Bait and switch indeed. Shop for a pre-owned car elsewhere. I found a vehicle on Car Gurus and contacted the dealership as the asking price was good, below market, but comparable to others listed, just farther away from where I live. Mistake 1: Never believe a too good to be true price. I contacted the dealer and asked for a buyers sheet and to exclude any dealer add-ons since did not want those. Brian Rivas, Internet Manager, lets me know they wont sell the vehicle without the dealer add-ons. Since this is the case, I then point out that the vehicle price on Car Gurus in not really the price. Mistake 2: Never believe a too good to be true price. Their disclaimer on Car Gurus that dealer add-ons are not included in the price does not point out that the dealer add-ons are required. Nor does it list what the dealer add-ons are. read more

DO NOT do business with Corona Nissan. Do your research before and find out for yourself. My wife and I drove from San Diego to purchase an advertised vehicle this last Friday, test drove it, inspected it & everything checked out. With $10K cash in hand and personal loan pre-approved by our bank we decided to buy it right there and then. Paperwork begins and we noticed a $3,000+ mark up from the advertised price. Mandatory dealer-added Lo-Jack system!!! No options! Take it or leave it. So we left it. These people literally did not care about us walking away with our money in hand. Extremely disappointing waste of time, deceitful advertising, horrible, predatory business model, bad service & customer care. read more

Had recall repairs, and a paid inspection done on an NV200 van before I purchased it. Upon completion of the repair the SD card was missing from the head unit. No one is responsible for its misplacement. inspection did not catch missing wiper blades, degraded rear tires, and back brakes that required replacement of the pads, drums, and rotors within a few months of taking ownership of the van. read more

I witnessed a video where the man and his sales manager were extremely unprofessional. Talking to their customers as if they were above them. Degrading them and using profanity. If this is who Nissan associates themselves with; count me out. I would highly advise anyone looking for a car stay far away from this place. Save your time, money and insanity. read more

Corona Nissan - A "professional" - Car Dealers Near Me - Corona, California

I do not recommend coming here. I tried picking up a car for Wholesale and one of the employees got super mad even after they called me and told me I can pick it up. He got so mad he tried threatening me and swearing at me and then he tried grabbing my phone. I was armed at the time. Please make his employees make better choices. They should not be touching her customers I didn't even say anything to him. I'm not sure if he was having a bad day or what but just leave me alone and give me my car. Do not come here. read more

Corona Nissan - the employee who works there the sales manager - Car Dealers Near Me - Corona, California

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They push you to come in immediately, even offer to pay for an Uber DO NOT TAKE THIS OFFER. THEY WILL ABANDON YOU AND TELL YOU TO FIND YOUR WAY BACK HOME if you don't accept their car offers. It's either leave with a car or find your own way back home. I was initially working with Ian after I filled out the pre qualifier online, and I even told them on the phone exactly what my situation was, and they still said that they can work with me to find a fair deal before I got there. I was given a very high offer for a Sentra, and I told them that I personally couldn't justify paying what they offered for the kind of car we settled on. I told them that I wanted to wait and come back with more money and better credit. I was then told by another salesperson named Hector "Oh based on your salary you can afford it" completely ignoring the principle that I would be paying a collective $50k over 72 months for a older Sentra. Going so far as to double down and repeatedly tell me this when I told him that I simply didn't want to pay the ridiculous monthly price. Who are you guys to tell me what I can afford??? As if I don't have obligations outside of what was listed on my credit report that wasn't his business to know. I get it. It sucks that their salaries are based on whether or not I choose the offer, and as I told them several times, I understood the reason for the insane offer I got. The problem was the desperation in the form of a lack of professionalism, through the whole process going so far as to spitefully deny me a courtesy way back home even though they offered the Uber to get me there. I would have understood if they generally don't offer Uber rides... but THEN DON'T OFFER THEM IN THE FIRST PLACE ASSUMING THAT THE BUYER WILL 100% LEAVE WITH A CAR The Corona team lacks basic professionalism, common decency, and common sense. read more

