First of all. I am impressed on how good the food tasted. I can see that the quality of the burger has really improved from what it used to be when I went to school here like a decade ago. I can really taste how incredible the beef is. However, I do see why people are frustrated with the prices. The prices has also drastically increased as well. Understandable to me given the food quality has increased ten fold. But given that the price is rather high for locals given how much they make on average and for the students given they don't really have income. I can see this place falling out of favor over time as I'm guessing the people who enjoy it are primarily alumni with deeper pockets. Just a tip I'd totally open a location in Seattle. read more

Hubby found me a Turkey Burger, and those are hard to find! And the crew all found good stuff for their late dinner too. The ice cream machine wasn't working when we went, but the burgers were good after a long day. The guy at the front counter was helpful, and we were happy to grab enough for a nice dinner back in the hotel room. read more

Cougar Country Drive In - Double cheese beast style - Burgers Near Me - Pullman, Washington

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Stopped by for a late lunch on a Thursday and the service was great, everything was clean, and the food was nearly perfect! Their new radio ads say that they use the freshest ingredients in the area, and I believe it. This is the closest burger to the taste and quality of an In-N-Out burger you will find for hundreds of miles. Very good! Fries were hand cut and taste great, but they were slightly limp and greasy like the fryer oil wasn't quite hot enough. Overall much better than it was last time I tried them a few months ago. read more

Being in Pullman with a high school junior means always having to provide at least two huge dinners to keep him from being hungry. So every day that we were there, this place was his second dinner. We never used the drive-in and he ordered just a pretty basic burger with fries. He didn't venture out with any of the special drinks or desserts or any of that stuff. But he is pretty picky about a burger and he really did enjoy it every time. it was not greasy and it was a decent size. Not a tiny hamburger that you kinda wanna laugh at but also not a huge burger either. Nicely done Even though we got it to-go each time, we waited in the restaurant which was very clean. There were no unused tables or tables that looked kind of gross so that you wouldn't want to sit there. So that was nice and different than a lot of fast food restaurants. I don't know if there is a lot of other places like this in Pullman where you can just get some of this type of fast food so it might be your only option but we also didn't do a deep dive in trying to find something because the reviews were good enough and when we tried it ourselves, our son really enjoyed it I think if you go you're gonna have a good experience read more

Not the same as it used it be. When you're craving a good burger and fries, it checks the mark. Service was good.After eating at the establishment for 20 years, sometimes change is good! read more

The service was very friendly and the food was very tasty. The onion rings could have been a crispier so maybe ask for them to be well-done. The theming is fun. Get the clam chowder. read more

Reading these reviews and omfg y'all are so damn judgey!!! Leaving a review bc I can't believe how many bad reviews this place has?? I loved the fries, and every time I've gotten them they're so hot I can barely eat them for like 5 minutes lest my greed causes me to burn the roof of my mouth. Food is good, greasy, and salty (all positive). Workers are great and seem to be having fun. I like this place and come over from Moscow just to have some a burger and fries :) Food is decently priced, too! read more

The Food it not the same. They changed their fries, they no longer have the nice crinkle fries that work great for dipping in your shakes. The fries are now burnt shoe string fries-terrible. read more

I was in town for work, and my wife insisted that I visit one of her favorite places from her time as a student at WSU. Upon entering, I was immediately greeted with a smile and noticed how clean the restaurant was. The menu selection was much larger than I expected, and when my food arrived, it was fresh and at the perfect temperature. I will definitely be returning, as both the food and the value were excellent. read more

this used to be my favorite place to get food when i came back home to visit my parents, until they changed the recipe for the fries! a crime! why do this read more

I had high hopes for this place as I deliver for DoorDash and deliver a lot of orders from here. I tried it and was disappointed as I just ordered a cheeseburger and some kettle fries. The burger was poor quality and wasn't as good as other burgers I've tried. The fries were good but SUPER greasy. Sad that a highly regarded local place was such a let-down. read more

The new owners have this place running smooth. Food came out really quick but was extremely fresh and tasty. The new fries are amazing, get the beast style on your burger, you will not regret it. The ambiance in the restaurant is the same from 4 years ago when I first came here and the food is still amazing. The best part is they haven't changed their ice cream and shakes, still the great flavors from the old Cougar country. Great future ahead of this place and for the new owners. 12/10 would recommend. read more

