I want to say how pleased I am that I finally found the right mechanic. Jason & I talked about what…read moreI needed to have done, he ordered the part & had it ready to go the next day when I got to his beautiful, clean shop. The price was also a surprise since I got a quote from the Auto repair shop I usually go to, which included their backed-up scheduling and wait times, but Jason got me in & out right away. I'm one happy lady. Thanks again, Jason

Professional and courteous service, we had both headlights go out and Jason went above and beyond…read moreexpectations to verify the problem then replace the bulbs , which were ne easy task. Great communication, although they were busy he made time to get the job done quickly. Other shops were quoting over a week out. Great to find a place like JW Auto , will be calling again next service . Thanks

Their customer service is great, their services and repairs are fast relative to my experiences…read morewith other mechanic shops, they provide Uber rides home and back to the shop so I'm not waiting all day in their office, and the parts that they use are high-quality and come with a warranty. I've gone here for the last two years and will continue to do so for my automobile needs.

Poor management leads to poor service…read more I was invited to drop off my car on a Friday morning with the promise that it could be fixed the same day. The issue was straightforward and resolvable in a single day. After eleven days of vague and questionable excuses, I finally got my car back. I don't know if Tune Tech's policy is to "just get them in" and then manage as best they can, but it would explain the overpromising and underdelivering I experienced. I hope their scheduling and policies don't reflect their technical abilities. I hope they fixed my car correctly. I wish I didn't have that doubt. Time will tell. Two stars instead of one because they provided me with a discount as compensation.

I needed to get new tires on my mom's car before driving her to TN. We stopped in and were greeted…read moreby friendly staff. I explained what we needed and that we were on a tight schedule. They checked inventory and had the right tires in stock. He told us to bring the car back asap and we e could get them installed. They also did an oil change too! Couldn't be happier with their service! I highly recommend them for your tire or auto service needs!

I give these guys kudos ,there staff is always upbeat and friendly/helpful, I have probably bought…read more5 sets of tires from these guys in the last 6 yrs , I have had a few unfortunate issues ..ie tire blow out ,nails pot holes etc ,they always take care of me with a discount of some caliber ....shhhhhh don't tell anyone.........they also offer a 6 m0 same as cash .......credit card........nice perk ......

My sister who is a senior citizen got excellent service at the shop Logan was very helpful and she…read morehas been taken advantage of at other shops. This place was wonderful. They treated her very well. I would recommend it highly

I wanted to recognize Jason at this location who went above and beyond to ensure I was taken care…read moreof. First of all I had called around various places to try and get my Tundra in for a winter change out. Everyone stated that they were not able to get me in. I called this store and Jason was extremely accommodating and stated he could get us taken care of. The price was so much better than other locations. Lastly he treated me as if I had been a long time customer. I will definitely bring my vehicles to this shop in the future as I will soon be doing my daughter's winter change out and will also be in the market for new tires for my dad's truck. Thank you Jason for an amazing experience.

I recently visited this automotive center for 2 alignments. One on my granddaughters vehicle and…read moreone on my truck. I had them do my granddaughter's vehicle first and when I dropped it off I expressed to the lady at the counter that the steering wheel was off center and needed to be centered. They apparently performed the alignment and test drove it, then told me that there was a clicking noise from left axle and new tires were mounted backwards. I picked up vehicle and left my truck for an alignment and also expressed that my steering wheel on my truck was off center as well. As I was driving granddaughters vehicle back to my work I noticed that the steering wheel was still off center! Little while later they informed me that my truck was ready so I went and picked it up. On invoice they put performed alignment and test drove and oil leak and needed belt. Driving back to work and once again the steering wheel is still off center! If you actually test drove both vehicles then they would have noticed that both steering wheels were still off center!! Services were done on a Friday afternoon so had to wait till Monday to contact them. I arrived on following Tuesday with my truck, they pulled truck on alignment rack then off 15 minutes later and actually went on test drive then back on alignment rack and then heard hammering and banging on front end of my truck that last over an hour, then lady at front counter informed me that they newbie that was working on my truck had broken the camber bolt and I should call for a ride because it would take awhile, this was 2 hours after I initially arrived. Went back to work and by 4:15 there was no word on my truck so I called and she said that the new bolts had just arrived and truck wouldn't be done because the new person who took over working on my truck leaves and 4:30. They informed me at 11:30 the following day that truck was ready. Counter lady confirmed last name with no empathy whatsoever and no personality and printed off new invoice that said replaced camber bolt and upper control arm, and now said 1/4" of play in steering and also said "this service was a one time goodwill gesture. No warranty" why didn't initial invoice say play in steering if you actually test drove it? How is it a goodwill gesture if your mechanic broke the bolts? He didn't stop when he noticed rusty bolts and informed customer that they could potentially break and would be more time and labor to repair them if they did break. Drove truck back to work and guess what? Steering wheel still off center! Few days later contacted them about granddaughter's steering wheel still off center and she replies, "repairs are need first" and would be charged again for an alignment. Informed her that tires mounted backwards has no effect on performing a correct alignment and making sure the steering wheel is center and neither does a clicking axle joint and all I get as a response is "repairs are needed". Lady at front counter needs to go to customer relations class because she has none. If review sites would allow -5 scores this place would definately get one! Go to a more reputable automotive repair facility.......

