the shop is small and crowded. very satisfied with the service. the work was done in a timely…read moremanner. mgmt kept me updated. pricing was reasonable. mechanics are professional, sato auto repair has become my go-to for anything related to my car.

Small and a little cluttered, but I loved the vibe of this place, and the work was done well and at…read morea good, competitive price. I know a few things about cars and I was very confident they were being straight with me. Also the guy showed me the replaced parts and even offered them to me (which I declined) but I appreciated the directness and honestly. The only reason I'm deducting a star is because I was told on drop off "two hours" and it ended up being quite a bit longer. Not a huge deal, stuff happens, but would've appreciated a little more accurate time estimate up front.

let me staRt by saying the best thing this "mechanic " did was drive me to the atm to withdraw $350…read morefrom my checking account because he didn't repair my car. I had it checked out afterwards and was told it had the same problems I had when I brought it to him. Carless I went back and forth on the bus and he said the computer was faulty and he didn't repair computers. Three days later i had to pick up my car with the same problem I originally brought it in for. I will give him and anyone else who needs to know not to rob someone who first of all doesn't have money they probably have nothing else to do then write bad reviews on yelp!!!!

Niel is the best of the best. My 18-year old Honda Odyssey drives beautifully with Niel's care…read more Recently though, my wipers, windows, and turn signals failed; too dangerous to drive. He gave us a loaner car, as it was not a straightforward repair. He took panels off as it was a needle in the haystack challenge. Niel persisted and his efforts paid off. The van is safe to drive again. His prices are good, he's honest and professional. A previous mechanic had me bring in this van too often; so glad that a friend recommended Niel to us. Please call the expert, Niel, in Sleepy Hollow, NY.

I visited Mavis because I needed air in a tire. i thought I had a leak and hopefully it could be…read morerepaired or God forbid, buy a new tire. I made an appointment and asked what it would cost if they fixed the leak. I thought $43 was fair. I brought my car in and returned later for them to tell me No Charge. I almost fainted!! There was dirt in between the rim and the tire, they removed the dirt. nothing else was necessary! They could have lied and charged me to repair or even tell me I had to buy a new one. Being an elderly woman, I would never have known. BUT they didn'! they told me the truth. I will recommend them forever. The young men that helped me were Carl, Ariel, Cristian and Lui. They were terrific!! They are the BEST!

I called ahead, and still waited almost 4 HOURS for an inspection, even though there was "1-2 ppl"…read morein front of me. These guys also try to upcharge you every chance they get. Use ai to your advantage folks. Look up the issues that are presented to you (including pictures if possible) and find out for yourself what you should be paying and whether or not you actually need something replaced. It almost hit hour 5 before my car was even lowered and returned to me. Not worth the ripoff and waste of time here smh...

One of the worst things when moving is finding a new mechanic. My car clearly had an exhaust…read moreissue--thing was loud as hell when on the highway--so gave Mickey's a call after doing some research of places nearby. Gentleman I spoke to was polite and clear about the best time to bring the car in. Discovered some adjacent issues which they clearly highlighted in their inspection report (including pics) which I may fix another time, but otherwise mostly stuck to why I brought the car in. There was no problem or huffing and puffing around this, unlike other places I've been to in the past. Pricing was reasonable and they were honest about what everything should cost. Got everything done quicker than normal too. Definitely will use them again once my bucket of bolts gets screwed up again, as they were a pleasure to work with.

I first found Mickey's Automotive when my 2002 standard-shift Toyota Echo just stopped moving more…read morethan 25 MPH on Rte 117 one day, making a terrible noise for no discernible reason. I searched on "foreign car service" because I found no Toyota service garages in the Tarrytown area. I called. I believe Mickey himself answered the phone and promised to send the tow-truck as soon as it returned to the garage. But after about 30 minutes, Mickey himself turned up at the top of the hill I had reached, looked into the hood, showed me the power steering belt that had slipped off its pulleys, and suggested I follow him to the garage since the tow-truck was still out. He went very slowly to make sure I had no problems. He ordered an emergency delivery of the belts needed, and his mechanics replaced them without delay. I kept him and his garage in mind for 5 years, when the Toyota dealer service near my job lost interest in my car. Since then Mickey, Dan at the front desk, and the guys in the garage have performed every inspection, swapped my snow tires in and out, balanced the wheels, replaced the clutch, brake pads, and cleaned the brake drums, replaced radiator hoses and windshield wiper blades, front and rear ball bearings, flushed the brake system, replaced the cabin air filter... you get the drift. Dan tells me how much each part is going to cost and cost for labor, we discuss what I can afford and when. They take photos of any problems they see and send them by text, so I know what they are talking about, and the charges always come in as estimated, once or twice a bit less! And the car drives like new! Actually, there's not a lot left to do except maintenance, which they will continue to do for this car until gasoline is no longer available and I can't drive it any more. P.S. Yelp thinks I live in San Francisco. Don't know how this happened. I live in New York City, and I commute by train to Mickey's Automotive when I need to leave my car overnight.

