everything was handled with transparency. There were no "surprise" charges or unnecessary repairs. I truly recommend this shop, especially the Milpitas location, not only for the quality of work but also for the staff who take the time to clearly explain the repairs. A special recognition to Travis (Milpitas), who went above and beyond and made sure at all times that I clearly understood the work being done as well as the costs involved. I genuinely felt confident that my car was in good hands. read more

This is just from the appointment call so I haven't gotten my service yet but if their car service is like their customer service, then I know they're going to do an amazing job. read more

Called in last minute for a nail in my tire and making the appointment was quick and easy. The person on the phone told me the repair was $60 with the ability to price match. The person that checked me in, Bella, told me what will be done to the car and told me that the repair was $40 anIt was about an hour wait. Unfortunately for me, the nail hit the side wall and was unrepairable. The manager, Tae, told me my options on what can be done to the tire but most importantly, told me since no service was done, my visit was free of charge. After I made my decision, he finished the paperwork, emailed it to me, and I was on my way. Overall, I had a great impression with Stress-Free Auto Care and they are definitely my first choice if I have any real problems with my car the next time that happens. read more

Dealer pricing rate. Need to fix video and have more than 1 phone line so it doesn't take an hour to get thru. Online quote approval very out dated. read more

The expertise of Stress-Free Auto Care in Milpitas is widely known and trusted by locals in the area to the extent that other mechanics will use their diagnostic services to complete their repairs. Get the real deal-- this is THE PLACE to go to get vehicle diagnostic, inspection, and repair because of their reputation for having the most knowledge, AND because they are so well-versed, they have a truly exceptional ability to explain what they are observing about your car. If you are looking for quality inspection and repair, look no further than Stress-Free Auto Care Milpitas! Would name my first born after these people the way they have saved me when I needed it! I ran over debris on the highway and did not know what was damaged on my car. They were able to accommodate me the next morning and fully inspected the car, fixing the damage to my plastic covers underbody for no fee, and finding other issues from this accident and others prior to recommend services to extend the life of my vehicle. Very proactive. 10/10 read more

The guy over the phone, most likely someone they outsource to handle online inquiries was kind of rude. But the guys who are at the front desk were super kind. Including the mechanic. Jonte was the one that helped me and walked me through the service and clearly explained all charges which was helpful. My issue was more complex but if I had a simpler car issue I'd definitely go to them. read more

I reached out to a service advisor at this location for the flat Tyre replacement. Travis helped me get the Mercedes wheel replacement under an hour (even when they didn't have it in stock). I was impressed! Fantastic customer service and great price! Not going anywhere else in the future for my car repair/ maintenance issues. read more

I've been taking my car here now for about 2 years. I feel like the experience is professional, and they're honest with the work they provide. I like the inspections they do to look over the car and give you a heads up on other issues to get fixed or bring to your attention. read more

It really is a great place to get one car repair or serviced. The service level is outstanding and they get things done one time and it quality work. I highly recommend Stress-Free Auto Care. read more

I've been to Stress Free on Stevens Creek before and had a better experience with staff there. But this one was ok. I appreciate the live stream of the shop. The company provides an Uber/Lyft credit which I didn't need this time, but it's a nice option to have. I took my Mazda 3 in for a service, brake fluid flush, and an alignment cause I figured those things would be cheaper than the dealership; they weren't. An oil change first of all was $125, brake flush $300, alignment $180. Their upselling is also pretty excessive. They quoted an additional $600+ for a battery, cabin filter, and engine filter replacement which felt criminal. You can do all those at home for a less than half the price and 20 minutes max. I also just replaced my cabin filter 5 months ago. I checked the livestream a few hours after dropping off and noticed my car wasn't there anymore, and figured they'd call me soon since I declined the extra service. Almost 2 hours went by and I hadn't heard anything, so I sent a text and suddenly it was ready for pickup. Last, I don't know if it's because I'm a girl but I felt a little dismissed at the front desk. In addition to the service, I was curious about the cost to drain and refill my wiper fluid. The wiper fluid light has been on for a month, and I knew it was from filling it with Rain-X (it's hydrophobic and makes the sensor think the reservoir is empty). I was told that Rain-X is not the problem and that my car is notorious for faulty sensors and I probably needed a new one. I'm clearly not a mechanic but I know the light came on immediately after filling the reservoir with Rain-X, and multiple forums online say that the product causes this exact issue. I just said nevermind because I knew it would've been expensive and didn't want to worry about the quality of work. Definitely better than getting your car worked on by Jiffy Lube or something but, for the price, I'd rather just have peace of mind with Mazda performing routine service. read more

