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    Courteous Cleaners

    3.3 (3 reviews)
    ModerateDry Cleaning
    Closed 9:00 am - 4:00 pm

    Services - Courteous Cleaners

    Commercial laundry services

    Dry cleaning

    Ironing

    2 More Services

    Laundry wash and fold

    Stain treatment

    Courteous Cleaners Photos

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    7 years ago

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    15 years ago

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    Bob's Cleaners

    Bob's Cleaners

    (40 reviews)

    $$

    I had my wedding dress altered here after a coworker recommended them, and I am so glad I did. At…read morefirst, I was a little hesitant because I thought they mainly specialized in dry cleaning, and my dress was very delicate tulle with seven layers, so I wanted someone experienced. Other bridal boutiques quoted me between $700-$1,000 for alterations, which honestly stressed me out. Cathy, the seamstress, completely exceeded my expectations. She worked her magic and my dress turned out absolutely perfect beautiful fit, and handled with so much care. You can tell she really knows what she's doing. The best part? I paid about half of what other places were asking.

    I have used this business before, but unfortunately this experience was very disappointing and did…read morenot meet my expectations. When I initially arrived, I spoke with one of the employees regarding a small coffee stain on the front of my shirt that I wanted removed. During our interaction, the employee appeared distracted and was using Facebook while I was speaking with her. She examined the shirt, acknowledged the stain, and instructed me to return a few days later to pick it up. When I returned, the same employee was again on her phone while assisting me. As I was paying for the service, she suddenly asked, "By the way, were these stains here?" I looked at my shirt and immediately noticed blue discoloration and marks that appeared similar to bleach damage. I informed her that these marks had not been present before and reminded her that the only issue with the shirt originally was the small coffee stain on the front. The employee insisted that they do not use bleach and stated they would keep the shirt for another week to attempt to correct the issue. After a week passed, I returned only to find the shirt in the exact same condition. I also never received a phone call or update informing me that they were unable to fix the problem. During this conversation, the same employee explained that the individual responsible for cleaning and inspecting garments documents existing damage by taking photos before items are processed. She stated that if there are stains or defects prior to cleaning, photos are taken. If there are no issues, no photos are necessary. No photos had ever been taken of my shirt, which would suggest that there were no existing discoloration issues beyond the small coffee stain. Despite this, she continued insisting that the shirt had been brought in that way. It was close to closing time and she shut me down and stated we had to go. Very rude demeanour. I was then instructed to return a few days later to speak directly with the owner regarding a resolution. When I met with the owner, I was told there was a possibility that an employee may have used bleach on the shirt. This directly conflicted with the previous statement that bleach was never used at the business. At that point, there appeared to be no accountability or consistency regarding what had happened. To resolve the matter, I was given only two options: 1. Keep the shirt and receive store credit $10. 2. Receive compensation for the shirt's value with proof of purchase, but they would keep the shirt. I explained that I believed I should be compensated for the damage while also retaining possession of my own property. I was told that was not an option. This situation is about more than just a shirt. The most concerning issue was the lack of accountability and customer service throughout the process. A mistake can happen at any business, but taking responsibility and properly addressing it is important. If this had involved a wedding dress, suit, or another valuable item, the outcome could have been much more serious. Lastly I was issued a check, they kept my shirt and owner still insisted I do not leave a bad review. Well, I'm being honest.

    One Stop Laundromat - Laundromat hours
Mon-Fri 7am-11pm
Sat-Sun 6am-11pm
Last wash 10:30 to allow for drying time. 
Doors automatically lock at 11:15pm!

    One Stop Laundromat

    (20 reviews)

    $

    The best place for multiple reasons. Honest review below…read more This is the best place to waste your money, time, and sanity. Several of the washers and dryers are out of order. Four of the ones I used received money without registering the total amount, forcing me to have to pay again. The dryers I used left clothes damp. I added time; same result. I moved clothes to another machine. Same issue. I kept trying the same thing getting the same result. If you're looking for a miserable laundromat experience, this is the best place for it.

    It's really a good thing before washing my clothes here I came to Yelp and Google to read the…read morereviews. I told myself I would wash my clothes here today but when I got here.. I was completely turned off by the broken machines and disgusted by the entire facilitily. I was looking to see if there was a attendant present and it seems no one was really there to manage the place. Im upset because I really needed to wash my comforters and this laundromat is the closest thing to my home to wash. I would use my washing machines in my apartment but it can't handle heavy duty washing without damaging the machine. El Cerrito we have to do better! The one laundromat I used to go to didn't make it thru the pandemic. It was sad to see them go after being a loyal customer to them for so many years. If anyone know of any alternative laundromats in the area that they recommend - please contact me. Thank you

    Courteous Cleaners - dryclean - Updated May 2026

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