Corona Nissan - Exterior - Car Dealers Near Me - Corona, California

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I'd give them no star. My son went in to look for a car that was advertised . They kiss your boot but once they give you the final numbers and you don't agree the become hostile, rude and aggressive . Never again horrible service. That dealer owner needs to clean out the employees and start a new because it's going to end up closing. Hate this place and employees read more

Vanessa with great here. She was able to get the bill of sale for me . I had lost it 5 years ago . I needed it for my own records. Vanessa works in the finance department here at Corona nissan. She is very efficient and will get you a good deal on a Nissan . I highly recommend her for sales and service . read more

Scammers! I came to look at a CPO Rogue and they told me one of them has sold even though they said it was available before and the other one had a recall on it but had it advertised anyways. In addition, all their cars had INSANE markups! The one I was looking at was $21,000 and with markups, it came out to $29,000! Total bait and switch! read more

Bad attitude honestly. Wasn't greeted how I've been at other places and when I talked back some guy tried smacking me.

Ran like a prison every single one of them should be fired. Saw them harassing and treating customers who were only picking up their car from an auction up and they completely disregarded them while escalating the situation for no reason. Absolutely awful customer service. I hope the video documenting the interaction continues to circulate and warn others before stepping into unprompted dangerous situations. I hope Nissan headquarters deals with this soon. Never coming here read more

Warning to anyone applying here, save the headache and treatment!!! I was contacted by Gibrann Huerta yesterday for an interview today at 10am with "Director" Sayel. Took the day off and Drove 45 minutes as They asked to be there in a timely manner. I went in 5 minutes before the appointment scheduled and was quickly interrogated by a "sales manager" he used very condescending language towards me but I gave them all the info, I was told Sayel wasn't in. Trying to comprehend why they would schedule me if the person isn't going to be present. They are playing around with your time with stupid games. Before leaving, I tried calling Gibrann but didn't answer. I sent a text. I received a call back 30mnts later telling me some one Will be right with me. I was gone by then. If this is how they treat possible team mates, can't imagine how they treat customers. (Got a good idea now reading all the reviews) read more

Corona nissan is the worst place to go for service for your car. They have poor quality of service.They don't take responsibility for their poor quality.They don't try to fix the issue.They dodge you around until you give up. When you're asked to speak with the manager, they bounce you around to different service representatives or the sales department.Which has nothing to do with the fix of the problem.You never get to speak to the manager. read more

Had an amazing experience purchasing my new 2023 Nissan Rogue. Xavier hands down was an awesome salesmen and would highly recommend anyone looking to purchase a car through Nissan ask for Xavier. Serg the finance manager made the deal happen and was a pleasure to work with and understood what I needed. Thank you Xavier and Serg for making my car purchase smooth and creating a great customer experience. read more