Always a great experience here no matter what service my car requires. They are super friendly, prices are comparable and mechanics and service desk are excellent. There is a sizable waiting area if you don't want to leave your car. Gender, neutral, restroom, and complementary coffee, tea and snacks. I highly recommend Stress Free Auto Care in Milpitas . read more

Amazing service from start to finish! They took such great care of our car and made the whole process smooth and stress-free. Honest, friendly, and very thorough--hard to find these days. We'll definitely be coming back for future maintenance. Thank you! read more

Do yourself a favor and stay away from Stress-Free Auto Care. I went in for what should have been a straightforward A/C repair. They accepted the job without warning me about any risks or need for diagnostics. The repair took multiple days instead of one, and communication was a mess the entire time. When the car was finally returned, the A/C still didn't work. No explanation, no solution -- just finger-pointing and claims that I should have ordered a diagnostic, something they never recommended and later failed to perform anyway. The worst part was the surprise cash-only payment demand at pickup, which was never disclosed ahead of time. Pay in cash or don't get your car back. I later had the vehicle inspected by an authorized service center, which confirmed the repair was done improperly. The system was contaminated and not charged correctly. This place combines incompetent repairs with toxic customer service. I regret trusting them and wouldn't recommend them to anyone. read more

I took my older vehicle in for some specific repairs. The shop recommended a full diagnostic inspection on the car. Based on the results to the diagnostic inspection, I was able to make some decisions regarding putting a lot of I money into the car that wasn't in my best financial interests. While they lost out on an expensive repair, they gained my respect in helping me decide not to put a lot of money into a repair. read more

I brought my car in with a flat tire. Very good experience overall. They let you view the live stream when the mechanic is working on your car. read more

Very professional. On Time service. Everything is well coordinated. Runs like a startup caring about customers

I called into this place at 645am on a Sunday and someone picked up! Amazing start so far.. They had room to fit men in that morning for an oil change and tire rotation. I brought in my car and the gentleman who helped me, probably same guy on the phone went the simple process. He explained what needed to be done and set my expectation for pick up time. Simple, just the way I like it! I picked up my car about 3 hours later and everything was all good. I will defenatley be comming back. read more

Came in with bad wipers on my car and they checked it right away even w/o appointments. Parts came right away and got it replaced fast!

I had a really disappointing experience here. My boyfriend's car needed a tire rotation and alignment, so I called ahead to confirm their services. I spoke with a woman who took down my information and the car details. She mentioned that they offer complimentary vehicle inspections and encouraged us to come in right away, saying, "If you come now, we can do a full service and have your car ready by 5 PM." I explained that we weren't planning to do any service that day, we just wanted a quote. The moment I said that, her tone changed completely. Despite saying we could come in, we arrived about 12 minutes later, and my boyfriend went inside to let her know we had just spoken on the phone. She came out, took one quick look at the car, and said, "Oh yeah, your front two tires do need alignment, but there's nothing else we can do for you. Have a nice day," and immediately went back inside. It was incredibly rude and unprofessional. Over the phone, she was polite and eager to help, but once she realized we weren't spending money that day, her attitude flipped. We drove there for nothing, only to be dismissed in less than a minute. It came across as very money-driven and disrespectful. This was one of the worst customer service experiences I've had, and I wouldn't recommend this place to anyone. read more

Very good communication. Fully informed of what jobs have been doing and providing reasonable suggestions.