Trust is everything. Especially when it comes to trusting someone to give you good customer…read moreservice, and the right advice. Neither one of these took place when I entrusted Wilde Automotive to diagnose my situation. Around 5/9/2025 I took my Mazda in to find out why the AC belt broke. I was told it was due to the compressor being locked up, with the repair estimate of around $2,100. Here's the troubling part. I needed the belt replaced for now so as to still be able to drive the car (AC Belt also drives the alternator as well), but was told that the compressor was locked up making this impossible. I was also told that the AC clutch pulley would spin, but due to the compressor needing to cycle on and off occasionally, (even with the electrical plug disconnected) it would destroy the new belt as well. Fast forward to 5/13/2025. A second opinion was obtained from a mechanic who owned his own repair shop for 28 years, will call him "Andy", who told me that I had been misled due to the lack of knowledge from the previous mechanic. Indicating that once the compressor is unplugged from power, the compressor will no longer cycle or function. Needless to say, the new belt is on and functioning properly until I can replace the AC compressor. As customers that bring our vehicles to repair shops in hopes of getting an honest, fair and trustworthy answer concerning the needed repairs, only to be misled and lied to due to lack of experience and/or judgment, will only lead customers to other reputable repair businesses.

If there more stars I would give more stars!! In early 2025,…read moremy 2014 Ram 2500 Powerwagon had a bad tick and it turned out to be a bad lifter that wore the camshaft... long story short, I needed a new 6.4l hemi for my truck. I got quotes for it from about 11 different mechanics. I went with 5 MILE AUTO CENTER because of the communication and the transparency of what was included and how much each item would cost. The work was done in the promised timeframe and they kept me informed on the progress and answered questions every time I had them. Then when I came in after done work and made my final payment I was informed that not everything they quoted was needed and they were able to do the work for less than what they thought and agreed on. THEY WERE TOTALLY HONEST AND ACTUALLY CHARGED ME OVER $500.- LESS !!!! I could not believe it! I have not met anyone like that!! Then later on after about 2 weeks, the fan was still much louder than I was used to (turned out my old fan clutch was actually broken and that is why it was so quiet) he replaced it and put in a new one, all under warranty, did not charge me a dime! In addition they topped off my transmission fluid which was low, for no charge at all. My experience with 5 MILE AUTOMOTIVE CENTER could not have been more pleasant! A huge shout out to the 5 MAC and everyone who works there, I d recommend them for any work you need done on your car! They are HONEST, CARING and TRUSTWORTHY, and of course, my truck runs like a champ now!! Will take all my vehicles there if I ever need anything.

I'm not great a dealing with cars or mechanics. I don't understand them and so feel vulnerable when…read moredealing with people who do. It comes down to trust and the experience I had at 5 Mile Auto, took a weight off my shoulders. Every employee I met there was professional and always willing to answer questions. All around great experience during a frustrating time dealing with a damaged car. Would highly recommend.

I had paid for an inspection from a different auto repair shop. They gave me an estimate for $2,000…read moreand said I needed to do the repairs right away. Dustan came to my house. He went over the list of suggested repairs. 2 major items didn't need to be done. 1 item was misdiagnosed. Dustan replaced my rear brakes and rotors. He showed a before and after pic. He said the bushings needed to be replaced in 6 months so I made an appointment. He's watching for a possible oil leak. I paid $175 today. The car is safe to drive. He has my business for life. I highly recommend him.

yes! I'm scheduled for a full car diagnostic Wednesday at 6:30pm. Dustin seems great and very…read moreknowledgeable. I'm looking forward to the job being complete. thanks