Corona Nissan - 2023 Nissan Rogue - Car Dealers Near Me - Corona, California

Found this place on Facebook with is no credit bad credit no problem. I started texting with a man named Tony who I thought was pretty good then magically Tony stopped responding. Then I got a message from some one named Katelyn who was 'responding on Tonys behalf" and I told her that my wife and I would be at the dealership with in the hour. Upon arrival at the dealership there was no one anywhere outside, normally when one walks onto a car dealers lot there are people to greet them to ask how can they help, but no, not this place. So my wife and I entered the show room and we told them we were there to see "Tony" then about 20 minutes later nothing then this man named Virgil comes to talk to us apparently "TONY" left the dealership to go pick up a car. (pretty shameful considering he knew we were coming to see him) But Virgil promised he could continue for Tony and help us anyways. Virgil was a polite man he did not seem to be too knowledgeable about our situation that I already had previously explained to Tony via text but we worked with him. So Virgil went to locate the keys to the car we were there to test drive and it took him quite some time to actually locate the car. And instead of him bringing the car to us { I myself am a disabled person I walk with a cane and he knew this} he made us go to him which I found extremely unprofessional as it would have been zero effort for him to bring the car to us. #DOBETTER We did end up going on our test drive with the car and it was a good clean used Toyota Camry something I found odd, this was not my first visit to a car dealer I have purchased many cars over the years from many different places and 100% of the time the salesman even if they are going with you they always want to hold onto your physical drivers license. Virgil (oh I don't need that) *Very odd* At the end of the test drive we returned to the show room to sit down and to go over numbers and Virgil wanted to put us into a $900.00 a month payment for a used Toyota Camry and he blahblahed about interest rates and numbers and I directly asked him. (DID YOU ACTUALLY RUN THIS WITH A BANK AND GET THIS RESULT? OR ARE YOU ONLY GUESSING ON WHAT WILL HAPPEN?) and he refused to answer the question he quickly changed the subject to blahblahblah about interest rates and other things that were not related to my question. So I told him again VIRGIL THATS NOT WHAT I ASKED YOU!! WILL YOU PLEASE ANSWER WHAT I ASKED YOU? And he did more of the same he would not at all answer my question. Having been in the car sales industry myself in my early 20's and having various family members who are in the industry that are actually sales managers. Virgil's actions were telling me that there was not enough money in the deal for them to make the effort to help me. I even brought this up and he denied it. This is a good place to go if you want to waste your time, if you want to become frustrated and not have your questions answered. This is a good place if you want to buy a used base model car with cloth interior for a $900.00+ a month payment. My opinion there are much better more straightforward places to deal with. I would avoid these people at all costs they are a 5 star disappointment. read more

THERE IS AN EV SITUATION Corona Nissan only has 1 Chago Fast charger AND if another car is already using the other charger on the machine (2 chargers on one machine for charging 2 cars only) then like last night we were unable to charge our car - it says it doesn't have enough power to charge our car and we had to wait. Mind you we bought the car so we could use and charge it Daily since we only have about 2 hours drive time and then you have to re-charge again. And then to make matters worse and this happens EVERY time we try to change our car: the salesman get cars to drive that are either cheap or free to take home (my sister in law is a controller at Nissan) so the salesman end up blocking the charging station with their cars, the cars being test driven and leaves me and the other customers who PAID to drive EVs with nowhere to charge their cars. I have to go inside the sales room every time to ask someone to move their car. So, yes if this is happening at Corona Nissan then I can almost promise this is the situation at other dealerships when it comes to using an EV charger. If I could give back our car and not buy from Nissan I would do that first. Second I would not buy an electric vehicle since the dealerships aren't equipped to handle charging capacity for consumers, there just aren't enough charging stations. read more

Man let me tell y'all something!!! No CAP!! This is hands down the greatest car dealership I've ever had the pleasure to deal with! From the moment I was introduced to this very moment by my amazing rep Krista, to when I walked in the door and Johnny and Johnathan literally blessed my whole life. From the amazing hospitality, cleanliness, great conversation and smiles I was like, WOW. Then they cut me the fattest deal EVER! I had an 01 Lexus LS 430 they cashed me out for and the ret was history! They even hooked it up with a bomb insurance company that I'm gonna review next! Look stop playing games with other dealers! If your looking to get that love you know you deserve, your family, and friends deserve...then come on down to Corona Nissan and get blessed! I'm sitting here and they got Damian Marley bumping in here too!! Man, they been giving me chills since I walked in, the vibe is ‍ LIT! Also if you need a fire workout and nutrition program hit me up! @iamyahfit24 Get you some Herbalife! read more

Corona Nissan - A happy guy!! @iamyahfit24 - Car Dealers Near Me - Corona, California

No after sales support. They will not answer or call back. No voicemail to leave finance a message. They will lie to the bank if you need help and doctor you documents to get you financed. The only good thing. If any legal guys need audio and the pics of where the finance lady highlighted all the parts they lied about I'm always available. I wish the general manager would just reach out. After all my concerns NO ONE HAS REACHED OUT! read more