Food is always fresh and tasty! The employees are always full of fun and exciting energy:)

Warning at the drive thru the prices are different than what is charged. Food was good. read more

Cougar Country Drive In - One big clump of onion rings - Burgers Near Me - Pullman, Washington

Sunday May4,2025 1 pm We were told they were out of everything but the chicken and burger items. Ok , we were there to try the burgers. I ordered a double patty which the menu said had onions............no onions on my burger.No pickle either but that was not on the menu. Just shredded lettuce and mayo. The guy working the counter asked me what kind of cheese I wanted...... I said the menu does not mention cheese.....he said oh, if you want to ADD cheese. He did the same with my 12 year old who like me does not like cheese on his burger but got it anyway. The fries were limp and my lemonade was so sour I could not drink it. The fry sauce was good. Daughter was happy with her burger. We also had to ask for a cloth to wipe down a table. Overall it was edible but nothing great. Would I go back? Nope. $46 for 3 burgers, 2 fries and 3 small drinks. read more

Ate here recently and found the food completely changed. The food was fine. We have been coming here since I went to WSU 25 years ago and since graduating we planned our visits to Pullman around having a cougar burger. I Just can't continue to come back now that it's not the same cougar country. Sad to see a Pullman institution changed. read more

Last year we would stop coming in or out of town when visiting my daughter at WSU. Stopped today on our way out of town and was very disappointed. Ordered a shake, grilled cheese and fries. First what happened, you are not longer serving crinkle cut fries. Normally I don't mind natural cut, but ours were burnt, didn't even eat them. Grilled cheese had been cooked on same grill as onions or something, it definitely tasted off. Waited 30 min for our to go order. Cools in the back seemed very overwhelmed and were more concerned over the orders coming in then just handling one order at a time. I saw 3 cooks in the back. May have to find a new place to stop. Will think twice before stopping again. I will say they were busier than normal, but still, need to do a little better read more

New owners rock!!!! The quality of food is easily five times better than it used to be and it has better prices! You can tell the new owners care about making a good burger, not just selling burgers. read more

This place used to be so good. The new owners ruined it. The new fry's are horrible I didn't even eat hardly any of them. They were soggy with no flavor. Not like the amazing crinkle cut fries they used to have. The burger is average but definitely doesn't come close to comparing to what it used to taste like. I came expecting fried pickles and they weren't on the menu. In fact the whole entire menu is completely different. Nothing like the great place it used to be. read more

I have been going to Cougar Country for over 40 years. I am so sad it has been ruined by the new owners. I guess it is option to do so, but change the name. I feel like it's false advertising. The burger was fine, but didn't taste like they used to. The new fries are awful and they even screwed up the fry sauce somehow. I won't be back. In my mind they closed forever. So sad. read more

we ordered the cougar super basket and (2) corn dogs, everything was great and so comforting! can't wait to visit pullman again and come back to this lil gem. service was great and very fast. a good amount of seating inside very spacious, if you can't sit down and eat they have the option of drive thru read more

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Don't do it. New owners took over this month. They have totally wrecked this place. They have cut the menu down to next to nothing. They used to have the best fries in town. No they are greasy hand cut fries. This place won't be here in a year it's that bad. read more

A good spot for a burger-shake-fry fix if money is no concern. Ridiculously overpriced and the service is ridiculously awful. Received the wrong order twice and they acted offended we mentioned it. 2 Cougar specials, 2 fries and 2 shakes...$47.00 Won't ever be doing that again. read more

The food is pretty okay-- I think it's a little too salty and greasy for my taste. However all of the workers have been really nice. It's also a Pullman staple. read more

Exactly what you would expect. We always drive by here and we're so hungry we finally decided to give it a try. The burger barely had any toppings and slightly better than fast food quality. The fries seemed like they came out of a frozen bag from Safeway and I was not a fan. The one thing that made up for the meal was the amazing blackberry shake. I would come back here just for the shakes but not going back for food. read more