Great service and professionalism. Highly efficient and cost-effective. I am new to the area and…read moretook my vehicle for 7.5K servicing and had an excellent experience.

My father who is in his senior years has been bringing his car to this shop for many years and he…read moreis always more than fair trustworthy and honest. Many thanks.

Alanah is always accomodating and very professional. She assists and have no issues with helping…read moreout customers to apply service discounts. As they have advertised. The place has a lot of room to sit and wait. Water and coffee, drinks are available.

I want to be fair and balanced in sharing my experience…read more My first purchase from Tarrytown Honda was genuinely great -- smooth process, professional staff, and overall a positive experience. That's why I felt confident returning for a second vehicle and I even recommended and sent them clients that I will not be sending back ! Unfortunately, my second purchase, a 2018 Honda Civic Type R, was a completely different experience. After purchasing the vehicle, I later learned -- through my own independent research and information shared publicly online -- that the car had previously been a stolen recovery. This information was not disclosed to me at the time of sale, and I only became aware of it after the purchase. Once this came to light, the situation became stressful and disappointing, especially given how important transparency is when buying a performance vehicle. While the matter was eventually resolved, the overall experience left me feeling that critical information had been missed or not clearly communicated upfront. I'm sharing this so future buyers take the extra step to independently verify vehicle history before purchasing. My first experience here was excellent, but this second one was a nightmare, and it significantly changed my confidence going forward , save your self the money and look elsewhere in my humble honest opinion ! NewRochelle honda is really good and so is White Plains honda !

I guess if you're not doing big money jobs, you're low priority. Came in here to do a simple…read morebattery replacement. Let me just say that I've been coming here for YEARS and have spent thousands since I had another car that I serviced. It's been convenient and most of the mechanics are friendly and knowledgeable. Today, I had a different experience. First off, the guy at the front (I won't say any names) is rude. It takes nothing to say hello back to someone who came in and said hello. Anyway, came in to do a battery replacement. Everything was done and as I was walking to the office, I see my car....left UNATTENDED WITH THE HOOD UP and my car still running for several minutes. He just left it there like that. I walked to the office (hood was still up). Stood there waiting to get my bill and keys (hood still up) Mind you...it's a rainy day. This kid was negligent with my property. I don't know if me being a woman alone made that acceptable but it's not. Big or small job, it's business and you treat everyone's property and them with respect. Then after seeing my car left on with the hood up, I make them aware of it and then I paid and left. As I was driving, my USB/anti theft system was not working. Screen blank. Not only was he negligent with my property....he didn't finish the job. You have to reboot the anti theft system for that and the USB/screen controls to work. I was more than willing to tip the guy since I know they don't make much on batteries but after that experience, no. You don't just put a battery in...you need to reboot the system. Today was EXTREMELY disappointing and needless to say, I will go elsewhere from now on. Maybe give JJ a bit more training.

Called a few minutes in advance to schedule an oil change. Treated with respect and attended to…read moreimmediately. I told them my brakes might need replacement and they offered to check. They told me 'Brakes are fine' when 9/10 places would've suggested replacing them regardless of need. I've always said that an auto repair shop can crush the competition just by being honest and hopefully Hughes is showing how it's done!

service was terrible. I was stranded at a gas station near the shop. I called them. they tried to…read morecharge me 150 to tow the car and 450 to do my shift cable because it "snapped". I told him I wasn't from the area and couldn't afford to stay at a hotel and wait till the morning for the part. he told me to I had to wait.something threw me off and I got a mobile mechanic. turns out all I needed was the bolt for it. they lied and tried to rip me off.

I've been going here for years. Trustworthy and fair prices. They have always been able to take…read morecare of my needs.