Many bad experiences here . First and worst was when they rotated my tires and mounted the back tires at a 15 degree angle. I had to prove to them wrong instead of them accepting responsibility for shoddy maintenance. Tried charging me $6000 for their mistake They say they will take care of you which is BS Today March 2 , had a appointment for oil change, tire rotation and recall. Took 2 1/2 hours and they didn't replace the recall . Told me to come back . Terrible communication, dude told me "appointment girls don't know what they're talking about." In the background I hear them trashing their coworkers, rude to their coworkers and to their customers . SO UNPROFESSIONAL. This place is trash . Not coming back ...and they don't care . Calling corporate for the second time to complain about the location. read more

I went in for an oil change, and right after receiving my car, the low tire pressure came in. I had a doctor appointment for my son, so I had to go, and when I got home, my tire was completely flat. I called to see if they could fix it for me, and they told me that I should have told them before I left, and they wouldn't fix it for me because there was no way to prove they did it. As if I would go out of my way to make this up for what it looks like: a simple patch. The least they can do is fix my messed-up tire. So word of advice: don't leave the lot until you yourself inspect everything. read more

Corona Nissan - Flat Tire - Car Dealers Near Me - Corona, California

First time leaving a review. Please people do your research before leaving your car in their hands. I presented a coupon for Senthetic old change $19.95 and complete $79.95 over all muti inspection. ALSO engine light on. Front suspension made a noice like a cracking sound when turning Right or left at low speed. Before anything done Kevin it would be $200.00 I thought wow! that's expensive, But I agreed, because I believed everything would be fixed. Final cost for them to do a simple oil change would come out to $535. 00 I said no way I don't want the simple work done. Meanwhile extra care was being presented to all the free oil changes of customers who got free standard oil change when buying a car. Everyone complaining of waiting 2-3 hours. I began to feel worried that they were going to overlook what really needed to be done. I asked for synthetic oil I got standard with all the freebie customers. No sticker on window to let me know when to return or what they did? Well as far as returning I will never do that even if it's free. I wouldn't mind receiving the $200.00 for diagnostic evaluation. I don't believe it was done. Oh but they lubricated the bushing I guess that is what they come up with. So I guess I will return to Vavoline oil Station at Wier Canyon Rd . They are awesome and honest and are not hurting for money. Date of service was 6/3/23 11:00 am they were done at 2:30 Lastly do your homework. THEY MADE SURE I DECLINED ALL WORK THAT NEEDED TO BE DONE. Cerritos Nissan gets a 5 star I will need to get those things fixed so I will need to reach out to them for service, as I have used them before. read more

Corona Nissan - Car Dealers Near Me - Corona, California

Getting an oil change here is the worst. Why make an appointment when you have to wait two hours or more every time never fails.

Arrived 11/6/24 for a test drive appointment on time, scheduled the previous day, only to find out the individual I had an appointment with is unavailable. After informing two separate associates about my scheduled test drive on a specific vehicle advertised on the Dealership website, I was informed the vehicle wasn't actually located at this facility, but at another location. Their supervisor informed me he wouldn't have the vehicle in question brought to the dealership without a signed contract, then if I didn't like the vehicle, the contract could be voided! I declined and left. Terrible waste of time on my behalf, terrible business practice on behalf of Corona Nissan. Corona Nissan sales epitomizes everything wrong with reputable business practice. read more

I was sold a defective 2024 Nissan versa, car I has a accelation or cut issues, from a dead stop and try to accelerate it won't respond, making it extremely dangerous, I called th the sales man the same day and he told me that he'd call me back because he was with a client, but never returned the call, so disappointing, shameful for a dealer to ignore a customer's concerns. DO NOT BUY FROM CORONA NISSAN stay away read more

