They don't reply to messages posted on their website. A friend at church recommended them but I…read moresure would not.

Jaimie and David care and it shows. I have nothing but great things to say about Sage Hearing…read moreSolutions. From the time I was greeted by Jaimie, to the time I left with my new hearing aid, they made me feel like I was a priority. I deal with single sided deafness. David explained all my options to me clearly. He even went as far as walking me around the building while letting me try out the different technologies. He is very knowledgeable and answered all my questions. Jaimie made sure there were no hiccups with my insurance. The whole process went surprisingly smoothly. If you're looking for kind and personal service, I would definitely recommend visiting David and Jaimie.

I recently had a follow up visit at the Tanasbourne (Evergreen) location for a follow up audiology…read moreexam and testing by Dr. Raney Ray. Dr. Ray is exceptionally personable and empathetic. Her approach to patients is one of caring professionalism. She is very patient in her explanation of procedures and testing results. Maya at the front desk presented a good first impression of the office environment with her friendly, efficient manner.

NOT EXACTLY GOOD BEDSIDE MANNERS, Dr. Maxwell Furr…read more PDX ENT & Audiology fired me as a patient for missing two appointments over four years when my ear hurts and I need a cancer scope!!! They call themselves audiologists and ENT surgeons, but they are utterly TONE DEAF socially. Way too much West Hills high-altitude attitude here, if you know what I mean. And the staff does not give a HOOT. Sport to them. They do not seem happy. When I asked for my patient records, they said I needed to sign up on their patient portal to obtain my records-- THIS, they are telling me AFTER I am being terminated as a patient. And the rub is this: on this provider portal, there is an option for text/ email reminders. I NEVER KNEW ABOUT their portal. Why the FUDGE was I not shown this system after the first missed appointment!!!??? COMPLETE JOKE OF AN OPERATION... and the world is too nutty for another JOKER! Do others feel this way??? It was a technology issue but the company took no time to figure out what was broken.... I AM NOT A DOCTOR but that does not seem like good medicine. BAD medicine it seems. For reference, this was my message to them upon learning that I was terminated as a patient when needing urgent care... " Subject General Medical Q&A Dr. Maxwell Furr Patient ABCXYZ******* Message For the record: after four years of appointments, I have NEVER received a SINGLE piece of electronic communication in the way of reminders texts, emails or phone calls from PDXENT despite PDXENT having my cell number AND email. Geezus. Broken ****** system... take some responsibility, PDXENT. There was a technology/ security reason why I missed my appointment it turns out. I have many devices and calendars... there was a security lock on a key sharing calendar... I LOVE text-based reminders... or email, BUT PDXENT is THE ONLY provider I have that has NOT historically (say, in the past four years) provided me any reminder notification. My ear hurts, it is not exactly easy to find providers... It is not even that I think the PDXENT patient-termination policy is draconian (yes-- DRACONIAN), ...it is that PDXENT never took time to figure out the disconnect after the first "strike". When did electronic notification become available???? Why did we not deal with this on the first "strike"... My guess is that operations are broken, the staff is generally pissed and the owners are geared on Porsches. Blow. ...that sums it up for me. They can do just that.

Met with (Dr?) Todd Williams for my first visit. He spent nearly an hour pushing his "essential"…read morebrain-retraining program, making it sound included in my care. Only later did I learn it was a $1,000 add-on, not covered by insurance, and something he implied I should buy because my coverage was "so good." When I picked up my hearing aids and declined, his professionalism vanished. He rushed the setup, brushed off questions with "look it up online," and said he'd only see me once more, then not again for a year -- despite my insurance covering multiple follow-ups to ensure the best fit. I returned the hearing aids within days. He was in the office but didn't even come out to ask why. If you want honest care without hidden costs or conditional service, look elsewhere.

Very professional. Quality products. Explain everything that is understandable. Bottom line--I…read morecan hear again

I found Tuality Hearing Center very professional and helpful…read more They offer coffee and tea on your arrival. It was easy to get an appointment, and Don fixed my hearing aid tubing for free, and threw in a pack of free batteries!

I went to Tuality (Lake Oswego location) for my first hearing aids ever. I thought they were good…read morebut I had nothing to compare it to. In the future, I would look for a provider that does "real ear measurement" in the future. My results were good, but I later got instruments from another provider that did real ear measurement and my hearing results were dramatically better.

