They body shame and instill unhealthy weight objectives in their young patients. They fret over…read moreweight and scare kids that have healthy weight into fearing they are too fat. Avoid these weight fascists like the plague! They will give your kids eating disorders!!!

I just made one simple call to ask a question. The receptionist had an unkind tone as she responded…read moreand hung up even though I requested to ask a follow up question. Very unfortunate.

We had our first visit this week after leaving another god-awful practice. Our appointment was with…read moreSteven Schraiber who had a great personality and good bedside manner. There is nothing worse than being a first time mom and asking a few thought out questions only to be made to feel like in idiot. He did not do that at all! He took his time and answered each one thoughtfully. The nurse who took the vitals and introductory information was great as well. Super sweet woman. Random thing to like... but I love that they give you a piece of paper with all your kids info on it and notes from the doctor at the end to take home. My only feedback would be that the receptionists seem like overwhelmed or tired or something. Upon entry and exit both of the ladies that handled me were grumpy and seemed cold. I'm sure it's hard when you deal with so many people so whatever. I can deal with that though for a great doctor, good nurses, a patient portal, clean office and a separate sick waiting room. *I'm still going here two years later and we still see Schraiber for both of my boys. He's my favorite and the front staff still has bad manners. I try to cut people a break, but it's like they all hate their job. I was just in the other week for my second son's monthly check up. I was walking him around a full waiting room with no seats and the receptionist yells very loudly "Lady lady lady who can't sit down and has bad handwriting what's your baby's name?!? I can't read your chicken scratch and I'm too busy to figure it out!!" So I just very meekly say "it's pretty hard to write with a baby on your hip." Two minutes later a new mom and her baby come out and this same receptionist just steam rolls her. I don't get it. How do the doctors keep people like this who are their director of first impressions?!

We have been patients at Sander's Court Pediatrics for the past four years and have entrusted them…read morewith the care of both of our children. Because of that, we were especially disappointed by the way we were treated. We recently received a call informing us that our insurance was no longer accepted, even though we are in the middle of the year. To better understand the situation, we did a three-way call with BlueCross Blue Shield and a representative from Sander's. Unfortunately, the Sander's representative, Jennifer, was extremely rude throughout the conversation - not only to us, but also to the BlueCross representative. She repeatedly interrupted us while we were trying to ask questions and, numerous times during the call, announced that she was "leaving the call" even though we were still trying to understand what was happening and had unanswered questions. It felt like she was more interested in ending the conversation than helping us. To make matters even more unprofessional, she answered another phone call while she was still on the line with us. We could hear her entire conversation, making it obvious that she was no longer listening to us or focused on resolving our concerns. We were honestly shocked by how dismissive and unprofessional the entire interaction was. We completely understand that insurance contracts and coverage can change. What is not acceptable is treating patients with disrespect when they are simply trying to understand their options for their children. Families deserve to be treated with professionalism and respect, and unfortunately that was completely lacking in our experience. Based on this experience, we would absolutely not recommend Sander's Court Pediatrics to any family looking for a pediatric practice that values its patients.

Love this Pediatrics Doctors Office. My daughter has been going here for a year and I have nothing…read morebut great things to say. All of the Doctors and staff are super knowledgeable and very professional. I feel like my child's health is their top priority and that they really listen and take my perspective as a mom into consideration. The office is very clean and the staff are all so friendly when you walk in. They have a sick and well side for the waiting room which I like a lot. The Best part is that I have never waited for more than 10 minutes to be called in. I highly recommend this place to anyone looking for a new pediatrician. All the Doctors are great and you will feel at easy when I comes to the health of your child.

Took my child here to see Dr Jackie Schwarz for his first appointment after birth. Would not return…read moreunder any circumstances; I trust google and my own judgment significantly more than I trust this office. I brought my child in on a Tuesday for a regular visit; I also brought in a diaper due to a reddish hue in his urine; it appeared almost bloody. My husband and I expressed our concerns about this to Dr Schwarz and she brushed it off, assumingly because we're "paranoid first parents" hardly even looking at the diaper. Long story short, we ended up in th ER early Wednesday morning; our child had Hemmorhagic Disease. With blood in his urine... Our child almost died. 7 days and $127,000 later, he's a healthy baby boy. Had this doctor not brushed off our concerns maybe we could have skipped the ER visit; or at least the near death aspect of the visit.

We were patients of this office for years and recently dismissed for a balance on the account of…read more$60. They stated they had sent a letter but it was embedded in my chart and we didn't see it. Due to personal issues, we did pay the bills behind schedule but always paid in full and never sent to collections. Additionally, we had discussed in the past the inability to put a credit card on file due to having to pay from different accounts depending on the month but they told the pharmacist when attempting my childs refill that they dismissed us because of the lack of credit card on file. The practice manager is extremely rude with no decorum. I cannot believe this is the way patients are treated that have an established relationship with providers. My son who has been a patient since infant is now 12 and recently diagnosed with autism. Our last appointment he talked with Dr. Turner about it and said he wanted to talk to her again so he can understand more. My kids are devastated. Dr. Turner also would not return the call to discuss matters. I would advise against this office because it is just a business and they absolutely do not care at all.

This pediatrician office requires that you vaccinate your children. Not allowing parental autonomy…read morefor the health of our kids is very concerning.

AWFUL!!!!!! If I could give a 0 star I would. After going there (myself as a child) and bringing my…read more13yo son and 2 yo son to north Arlington; I had moved homes therefore did not receive bills via mail. After calling for an appointment, I was told my account was on hold. I got transferred to billing and paid a $400 bill "in order to schedule an appointment" after paying and being transferred back to scheduling, I was told that my children needed to be approved to be seen by the practice again. After going there and recommending them for MANY years and to MANY friends and family, I was told VIA VOICEMAIL that I am no longer allowed at this practice with my children. When calling for records to be released to see another ped, they refuse to answer phones and put you on hold for a long amount of time RUN FAR FROM THIS PRACTICE!!!!!!!!