I went to buy a car from Corona Nissan in Aug 2021. I had a co-signer but he wasn't present because he lived in OC and had been in an accident around the same time I was filling out paperwork to buy car. Salesman said he would take paperwork to co-signer Todd since he couldn't come this way. I filled out my portion of contract and went back to work and waited to be notified that the car was mine to take home. It came and I picked up the car. Come to find out weeks later that the salesman didn't give Todd the same contract I signed, but he gave him a blank one to sign because his credit was better, Todd had never purchased a car ever, so he trusted and signed the contract which wasn't naming him the co-signer but the actual buyer, and my name wasn't on any paperwork nor was there any paperwork I signed to be found. I was buying the car 2021 Nissan Sentra for $21,000+ but the contract Todd signed (but didn't read at all) due to still being in shock from the accident was sold to him for $38,000 at 29.5% and he has great credit. When I found out I wasn't actually buying a car now , I went to Corona Nissan to clear this up and they actually laughed at me and said "I can't believe you allowed this to happen because you sold cars before. So my co-signer is being forced to buy a car he can't afford, and I don't own the any rights or voice on the car. But they applied my down payment to a car I'm not purchasing or leasing, and Corona Nissan Said they can't put my name on the car as it should have been. I believe Corona Nissan financed this deal themselves because they are making a lot of money on this fraudulent contract/deal, and they didn't want any other bank or financial institution to see what kind of shady they do at Corona Nissan. MSRB Price was $19,460.00. Options included by Manufacturer raised price to $20,900.00 Total Sale Price $38,542.48. Salesperson: ESTEBAN GURROLA. F & I Representative: DANIEL AYALA CORONA NISSAN HAS BEEN CONTACTED BY THE CHAMBER OF COMMERCE AND THE BETTER BUSINESS BUREAU. CORONA NISSAN HAS IGNORED THEM BOTH. Companies that do good and honest business would have no problem with talking and giving their side of the story. I was very excited about purchasing my first brand new car off the car lot at the age 59 1/2 I worked hard for that down payment money and I just don't think it's fair that they should do me like that if I wasn't going to be on the contract Corona Nissan should've told me upfront that my credit wasn't good enough instead of trying to trick somebody else into purchasing the car, and then have me on the hook because I asked Todd to be my cosigner so I have to pay the bill or his credit is effected. who would pay over $500i a month for 70 month on a car that they don't get any credit for, they don't get the car, and don't get anything to help build up credit. that was a big part of my decision to buy a new car, establish some credit. I think it's very unfair that they won't even try to help come to some kind of understanding. read more

Corona Nissan - Sales Department - Car Dealers Near Me - Corona, California

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Nissan Corona dealership, This dealership is a total scam operation Shame of Nissan USA, . Do not buy a car from them. I noticed their ad on Facebook about their "Job is Your Credit" program, so I signed up, thinking I'd get a good deal due to my compromised credit. April Henry called me immediately and insisted I visit the dealership, even though it's a long drive from San Diego. After driving there, they tried to push repair services for $1500 quarterly or offer them for free if I buy a car from them, or they suggested buying a car with a co-signer. They offered me a car at 29% interest, which was outrageous. They didn't even offer basic courtesy like gas or water. This dealership operates like a third-world operation. Don't waste your time here. Look elsewhere, like Springs Spring, which is professional and warned me about this scam. Nissan has no control over this dealership, and they're extremely unprofessional. They just want to unload cars and upsell unnecessary services. I wasted my time here. read more

Ask for Edgar and Xavier they were very helpful and nice i highly recommend them to everyone I know !

