1. Cosmo Prof

    1. Cosmo Prof

    0

    Roseville, CA

    Cosmo Prof

    3.9 (9 reviews)
    Closed 8:00 am - 6:00 pm

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    3 years ago

    Helpful 2
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    1 year ago

    Great customer service. They were very helpful and nice. They carry lot of favorite products that I like

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    2 years ago

    I get most of my professional products here at this location. I've always been happy with the staff and how the shelves are stocked.

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    1 year ago

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    8 years ago

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    3 years ago

    Helpful 1
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    4 years ago

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    3 years ago

    The girls that work at this location always have the worst attitude. I try to avoid this particular location as much as possible!

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    7 years ago

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    Ulta Beauty

    Ulta Beauty

    2.4
    (272 reviews)
    1.6 mi
    $$

    This review if for the salon. Went to get tinsel done 2 days ago, and they are all already coming…read moreout. I understand they use the beads because they are easier but they man, never getting beaded ones ever again. Tinsel is cheap anyways so it's not that much of a loss, but was really hoping they would last more than 2 days. If you want to get tinsel go to a real salon that does not use beads, and tyes them on instead!

    The customer service I received from Aliyah, who said she was the manager, was absolutely…read moreoutrageous. I came in to make a return and handed her my receipt. She didn't even bother to look at it. Instead, she asked for my phone number and pulled up my account. Then she started asking if I had used the products. I told her no. She asked when I bought them, even though the purchase date was on the receipt. After that, she still opened the products to inspect them, all while speaking to me in a rude and dismissive tone. When it was time to process my refund, she said it would go back to my card. Then she suddenly said, "Oh wait, you paid with cash, right?" At that point, I had enough. I told her that if she had actually looked at my account or my receipt, she would have already known how I paid. She immediately accused me of being rude. I disagreed. As the customer, I shouldn't have to do her job by pointing out information that was already in front of her. Then she said, "You want to take it there because I can take it there." That was completely unprofessional. What is this, middle school? I asked to speak with the manager, and she replied that she was the manager. This was one of the most unprofessional customer service experiences I've had. I expected courtesy, professionalism, and basic attention to the information I had already provided. Instead, I was met with unnecessary questioning, a disrespectful attitude, and an argument with the person who was supposed to be leading the team. I contacted corporate immediately after.

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    Ulta Beauty
    Ulta Beauty
    Ulta Beauty

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    Nordstrom Galleria at Roseville

    Nordstrom Galleria at Roseville

    3.6
    (376 reviews)
    1.3 mi
    $$$

    As anticipated, it was packed on a Sunday afternoon. But not too packed to affect the customer…read moreservice. I shopped around the men's sections during this trip for my husband. All of the employees were friendly and asked if we needed help. Chris Horne is the best! Whenever I run into him, he's always so friendly, funny and overall personable. I highly recommend his help if you're in the store.

    I needed a fancy dress in a hurry, as in I need to wear it tomorrow. I tried on a few dresses and…read moreit was not working out. I told the assistant at the register what I was looking for. While I was trying on another fail Aliyah looked for a dress for me. I came out of the dressing room disappointed from the last dress I tried but Aliyah had a gem waiting for me. I tried it and it was just right. I asked if Nordstrom sold Shapeware and she said oh yeah just go straight across. We have it in lingerie. There I met the excellent Lindsey who was so kind and did not make me feel weird when I asked a ton of noob questions about Shapeware. She was signing off for the day, but handed me off to Victoria. I ended up with the right Shapeware that went seamlessly under my new cocktail dress. I am so delighted that I found what I needed at the very last minute and that Nordstrom had the right people in the right place to help me. I'm leaving my regular department store and making Nordstrom my first choice now.

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    Nordstrom Galleria at Roseville
    Nordstrom Galleria at Roseville
    Nordstrom Galleria at Roseville

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    Planet Beauty

    Planet Beauty

    3.6
    (40 reviews)
    1.3 mi
    $$

    This is typically my go to place for quality long lasting hair stylers. Went here specifically for…read morea new straightener. Was sold the special of the day which was the Ava brand. The Ava straighter has buttons positioned exactly where you hold it so my fingers kept reducing the heat setting making it unusable! They only exchange items no return. Lesson learned- no more PB for me!

    I had such a wonderful experience at Planet Cosmetics in the Galleria, thanks to the lovely…read moreassociate Abby! I had originally stopped by Macy's, but didn't feel like walking all the way to Sephora. Then I remembered I had "find a healthy, non-toxic lipstick" on my shopping list--and that's when I discovered this gem of a store. Abby greeted me warmly and was incredibly knowledgeable. When I asked about clean, non-toxic cosmetics, she introduced me to Jane Iredale. I was honestly surprised--I had used Jane Iredale years ago, but stopped because the colors didn't show up well. But Abby showed me how much the line has improved--the pigments are richer, the variety is better, and there are more beautiful options than before. She helped me find the perfect foundation shade, walked me through lip liners, moisturizing lip colors, and helped me choose a gorgeous eye shadow palette. Her care and attention made it such a fun and uplifting shopping experience. I highly recommend visiting Planet Cosmetics at the Galleria--and definitely ask for Abby if you want thoughtful, expert help!

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    Planet Beauty
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    Salon Stations

    Cosmo Prof - cosmetics - Updated July 2026

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