- Front desk staff have always been friendly, kind and welcoming…read more - Katie, the lactation specialist, is phenomenal. Extremely professional, knowledgeable, with the sweetest down to earth personality. Been seeing her for 3 years with multiple kids and her kindness and fantastic service each appointment has kept me coming back-- highly recommend for your lactation needs! - Dr Dobkins in particular is fantastic. A wealth of knowledge and experience. Never feel rushed and answers questions well, without any judgement. - Have always had fantastic and prompt response when needed after hours service with an on call doctor. - when needed same day appointment for emergencies, have never been refused and given same day appointment every time for the past 3 years. Would overall recommend NAP.

I might have been the oldest kid who still saw her pediatrician the last time I went. Love him,…read morehe's nice, funny, has cold hands, and has not retired yet. I almost flipped out when he told me he was going to retire due to doing some mission work for his church in South America - but this doctor's still trucking along. Dr. Kim is shrinking by the year, but he's still the top-notch pediatrician in my book, and always will be. I really hope he's still around when I have kids! +best pediatrician :D

He was my pediatrician from birth through my early 20s, which was 10 years ago, so I'm surprised he…read morehasn't retired yet! I remember him being super old so good for him! Dr. Pu (as we all called him) was literally every Korean kids doctor growing up, from all over the Chicagoland area! Great doctor

I could not even get past asking if they accepted our insurance to even make an Appointment…read more Totally unprofessional and didn't care about setting up a new patient visit.

Very accommodating, kind & patient staff. A wonderful Pediatrician. To complainer Sonai P.:…read more when some people can't get what they want, or they can't get their way, they make up, and embellish stories to justify their bad behavior. Mary does not do "front desk". So you are mistaken. She has always been extremely helpful and nice to me and the people I have referred to this practice. Your description is out of character. Treat people like you would want them to treat you, Sonai P. and you won't have any problems.

Have been seeing the doctors at Pediatric Solutions for over 20 years, yes my college student still…read morevisits. This team of caregivers have seen my children through general check ups and any crazy calls I have made as a parent and have been with us through rough times as well with asthma, pneumonia, RSV, and even mono. Dr Baker, Dr. Charo and Dr. Lee Holmes are all fantastic medical providers and are absolutely wonderful with children, as is their staff. As we make the transition away from pediatric care Dr. Baker will always have a very special place in the hearts of our family. Thank you to everyone at Pediatric Solutions for taking such good care of my children and us as parents.

1 year ago) Horrible! I tried giving this place too many chances. I called to make an appointment…read morefor my son's physical and explained that I needed the school physical form for my son otherwise he wouldn't be able to go to school. I get there my son gets checked but I didn't get the form when I asked for it I got told I had to wait 3-5 buisness days to get the form. Receptionist Wth?! Are you going to retype the form and write the form in hand Wth! So now my son will be missing school for a week thanks for the inconvenience! I'm definitely switching pediatricians. Took my other son not long ago for a diagnosis "empitigo" and the "Dr"/ "pediatrician" said it was just a scab. Had to take my son to urgent care cause it got worse urgent care actually treated it like should've! Dr. CHARO is literally the only legit nicest doctor! Everyone else is horrible. I have blue cross blue shield PPO insurance I'm not asking for a favor I'm asking for you to do your job get me my form the same day I made the appointment for. I've never gotten a physical form 3-5 days later in any other pediatricians office. UNPROFESSIONAL!!! (UPDATE!) finally pulling my kids out of this practice. I gave it another chance but this time I called to make an appointment they couldn't see my 3 kids for immunizations because my account was locked due to front desk not doing their job like taking in copays or even so updating their software since "they can't see when someone has copay" yet they have money to remodel and add more office space. Donna or Sherryl whatever her name is specifically said that if I knew I had to pay copay and I pay at other doctors I should've told front desk and had paid with them as well. They accumulated copayments up $500 & blamed it on me and wouldn't see my kids until I pay that. She obviously couldn't even apologize or take fault she kept blaming me. Manager needs to update the software or train front desk correctly I asked for my kids medical records and said she "no you have to pay the balance first" I have a child with ADHD and need records for treatment but still she said they had rights to withhold my kids medical records. I did what I'm suppose to after calling my attorney I printed out release of medical record form filled it in went in to turned it in and now I shall see if they have the right or not. Office has 30 days otherwise they will hear from my attorney. PLEASE STAY AWAY FROM THIS TERRIBLE PRACTICE OUR CHILDREN DESERVE DOCTORS THAT ACTUALLY CARE. All they do is pile fees and bills and they always have to be right.

Dr. Sara Star is our kids pediatrician here and she is absolutely wonderful. She takes her time,…read moretalks to the kids and allows us some vaccine flexibility since we prefer to space things out. The front desk and nursing staff are also very kind and we are almost always able to make appointments within 24-48 hrs. which is awesome as our schedule is sometimes hard to predict. I cannot speak about the other physicians in this practice but Dr. Star is simply terrific!

LOVE Highland Park Pediatrics! I receive return phone calls immediately, love their morning walk in…read morehours, the staff is all helpful and kind, and most importantly, the physicians are wonderful. My children are in excellent hands!!

Dr. Duong has been taking care of our 3 children since they were born. We have been with her…read morepractice since 2009. We cannot say enough to praise her dedication and reliability that she has shown our family so far. Tiffany is the office manager and together with Dr. Duong are doing an amazing job managing their office. Their appointments are always on time and you are expected to be on time as well. They always made time to see our kids when they were sick. Very grateful for their hard work!