I just got a Jeep Liberty from here. Everyone was super helpful especially Krista our sell rep she even went with me so I could have my mechanic check it out. read more

Corona Nissan - 2011 Jeep Liberty - Car Dealers Near Me - Corona, California

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I went to Corona Nissan for an oil change for my 2023 Nissan versa . And was recommended to get front brakes done. MY BRAKES WERE WORKING FINE NO SIGNS AT ALL THEY NEEDED REPAIRS. but I told them ok anyway and paid $460 through their loan partners. company SUNBIT only to leave there after spending all day. With brakes that are now not working right and making noise. I went right back requesting for them to fix this matter. Long story short after several days missing work and sitting there never getting my car return to me with good brakes. I let them brake me down and trade in my new 2023 vehicle for a new 2024 vehicle. They promised that they would cancel the transaction for the brakes as part of the agreement. Now, 21 days later, I do not answer calls or emails. Can not even leave messages And I don't trust them to touch my new vehicle and my only incentive. I got to purchase the vehicle. Was a vehicle maintenance agreement for 12 oil changes . That im being told is not transferred to any Nissan service department. Ugh zero stars read more

Just took in my car and come back to my change being stolen?? How broke does an employee have to be to take 75 cents?? This dealership already guzzled $1600 and still needed some extra change. I guess you should make sure that you clear your car of any valuables and spare change. Weird and BROKE behavior. read more

Yvonne worst service advisor ever dealt with . Doesn't listen . Bad attitude . Needs replacement need ffriendly and more knowledgeable advisor . Please look into your staff a demote her she belongs somewhere else read more

I made an appointment for my Nissan Leaf. When I brought my vehicle in for the appointment, I was greeted by a very rude Yvonne Castillo. She stated that there was not a Leaf certified technician available on Mondays even though they made the appointment for me. I waited over an hour for her to try to find a technician to work on my vehicle. She claimed that there was not enough time to repair the vehicle and I would have to bring it back and drop it off. I decided to drop it off another day while also having another issue inspected. My charger port melted and pulled the wire out from my vehicle. After their diagnosis, they blamed my home charger stating that the piece hanging out was part of the charger even though it was from the vehicle. They wanted $2200 to fix it. After I declined the repair, they broke off the wire hanging out, so now there is no way of knowing the real issue. Crooks! read more

Corona Nissan - Car Dealers Near Me - Corona, California

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You guys are by far very unorganized, unprofessional and there's no communication and people should know this . I talked to 2 different people including Krystal and assured me that the vehicle I was requesting was there and I drove 2 hours with my family just to have someone tell me that they had no vehicle for me . I big heavy set guy wearing a white long sleeve shirt told me and also blamed Krystal and the ladies in the front for not following up and he even told me that it's not the first it's happened yet they had me drive for nothing! I believe before anyone gets bamboozled by there fake ads on ig or fb they should just talked to someone in management because obviously according to that guy they're very unorganized and not communicative. read more

Bought a car from them in 2014 and they had good service. We stopped by today to look at the new Frontier and aside from the initial sales lady that engaged us, the customer service was not good, especially the "floor manager" was terrible. Extremely arrogant individual, I will never go back. I have owned 4 Nissans, 2 are still in my driveway but will never buy one from them again. Cerritos it is for me. read more

What a horrible experience here. They're the reason I hate dealerships and their salesmen. I've been looking for a used car and noticed that this dealership had a used Sentra for 10k. I'm in upland and they're in Corona so I called ahead of time to make sure they had it. The guy Johnny tells me it's there it's just getting cleaned up so they don't have pictures but I should go in. It's a 40 min drive for me but I thought ok they have it, I'll make the drive. I get there and some other young guy starts helping me and showing me all these other cars telling me about getting me into a 20k+ car. I tell him not interested just want to see the Sentra. 3 HOURS LATER with my 3 yo son with me, who's already annoyed and tired, 3 HOURS LATER after I ask sooo where is the Sentra??? He says he can't sell it to me, it's a "wholesale" car. It's not for sale to the public only to auctions and other dealerships?? 3 HOURS LATER HE TELLS ME THIS. Can you imagine sitting in a waiting room hearing "I'm gonna get the numbers for you, just give me a second" to "we can't sell the car to the public"?! They are horrible. Not one apology for the wasted time. Instead he tells me to not leave, he calls the manager to try to sell me a $17k car. MORE wasted time. No apologies. Horrible salesmen. I say no thanks and I'm thinking he'll at least drive the car I test drove to my car across the parking lot to drop off my sons car seat like he did when we got there but NOPE he tells me you can get your sons car seat out of the car it's unlocked. These people have no morals they're so inconsiderate and the reason I dread dealerships. So can't even say call ahead of time because regardless they'll waste your time. read more