Cougar Country Drive In - Cougar Super Basket Burger - Burgers Near Me - Pullman, Washington

None of the tables were wiped down or the seats for that matter. They were out of hot dog buns and we were expected to be ok with and pay for a hot dog in a hamburger bun. We were the only people in there and our order took 30 Minutes. This place used to be good. But the food and the whole shebang has gone downhill. We spent way too much money on subpar food. Avoid read more

This is the fry sauce dreams are made of! Same wrinkle cut fries, same fry sauce that I met many moons ago here. Service was fast, predictable, hot, squished so flat, mayo galore and oh so delicious. I love this place! They have t-shirts, I just may get one. read more

Cougar Country Drive In - Burgers Near Me - Pullman, Washington

We have gone to Cougar Country for years but only twice since the new owners. First time was ok for what we ordered. Next time-- 45.00 later it was all thrown away. Chicken strip basket ( half chicken half breading nuggets?) (cost is based on time you order it also) -BBQ sandwich one bite and not suitable to eat. One cougar super and meat had no flavor or taste. Took pictures of chicken strips so unappealing. Wasted money. Banana milkshake can't make those as they haven't had bananas for days! Still have never been back! 2024/08 read more

Felt like we needed to try this little gem in the heart of Cougar Country lol - it's a diner style spot complete with original menu board of backlit removable black and red letters! Stopped for a "snack" and got the Cougar Special: 5" handmade beef patty, slice of ham, cheese, a house sauce similar to that of the Mac, mayo, and shredded lettuce on a sesame seed bun ($7). Ordered a small fries on the side ($2.79) which comes with orange fry sauce. It was good. Wish the fries tasted less 'oily,' but they were crunchy and golden The kid got a Steak Bite Basket ($9) which is fried breaded strips of steak that comes with a slice of buttered grilled white bread and a small fries, ranch for dipping and orange fry sauce as well. He preferred the fry sauce for the steak over the ranch. Drive thru seemed quite busy even at off peak 330pm read more

Cougar Country Drive In - Cougar Special Burger, Steak Bite Basket, Fry Sauce, Rainier Beer! - Burgers Near Me - Pullman, Washington

Worst food ever this thing was the worst they used white bread as a bun and I could even but into it the meat was like rubber NEVER EAT THIS read more

Cougar Country Drive In - I ordered a #2 Hot Dog or Corn Dog with mustard and this is what I got 1 star - Burgers Near Me - Pullman, Washington

*Service based review* I have been going to cougar country for around 15 years now, and my mother around 40. We have never once had a bad experience there. But today's service was so bad I had to sign up for Yelp. Horrible service. Ordered three burgers along with three fries, got the burgers but not the fries. Not a big deal, so I went back up to the counter, and waited for five minutes to be asked if I needed anything, blonde smaller girl behind the counter looked at me many times and never asked if I needed anything. I was respectful and didn't want to interrupt her while she was doing small tasks. I finally asked about my missing fries, not upset or rude in the slightest. She did not believe me and with a snappy tone asked for my receipt, then after looking at the paid for three fries asked how many again twice. She then went to the cook, heavier set man with a beard, who had been loudly singing inappropriate music while young children were in the restaurant. He was baffled that he could have forgotten the fries. They made some excuse for him forgetting the fries and I politely said thank you and walked back to my seat. I then proceed to hear the cook say you should have charged them, in a loud disrespectful tone, after she showed him the receipt. After saying what and looking behind me, both the cook and the blonde girl gave me a nasty look. Then once the fries were done, the blonde girl refused to call them out, where then my mother had to go up and ask for them, where then she tossed them on the counter. Never apologized or anything. Extremely disrespectful, rude, and unprofessional. Never have I linked the employees at cougar country with these words. Other employees working were fine, just mainly the bearded heavier set man, and the smaller blonde girl. I hope this review can reach the right people, love the restaurant, the service was just blatantly aggressive and rude. We placed our order on 5/5/2024 at 2:11 PM. read more

Cougar Country Drive In - Here you can clearly see the three fries that were paid for. - Burgers Near Me - Pullman, Washington