I have been going to Able Hearing since 2021 when I bought my current pair of Widex Moment 440…read moreHearing Aids. A couple of months ago they texted me that it was time for a hearing test. It had been over a year and so I called to inquire about the cost and they told me that there would be no charge. I went in. The tech sat me down in a booth and told me to listen to various beeps - you know the drill. He told me that the receptionist would come in and read words to me whicn I was to repeat back. That didn't happen. He wasn't familiar with the Widex proprietary software but fiddled with various settings anyway. The first setting was blaringly loud. I told him it was very uncomfortable. He reduced the volume several times and then gave up and said jhe'd return the settings to the original. In the meantime he inadvertently clicked on a toggle whicn changed the function of the button on each hearing aid from volume control to hearing program selection. I realized this a day later and made another appointment to have it switched back. The second appointment went well. The tech called Widex and they walked him through the process to have the button function returned to volume control. However, along the way another function went awry. On the Widex app there are various programs When you change the program (on your phone) to a new one, it announces the name of the new one through the speakers of your hearing aids. That function stopped working. I made another appointment. That was this morning. The tech called Widex. When the first customer service representative realized he needed to go up the chain and put him/us on hold, the tech hung up and quit trying to solve the issue. He started complaining as though I was taking advantage of his time. I mentioned that the problem(s) were his fault - not being familiar with the Widex software. He denied any responsibility for the issue and told me he was not willing to give me any more of his time. He invited me to go elsewhere which I did. And I'm glad I did. You'll see lots of nice reviews when Karl was running the ship. He was a terrific gentleman. But he hasn't been there for a couple of years now.

The hearing aid that we had previously purchased from a big box retailer was not providing…read moresatisfactory performance for my mom. We went to Able Hearing, hoping to find something that worked better. We were really happy with our decision. The personalized customer service we received enabled my mom to get a much better fit on her hearing aid and much better performance. Lucas was great. He took the time answer our questions and provide guidance on which models might be best suited for her. The extra time he spent on the fitting made a big difference on how it worked for her. It's been about a year since my mom received her new hearing aid. During that time, their customer service has been excellent, providing adjustments and tuning. Each time, they have been friendly and welcoming. Our observation is that they really go the extra mile in providing customer service. We were really pleased with the way they handled the situation when my mom recently lost her hearing aid. Living with hearing loss can be very frustrating at times. Although we would have saved money by buying another unit at a big box store, we felt it was worth the extra money to have someone spend extra time on the fitting and tuning so that we would have better results. We are very pleased with our experience here and highly recommend their services.

Awful business buyer beware of shady pricing like charging extra for factory built in batteriesread more

Tech was Very thorough. Great experience. On the plus side, my hearing is great. I give it 5 stars.read more

My 98 year old MIL can hear now thanks to Duane! This is full service helpful ongoing follow up…read morecare with a true professional.

Duane Smelser knows hearing aids! And he cares about his clients. My hearing had gotten so bad I…read morewas isolating, hiding from friends. I called Hearing Health and it took about a week, start to finish, to change my world. It's been about four months now, and I still wake up so excited to hear .... And to know I have great support from Hearing Health. My seriously honest review. Billie

I've had a few hearing exams outside of this location and believe this location to have excellent…read moretesting/programming in place that I wish was standardized at every miracle ear starting with step 1)making sure ears are clean. I can say that I believe that I was tested thoroughly and that my hearing aids have been adjusted to optimally perform. The office staff is kind. Also, witnessed a patient go through the process of being tested and given a prescription for their miracle aid foundation hearing aids. That patient was been treated with kindness and respect despite them not making money on the service.

I called the beaverton office and their first question was " do you have insurance" I then…read morereminded them mere testing is to be free, she then told me to hold , came back and said ," we can do it for $79!! i still kept my appointment, but then got food poisoning and scheduled another appointment, they had an opening, they said, when i called back, , to inquire again about the cost " SURPRISE' the audiologist jim (james) said he is just too busy for new clients, cannot see me. I called his boss" surprise again" jim is now retiring, i must have made at least 13 calls to anyone who would listen to my story, and they kept sending me to the 800 number and would not let me get past that ,( jims office filled them in making sure they do not deal with me) Thank goodness i recorded his rant interrogating me about why i want a hearing test, why i think i need one it went on and on. i looked online and guess what there is still a opening to be seen at the beaverton office , hmm maybe he changed his mind on retirement? i will follow up with corporate again , until i get a answer, Please, if corporate reads this contact me, have never know anyone so rude and cheap. and unbelievably unprofessional . CORPORATE TAKE NOTE , others are complaining about him and i see no one taking action ( yet anyway)

While the waiting room was crowded and a bit chaotic, what matters most is the service provided by…read morethe doctor. Dr. Shaffer was extremely thorough in his evaluation, explaining everything about the procedure thereby eliminating the fear. He ordered an additional test, explaining why, what the tests may reveal, and what to do in the interim. It was my first time at this practice, and with Dr. Shaffer, and I was very satisfied. It took two months to get the appointment, that is my only complaint, but that seems to be the norm in Portland for specialists.

Multiple medical errors and poor hygiene. Doctor Kim did not…read morewear gloves or wash his hands before attempting to scope my nostrils. When I pointed it out to him, he made excuses and didn't apologize. He squeezed sanitizer on and proceeded with scope. I received communication from Sasha that my calcium was 3.2! I am dead with a calcium level of 3.2! I am a nurse so I'm incredibly concerned that someone is leaving this as a message. Then I was told by Dr. Kim's P.A. That my surgery failed. He pulled something from my nostril. I asked what it was. He told me it was my bone. The next day I wrote Dr. Kim. He told me it was a splint that was supposed to dissolve. I repeatedly receive phone calls requesting feedback. I repeatedly left messages regarding concerns. No one circled back. The office doesn't care if it's giving false medical education/information.