Corona Nissan - Photo of their listing for the car that is "not for sale" - Car Dealers Near Me - Corona, California

Had a horrible experience with this dealership, called and asked if they had a vehicle listed as an advertised. I was told they did. I arrived 10 minutes later and was told they would work with me on the price of an upper trim that what I wanted. We couldn't agree on the price so I asked about the car I called about and was told it was sold the night before which I called him on his lie or the person on the phone's lies. They are doing the old bait and switch. We were paying cash and I think they thought I was going to allow them to screw. I left and a couple hours later the sale's guy calls and tries to sell me the same car at the same price. I told him I was good and not interested. Brian hung up the phone. Well up yours. I got the deal I wanted from Nissan in Hemet. Great experience made the deal over the phone and they were great. read more

I had a flat tire over the weekend. My luck right? Well it turned around when I got it towed to corona nissan and my luck turn around.. I had Dillon the service manager helped me. He had my tire ordered for Monday. Dillon did Everything he promised and was of great help. Make sure to ask for Dillon if you want things done the right way..they also have a Great shuttle service as well. Amy who picked me up was very cheerful and very nice to deal with. Amy picked me up and got me to pick up my truck. Thanks Dillon n Amy you guys rock. read more

I spoke to this salesperson named Aliyah who said she had great deals for Uber drivers. She kept calling and telling me that she had great deals for car share riders such as 0 down and not based on credit and but income only. when I drove out there, which took about an 1 1/2 hours, she wasn't there and another person named Juan came out although he didn't know what I was there for. Then the finance man came out and told my $40,000 price went out to 80,000 due to the interest rate and that I'll be paying 1500 a month for a 2023 Nissan Altima. I don't like the bait and switch tactics. Do not go here. read more

We bought a used car Saturday evening from the corona nissan dealership. When we got the car home it had a burning plastic/ rubber smell. We were told to Bring the car in to have their service department check it, when we got there the car reeked of burnt plastic/ rubber, Dylan who works in the service department came out and could clearly smell the burning smell. Dylan took our keys and took it back to the service department, An hour and a half later he gave us our keys back and told us there was nothing wrong with the car and said he pressure wash the bottom of it and said it was probably the armor all spray they put to make the cars engine bay look shiny. Dylan informed us he could take the pressure washer on the top and take all the shine off and that should stop the smell, the smell never stopped. I called this evening and spoke to Jessica and told her I needed the information for the dealer principal/owner, I sat on hold for nine minutes and they disconnected the phone call. I called back and spoke to Andrew and let him know I needed to speak to the dealer principal/ owner, I sat on hold for 20 minutes, when I disconnected and tried calling back they are now ignoring my phone calls. I contacted another dealer and told them what was going on with the car, they told me that it sounds like a electrical issue and I need to return it to the dealership because there is the possibility that the car can catch fire. What if I have my kids in the car and it catches fire? Does this dealership not care about the safety of their customers or their families? I will be contacting DMV for lemon laws And the Better Business Bureau in regards to this whole situation. This is not how you treat a customer. The photo I included is a message from one of the sales representatives Virginio AKA el famosisimo. read more

Corona Nissan - Car Dealers Near Me - Corona, California

Your job is not your credit here. It's an absolute lie they don't try to help you and frankly I think the sells team could care less if you get into a car. Edgar in online sales is a prick. And Kimberly in sales is a liar. Wasted my time and gas going to this place. I would never recommend the dealership to anyone. Hands down the worst dealership I have been to read more