Doesn't deserve the name Cougar Country. From there frequent use of the words "Never Ever beef" you'd think they would just call it "Never Ever Diner". My one star review is because the new management took a big dump on what made cougar country good. They took away our favorite sauce and our favorite crinkle cut fries. Also, the cub burger is gone forever. The service was decent and food came out quickly enough but my wife and I will no longer be driving from Moscow to dine here anymore. The reasons we went were because of the fries, the burgers, and the special sauce, and those all are now gone. I hope people feel the same way because we will no longer be raving about Cougar Country or recommending to ALL of our friends. Sad to see a long time fav business in Pullman finally get sacked by the new owners who aren't even from Pullman. They never grew up with this establishment and so of course they are changing it. Sad. read more

I ordered a cub burger with pickle,cheese and Mayo with fries. No cheese on my sandwich and cold. Fries were burnt. Didn't eat. The hamburgers are so small now. Every time I go there's something. read more

Cougar Country Drive In - Fries - Burgers Near Me - Pullman, Washington

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Ate here on 2.17.2022 Have only been there once before since new owners took over and thought we'd try again. First off, wanted to call in the order...staff was a bit rude but whatever...sort of more of the same from here. Ordered 2 cub burgers (smallest burgs you can get), 2 small fries, and 2 med shakes. About fell over when they said it was $26.65 ...wow! Was thinking this really better be good and it was everything but that. The patty was so thin, it was like paper and there was NO flavor whatsoever. I was a HUGE cougar country fan back when the previous owners had it and would tell you it was my absolute favorite. No more and won't be going back to be gouged for bad food and service. The fries were terrible and I've never had bad fries from there...the shakes were terrible. Both were banana and I don't recommend it...seriously disappointed and wish I wouldn't have hyped it up to who o took there. I'm sad to leave this but I also think it's important to review as it happened and the experience no matter what business it is. I will not be going back and it's sad to not be able to get the food that used to be there. I didn't believe it and thought those I know were exaggerating, but they are right...it's terrible and hasn't been the same...not to mention you pay a ton more for terrible food. Save yourself and go to another place that the price matches the food and service you receive. :( read more

I worked at Cougar Country for years. Yeah, we didn't always do the absolute best when cooking, but it was consistent. The past three times I've been in, the food has been below average. When I pay 20+ dollars for two small burgers, a large fry and a small shake, it should be better than what I've gotten. The fries are cold and the buns aren't even toasted on the burgers anymore. I'm not eating there again, as I'm apparently just paying for the name and not what I get. read more

Worst meal ever. Used to love this place before Zoe's took over. Cub burger was cold, slathered in mayo and thousand island, unmelted cheese and cold. Fries tasted like they were in week-old grease. Purnina cat chow might be better. read more

Cougar Country Drive In - Fries cooked in old grease - Burgers Near Me - Pullman, Washington

Cougar Country is a friendly, simple, hometown place. Service is casual and kind, and I love the Coug school spirit that surrounds the place. The food is about what you'd expect from a drive-in, and when we came here for a quick bite before a movie, it was perfect. The food is tasty and filling- I especially like the crinkle-cut fries. If you're around WSU and in the mood for good, quick food, I'd absolutely suggest Cougar Country! read more

Cougar Country Drive In - Mushroom Melt Sandwich & BBQ Beef Sandwich! - Burgers Near Me - Pullman, Washington

It has been years since my college days in Pullman but I am back for the graduation of the next generation. Of course love for The Cougar Country Drive In was passed on so we finally got the chance to do it together. Walking in brought back alot of memories. Some things have changed but the food was the same. An awesome meal that took me back in time and plastered a fry sauce covered smile on my face that I know will last for days. read more

Really good bbq beef sandwich and crispy golden onion rings. Friendly service with a smile! I'm definitely going back!

The food is really tasty but their drive through is sketch, the prices went up a significant amount (and the shake is like half the size) ANd the real problem is they don't have ANY prices up so you have no idea what things cost, they just whited out the old prices and didn't ever rewrite them, so it's basically a 'happy' surprise im really surprised they haven't gotten around to doing that. Anyway food is yummy read more

Cougar Country Drive In - Burgers Near Me - Pullman, Washington

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