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    Corona Motor Worx

    3.8 (93 reviews)
    Closed 8:00 am - 6:00 pm

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    Evan the owner talking shit

    Their customer services is horrible they talk shit on their customers and forget major things that could lead to expensive repairs. They break things and charge you for them. Do not take your vehicles here they can't be trusted

    This is the battery that CMW put on my Jetski

    I was referred to Corona Motor Worx (CMW) by a co-worker, who has a close relationship with the shop. I dropped off my Jet Ski on 072023. The jet ski was diagnosed by Evan (the owner) and a few days later I received a call that my ski required a new battery and a new electronic box. After several weeks and calls asking for status of my jet ski, I finally received a call that the jet ski was ready for pick up on 082323. I picked up the Jet Ski on 082423 and tested on 082723. After paying over $1,750.00 for the repairs of my Jet Ski, the Jet Ski continued to experience the exact same problem it had before it when into CMW. On Monday Aug 28, 2023, I called several times and left messages trying to get a hold of someone at CMW. On Tuesday Aug 29, 2023, after more calls I finally got a hold of Cody (Mechanic) and explained the situation to him and asked if I could drop off my Jet Ski at CMW. Cody responded with a " we do not have time for you right now, we are busy", maybe we can get you in sometime in October 2023. Needless to say, I was upset and requested to have the owner Evan call me ASAP. I received a voice message from Evan later that day with what I considered to be a threat. Evan stated in his voice message that "he did not appreciate me requesting immediate attention and he followed the message with a threat, "BE PREPARE TO TALK TO A REAL MAN NEXT TIME". With this threat on my voice messages, I immediately call the Orange County Sheriff Department and filed a complaint (see photo). After the police officer heard the voice message, he suggested I DO NOT contact the CMW due to concerns of this situation escalating to something much greater. I was expecting a simple, bring in the ski and let us look at it again. Instead, I received a threat from the owner Evan. This is not a place I would recommend for any type of work on your recreational vehicles. I will now file a lawsuit as the police officer suggested. The shop that I would normally use had an opening so I immediately took my ski there. The battery installed by CMW was dead, only a few weeks from paying for it. The CMW receipt shows that I was charged for a high end 30 amp battery WP30CL-BS (see photo). The battery that was actually installed was lower end, used WP16CL-BS (see photo). The screws used to secure the battery were made of a non-marine grade material which stripped the second we tried to replace the dead battery. To this date we have not been able to remove the stripped screws. Corona Motor Worx is the shop from hell. If you happen to have gone there you must verify that the parts you paid for are the parts that were actually installed. I would not recommend Corona Motor Worx to my worse enemy.

    It's 8:10am and still not open...
    Jaime C.

    Dissapointed with their service. Before I start this review let me first mention that I came to this place before and I got good service, buying a few things for my bike but this last experience is gonna make me never go back again. Came in Saturday to have a tire mounted on a rim off the bike, when I stopped by they said they couldn't do it that day but will do it on Monday (I'm thinking if your open why can't you do a simple tire instal?) so I was ok with it, dropped off the rim/tire and left. Come Monday morning (around 9:30am) I call to see if my tire was done, they told me it wasn't and they won't be able to do it until 2-3 in the afternoon (again I'm thinking why would it take so long for such a simple job) so I asked the guy if I can have it done sooner and they said sure what time? I told them at 11am would be great, I was planning on picking it up before I go into work (keep in mind I also have 2 kids and work as a retail sales manager so my schedule varies). I went to the shop at 12pm, a whole hour after the promised time, and my rim/tire was not ready. They apologized but I just left seeing that I was in a rush and I had to go to work. So I planned on going the next day as soon as they open up at 8am (this open time is posted on their door and online) because I was trying to pick up the tire before work, I waited until 8:20 am and they were still not open. Again, I left in frustration not until the next day did I pick up the tire, they didn't offer anything for all my troubles (not that I wanted anything) brought the rim home and saw that the rim had a big gouge on the chrome... I called the shop to tell them what I found and they told me that damage was already there, I just bought this bike but I was pretty sure I was looking at the rim specifically at the area where the weights were because I was wondering when I get the tire replaced how a shop was going to removed or add weights to balance the tire without damaging the chrome. It's a shame, they seemed like nice people, I will never go back to this place even though this place is a short drive from my house. Id rather go to a shop two cities over than to go back to this place. As a sales manager, the way this business is being ran, I lost all my confidence in this place because if they cannot come through with what they promise, open up on time, or not capable of performing a simple service on a day they're open, I cannot in good conscious trust them with my bike or any service at that.

    Oil needed. They can check the miles and see we barely drove it to blow out anything!
    Samantha R.

    We wouldn't need to add wrong oil or right oil if the watercraft rented came with oil. The racial slurs came from corona motor sports and yes cops where called funny part cops agreed with us stating they see why we are upset and corona motor is completely wrong. And advised us to take it to court because it was bogus. It's also funny how you are a business but will reply not trying to fix a situation but try to make a customer look wrong. Point proven of how your customer service is horrible. But best of luck. N god bless

    Free hat courtesy of "Motor Worx". New front tire at an inexpensive price. Thank you!
    Jeremiah S.

    I've only been to this place twice and in the two times I've gone I've received nothing but cooperation and enthusiasm from the staff. Did I mention they offer super low prices for maintenance, parts, gear, etc? (I mean super low prices) Tires sold here are about 25% off retail prices I believe. (give or take a few percentiles) I don't really have any complaints, besides that maybe the upkeep inside the store could be a little bit more. What I mean is there isn't much gear or helmets to buy or stuff to look at. But then again I don't think that's Motor Worx primary focus. It is called "Motor Worx" for a reason. My bike needed a new front tire, they gave me a quick quote, and I got it fixed in the same day. My only concern I had was that after receiving my new tire some balancing beads didn't do their job and my bars started to wobble. I simply called Motor Worx, explained the situation, and got it taken care of within minutes. (Also received a free hat courtesy of Motor Worx ) I would like to end this review with not only a thank you to Motor Worx and their staff but some insight into just how inexpensive maintenance is there. My tire quoted at other places reached a grand total of over $255, while Motor Worx did the deed for less then half that. If that doesn't fancy your taste I don't know what will. Overall I'm a happy customer and I recommend Motor Worx to anybody who rides on two wheels and is looking for inexpensive maintenance. Thank you, and ride safe everyone!

    My son on jet ski :)
    Nick I.

    Great place. Rented 2 jet ski for a weekend. Awesome experience from a first call. Brandon guided me through all the process, answered all the questions. Very nice girl did all the paperwork on Friday. My family and friends had a great time on lake Perris. I broke off the reverse handle on one of the jet ski. They charged me more than fair price for the repair. Cant ask for any better rental service. Thank you!

    Just picked up my GSXR600 after some work.. These guys are great!!

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    2 years ago

    Great and fast service very responsive would definitely recommend to anyone, also and any question you ask they will definitely help out

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    12 years ago

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    4 years ago

    Worst customer service ever,paid for parts i never received and now no one will answer or return calls

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    Page 1 of 3

    Ask the Community - Corona Motor Worx

    Review Highlights - Corona Motor Worx

    Brandon even took time to keep in contact with me every step of the process, keeping me updated on the status of the project.

    Mentioned in 23 reviews

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